Company Confidential Downstream One Manufacturing – US Gulf Coast Company Confidential February...

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Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008

Monthly Results Update

US Gulf Coast

February 2008

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 2

Headlines/Takeaways

Dow nstream One Manufacturing – US Gulf CoastFebruary 2008

Company Confidential

• Regional YTD TRCF = 1.3

• Zero recordable safety incidents at six of 8 sites (Convent, Deer Park Chemical, Mobile, Norco Chemical, Norco Refinery, Port Arthur)

• Zero RAM4 incidents at all sites

• Norco Refinery achieved 6 million hours without an employee or contractor LTI

• Mobile achieved 2 Million hours without an employee or contractor LTI

• Mobile and Norco Refinery will receive several awards from NPRA for outstanding safety performance in 2007

• Chemical Availability better than plan in February at Deer Park

• Cracker Chemical Availability better than plan for February & YTD at Deer Park

• Normalized Direct OPEX is 99% of plan ytd

• Personal safety recordables in February at Geismar (LTI) and Deer Park Refinery

• DPR had 1 RAM3 incident in February

• Deer Park refinery capability $14 mln NIBIAT hurt in February primarily due to Cat Cracker T/A starting later than planned & was extended

• Chemical Availability for the region below plan for February and YTD

• Refinery Utilization for the region below plan for February and YTD

• NIBIAT YTD $4 mln below plan

Highlights Lowlights

Headlines/Takeaways

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 3

Overdue & Deferred Relief Valve Inspections

Company Confidential

Company Confidential

Relief Valve Inspections

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 4

Overdue & Deferred Vessel Inspections

C o m p a n y C o n f id e n t ia l

Com pany Confidential

Vessel I nspections

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 5

Past Due IPF Tests

Company Confidential

Company Confidential

Overdue IPF Tests

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 6

Console Alarm Rates

Company Confidential

Company Confidential

Console Alarm Rates

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 7

TRCF/LTIF Rates(# Incidents/Mln Exposure Hours)

YTD Variance by Site

Health and Safety

0.560.31 0.21

-

0.42

- - - - - - - - - -

2.64 2.64

1.29

1.77

0.83

-

0.50

1.00

1.50

2.00

2.50

3.00

'06 '07 '08YTD

J F M A M J J A S O N D

LTIF TRCF

Site Actual Target Variance Actual Target Variance Actual Target Variance

Deer Park 0 0 0 0.00 0.00 0.00 0.70 2.30 1.60

Deer Park (Chem) 0 0 0 0.00 0.00 0.00 1.98 2.30 0.32

Convent 0 0 0 0.00 0.00 0.00 1.60 2.00 0.40

Norco 0 0 0 0.00 0.00 0.00 0.00 1.50 1.50

Norco (Chem) 0 0 0 0.00 0.00 0.00 0.00 2.30 2.30

Mobile 0 0 0 0.00 0.00 0.00 0.00 1.80 1.80

Geismar 0 0 0 2.83 0.00 -2.83 2.83 1.50 -1.33

Port Arthur 0 0 0 0.00 0.00 0.00 3.23 2.30 -0.93

Motiva 0 0 0 0.00 0.00 0.00 1.70 0.00 -1.70

Total US Gulf Coast 0 0 0 0.21 0.00 -0.21 1.29 0.00 -1.29

TRCF Rate Fatalities LTIF Rate

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 8

TRCF

Company Confidential

Company Confidential

TRCF# TRCF Inc/Mln Exp Hrs Year to Date

NW Europe Europe/Africa Asia/ME Americas US Gulf Coast T&R

4th Quartile(Internal Only) 1st Quartile

(Internal Only)

3rd Quartile(Internal Only)

2nd Quartile(Internal Only)

10.3

8.6 8.4

6.4

4.64.1 4.0

3.4 3.22.9 2.8

0.6- - - - - - - - - - - -

1.92.0

0.71.6

18.5

1.7

2.6

--

----

1.9

0

2

4

6

8

10

12

14

16

18

20

Cly

de

Sco

tfo

rd (

Ch

em

)

Rei

ch

ste

tt

Pet

it C

ou

ron

ne

Pu

ge

t S

ou

nd

Mo

erd

ijk

Bu

en

os

Air

es

Har

bu

rg

Sta

nlo

w

Po

rt A

rth

ur

Ber

re

Gei

sm

ar

Ta

ba

ng

ao

Dee

r P

ark

(C

he

m)

Per

nis

Co

nv

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ark

Pu

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Bu

ko

m

Mo

ntr

eal

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t

Sar

nia

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rd

Gee

lon

g

Ma

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ez

Yab

uc

oa

Go

the

nb

urg

Rh

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lan

d

Fre

de

rici

a

No

rco

(C

he

m)

Mo

bil

e

Per

nis

(C

he

m)

Hei

de

Po

rt D

ick

so

n

No

rco

Du

rba

n

Ser

ay

a

Gra

ce

fie

ld

GL

OB

AL

GL

OB

AL

D-1

Vie

w

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 9

LTIF

C o m p a n y C o n f id e n t ia l

Company Confidential

1 s t Q u a r t ile( In te r n a l O n ly )

L T IF

# L T IF In c /M ln E x p H rsY e a r to D a te

4 th Q u a r t ile( In te r n a l O n ly )

N W E u ro p e E u ro p e /A fr ic a A s ia /M E A m e r ic a s U S G u lf C o a s t

3 . 2

4 . 1

0 . 3

2 . 8

8 . 6

0 . 3

-

2 .0

4 .0

6 .0

8 .0

1 0 .0

1 2 .0

1 4 .0

1 6 .0

1 8 .0

2 0 .0

Re

ich

ste

tt

Bu

en

os

Air

es

Pu

ge

t S

ou

nd

Ge

ism

ar

Pe

tit

Co

uro

nn

e

He

ide

Rh

ein

lan

d

Cly

de

Be

rre

Mo

ntr

ea

l E

as

t

Sa

rnia

Sc

otf

ord

Pu

lau

Bu

ko

m

Ma

rtin

ez

De

er

Pa

rk

Pe

rnis

Mo

erd

ijk

De

er

Pa

rk (

Ch

em

)

Ta

ba

ng

ao

No

rco

(C

he

m)

Sta

nlo

w

Po

rt A

rth

ur

SA

PR

EF

(D

urb

an

)

Ha

rbu

rg

Ge

elo

ng

Co

nv

en

t

Pe

rnis

(C

he

m)

Ya

bu

co

a

No

rco

Go

the

nb

urg

Sc

otf

ord

(C

he

m)

Se

ray

a

Gra

ce

fie

ld

Po

rt D

ick

so

n

Fre

de

ric

ia

Mo

bil

e

GL

OB

AL

GL

OB

AL

D-1

Vie

w

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 10

SPILLS

Spills (Tonnes)

# Spills

Tonnes Current Month

# Spills

2

0

1

0 0 0 0

0

3

0

2

US GulfCoast

Deer Park Deer Park(Chem)

Convent Norco Norco(Chem)

Mobile Geismar PortArthur

0

0.5

1

1.5

2

2.5

3

3.5

US Gulf Coast Deer Park Deer Park (Chem) Convent Norco Norco (Chem) Mobile Geismar Port ArthurAvge Tonnes

per Spill 0.32 0.35 0.00 0.27 0.00 0.00 0.00 0.00 0.00

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 11

SPILLS

Tonnes Year to Date

# Spills

Spills (Tonnes)

# Spills

US Gulf Coast Deer Park Deer Park (Chem) Convent Norco Norco (Chem) Mobile Geismar Port ArthurAvge Tonnes

per Spill 0.60 0.27 0.00 0.27 1.91 0.00 0.00 0.00 0.00

3

1 1

0 0 00

5

00

1

2

3

4

US GulfCoast

Deer Park Deer Park(Chem)

Convent Norco Norco(Chem)

Mobile Geismar PortArthur

0

1

2

3

4

5

6

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 12

Variance by Site

Monthly NIBIAT ($MM, Shell Share)

• Normalized for Portfolio Differences

Oil Only

Port Arthur

T&R

Convent Deer Park Norco Other

LE

NIBIATShell Share ($Mln)

17

31

-10

0

10

20

30

40

50

60

70

J F M A M J J A S O N D

Site Actual T&R Variance '07 CM* Variance Actual T&R Variance '07 YTD* Variance

Deer Park 2.2 9.7 -7.5 -9.9 12.1 15.0 7.1 7.9 -21.5 36.5

Convent 11.6 10.2 1.4 -3.6 15.2 20.0 19.3 0.7 8.2 11.7

Norco -1.3 6.7 -8.0 7.4 -8.7 -2.8 12.1 -14.9 13.9 -16.7

Port Arthur 5.1 8.2 -3.2 14.7 -9.6 18.7 18.0 0.7 34.3 -15.6

US GC Other -0.4 -2.5 2.1 -24.8 24.4 -2.9 -4.9 2.0 0.0 -2.9

Motiva 15.4 25.1 -9.7 18.5 -3.1 35.7 49.3 -13.6 56.8 -21.1

Total US Gulf Coast 17.2 32.4 -15.2 -16.2 33.4 48.0 51.7 -3.6 35.0 13.0

Current Month Year to Date

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 13

NIBIAT Waterfall - CM

Dow nstream O ne M anufacturing – US Gulf CoastFebrua ry 2008

Company Confidential

35

17

3211

2

11

1

(2)

(18)

(1)(1 )

0

5

10

15

20

25

30

35

40

45

50

T& R Tax Rate OPEXNorm aliza tion

M argin Norm alizedNIBIAT

Re f. Oper.

Other GRM S& R OPEX JV Depr Oth Rev Actua l

Variance AnalysisCurrent Month - ($Mln)

$ mln

NIBIAT – US Gulf Coast Shell Share ($Mln) Oil Only

Other Refining Tax Error to be corrected in March

Indirect Costs

DPR: Primarily CCU T/A began later thanplanned & was extended ($14)

PAR: Misc. shutdowns & slowdowns ($ 2)NOR: Miscellaneous ($ 1) COR: Miscellaneous ($ 1)

Price

Base Oils ($1)Modeling Accuracy, misc. ($1)

Motiva Pre-FID ($1)

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 14

NIBIAT Waterfall - YTD

Dow nstream O ne M anufacturing – US Gulf CoastFebrua ry 2008

Company Confidential

49 4852

12

54

3

7 (13)

(2)(9) (1)

0

10

20

30

40

50

60

70

T&R Tax Rate OPEXNorm alization

Margin Norm alizedNIBIAT

Ref. Oper.

Other GRM S&R OPEX JV Depr Oth Rev Actual

Variance AnalysisYTD - ($Mln)

$ mln

NIBIAT – US Gulf Coast Shell Share ($Mln) Oil Only

DPR: State Tax adjustment $5Other Refining: Tax Error to

be corrected in March $2

Indirect Costs Price ($7)Other ($6)

DPR: CCU T/A extended ($3), shutdown & slowdowns due to leaks ($3) ($6

COR: H-Oil unit issues ($3)

Modeling Accuracy, misc. ($2)Base Oils ($1)Other $1

DPR: $6Motiva Pre-FID ($2)

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 15

Unusuals

Dow nstream One Manufacturing – US Gulf CoastFebruary 2008

Company Confidential

Unusual Items

YTD ($Mln)

$3

$5

Total US

Gulf Coast

Motiva (100%)

$3

$5

Deer Park (100%)

ChemicalUnusual Items

Total Unusual Items

2008 Actual (after tax)

State Income Tax Prior Year Adjustment

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 16

Margin Overview - USA Oil & Supply

Company Confidential

Oil & SupplyMargin Overview - USA

C ru d e

10 3

9 39 5

10 5 1 04

1 001 02

9592

1 01

2 0

3 0

4 0

5 0

6 0

7 0

8 0

9 0

1 0 0

1 1 0

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

'08

Pla

n

5 -Y r Hig h /L o w W T IDa te d Br e n t 5 - Y r A v e r a g e W T I5 -Y r A v e r ag e Da t e d Br e n t

W e s t C oa s t M a r g ins

0

5

1 0

1 5

2 0

2 5

3 0

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

'08

Pla

n

5 -Y r Hig h /L o w * '0 8 US W C Hvy . C o k in g M a r g in'0 8 US W C S h e ll In d . M a r g in '0 8 US W C He a v y C o k in g P la n'0 8 US W C In d ic at iv e P la n 5 -Y r A v e r ag e *

G u lf C o ast M arg in s

0

5

1 0

1 5

2 0

2 5

3 0

3 5

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

'08

Pla

n

5- Yr Hig h /L o w * ' 08 USGC L t . C o k in g M a r g in'0 8 USG C She l l In d. M a r g in ' 08 USGC L ig h t C o k in g Pla n'0 8 USG C In d ic at iv e Pla n 5 - Yr A v e r ag e *

C ru de D iffe ren tials to W T I

-2 0

-1 5

-1 0

-5

0

5

1 0

Ja

n '

07

Fe

b '

07

Ma

r '0

7

Ap

r '0

7

Ma

y '

07

Ju

n '

07

Ju

l '0

7

Au

g '

07

Se

p '

07

Oc

t '0

7

No

v '

07

De

c '

07

Ja

n '

08

Fe

b '

08

Ma

r '0

8

Ap

r '0

8

Ma

y '

08

Pla

n '

08

M a ya - W T I M a rs - W T I LLS - W T IA ra b M e d - W T I A NS - W T I S J V H - W T IW TS - W T I

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 17

MVA: Refinery Gross Margin Analysis(Shell Operated Refineries – 100%) Oil Only

Company Confidential

Oil Only

Current Month

Year to Date

MVA: Refinery Gross Margin Analysis(Shell Operated Refineries – 100% )

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 18

Monthly Trend

Variance by Site

• Normalized for Portfolio Differences

Direct

Indirect

T&R

Direct Plan

Direct OPEX LE

• Monthly LE does not include Chemicals

Total Costs – 100% ($Mln)

169

154

0

20

40

60

80

100

120

140

160

180

J F M A M J J A S O N D

1,8971,793

-

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

07 FY 08 FY Plan OPEX LE

Site Actual T&R Variance Actual T&R Variance 2007* Variance

Deer Park 32 28 -4 58 55 -3 49 -9

Deer Park (Chem) 23 21 -2 47 42 -5 46 -1

Convent 23 24 1 46 48 2 48 2

Norco 25 25 0 48 49 2 48 0

Norco (Chem) 18 16 -2 34 32 -2 32 -2

Mobile 4 5 1 8 9 2 7 0

Geismar 13 13 0 25 25 0 25 0

Port Arthur 31 34 3 57 68 11 57 1

US GC Other 0 0 0 0 0 0 0 0

Motiva 79 83 4 151 166 15 154 3

Total US Gulf Coast 169 165 -4 322 330 8 313 -10

Current Month Year to Date

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 19

Direct Opex Waterfall - CM

Dow nstrea m O ne M a nufa cturing – U S G ulf Coa stFeb rua ry 20 08

Company Confidential

149151

154

2 1

2

3

(1)(1)

(1)

120

125

130

135

140

145

150

155

160

Plan Direct Not

Controllable

Norm alizedCosts

NEVC Maint Rev-Ex Operations ProductionOverheads

Taxes Actual

Direct Opex – US Gulf Coast (100% )

Variance AnalysisCurrent M onth - ($M ln)$ m ln

NOC: Boiler overhaul work $ 3Mobile: Phasing ($1)

Chem ical Centra l Revex $2

DPR: Overtim e due to T/A $2DPC: Caustic processing services $1

DPC: Repairs for furnace, exchanger leak $ 2DPR: Phasing $ 2PAR: Dem olition charges transferred to p lant, lower

preventative m aintenance due to T/A activities ($1)NOR: Phasing ($1)M iscellaneous ($1)

DPC: Property Tax True-up ($1)

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 20

Direct Opex Waterfall - YTD

Dow nstrea m O ne M a nufa cturing – U S G ulf Coa stFeb rua ry 20 08

Company Confidential

297

302 302

5

32

2(2)(2)

(1)(1)

280

285

290

295

300

305

310

Pla n Dire c t -Not

Controllable

Norm a lizedCos ts

NEVC M aint Rev-Ex Opera tions ProductionOve rhea ds

Ta xe s Other Actua l

Direct Opex – US Gulf Coast (100% )Variance Analysis

YTD - ($Mln)$ m ln

PAR phasing of non-routine work ($4)DPC: Repairs to furnace & exchanger $3

Chem ical Centra l Revex $5

DPR SAP/Faster error tobe corrected in March $3

Motiva reversal of 2007 Corporate Security SLA charge ($2)

Phasing

DPR: Overtim e due to T/A $2

NOC: Boiler overhaul work $ 3Mobile: Phasing ($1)

DPC: Property Tax True-up ($1)

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 21

OthersPort ArthurNorcoConventDeer Park

Actual

FY Plan

Total GC

Current Month (Shell Share)$ bln

Monthly Trend (Shell Share)

Norco

Convent

Deer Park

Port Arthur

Other

T&R

Oil OnlyCapital Employed

3.9 4.14.2

0.0

1.0

2.0

3.0

4.0

5.0

6.0

2007YE

J F M A M J J A S O N D

3.9-0.1-0.10.01.75.54.2 1.91.00.50.60.3

-1

0

1

2

3

4

5

6

FA WC LTLiab

FA WC LTLiab

FA WC LTLiab

FA WC LTLiab

FA WC LTLiab

FA WC LTLiab

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 22

Cap Ex

C o m p a n y C o n f i d e n t i a l

C o m p a n y C o n fi d e n t i a lC a p i t a l E x p e n d i t u r e s ( D i r e c t )1 0 0 % ( $ M l n )

C u m u l a t i v e C o m m i t m e n t s a n d S p e n d i n g

R e g i o n a l S p e n d i n g

5 41 6 4

2 2 2 72 0 5 8

1 8 8 8

4 0 8 3 2 83 9 5

8 8 31 0 5 61 1 6 1

6 7 7

5 9 46 7 0

0

5 0 0

1 0 0 0

1 5 0 0

2 0 0 0

2 5 0 0

J a n F e b M a r A p r M a y J u n J u l A u g S e p O c t N o v D e c 0 8 L E 0 8C e i l i n g

0 7 A c t

C h e m i c a l P r o j e c t s

R e f i n i n g P r o j e c t s

T u r n a r o u n d + F B C

N o t e : I n d i r e c t c a p e x i s e x c l u d e d p e r D X g u i d a n c e2 0 0 7 S p e n d i n c l u d e s $ 1 5 4 m l n f r o m C a n a d i a n R e f i n e r i e s

Y e a r t o D a t eA c t u a l L E T a r g e t V a r i a n c e

N W E u r o p e 5 4 6 8 3 5 8 6 - 9 6E u r o p e / A f r i c a 1 9 3 2 5 3 3 7 1 1E a s t 2 5 4 0 1 3 5 6 - 4 5U . S . G u l f C o a s t 2 0 2 8 2 2 9 0 9A m e r i c a s 4 5 5 0 7 5 3 1 2 5G l o b a l * 0 3 0 - 4 2 - 7 2M T o t a l 1 6 4 2 2 2 7 2 0 5 8 - 1 6 9H o u d i n i ( O u t s i d e o f M C e i l i n g ) 2 1 4 1 8 6 1 1 5 1 0 - 3 5 1* G l o b a l i s t h e d i f f e r e n c e b e t w e e n c u r r e n t r e g i o n a l t a r g e t s a n d g l o b a l c e i l i n g

R e g i o nF u l l Y e a r

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 23

Current Month

Utilization

Planned

Unplanned - Uncontrollable

Not Economic

T&R

Unplanned - Controllable

Oil OnlyUtilization

79.9

%

93.8

%

79.6

% 97.0

%

86.8

%

83.8

%

92.9

%

61.4

% 88.6

%

97.7

%

88.3

%

49.9

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

110%

TotalUS GulfCoast

Convent DeerPark

Mobile Norco PortArthur

TotalUS GulfCoast

Convent DeerPark

Mobile Norco PortArthur

Year to Date

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 24

Monthly Trend

Utilization

Planned

Unplanned - Uncontrollable

Not Economic

T&R

Unplanned - Controllable

Oil OnlyUtilization

82.9% 83.8%87.4%

79.9%

0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

50%

60%

70%

80%

90%

100%

110%

'07 08 YTD J F M A M J J A S O N D

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 25

Chemical Availability

% Maximum Capacity

Chemicals

Current Month

NW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

94%

102%98% 97% 96% 95%

89%83%

92%93%

85%

0%

30%

50%

70%

90%

110%

Sco

tfo

rd(C

hem

)

Rh

ein

lan

d(C

hem

)

Per

nis

(C

hem

)

Dee

r P

ark

(Ch

em)

Mo

erd

ijk

No

rco

(C

hem

)

Sta

nlo

w(C

hem

)

Gei

smar

Ber

re (

Ch

em)

Ser

aya

Pu

lau

Bu

kom

(Ch

em)

US

Gu

lf C

oas

t

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 26

Chemical Availability

% Maximum Capacity

Chemicals

Year to Date

NW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

94%

101% 100% 99%97% 97% 93%

92%91%

91% 89%

95%

30%

50%

70%

90%

110%S

cotf

ord

(Ch

em)

Pu

lau

Bu

kom

(Ch

em)

Rh

ein

lan

d(C

hem

)

Per

nis

(C

hem

)

Mo

erd

ijk

Dee

r P

ark

(Ch

em)

No

rco

(C

hem

)

Gei

smar

Ser

aya

Sta

nlo

w(C

hem

)

Ber

re (

Ch

em)

US

Gu

lf C

oas

t

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 27

1st Quartile(Internal Only)

2nd Quartile(Internal Only)

3rd Quartile(Internal Only)

4th Quartile(Internal Only)

%

Unplanned Downtime (Controllable)

Current Month

Oil Only

NW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

15.8

10.8

8.7 8.7

6.45.5

4.84.0

2.0 1.5 1.5 1.3 1.0 1.0 1.0 0.7 0.4 0.3 0.3 0.1 0.0 0.0

4.9

2.72.9

3.2

23.2

30.7

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Cly

de

Mo

ntr

eal E

ast

Sco

tfo

rd

Geelo

ng

Pu

get

So

un

d

Deer

Park

Sta

nlo

w

Po

rt A

rth

ur

Bu

en

os A

ires

Po

rt D

ickso

n

Fre

deri

cia

Mart

inez

Co

nven

t

No

rco

Pu

lau

Bu

ko

m

Pern

is

Rh

ein

lan

d

Tab

an

gao

Harb

urg

Sarn

ia

Peti

t C

ou

ron

ne

Berr

e

Go

then

bu

rg

Reic

hste

tt

Mo

bile

Heid

e

Yab

uco

a

US

Gu

lf C

oast

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 28

1st Quartile(Internal Only)

2nd Quartile(Internal Only)

3rd Quartile(Internal Only)

4th Quartile(Internal Only)

%

Unplanned Downtime (Controllable)

Year to Date

Oil Only

NW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

14.4

10.3

7.0 6.8 6.5 6.5

4.7 4.5 4.5 4.1 3.6

1.9 1.6 1.5 1.4 1.4 1.40.6 0.3 0.3 0.2 0.1

4.2

2.72.8 2.7

26.2

16.2

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Cly

de

Mo

ntr

eal E

ast

Fre

deri

cia

Sco

tfo

rd

Pu

get

So

un

d

Deer

Park

Pu

lau

Bu

ko

m

Geelo

ng

Po

rt A

rth

ur

Harb

urg

Sta

nlo

w

Mart

inez

Co

nven

t

Yab

uco

a

Bu

en

os A

ires

Po

rt D

ickso

n

Sarn

ia

Pern

is

No

rco

Tab

an

gao

Rh

ein

lan

d

Peti

t C

ou

ron

ne

Reic

hste

tt

Mo

bile

Berr

e

Go

then

bu

rg

Heid

e

US

Gu

lf C

oast

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 29

Unplanned Downtime (Controllable)

% MCU

Chemicals

Current Month

* MCPL + Up/Downstream

NW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

12%

10%13.19%

4%

0%

8%

4%

3%

18%

20%21%

16%

0%

5%

10%

15%

20%

25%

30%

35%G

eism

ar

Sco

tfo

rd(C

hem

)

Ser

aya

Ber

re (

Ch

em)

No

rco

(C

hem

)

Dee

r P

ark

(Ch

em)

Sta

nlo

w(C

hem

)

Rh

ein

lan

d(C

hem

)

Mo

erd

ijk

Per

nis

(C

hem

)

Pu

lau

Bu

kom

(Ch

em)

US

Gu

lf C

oas

t

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 30

Unplanned Downtime (Controllable)

% MCU

Chemicals

Year to Date

* MCPL + Up/DownstreamNW Europe

Europe/Africa

Asia/ME

Americas

US Gulf Coast

T&R

16%

13% 12% 12%

9% 9%8%

4% 3%

0%

13.01%

3%

0%

5%

10%

15%

20%

25%

30%

35%G

eism

ar

Sco

tfo

rd(C

hem

)

No

rco

(C

hem

)

Dee

r P

ark

(Ch

em)

Sta

nlo

w (

Ch

em)

Ser

aya

Ber

re (

Ch

em)

Per

nis

(C

hem

)

Rh

ein

lan

d(C

hem

)

Mo

erd

ijk

Pu

lau

Bu

kom

(Ch

em)

US

Gu

lf C

oas

t

Company ConfidentialDownstream One Manufacturing – US Gulf Coast

Company Confidential

February 2008 31

Turnarounds

C o m p a n y C o n f id e n t ia l

Company ConfidentialTurnarounds 100% ($M ln)

2 0 0 8 S u m m a r y

1 0 0 % ( $ M ln ) 20 0 8 S u m m ar y

T A S ta r t M o n th Re g io n S i te Un i t(s ) T A R

A P N R e a d . In d e x

P r o ce ss Co m p l . In d e x

Bu s. P la n Du r a tio n (Da y s)

F ID d u r . (D a ys)

L E / Ac tu a l Du r . (Da y s)

B u s. P la n ( $ m ln )

G lo b a l IP ( $ m ln )

F ID b u d g e t ($ m ln )

L E S p e n d ($ m ln )

Y T D S p e n d ( $ m ln )

A m eric a s G C S u b to ta l r e fin in g > $ 2 0 m ln47 .6 41 .4 -1 .347 .6 41 .4 -1 .3

T A S ta r t M o n th Re g io n S i te Un i t(s ) T A R

A P N R e a d . In d e x

P r o ce ss Co m p l . In d e x

Bu s. P la n Du r a tio n (Da y s)

F ID d u r . (D a ys)

L E / Ac tu a l Du r . (Da y s)

B u s. P la n ( $ m ln )

G lo b a l IP ( $ m ln )

F ID b u d g e t ($ m ln )

L E S p e n d ($ m ln )

Y T D S p e n d ( $ m ln )

M ar 08 A m eric a s G C De erpark re f. CC U /C G H T/A lk y /HD U /S R3 /4 /538 /36 /24 /15 /28

38 /36 /24/15 /28 64 .6 n /a 9 7 .0

M ar 08 A m eric a s G C Co nven t Ho il/H G U /H TU 3/S R U1 /2 3 4 .246 /46 /28 /30

46 /4 628/30

46 /46 /28/30 37 .6 n /a 4 9 .0

O c t 08 A m eric a s G C P o rt A rth ur V P S 4/C R U/N H TU /H TU 4 2 3 .630 /35 /35 /24

30 /35 /35/24 36 .6 n /a

M ay 08 A m eric a s G C No rc o HC U /S M R 3 4 .1 43 /30 43 /30 38 .5 n /a 4 0 .7 40 .7 2 .3

O c t 08 A m eric a s G C No rc o RC C U /A l k y /R G H T/S B A /S 3 2 3 .640 /28 /37 /20 /28

40 /28 /37/20 /28 67 .3 n /a 79 .8 1 .8

P r im a r y va r ia n ce s/ C o m m e n ta ry

> $ 20 m ln T u r n a r o u n d E ve n ts

O th e r T u rn a r o u n d sT o ta l S h e l l T u r n a r o u n d Ca p e x

> $ 20 m ln T u r n a r o u n d E ve n ts

< /= p l an du ra t ion / F ID $ m ln< 20 % va rianc e> 20 % va rianc e