Be the Best You Can Be! Actions to take in 2015… Pat ReganMary Bogucki Exec Director of...

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Be the Best You Can Be!Actions to take in 2015…

Pat Regan Mary BoguckiExec Director of Development Sr Vice PresidentTrinity Missions Amergent

Overwhelmed?

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Time to get on track…

• In today’s session, we will talk about practical steps you can take to prepare yourself, your program – and your leadership – for the year to come and beyond.

Let’s get started…

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Actions to take now to help you reach your goals…

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Dept Audit…not the scary kind…

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How does your dept function?

• Look at the 10,000 foot view of what your dept/org does and how it is structured.• What is in place now?• Are there overlaps? Gaps?

• Can you work smarter?

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How to get started…

• Step 1: Gather all personnel together for a day.• Have the meeting where you

are separated from daily distractions.

• Be prepared to focus.

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How to get started…

• Step 2: Prepare for the meeting.

• Have each attendee develop their own function description.• Day-to-day tasks• Percentage of time spent on

each

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Describe Function

Est Time

Weekly

Annual Fundraising Plan: Create and manage annual fundraising plan,

including direct mail, online giving, social media, planned giving and

major gifts. Select vendor partners, create or approve strategies

review/ edit all materials (print and online); evaluate each effort.

35%

Individual Donor Cultivation: Identify major gift and planned giving

donors and prospects; create, implement and monitor individualized

communication plans, including special mailings, personalized

communications, telephone calls, invitations to events and face-to-face

visits with leadership.

35%

Business Plan and Financials: Create annual business plan with specific

goals and objectives, including budget; monitor goals and budget

monthly; generate monthly financials and donorbase reports; create

quarterly reports for leadership; identify and monitor key performance

indicators monthly.

10%

Staff Supervision: Create and implement mechanisms for staff

interaction and reporting; plan and execute staff development/ education

opportunities; create performance evaluation process; create and update

policies.

10%

Foundation Grants: Identify potential foundations, research mission

needs that need funding, develop and track proposals.

5%

Review and respond to misc. e-mails; review daily reports. 5%

Total: 100%

Function/ Time AssessmentPosition: Development Director

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How to get started…

• Step 3: Take action based on meeting findings/discussion.• Actions could include:

• Realigned responsibilities• Hiring staff• Training needs

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Knowledge is power…

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Educate yourself…

• Things change FAST these days

• Generally speaking, non-profits are late adopters of new ideas and strategies

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Educate yourself…

• Step 1: Educate yourself beyond your area of expertise and beyond Catholic fundraising

Blogs/Newsletters The Weekend Briefinghttp://theweekendbriefing.com Veritus Grouphttp://veritusgroup.com/passionate-giving-blog Donor Pathhttp://blog.donorpath.org

Publications The Chronicle of Philanthropywww.philanthropy.com NonProfit Timeshttp://www.thenonprofittimes.com Fundraising Successhttp://www.fundraisingsuccessmag.com

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Educate yourself…

• Step 2: Build your personal network• NCDC regional meetings

• Find others “like you” willing to share ideas/questions/innovations

• Make a gift…online and in the mail. Find out how others are treating their donors

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Educate yourself…

• Step 3: Share what you know in a timely/strategic fashion• Postal/regulatory• Share with leadership and

other departments

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Working on the relationship…

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They are worth it…

• Top donors are defined differently from organization to organization

• Typically one thing is the same for all: 20% of the active donors give 80% of the revenue

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They are worth it…

• Step 1: Identify and ‘tier’ your top donors• Loyalty is your top factor

• Look at recency, lifetime giving, promotion history

• Do they give monthly? Have a planned gift? Event gift? Upgrade gift?

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They are worth it…

• Step 2: Create a contact strategy• Both for groups of donors and

individuals• DM, phone calls, visits,

invitations

• If they don’t receive all appeals it’s even more important to stay in touch

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They are worth it…

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They are worth it…

• Step 3: Identify WHO will make the contact

• Leadership? Maj Gift/PG officer? Staff w/ connection? Religious?

• Give the needed background information. Include a question for them to ask.

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Building bridges…

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Putting your best foot forward…• You have a good understanding of

how your department is organized, and what resources are needed.

• You are up-to-date on new marketing strategies, postal reform, state regs, etc.

• You have identified and outlined a contact strategy for your best donors.

• Time to make it work for you.

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Building that bridge…

• Step 1: Educate your leadership• Very often leadership has no

fundraising or development background

• Help them to help you

• Help them to understand the questions to ask

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Building that bridge…

• Step 2: Help leadership understand how to evaluate development’s goals• Not just budget goals

• Outcomes based• Big picture (mission/donor)• TY calls made/donor visits• Inbound calls taken• Grant proposals written

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Building that bridge…

• Step 3: Get the right people involved. Get them to step out of the box.

• Leadership, major donors and even foundations could be appropriate contacts for donors• Participation in events

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Building bridges…

Thank you!

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