Better Communicator 3

Dr. Prabath Karunanayake

MBBS, MBA in HRM, PGDipPsych, PGDipOH&SDirector HR, China Harbour Engineering Company

Lead Consultant, Prabath Karunanayake Assocaites

30th June 2015

Be a

Better Communicatorat Work

PRESENTATION SKILLS

PresentationSkills

The Presentation Process of presenting a

topic to an audience Typically a demonstration,

lecture, or speech meant to inform, persuade, or build good will

Presentation PPT used to generate content

Presenter and delivery is key, technology is only supporting

Know your audience

Read the reactions of the audience

INTERESTED QUIZZICAL NEUTRAL NEGATIVE

Show confidenceIntroduction

The setting

Glance at the whole audience

First few points without notes

Know your subject

If things go wrong ..

Right gestures

What to do …Open posture Confident, balanced stanceSelective hand gestures Eye contactGestures in relation to size of audience

Right gestures

Back to the audienceBlocking visual aid Holding on to visual

aidSpeaking into podium

No eye-contactUnstable stance

What not to do …

Use structuring

FIRST, TELL THEM WHAT YOU ARE GOING TO TELL THEMTHEN, TELL THEMFINALLY, TELL THEM WHAT YOU HAVE TOLD THEM

INTRODUCTION ( 10 – 15 % )

BODY ( 75 – 85 % )

CONCLUSION ( 5 – 10 % )

Use sign-posting Showing the direction of flow

Where they have beenWhere they are nowWhere the are going

Making transitionsFirstly, then, finally …..As a result …..This has led to …..

Emphasize key pointsWriting – underline, bold, italics, UPPER CASESpeaking – varying tone, pausing, repetition, gestures, moving close

Indicating the end