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Jaroslav Martan, Jarry Pilař
Apr 7th 2020
Cisco CollaborationBest Practices
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Cisco Collaboration in CZ after Mar 16th
• Webex Teams• Meeting planning• Scheduling
• Start• Control
• Wrap up• Large meeting – Event Center
Agenda
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Collab CZafter Mar 16th
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Deployment timeline
Thu Mar 12 Fri Mar 13 Sat Mar 14 Sun Mar 15 Wed Mar 18Mon Mar 16 Tue Mar 17
Core ministeries deployedand tested
Rest day
First Government meeting starts at 9am
First press conference with remote journalists
More devices deployed
Routine operations
OK to get started
Webex Meetings concepteasy buttons
Decision to changefrom Meetings to Teams Space call
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Cisco SE Team
• Cisco Partners:• Alef Nula• NTT• Anect• GiTy
Special Thanks
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Users:• Create Webex Teams account• Install desktop & mobile app
• Assistants:• Create space, invite members• Use proximity to start meeting on a
device• Admit guests to a space
• Remote assistance• Webex Teams space• Screen share for assistance
Users Onboarding
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Kviz:
Kolik procent uživatelů napoprvé zvládlo aktivaci účtu a práci s proximitou?
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
100% - všichni
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Webex Teams
Intelligentdevice for every space
Singleplatform
Unifiedapp for every user Single Application
Modular | Personalized | Configurable
CallingMeetings Messaging Devices Intelligence
Single PlatformSingle Calendaring Single Messaging Single Client Framework Single Meetings
Single Proximity Common Identity Cognitive Collaboration Whiteboarding Single VDI
Single Calling Architecture Single Media Engine Single Device OS and more…
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Internal & external messaging in one application• Advantages to mail:• No „reply-to-all“• Speed – response, who read the message
• Set your notifications to avoid overload• Organize your Spaces – Favorites, Hidden• Use @mentions• Use threads• Use reactions
Webex Teams Tips
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• https://www.cisco.com/c/dam/en_us/solutions/collaboration/docs/cisco-webex-teams-solution-overview.pdf
Webex Teams Benefits
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Meeting Planning
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Optimized for the way you work Two ways to participate, designed to suit your workstyle
Simple, modern,video-first meetings Industry-standard way to meet, Industry-leading experiences
Meetings as part of ateam’s continuous workflow
A new evolutionary approach, reflecting how teams work together
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Meetings or Teams?Criteria Meetings TeamsMeeting frequency One time ContinuousPre/post meeting communication E-mail Built-inEase of access Anonymous Account preferredApplication install Not required PreferredRemote desktop control Yes NoMulti-user view Grid 5x5 1+4Meeting controls Full Mute+Mute all onlyAdd user to meeting Phone only User onlyPhone easy dial-in Yes Yes
Unified App
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
A single app that can be configured to meet any end user workstyle and need*
Calling + MeetingsMessaging Only Meetings Only Full Team collaboration capabilities
(*and the combinations you need, configured via Control Hub)
The Webex Unified App: configuration options and choice for your workforce
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco’s Unified App Journey
The Unified App Journey is about completing this unification by enabling all customer personas to leverage the Teams app as their only app!
NOTE: As of September 2019, the Webex Team app supports most use-cases for customers including messaging, meetings, callingand device control.
Sept 2019Webex Teams: • Rich Messaging and Device
capabilities • Core Meetings • Core Calling (Webex Calling &
CUCM)Webex Meetings: • advanced Meetings
capabilitiesJabber: • advanced Calling capabilities
June 2020Webex Unified App: • All customers can use the
Teams application for all Messaging, Meetings, Calling and Device control experiences
• Unified App can be configured for which capabilities are exposed to end-users
January 2020Webex Teams: • Rich Messaging and Device
capabilities. • Limited Availability of advanced
Meetings capabilities via Meetings Module
• Support for Cloud/Prem CallingWebex Meetings • advanced Meetings capabilitiesJabber • advanced Calling capabilities
April 2020Webex Unified App:• Rich Messaging and Device
capabilities• Limited availability of advanced
Meetings capabilities via Meetings Module
• Advanced Calling capabilitiesWebex Meetings • advanced Meetings capabilities
General availability starting from 2019 –> Q2 CY20
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Webex Meetings module in Webex Teams app Users can experience the full set of familiar Webex Meetings capabilities when joining a meeting through Webex Teams
Pop-out to Webex in-meeting experience from Webex Teams
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Scheduling
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Do I really need to schedule?How about ad-hoc start PMR or Space Meeting?
• @meet or @webex• Webex Space• Calendar plugin (Outlook, Gmail)• Web
Scheduling Tips
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Space MeetingStart
Schedule(jump to Outlook)
Anonymous access
SIP URI
Phone dial-in
© 2019 Cisco and/or its affiliates. All rights reserved.
Joining a Cisco Teams meeting
See who has joined the meeting and who hasn’tJoin with green button
© 2019 Cisco and/or its affiliates. All rights reserved.
• Space members = meeting invitees
• Don't worry to start at any time• Don't worry to skip the meeting – use messaging to call in the
needed participants• User list will show you who's missing
• Anonymous attendees need to be accepted „Let in“• Anyone can „Mute“ or „Mute All“
• Use moderating and Announcement mode to block meeting start
Space Meeting Tips
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Webex MeetingAd-hoc start Start
Join
Start
Join
http://cs.co/meet-jmartan
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Calendar scheduling your personal room
Webex Meetings desktop app adds meeting details to Outlook
@Webex populates the calendar invite with the user’s personal room information
For Microsoft Exchange, Google Calendar, Office 365
Note: @Webex requires Calendar Connector
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Modern view dashboardStart, join, or schedule
Join upcoming meetings
Start your personal room
Recent personal rooms
Note: Calendar Connector not required
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Start
© 2019 Cisco and/or its affiliates. All rights reserved.
Join from the desktop
Meeting client: Video-first
Web app: Join from your preferred browser, automatically. Great for
guest users.
© 2019 Cisco and/or its affiliates. All rights reserved.
Desktop app pre-meeting experience Windows and Mac
One click to start or joinFaster join time
Integrated calendarlists ALL meetings
On-premises + cloud
© 2019 Cisco and/or its affiliates. All rights reserved.
Cisco Webex Meetings mobile (Android and iOS)Consistent experience
One click to start or joinFaster join time
Integrated calendarlists ALL meetings
Recorded meetingsView at later time
© 2019 Cisco and/or its affiliates. All rights reserved.
Hover over and see who’s already
joined
Click to join/start meeting
Cisco Webex TeamsConsistent experience
© 2019 Cisco and/or its affiliates. All rights reserved.
Join/start from integrated calendar
Cisco Webex TeamsConsistent experience
© 2019 Cisco and/or its affiliates. All rights reserved.
Pairing endpoint detectionCall back
Cloud Proximity(iOS v10.7, Android v11.0,
WBS33.2)
Automatically detects nearby video devices (cloud and on-premises) and prepopulates
SIP URI for one-click connection
© 2019 Cisco and/or its affiliates. All rights reserved.
© 2019 Cisco and/or its affiliates. All rights reserved.
Use Siri to join meetings
MobileSiri voice commands (iOS)
Available voice commands include:
“Call Sherry using Cisco Webex®”“Using Webex, call Sherry”“Join/call my room using Webex”“Join/call next meeting using Webex”
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Control & Engage
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Content share
Video only
Active speaker and thumbnail Grid view
Top–and-bottom view Side-by-side view
Customizable layouts
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
MobileVideo layout redesign
Optimized two-screen display for 1:1 or active speakers
Portrait-mode
Equal-sized grid layout for video users
Landscape mode
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco Webex web appBrowser-based app
• Video-centric experience• Host• Share content (Firefox and Chrome)
Cisco Webex® Meetings
Fully engage as an attendee
Webex Events
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Detects knocking, typing, sirens, dogs barking, etc.
Automatically, suppresses tapping noises while
using VoIP
Background noise detection/automatic suppression
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Supports most major brands
Mac supports meetings. Windows supports meetings and events.
Third-party headset mute
Muting/unmuting from your headset will mute/unmute you in meetings (and vice-versa)
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Multistreaming video experience
Only Cisco can support a “people+people” experience to show participants across both screens of a dual-screen device when content is not being shared.
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Unified roster and controls
Consistent experience across Cisco Webex® Meetings, Cisco Webex Teams™,
and video devices
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Anotation
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Wrap Up
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Recordings – cloud-based or desktop
• Webex Teams advantage:• Continuous communication – pre/during/post meeting• Recording posted in space
Meeting Wrap Up
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
Large MeetingEvent Center
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Attendee registration, e-mail reminders (pre and post)• Listen-only participants• Roles• Panelists - host, presenter, poll manager• Attendees
• Share files including video. Do not share video via desktop share.• Attendee engagement• Hands up, other signals• Annotation• Polls
Event Center Tips
© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
• Getting Startedhttps://help.webex.com/landing/gettingstarted
• Webex Essentialshttps://www.webex.com/webexremoteessentials.html
• Project Workplacehttps://projectworkplace.cisco.com/en-us/home
• Webex Security Whitepaperhttps://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meeting-center/white-paper-c11-737588.pdf
• Webex Teams Security Whitepaperhttps://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/cisco-spark-security-white-paper.pdf
Resources
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