Circle Performance Review Template for Presentation

Circle Management Review – Assam Circle

Presentation by ___________Region

Dated 15.01.2010

2

Circle / Region at a Glance

Number of Postal Divisions in the Circle / Region

Number of RMS Divisions in the Circle / Region

Total number of Head Post Offices in the Circle / Region

Total number of MDGs & Sub Post Offices in the Circle / Region

Total number of EDSOs in the Circle / Region

Total number of Branch Post Offices in the Circle / Region

Total staff strength in the Circle / Region

Gr. ‘A’ Gr. ‘B’ (Gaz)

Gr. ‘B’ (Non-Gaz)

HSG-I

Gr. ‘C’ Postman Gr. ‘D’

GDS (BPM)

GDS (Other

categories)

Vacancy position

3

Revenue Stream Target for 2009-10

Proportionate target up to December, 2009

Achievement up to December, 2009 (Booked Figures)

Percentage increase over last year for the same period

Postal Operations (Including Business Development products & services)

Financial services

Total

Revenue Generation

4

Services Total number of articles booked during 2008-09

Total number of articles booked April to December, 2009

Percentage increase over last year for the same period

Registered Letters

Registered Parcels

Speed Post (Domestic)

Speed Post (International)

International Parcel

EPP

VPP

Mail Services – Traffic

5

Financial Services

Product Number of live accounts at the end of 2008-09

Number of new accounts opened during April - December, 2009

Number of accounts closed during April - December, 2009

Savings Accounts (SB,RD,TD,MIS,PPF) (excluding NREGS)

NREGS Accounts

Total number of NREGS accounts opened in the Circle / Region up to 2008-09

Total number of NREGS accounts opened (April-December, 2009)

Total amount disbursed under NREGS (April – December, 2009)

Whether rolling funds provided by the State Government (Yes / No)

CC Number of certificates at the end of 2008-09 

Number of certificates 2009-10 (up to December, 2009)

Issue

Discharge

6

PLI and RPLI – Revenue Generation

Year Target and achievement Sum assured Premium realised

PLI RPLI PLI RPLI

2008-09Target

Achievement

2009-10

Target

Achievement (Up to December, 2009)

2008-09

Number of Policies procuredPLI RPLI

Number of Policy bonds issued out of the total number of policies procured (2008-09)

2009-10

Number of Policies procuredApril - December, 2009

PLI RPLI

Number of Policy bonds issued out of the total number of policies procured April - December, 2009

7

PLI and RPLI

Operations and Marketing

Implementation of PLI Bridge Software

Number of Head Post Offices

Number of Head Post Offices using PLI Bridge Software

Number of PLI schedules pending for posting in the Circle / Region

Number of RPLI schedules pending for posting in the Circle / Region

Number of outsourced agents appointed for procuring PLI / RPLI business in the Circle / Region

PLI RPLI

Time line for the appointment of outsourced agents

8

Computerization in the Circle / RegionTotal number of HOs

Total number of computerized HOs

Total number of LSG SOs / MDGs

Total number of computerized LSG SOs / MDGs

Total number of Class I Post Offices

Total number of computerized Class I Post Offices

Total number of Class II Post Offices

Total number of computerized Class II Post Offices

Total no. of computerized Post Offices in the Region (HO+SOs of all categories)

Total number Post Offices with Internet connectivity (Leased Line / Broadband)

Total number of Post Offices having power back up (Generators)

Total number of generators in working condition

Total number of Post Offices having UPS

Total number of UPS in working condition

9

Technology Induction (Computerization) Up to December, 2009

Software / Modules operated HOs SOs

Total number Implemented Total number Implemented

Installation of Meghdoot 6.6

Generation of Cash Accounts (Daily account in case of SOs)

Compilation of CC return through CC bridge

Operationalization of Postman Module (in case of delivery POs)

Operationalization of Despatch Module

Operationalization of Bank reconciliation module

Total number of Post Offices where Sanchay Post 6.5 have been installed

Total number of Post Offices where Passbook Printers have been supplied, installed and functional

10

Web Based Services

Web based Services / Connectivity

HOs (computerized) SOs (computerized)

Total Implemented Total Implemented

eMO

iMO

ePost

e Payment

CCC

SpeedNet

Leased line (approved for installation by Directorate for

HO / SO)

Broadband

Note: The total number of computerized offices should be calculated keeping in view the recent supply of computers

11

eMO Performance Analysis

Number of eMOs booked

Total number of Money Orders

booked (April – 13th January, 2010)

Total number of eMOs booked (April – 13th January, 2010)

Percentage eMOs

booked

Number of eMOs pending for printing for more than a

day as on 13.01.2010

Number of eMOs pending for delivery for more than

four days as on 13.01.2010

12

Web Based / Other Products / Services (Traffic)

Web based Services Total traffic (Booking)

For the year 2008-09

Booking from April to December, 2009

iMO

ePost

e Payment

Total No. of Flat Rate Boxes sold

Total No. of WNX booked

Traffic handled April to December, 2009

No of Speed Post articles processed through SpeedNet (April to December, 2009)

Percentage Speed Post articles

booked / delivered on SpeedNet (April

to December, 2009)

Speed Post (Booked)

Speed Post (Delivered)

CCC (Inward complaints settled)

Complaints received in 2008-09

Complaints settled in 2008-09

Complaints received from April to December, 2009

Complaints settled from April to December, 2009

Number of Units where manual complaints register is

maintained

13

Circle / Regional Initiatives

Revenue generation from all Postal activities (expected revenue to be mentioned)

1.

2.

3.

4.

5.

14

Circle / Regional Initiatives

Improvement in quality of services

1.

2.

3.

4.

5.

15

Circle / Regional Initiatives

Human Resource Development with particular emphasis on technology implementation

1.

2.

3.

4.

5.

16

Revenue Stream Target for 2009-10 Achievement up to December, 2009 (Booked figures)

Percentage target to be achieved by March, 2010

Postal Operations (Including Business Development products & services)

Financial services

Total

Fructification of Initiatives

Fructification of initiatives is the culmination of initiatives taken in respect of revenue generation, improvement in quality of services and initiatives in respect of HRD.

17

Status of Disciplinary / Investigation Cases

Total number of suspension cases (under CCS CCA Rule 10) in the Region where charge sheets have not been issued

Total number of pending cases under CCS CCA Rule 16 (more than three months)

Total number of pending cases under CCS CCA Rule 14 (more than one year)

Total number of pending cases under CCS Pension Rule 9 (more than six months)

Total number of pending cases under GDS Conduct Rule 10 (more than six months)

Total number of CLIs pending for more than one year

Total number of loss and fraud cases pending for more than 10 years

Total number of cases pending for 5-10 years

Total number of cases where departmental enquiry has not been completed

Total number of cases where disciplinary action has not been finalized

Total number of cases pending for adjustment of loss at Circle level

Percentage of recovery of the total loss involved in loss and fraud cases

18

Estates Management - Status of Plan Projects

Name of the Building Project Amount of funds allotted 2009-10 (In Rs. Lakhs)

Date of issue of NIT

Present status

Remarks