Bringing business apps and communication apps together for ... · Suvish Viswanathan- Head of...

Bringing business apps and communication apps together for

enhanced productivity

Suvish Viswanathan- Head of Marketing, Europe, Zoho Corporation

Twitter: @suvishv

Growing gaps between critical apps

Need to bring the information on single interface

Use cases of productivity, communication and business apps coming together

Use cases of bots enriching the enterprise communication

Business Apps Communication Apps

CRM

ERP

Identity

HCM

Email

Messenger

Video/ Meeting

Internal Networking

CRM

Email

Messenger

Internal Teams

Video

The silos between business apps and communication apps is spread wide across

organisations

Application deployment within enterprises is on rise. At an average 928* applications are licensed in a

large enterprise

* Semantic Cloud SOC data 2016

The blurring boundaries of time and place at work

Work is mobile, it’s instant yet contextual

Employees need applications to cope up with the new normal

Collaboration Applications

Note Taking

Content Editing

Document Storage

Projects

CommunicationApplications Video Conferencing

Email

Instant Messenger

Enterprise Networking

Collaboration Applications

CommunicationApplications

BusinessApplications

For better Engagement, Experience and Productivity

Connecting document repository with business apps

Current Problems

• Generally structured around personal storage

• Permission structures prevent single depository

• No single source of truth

• Using multiple vendors results in unhappy compromise

Sales

Operations

Human Resources

Central Repository

Connecting document collaboration with business apps

Manage proposals and contracts

Create a template document in Zoho Writer using CRM fields

.

Generate personalized copies in bulk

Send out for digital signatures.

Map customer information from Zoho CRM

Extending business apps integration to messenger app with bots.

Messenger app is spread across the organisation

Extending the Zoho Cliq chat interface to CRM with bots

Extending Zoho Cliq bots to other business apps for informed conversations and decision making

Meet us at H122 to learn more about Zoho

Thank You