Cloud Computing Sales Conversation Presentation —...

Cloud ComputingMicrosoft in the Enterprise

Anthony Murphy, Cloud Solution Specialist

Microsoft

Hybrid

How Microsoft Defines Enterprise Cloud

TO LEVEL SET OR

Cloud Drivers

How can we

respond faster?

How can we

lower cost and

add value?

How do we

deliver what our

customers

demand

Will the cloud increase my regulatory risk?

How safe are my apps and data in the cloud?

How can I justify moving to the cloud?

Cloud Obstacles

Canadian Cloud Context

Heard in the Hallway

“It’s all

Internet/Web/Browser

based”

“All clouds are the

same”

“You lose ownership

of your data”

“You can’t mix and

match cloud services”

“Providers arbitrarily

pile data”

“Data Tsunami

response to warrants”

“Provider staff Cloud

Browse”

“Law Enforcement

browses the

Enterprise Cloud”

“The Cloud will

displace all other

technologies”

Can I Trust the Cloud?

Key concerns

Privacy

Loss of control

Regulatory

Physical/logical security

Interoperability

SLA

The real Question :

Can I trust my Cloud Service

Provider?

Microsoft Cloud Principles

Provide a platform

built on security,

privacy, and trust

Maintain an

evergreen service

Offer highly

configurable and

scalable services

Security, privacy, and trust

Relentless on Security

24 hour monitored physical datacenters

Logical isolation of data between tenants

Segregation of internal datacenter network from the external networks

Encryption at rest and in transit (AD-RMS)

Securing access to services via identity

Data loss prevention

Anti-virus/anti spam

Service Continuity

99.9% uptime

Financial guarantees on uptime

Redundancy in both functionality as well as data

Automated monitoring and recovery systems

24x7 on-call engineering team available to handle issues

Independently Verified

ISO 27001

EU Model Clauses

HIPAA-HITECH

FERPA

FISMA

U.K. G-Cloud IL2

CJIS

Data Maps Customers know where their data is stored

Role based Access Customers know who can access their data and why

Compliance Notifications Customers can stay in the know by choosing to receive updates regarding changes to security, privacy, and audit information

No advertising We don’t build advertising products out of customer data

No data mining We don’t scan the contents of customer email or documents for analytics or data mining

No co-mingling Business data and consumer data are stored separately

Data is portable Customers own the data and can remove their data whenever they choose

Government Authority Cloud Service Provider Enterprise

Microsoft only responds to requests when legally required.

Microsoft will redirect the requesting entity, when law permits.

Microsoft will notify customers prior to disclosing data, when permitted.

Microsoft will limit the disclosure to only the required information.

Our commitment to enterprise customers

Expert Guidance

Federal Privacy Commissioner– Guidelines for Processing Personal Data Across Borders

Treasury Board Secretariat– Taking Privacy into Account Before Making Contracting Decisions

Ontario Privacy Commissioner– Privacy in the Clouds: Privacy and Digital Identity - Implications for the Internet

– Modeling Cloud Computing Architecture Without Compromising Privacy: A Privacy by Design Approach

– Privacy in the Clouds – You can have both

David Fraser (privacylawyer.ca)– http://blog.privacylawyer.ca/2011/04/cloud-computing-and-privacy-faq.html

NIST Draft Pub 800-144– http://csrc.nist.gov/publications/drafts/800-144/Draft-SP-800-144_cloud-computing.pdf

Service update principlesContinuous innovation with confidence and control

Insights to help manage changeDirect to customer communications | Organizational readiness content

Build trust and compliance

Security comes first

Evolving standards

Deliver new features and value

Monthly cadence

Minor & major updates

Up-to-date, no patching

Respond to customer feedback through agile development

Direct feedback

Real-time information

Common support issues

Customers can mix and match services to meet their requirements

Redundant datacenters and financially backed SLA provide uninterrupted and reliable access

Office 365 is a highly configurable with some customization

Choose the flexibility between cloud and hybrid deployment

A broad and deep array of solutions enables you to use the cloud in your own way, at your own pace.

Helping You Cloud Optimize Your BusinessHighly Configurable and Scalable Cloud

Where are your peers finding success with Microsoft Cloud

Alternatively, stealing some good ideas!

Office 365 ProPlusDeploy Office fast without giving up control

Annotate with stylus

while presenting

New PowerPoint Presenter View

gives you more control and helps

you focus on your audience

Pinch & zoom with your fingers

Use a stylus to annotate,

highlight text or as ‘laser’

pointer while presenting

Get the latest version of the familiar Office applications on all your devices: PC, Mac, tablet and smartphone.

Office ProPlus confers 5 device and 5 mobile licences

Recently used document list roams

with you

Office knows your settings and preferences when logged-in

Your documents available and in sync across all your devices, on-line or offline

Resumes where you left off in docs and presentations

Get back to where

you left

Save to SkyDrive Pro

Sign-in to Office

BusinesstoBusiness

BusinesstoConsumer

EmployeetoFamily

Reach hundreds of millions of people via rich communications

while maintaining Lync’s manageability

• Enable B2C with Lync and Skype

Commoditizing Office as a Service

Voice

Office Pro Plus

Voicemail and advanced archive capabilities

Access/Excel/Visio/Form Services

Office Web Apps

Email & Calendaring, Personal Archiving

Conferencing

IM & Presence

Office 365

E3

$18/Month

Includes:

Exchange

SharePoint

Lync

Office Pro Plus

Office Web Apps

Office 365

K2 $4/MonthIncludes:

Exchange Kiosk

SharePoint Kiosk

Office Web AppsCollaboration With Sites

21

Four scenarios from our most successful customers