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Borrow or Buy? The Convergence of Interlibrary Loan and
Collection Development
Kristen N. HindesInterlibrary Loan and Instruction LibrarianLibrary and Information ServicesSaint Michael’s College
Vermont Library Conference, May 2011
ILL will purchase rather than borrow materials that meet set criteria.
ILL Select Program
Durick Library serves:2200 FTE students 150 Faculty
Durick Library owns: 275,000 book and periodical volumes130,000 microforms125 research databasesAccess to over 60,000 print and electronic
journal titles
OCLC symbol: SMD
ILL transactions (borrowing and lending) FY10 = 10,353
• Affiliations: VALS, LYRASIS, LVIS
• Management software: Clio • Document delivery: Ariel 4.1
& Odyssey (sending only)
ILL at SMC
• Bucknell University• University of Wisconsin• Purdue University
Collection Development Based on Patron Requests: Collaboration between Interlibrary Loan and Acquisitionsby S. Ward, T. Wray & K. Debus-López. Library Collections,
Acquisitions, & Technical Services 27 (2003): 203.
Project History
• Fall 2003– Borrowing = 680 books– Average turnaround = 7.8 days
• Of the 680 titles, 68 were published in English in the previous 5 years.
• Of the 68, only 41 were available 24-hour ship in Amazon.com
• Total cost = $1800 – $44/title; not including shipping
• Annual cost: $4000
Collection Analysis
• Published in the last 5 years• English• Scholarly, nonfiction publication• Delivery within a week• Maximum cost $50• Curriculum-centered• Undergraduate audience
Criteria
• Associate Director for Collection Services• Library Director• Head of Acquisitions• Associate Director for Bibliographic Services
Buy-in
• ILL will identify requests that meet the criteria
• ILL will order the book through Amazon.com using the SMC Library account
• Both ILL and Acquisitions will receive an order confirmation via email from Amazon.com– Upon receiving order confirmation,
Acquisitions will import a bibliographic record and create an Acquisitions Order Record using ILL Select as the fund code and enter ILL in the requestor field
Process
• ILL will receive the book and give the invoice to Acquisitions. – ILL will property stamp the book and process
it as a regular ILL with a 60 day due date
• When the book is returned by the patron, ILL will deliver it to Acquisitions for it to be checked in as received and processed to Cataloging.
Process
• Added DVDs and Fiction• Choose Hardcover• Forward “Your order has been
shipped” emails• Ordering ILL Select and ILL
– University Press titles– Delay in shipping
• Amazon Prime• Published in the last 10 years• Increased max cost to $100
Tweaks
• Published in the last 10 years• English• Hardcover• Scholarly nonfiction publications,
Fiction, Children’s Literature & DVDs• Delivery within a week• Maximum cost $100• Curriculum-centered• Undergraduate audience
Current Criteria
FY05 allocation: $4000FY05 spent: $173655 titles, average cost per title: $33
FY06 allocation: $1800FY06 spent: $317099 titles, average cost per title: $31
FY07 allocation: $3000FY07 spent: $4275103 titles, average cost per title: $41
Allocations & Expenditures
FY08 allocation: $3500FY08 spent: $5231134 titles, average cost per title: $39
FY09 allocation: $5000FY09 spent: $292981 titles, average cost per title: $36
FY10 allocation: $4000FY10 spent to date: $4723134 titles, average cost per title: $35
Allocations & Expenditures
0
1000
2000
3000
4000
5000
6000
FY05 FY06 FY07 FY08 FY09 FY10
Allocated
Spent
Allocations & Expenditures
FY05 20 responses/55 titles1. Did the book arrive in time to meet your
needs? 20=yes0=no
2. In your opinion, what is the usefulness of this book as a permanent addition to the Library’s collection?
19=very useful1=moderately useful0=marginally useful
Patron Feedback
Circulation History
#Circs ILL Select603 titles
0 -
1 41%
2 24%
3 12%
4 8%
5+ 14%
Circulation History
#Circs New Books39,175
ILL Select603
0 59% -
1 20% 41%
2 9% 24%
3 4% 12%
4 2% 8%
5+ 5% 14%
What are we buying?
0
20
40
60
80
100
120
140
RC HQ PS LB BF PZ
# TitlesCircs
Undergraduates & Graduates
81%
Faculty & Staff 19%
Who is requesting?
• Student-centered• Cost-effective• Easy• High impact way to complement
traditional collection development
Benefits
Borrow or Buy? The Convergence of Interlibrary Loan and
Collection Development
Kristen N. HindesInterlibrary Loan and Instruction LibrarianLibrary and Information ServicesSaint Michael’s College
Vermont Library Conference, May 2011
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