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www.easternbiotech.com
COMPANYP R O F I L E
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com
01. COMPANY BACKGROUND...................................................3
02. HISTORICAL MILESTONES IN THE LIFE OF EASTERN........4
03. AWARDS & ACCREDITATIONS..........................................4
04. MESSAGE FROM CHAIRMAN...........................................5
05. MANAGEMENT TEAM.........................................................6
06. GROUP STRUCTURE............................................................8
07. PRODUCT CATEGORES.......................................................9 HIGHLY SPECIALIZED TEST DIAGNOSTIC PROFILES & PANELS ROUTINE PATHOLOGY TEST
08. COUNSELING SERVICES...................................................12 GENETIC COUNSELING NUTRITIONAL COUNSELING GENETIC FITNESS COUNSELING
09. IT BASED SERVICES...........................................................13 EASTERN DIAGNOSTIC NETWORK (EDN) PHYSICIAN REFERRAL NETWORK (PRN)
10. INTERNATIONAL PARTNERS.........................................14
11. OUR WEBSITES....................................................................15
TABLE OF CONTENT
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 3
Eastern Biotech and Life Sciences is a Medical Diagnostic Services company based in Dubai Science Park. The company has been in operation for over 10 years and has been at the forefront of Diagnostic healthcare in the region. The company was established to bring a paradigm shift in the diagnostic industry in the MENA region through adoption of innovative technologies and exceptional customer service.
Eastern Biotech and Life Sciences started with a goal of providing predictive and personalised healthcare, the company filled the niche in the highly specialized diagnostic and emerging genetic testing market. Upon achieving a leading market position and regional brand recognition, the company incorporated routine diagnostic testing to its portfolio by setting up its own diagnostic laboratory in Barsha, Dubai and developed a web portal offering all diagnostic tests on B2B and B2C platforms.
The combined Eastern Group of Companies that includes Eastern Biotech and Eastern Clinical Laboratories now offers its services through various channels which include partner laboratories, clinics, hospitals independent doctors, and a ‘Direct-to-Customer’ web portal. The experience gained so far has also allowed us to enhance our services to include Quality and Accreditation support for existing laboratories and Project Management for the setting up and commissioning of new laboratories.
Our team of highly qualified, and hard working professionals anticipates the future with a renewed sense of enthusiasm to go beyond the ordinary to become an exceptional provider of diagnostic services and to grow beyond the region into the global market.
COMPANY BACKGROUND
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com4
2005 Establishment and incorporation of Eastern Biotech and Life Sciences
2007 Launch of the first website, easternbiotech.com
2007 Ancestry Testing launch for the first time in the region
2008 Food Intolerance Test (FOODWatch) launched in the UAE
2010 Eastern Innovative Technologies established in Bangalore India
2011 Eastern Biotech Ranked 19th in the Dubai SME Business Awards
2012 Received the Master card Small Business of the Year Award
2013 Eastern Biotech introduces NIPT to the UAE
2013 Eastern Clinical Laboratories set up in Dubai
2014 Launch of the Online Diagnostic Web Portal and Eastern Diagnostic Network
2015 Launch of the “Labonline” App and Physician Referral Network
2015 Eastern Clinical Laboratories Accredited with ISO 15189:2012
2015 Eastern Clinical Laboratories receives the Best Technology Initiative Award for its web portal and App
HISTORICAL MILESTONES IN THE LIFE OF EASTERN
AWARDS & ACCREDITATIONSThe unique business model of Eastern Biotech has received accolades through various recognitions and awards
Ranked 19th among the DUBAI 100 SME, 2011
Nominated for SME Middle East Award, 2011
Winner of Small Business of the Year, 2012
500 Fast Growing Companies of Middle East in 2011
Eastern Biotech & Life Sciences Accredited with ISO 9001: 2008
Best Technology Initiative Award at the Building Healthcare Awards 2015
Eastern Clinical Laboratories Accredited with ISO 15189:2012
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 5
“The Only Thing That Is Constant Is Change -” said Heraclitus in 500 BC.2500 years later, we are living through changes at a pace that is unprecedented in the history of mankind. In the last two decades the phenomenal advances in the fields of Information Technology and Biotechnology have fueled a revolution in the field of healthcare that is leading us into a whole new dimension. It’s a dimension where “preventive, predictive, personalised healthcare” will be a reality.
Eastern Biotech launched itself with that vision of preventive predictive personalised healthcare in 2005, and 10 years later I feel we have arrived at the realization of that vision. Today, individuals are seeking to take control of their health, and they are seeking tools to be able to do so. Eastern has positioned itself at the fore front to provide its customers the opportunity to do so. Using cutting edge information technology tools such as the web portal and the web app and in depth research into the increasingly popular diagnostic products such as the new born screening, food intolerance tests, predictive genetic/genomics tests, Eastern group of companies are here help the individuals gain control of their health and within the reach of their mobile devices at an affordable cost.
I am confident that our companies will lead this paradigm shift into the new dimension of healthcare, through constant evolution and adoption of the latest advances in the fields of IT and Biotech. We commit to embrace change and grow with it to add value to our clients and ourselves.
Dr Faruq M BadiuddinChairman & Managing Director
MESSAGE FROMCHAIRMAN
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com6
MANAGEMENT TEAM
Dr. Peter Cruse is an experienced medical doctor and former Chief Specialist and Clinical Professor of Anatomical Pathology who was a Rhodes Scholar and an MBA gold medallist. He has an extensive track record of running successful hospital, clinic and laboratory projects, and of leading clinical business turn-arounds in the GCC region. Dr Cruse has put together complex healthcare projects with multiple stakeholders and many sites, including successful public-private partnerships. He also has senior healthcare management consulting experience at the government and corporate level in several GCC and other developing countries. He is a consultant for the Eastern Group of Companies on Strategic development & Investor relations.
Dr. Peter Cruse Senior Strategic Adviser
Dr. Amrish Kamboj has joined Eastern Clinical Laboratories in the position of Chief Operating Officer and Laboratory Director. Dr. Amrish is a Senior Pathologist with over 12 years of experience in the field and has a special interest in clinical pathology, including predictive genetics, cancer genetics and functional pathology. He has done his Graduation and Post-Graduation medical degrees from All India Institute of Medical Sciences (AIIMS), New Delhi. In addition, he has been a Laboratory Director, managing several laboratories during his career in India, South America and United Arab Emirates. Most recently, he has been the Group Director of Operations of Lifeline Health Care Group in Dubai.
Dr. Amrish KambojChief Operating Officer and Laboratory Director
Ranjini Mohan, has a Bachelor’s in Biochemistry with a Minor in Computer Science from California State University, Hayward. Upon completion of the degree, she worked for Applied Biosystems, now Thermo Fisher Scientific, in Pleasanton, California for more than 8+ years. She also has a Master’s in Biotechnology (MBT) from San Jose State University and later joined integenX, a start-up company in Pleasanton, California, as a Process/QC Development Scientist for three years. Ranjini joined Eastern Biotech & Life Sciences as a Product Specialist. Her main expertise is in Technology Transfer & Integration
Ranjini MohanProduct Manager
Dr. Sanjida Ahmed is the Research Director at Eastern Biotech & Life Sciences since its inception in 2005, after completion of her PhD in Cell Biology from Yokohama City University, Japan. Dr. Sanjida Ahmed earned her Bachelors’ and Post-Graduation in Biochemistry with excellent academic records from Dhaka University in Bangladesh. She is responsible for the Research & Development, Quality Control and Overall Operations of the company.
Dr. Sanjida AhmedDirector, Research
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 7
Mohmmed Riyaz, joined Eastern Biotech in 2007. He completed PGDIA after graduating from Dharwad University, Bangalore, India. He worked as a Programmer for BDPS, a software company in Andhra Pradesh, India and moved to Dubai in 2007. He has been heading the IT Department of Eastern Biotech for the last 8 years and has a cumulative experience of 10 years in the field of Information Technology.
Mohammed RiyazManager, IT
Sheena Ajay , joined Eastern Biotech in 2013. She graduated in year 2008 specialising Medical Laboratory Technology from Mahatma Gandhi University, India and counts more than 6 years experience in the field laboratory and specially trained in Histopathology from a leading cancer centre, Amala Cancer Centre, India. She is responsible for managing the laboratory, Quality Management and handling all queries related to all tests and results.
Sheena AjayQuality Manager
Randa Mourad, joined Eastern Biotech in July 2010 as the Customer Service Manager. She studied Business Administration in the Faculty of Commerce and Business Administration, Helwan University, Egypt. She worked previously in Emaar Dubai. Randa is leading the Customer Service Department to ensure that Eastern Biotech is providing an excellent service to all its clients. She is the corporate coordinator especially for the Arabic media and press and also, the direct point of contact of the Arabic speaking clientele.
Randa Mourad Customer Service Manager
Mr. David Isaac has more than 30 years of experience as a Senior Healthcare Marketing Executive throughout Africa and the Middle East. He is also the owner of Efadah Medical Consultancy, which specialises in healthcare performance enhancement. David represents the Eastern Brand in the international area especially in the MENA Region.
Mr. David K. IsaacInternational Management Consultant
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com8
GROUPSTRUCTURE
Eastern Biotech & Life SciencesScientific & Direct Consumer Diagnostics Division
Eastern Clinical LaboratoriesTechnical Division
CSHDConsultancy & Professional Clinical Services
Research & Development ELAB Diagnostic Network Regulator Providing B2C direct to Consumer
Diagnostic Products
ISO 15189 Accredited Clinical Reference Laboratory
Corporate Wellness Services
EASTERN HEALTHCARE GROUP
Quality & Accreditation Healthcare Operational Management
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MISSIONTo provide a diagnostic service with superlative standards of Efficiency, Ethics and Quality at an affordable cost
VISIONTo be the leading provider of affordable diagnostic services in the region
VALUES An Obsession with Quality Ethical in all areas of work Outstanding customer service that exceeds expectations
GOALS Regional and International expansion in the field of medical diagnostic services and developing a
strong collaborative partner network to exponentially increase the client base To build an unmatched reputation in the healthcare sector
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 9
HIGHLY SPECIALIZED TESTS
DIAGNOSTIC PROFILES & PANELS
ROUTINE PATHOLOGY TESTS
PRODUCTCATEGORIES
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com10
1. DNA Ancestrya. Y-DNA Testsb. mtDNA Testsc. Family Finder Test
2. Predictive Genetics a. Non Invasive Prenatal Test NIPT b. Diabetes/Obesity Panel c. Heart Panel d. Mutation Screening
• Whole Exome Sequencing • Carrier Screening Test • Pan-Ethnic Carrier Screen • Inherited Disease Panel • Targeted Mutation Screening
e. Cancer Genetics Tests • CancerNext-Expanded™ • ColoNext™ • BreastNext™ • BRCA1/2 Full Sequencing with Deletion & Duplication • BRCA Plus™ • Cancer Focus Panel™
HIGHLY SPECIALIZED TESTSEastern Biotech’s highly specialized test offerings have been carefully hand picked to meet quality, time, technology, & cost needs of our clients The portfolio contains clinical testing applications that span medical disciplines, including & not limited to: Predictive Genetic Tests, Personalised Genetic Tests, Specialized Immunological Tests, Anti Aging & Wellness Specialty Profiles. Below are some of our featured products in each category
3. Wellness Genetics a. Geneus™ Test b. Fitness Diet Pro™
4. Specialized Immunological Tests a. Food Intolerance Test b. Organic Acid Test c. Comprehensive Stool Analysis d. Gluten/Casein Peptides Test
5. Anti Aging & Wellness Profiles a. Sleep Balance Profile b. Weight Management Profile c. Skin Vitality Profile d. Adrenal Stress e. Fertility Profile
6. Counseling Services a. Genetic Counseling b. Nutritional Consultationc. Genetic Fitness Counseling
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 11
1. Clinical Chemistry
2. Immunology
3. Hematology
4. Hormone Analysis
5. Microbiology
6. Serology
7. Flow Cytometry
8. Histopathology & Cytopathology
ROUTINE PATHOLOGY TESTSWith in house laboratory setup & strong collaborations, we provide you a variety of routine pathological tests to assist in disease/condition monitoring & management
1. Wellness & Health Evaluation Panels2. Cardiovascular / Heart Health Panels3. Diabetes Panels4. Blood Disorders Testing5. Hormone Panels6. Misc Combination Profiles7. Pre-Natal & Fertility Testing8. Cancer Screening9. Bone & Joints Health10. Allergy & Food Intolerance & Gi Panels11. Skin & Autoimmune Diseases Panels12. Vitamin, Nutrition, Lifestyle & Metabolic
Assessments & Toxicology13. Infections (Std Testing, Immunology, Virology) &
Urology Panels14. Anti-Aging Panels15. Anatomic Pathology16. Special Diagnostic Products
DIAGNOSTIC PROFILES & PANELSThe Profiles & Panels are carefully handpicked and designed to test various conditions and screen for a range of diseases by giving you a complete health status evaluation and a snapshot of your current health and lifestyle.
3. Wellness Genetics a. Geneus™ Test b. Fitness Diet Pro™
4. Specialized Immunological Tests a. Food Intolerance Test b. Organic Acid Test c. Comprehensive Stool Analysis d. Gluten/Casein Peptides Test
5. Anti Aging & Wellness Profiles a. Sleep Balance Profile b. Weight Management Profile c. Skin Vitality Profile d. Adrenal Stress e. Fertility Profile
6. Counseling Services a. Genetic Counseling b. Nutritional Consultationc. Genetic Fitness Counseling
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.comEastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com12
Genetic tests are incomplete without appropriate advice and guidance. Genetic counselors need to frequently speak to the clients about complex scientific and emotional issues. Counseling involves 1). confirming, diagnosing, or ruling out a genetic condition, 2). options for management and communicating genetic risk for future generation, and 3). providing psychological support. Our highly qualified genetic counselors offer pre and post test counseling either online, by telephone, or in person.
GENETIC COUNSELING01
Nutritional consultation involves building a detailed picture of lifestyle, eating habits, medical history and any concerns one may have about their health. Our nutritional consultant can work to form an eating plan that suits client’s needs, their lifestyle and daily commitments. The consultant will help clients identify and avoid unnecessary or harmful foods and enjoy an abundance of wonderful food that makes him feel good in body and in mind. The clients will take away a tailor-made plan of action knowing exactly what they need to do next.
NUTRITIONAL COUNSELING02
COUNSELING SERVICES
Our Genetic Fitness Counselors will be a great resource as you seek to improve your workout or training time in the gym based on your genetic fitness report. They will provide assistance in understanding your genetic report to help you get the most out of your physical training and exercise. Our counselors can also save time by helping you find the most efficient path to your goals. All of these counseling outcomes will help you stay on track as you engage in a health and fitness program. In today’s world, it is just as important to have a genetics fitness counselor, as it is to have a primary care physician and/or dietician.
GENETIC FITNESS COUNSELING03
13 Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com
IT BASED SERVICES
Local and International medical facilities can now easily order their tests, dispatch samples, and receive test results online through the Eastern Diagnostic Network. Qualifying laboratories and Medical Centres are invited to become a member of the Eastern Diagnostic Network. We believe in partnerships that offer benefits to all parties and we would like our partners to share in our success.
Connect and bring patients, doctors, laboratories, and hospitals into a single platform
Offer comprehensive information to the patients and the doctors about every diagnostic test (over 2000 tests) in collaboration with labtestsonline.org
Connect a network of highly specialized and routine laboratories
EASTERN DIAGNOSTIC NETWORK (EDN)
First time in the GCC, Eastern Group started to maintain a Physician’s network through www.eclabs.ae. This latest unique new innovation of Eastern brand will keep the physician’s everyday diagnostic needs in mind. We have developed an innovative way to conveniently order tests for the patients from the doctor’s office or even through mobile device, and to receive reports for the tests instantly as soon as it is authenticated. The results can be received on physician’s mobile device, without the hassle of chasing the reports from several sources. Below are the PRN’s features & benefits
Ordering Online
Tracking
Instant Access
Ease of Use and Secure
PHYSICIAN REFERRAL NETWORK (PRN)
Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com14
INTERNATIONALPARTNERS
UAE
INDIA
VIETNAM
KUWAIT
NIGERIA
Headquarter Eastern Biotech & Life Sciences, Dubai, UAE
Diagnostic Laboratory Eastern Clinical Laboratories, Dubai, UAE
Network Partners American Academy of Cosmetic Surgery Hospital, Dubai, UAE American Medical laboratory, Kuwait Bionet, Vietnam Eastern Innovative Technologies & Life Sciences Pvt. Ltd, Bangalore, India Body Affairs Diagnostics Limited, Nigeria Girium Hospital, Ethiopia Hi Tech Laboratories, Oman Royal Bahrain Hospital, Oman
OMAN
ETHIOPIA
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Eastern Biotech & Life Sciences, Dubai, UAE. Tel: +97144503875 Email: info@easternbiotech.com www.easternbiotech.com 15
www.easternbiotech.com www.eclabs.ae www.cshd.ae www.easterninnovative.com
Corporate Websites:
OURWEBSITES
www.foodintolerancetest.ae www.dnaancestry.ae www.dnatest.ae www.dnafit.ae www.trigene.ae www.geneticcounseling.ae www.nutritionhelp.info
Product Specific Websites:
Predictive Preventive Personalised Diagnostics
www.easternbiotech.com
EASTERN BIOTECH & LIFE SCIENCESP.O.Box No: 212671, Dubai Media City, Dubai, UAE +971 4 4503875, +971 4 3255730 info@easternbiotech.com
800-ECLABS (325227)
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