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Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 1
Template Version: 1.4Release Date: 18Feb10
© 2010 EMC Corporation. All rights reserved.These materials may not be copied without EMC’s written consent.
Support: Education Services
Also available from the Supporting Materials tab within the course
Avamar Data Store Generation 3 Phase 1 Hardware
January 2010
Welcome to Avamar Data Store Generation 3 Phase 1 Hardware.
To begin this course, click the play button in the lower right hand corner of this screen.
To download the Student Reference Guide, click Download. This guide is also available from the Supporting Materials tab within the course.
To view help on course navigation, click View.
Copyright © 2010 EMC Corporation. All rights reserved.
These materials may not be copied without EMC's written consent.
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
EMC and [product] are registered trademarks and [product] is a trademark of EMC Corporation. All other trademarks used herein are the property of their respective owners.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 2
© 2010 EMC Corporation. All rights reserved. Course Overview 2
Course OverviewCourse Overview
This course is designed for those already knowledgeable about Avamar software and hardware who need to understand the differences of how to perform system installation and preparation at a customer site. It is intended for those involved in the installation, maintenance, and implementation of the Avamar ADS system.
Audience
Upon completion of this course, you should be able to:
• Describe the server types and capacity that comprise the Generation 3 hardware family
• Define the hardware components of a Generation 3 node
• List the components of a multi‐node Generation 3 grid
• Describe the node allocation within the U rack
• Describe the ADS system preparation tasks
• Troubleshoot the Generation 3 hardware
• Name the Field Replaceable Units (FRUs) and Customer Replaceable Units (CRUs)
• Determine the steps of Generation 3 hardware replacement procedures
Objectives
EMC believes the information in this course is accurate as of its publication date. It is based on pre‐GA product information, which is subject to change without notice. For the most current information, see the EMC Support Matrix and product release notes in Powerlink.
This course provides information about the new Avamar Data Store Generation 3 Phase 1 hardware. Generation 3 hardware is designed to preserve the investment of Gen1 and Gen2 installations by supporting a path for continued expansion of those systems, as well as improving the power requirements and ease of assembly, for the customer’s hardware solution.
Description
This course provides information about the new Avamar Data Store Generation 3 Phase 1 hardware. Generation 3 hardware is designed to preserve the investment of Gen1 and Gen2 installations by supporting a path for continued expansion of those systems, as well as improving the power requirements and ease of assembly, for the customer’s hardware solution.
This course is designed for those already knowledgeable about Avamar software and hardware who need to understand the differences of how to perform system installation and preparation at a customer site. It is intended for those involved in the installation, maintenance, and implementation of the Avamar ADS system.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 3
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 3
Features and BenefitsFeatures and Benefits
• Generation 3 ensures continuity of supply and availability
• Generation 3 node types support expansion of and interoperability with existing Gen1 and Gen2 systems
• Build‐to‐order virtually eliminates on‐site assembly reducing initial installation costs
• Snap‐in rail assemblies ease installation and replacement of expansion nodes
• Spare utility node can dramatically reduce replacement time
• Switch uplink trunking improves the availability of Data Store systems
This slide represents the features and benefits of the ADS Generation 3 hardware.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 4
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 4
Hardware OverviewHardware Overview
• EMC R710 Nehalem‐EP 2S Processor
Intel 64‐bit architecture
Quad‐core for processing
DDR3 Memory technology
2 embedded Broadcom 5709C dual port LAN controllers
iDRAC6 Enterprise Remote Management
57.5 lbs (26.1 kg)
• Tested, burned‐in and OS loaded before shipping
• Snap‐In 19 inch rack mounting rails
The EMC R710 is a 2U rack mounted server designed to address the needs of mainstream enterprise, datacenter, and remote office customers as well as growing small businesses with 3 or more servers. The Intel Nehalem‐EP 2S (Efficient Processor), is the microprocessor designed specifically for servers and workstation applications. The processor features quad‐core processing to maximize performance and performance/watt for datacenter infrastructures and highly dense deployments. The Nehalem‐EP 2S processor also features Intel’s Core™ micro‐architecture and Intel 64 architecture for flexibility in 64‐bit and 32‐bit applications and operating systems.
All ADS nodes are tested, burned‐in and preloaded with the operating system. There are new Snap‐in rails that ship with the system making it easier for installation and replacement/repair.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 5
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 5
Hardware SpecificationsHardware Specifications
Available as Single‐Node System Installation
Available as Single‐Node System Installation
Compatible with Avamar 4.0 and 4.1 software
Compatible with Avamar 4.0 and 4.1 software
Compatible with Avamar 4.0 and 4.1 software
Compatible with Avamar 4.0 and 4.1 software
Part number 100‐580‐604, 100‐580‐605
Part number
100‐580‐604
Part number
100‐580‐602
Part number
100‐580‐601
No backups stored locallyNo backups stored locally2TB Licensed Capacity1TB Licensed Capacity
RedHat Linux release 4 update 8
RedHat Linux release 4 update 8
RedHat Linux release 4 update 8
RedHat Linux release 4 update 8
Remote Access Card (RAC)Remote Access Card (RAC)Remote Access Card (RAC)Remote Access Card (RAC)
Dual Power Supplies
18GB RAM
6 x 1TB SATA Drives –RAID 1
2 TB Storage Node
Dual Power Supplies
6GB RAM
2 x 300GB SAS Drives –RAID 1
Utility Node1 TB Storage Node Accelerator Node
6 X 300 GB SAS Drives –RAID 5
2 x 300GB SAS Drives –RAID 1
6GB RAM 36GB RAM
Dual Power Supplies Dual Power Supplies
The Avamar Data Store Generation 3 hardware nodes consist of 1TB and 2TB nodes, Utility nodes and a accelerator node. Each node comes preloaded with Red Hat Linux release 4 update 8. Capacity for the storage nodes are 1TB and 2TB licensed respectively. The utility node provides essential internal services for the server (for example, Administrator server, cronjob, Domain Name Server [DNS], External authentication, Network Time Protocol [NTP] and Web access). Because utility nodes are dedicated to running these essential services, they cannot be used to store backups. The accelerator node is a specialized node that utilizes NDMP in order to provide data protection for NAS filers (for example, EMC Celerra, Network Appliance) and Novell NetWare servers.
A single node server software installation combines all features and functions of Utility and Storage nodes in one unit. This server type must be installed in a customer provided location. The Avamar system can efficiently replicate data from one Avamar server to another on a scheduled basis. This ensures complete data recovery if the primary backup Avamar server is lost. Single node servers require a replication target.
Note: Generation 3 nodes have been qualified to run Avamar software versions 4.0 and 4.1.
All storage nodes in a grid must be of the same size (different H/W generations ok).
All nodes in a grid must run the same Avamar software version.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 6
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 6
Hardware TourHardware Tour
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 7
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 7
Hardware Rail KitHardware Rail Kit
• Snap‐to‐node, Snap‐to‐rack
• Support for circular and universal square hole racks
• Backwards compatible to Gen2 servers
• Forward and reverse direction stops
New rail kits have been designed to ease installation and repair. These snap‐in rails lessen the replacement time at a customers site. The rails are designed to support circular and universal square hole racks and are backwards compatible to 2nd generation servers. Also these rails have forward and reverse direction stops.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 8
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 8
Hardware IdentificationHardware Identification
• Part numbers and serial numbers can now be read from top or bottom of each node located on the LCD display.
Top View
Bottom View
All Generation 3 nodes will ship from the factory with serial number and part number labels located on the top and bottom of the LCD panel for easier identification is a rack mount scenario.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 9
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 9
Allied Telesyn SwitchAllied Telesyn Switch
• Ports 1‐4 to customer switch are trunked ports: Eliminates single point of failure
• Ports 1‐4 can also be assigned to optical ports
• Port 5‐23 to racked servers
• Port 24 remains a service access port as with previous Gen2 systems
• EMC field personnel will apply patch & config file for each install or repair
RJ45 switch service port
Optical Ports
The 9924T is an advanced Gigabit Ethernet switch. The 9924T provides fine service provisioning granularity and high availability. The switch supports 10/100/1000 x 24 ports and 4 optical ports which can be used instead of the first 4 Ethernet ports of the switch. The 9924T is enclosed in a 1RU standard rack mount chassis. Ports 1‐4 are BONDED trunked ports which eliminates single point of failure in the customers environment. Ports 5‐23 are for connections to the Avamar servers. Port 24 is reserved as the service port. Upon configuration of the Avamar grid, EMC service will apply patch and configuration files for proper operation.
RJ45 Switch service port settings:
9600, n,8,1
User name: manager
Pswd: friend
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 10
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 10
Capacity Add ‐ Expansion NodeCapacity Add ‐ Expansion Node
• Optional storage/expansion nodes factory or field installed
• PS engagement for field installment
• 2 nodes added at a time, system downtime required
• Data balance can take up to 40 hours for every 2 nodes
• Snap‐In rails will ship with node(s)
Bas
e C
onfig
urat
ion
Network Switch
Utility Node 1
Utility Node 2
Storage Node 1
Storage Node 2
Storage Node 3
Storage Node 4
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
Optional Storage/Expansion
If the customer determines that their system needs more storage space, expansion nodes can be added to a Avamar grid over time to expand storage. These expansion nodes must be installed at customer site and snap‐in rails will ship with the node(s). In order to put the expansion node into service as a utility or storage node, certain follow‐on configuration procedures must be performed. You must first configure the basic networking capabilities of the node. Then join the node to the grid and balance the nodes. Only 2 expansion nodes can be added at any given time. Consult EMC Avamar expansion node documentation for further assistance.
Avamar clients connect directly with Avamar nodes; client connections and data are load balanced across the storage nodes once the new expansion nodes are installed by EMC service personnel or authorized partners.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 11
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 11
Generation 3 Rack AllocationGeneration 3 Rack Allocation
Click here to see enlarged table.
Systems are custom manufactured from 5 to 18 nodes but expansion nodes can be added in the field to expand a system with less than 18 nodes. Accelerator nodes are always shipped for field installation.
A multi‐node server consists of three kinds of nodes:
• Utility
Hosts basic control and communication services (for example, administrator server, cronjob, NTP and so forth).
• Storage
Stores the actual client backups.
• Spare
Can be reconfigured later as storage nodes.
The utility node is initially located in second from the bottom of a multi‐node configuration with the spare node and storage nodes stacked above it, in that order.
The spare node is the same hardware as the active storage nodes. Avamar Data Store configurations larger than six nodes can be built by adding expansion nodes. The Pre‐racked servers can be built with 5 nodes, all the way up to 18 nodes which is the maximum configuration
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 12
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 12
CablingCabling
Grey 11
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Grey 55
Grey 66
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Grey 77
Grey 99
Grey 1010
Grey 1212
Grey 1111
Grey 1313
Grey 1414
Grey 1616
Grey 1515
Grey 1717
Grey 1818
Grey 1919
16”
Grey 11
Grey 22
Grey 44
Grey 33
Grey 55
Grey 66
Grey 8 8
Grey 7 7
Grey 9 9
Grey 10 10
Grey 12 12
Grey 11 11
Grey 13
Grey 14
Grey 16
Grey 15
Grey 17
Grey 18
Grey 19
13
14
16
15
17
18
19
21”
21”
21”
57”
101”
77”
20”
40”
64”
A
BC
D
Standard rack will use a 19 Ethernet cable bundle to wire the entire rack in the factory – regardless of number of nodes installed
A standard rack will use a 19 Ethernet cable bundle to wire the entire assembly in the factory –regardless of number of nodes installed. This wire bundle runs down the sides of the rack and is a little over 8 feet in length.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 13
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 13
System PreparationSystem Preparation
• Avamar information available on Powerlink http://powerlink.emc.com/
From Powerlink choose: Support ‐ Product and Diagnostic Tools
http://www.cs.isus.emc.com/csweb2/avamar/avamar.htm
• For Single‐node or Multi‐node grids perform the following steps:
Step Description
1 Power up servers
2 If multi‐node grid, power up network switch
3 Configure laptop computer with the following:
• IP address: 10.99.99.99
• Netmask: 255.255.255.0
• Gateway: 10.99.99.5
Refer to the Product Registration Document in the supporting materials tab. The registration is a very important part of trying to achieve install base accuracy.
To acquire Avamar information from Powerlink go to: Powerlink: Log in (http://powerlink.emc.com/) and navigate to the appropriate location: Support ‐ Product and Diagnostic Tools.
One other web site is also available that contains additional information:
http://www.cs.isus.emc.com/csweb2/avamar/avamar.htm
For Single‐node or Multiple node grids power up the server(s) then apply power to the network switch (Multi‐node grid). Then you want to configure your laptop for the following to configure the nodes:
IP address = 10.99.99.99
Netmask = 255.255.255.0
Gateway = 10.99.99.5
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 14
Launch
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 14
Demonstration: Generation 3 System Preparation
Demonstration: Generation 3 System Preparation
This video demonstrates the Generation 3 system software preparation.
The video consists of:• Netconfig
• Configure DRAC
• Configure Server Network Settings
• Verification testing
• Benchmark testing
This demonstration is general ADS configuration. For specific configuration steps please consult with EMC Avamar Installation and Configuration procedures.
This video recording demonstrates the Avamar System preparation and configuration. This consists of Netconfig, Configure DRAC, Configure Network Settings, Verification testing and Benchmark testing.
The audio portion of this demonstration will deal with both single node and multi‐node setup.
Click on the View Media button to start the video.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 15
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 15
Trouble IndicationTrouble Indication
• LCD Panel Provides: System ID Status information System error messages sent to the display by either DRAC or BIOS
System needs attention
Normal operation
Status
Error codes with description
Normal runtime information
Information TypeStatus Color
Blue
Amber
Normal Operation Fault
The system LCD panel is located on the front of the system chassis to provide user access for display of trouble indications. The LCD panel is a graphics display controlled by iDRAC6. Error codes can be sent to the display by either iDRAC6 or BIOS. Consult documentation for a list of error code messages.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 16
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 16
FRUs and CRUsFRUs and CRUs
X100‐580‐500 = ADS Switch
XX100‐580‐605 = ADS Gen3 Large Accelerator Node
XX100‐580‐604 = ADS Gen3 Utility/Small Accelerator Node
XX100‐580‐602 = ADS Gen3 2TB Storage Node
XX100‐580‐601 = ADS Gen3 1TB Storage Node
X
X
X
FRU
X
X
X
CRUReplaceable Unit:
105‐000‐175 = Dell R710 570W Power Supply
105‐000‐176 = Dell 3.5” 15K RPM 300GB SAS Disk in a 3.5” 11G Disk Sled
105‐000‐177 = Dell 3.5” 7.2K RPM 1TB SATA Disk in a 3.5” 11G Disk Sled
This chart lists the Field Replaceable Units as well as the Customer Replaceable Units. It also provides some pertinent information about each item.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 17
Launch
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 17
Demonstration: Generation 3 Hardware Replacement
Demonstration: Generation 3 Hardware Replacement
This demonstration shows the replacement procedures for:• Disk Drive
• Switch
• Node
• Power Supply
These replacement videos are not to be used as definitive replacement steps for the field.
For authorized replacement procedures please consult ADS documentation found on Powerlink.
Powerlink http://powerlink.emc.com/
From Powerlink choose: Support ‐ Product and Diagnostic Tools
https://support.emc.com/products/Avamar
http://www.cs.isus.emc.com/csweb2/avamar/avamar.htm
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 18
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 18
TroubleshootingTroubleshooting
HTTPS connection to IP address of Eth1• IPMI v2.0 compliant
• Gathers system logs, alerts, voltages, etc.
To ensure ADS is healthy, use dpnctl status command (Indicates if gsan, mcs, ems, and scheduler are up or down.
The system diagnostics program is run from the iDRAC6 Express System Services menu. The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss. To access the diagnostics software use a HTTPS connection to the IP address of Eth1or the dedicated DRAC Ethernet port. This program gathers system logs, alerts, voltages, etc.
There are many reasons why a server might be slow to respond. To investigate reasons for slow server response times, review the following log files:
• avqinstall primary log file, /usr/local/avamar/var/log/avqinstall.log
• avqinstall temporary log capture files, /tmp/avqinstall*
• gsan logs on each storage node, /data01/cur/{err,gsan}.log
• MC server log file, /usr/local/avamar/var/mc/server_log/mcserver.log.0
• EM server log file, /usr/local/avamar/var/em/server_log/emserver.log.0
• Maintenance cron job, /usr/local/avamar/var/cron/*.log
• Log files maintained by vendor RAID monitoring software
• System log files
• The output of dmesg, which displays the kernel's log buffer
To ensure that the Avamar Data Store node is healthy, use dpnctl status command. This indicates if gsan, mcs, ems and the scheduler are up or down. Must be logged in as root.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 19
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 19
You have finished this course. Proceed to take the course assessment.
After launching the assessment, you must complete it before returning to the course. This course will automatically move to your Transcript within 48 hours after passing the assessment.
Course SummaryCourse Summary
• Key points covered in this course: Generation 3 nodes are qualified to run Avamar software versions 4.0 and 4.1.
We viewed components of the Avamar Data Store Generation 3 hardware nodes.
Snap‐to‐node and Snap‐to‐rack hardware rail kits are available and are backwards compatible to Gen2 hardware.
We identified part number and serial number locations for node identification and replacement.
Expansion nodes and optional storage nodes are installed two nodes at a time for additional storage capacity.
We looked at system preparation tasks for Generation 3 node(s).
We looked at a list of the Field Replaceable Units as well as the Customer Replaceable Units.
We viewed simulations of the Generation 3 hardware replacement procedures.
We also looked at the available troubleshooting techniques for the Generation 3 hardware.
These are the key points covered in this training. They include:
Generation 3 nodes are qualified to run Avamar software versions 4.0 and 4.1.
We viewed components of the Avamar Data Store Generation 3 hardware nodes.
Snap‐to‐node and Snap‐to‐rack hardware rail kits are available and are backwards compatible to Gen2 hardware.
We identified part number and serial number locations for node identification and replacement.
Expansion nodes and optional storage nodes are installed two nodes at a time for additional storage capacity.
We looked at system preparation tasks for Generation 3 node(s).
We looked at a list of the Field Replaceable Units as well as the Customer Replaceable Units.
We viewed simulations of the Generation 3 hardware replacement procedures.
We also looked at the available troubleshooting techniques for the Generation 3 hardware.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 20
© 2010 EMC Corporation. All rights reserved. Avamar Data Store Generation 3 Phase 1 Hardware 20
Additional ResourcesAdditional Resources
EMC Avamar Technical Support Software Technology and Automation
Competitive Information
Product Launch Training Directories
Solutions Validation Center
TS Service Kits and Service Offerings
Avamar SupportProducts on Powerlink
Avamar ResourcesGeneral Resources
Additional resources to support you in using this product are listed. Select a link to access a specific resource.
This concludes the training. Please proceed to the Course Completion slide to take the assessment.
Avamar Data Store Generation 3 Phase 1 Hardware
Copyright © 2009 EMC Corporation. Do not Copy ‐ All Rights Reserved. 21
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