August 2013 operational plans monthly review

Operations Monthly Report - August

Content:

oGIP, oGCDP, iGIP, iGCDP, TM, Operations, IM

oGIP Monthly Report July 2013

oGIP – General Direction

1.  Working on specific segments - Global Talents subproduct implementation

2. Growth networks – working closely with some LCs 3. oGIP culture among membership in our entity

( personel fulfillment, better understanding of area, value proposition for members)

4. Off peaks in segments – supply & demand management

5. International Relations support MC MoS realzation 7. Selling culture in oGIP area

8. Capitalizing on SU

Monthly Priorities Achievement

Kasia  

Growth  Netowrks  strategy   JD   NST  <3     done    LC  coaching  visit  -­‐  ac=on  step  for  each  

LC   JD   me     done    OGX  Relevance  campaign  crea=on     SI   Ana  Sofia   25%  

August – Results Overall RA

Białystok  Gdańsk  UG  Katowice  UE  

Kielce  Koszalin  Kraków  Łodź  Lublin  

Nowy  Sącz  Olsztyn  Poznań  Rzeszów  Szczecin  Toruń  

Warszawa  SGH  Warszawa  UW  Wrocław  UE  Wrocław  UT  

1    5  0    0  6   2    0    5  1    0  8   10    4    7  1    2  0    0  0    3  11    4  2   2    0   0    2   1    6    2  4   5    6   10    2   2    

2013   2013  

August – Results Overall MA

Białystok  Gdańsk  UG  Katowice  UE  

Kielce  Koszalin  Kraków  Łodź  Lublin  

Nowy  Sącz  Olsztyn  Poznań  Rzeszów  Szczecin  Toruń  

Warszawa  SGH  Warszawa  UW  Wrocław  UE  Wrocław  UT  

1    1  4    3  1   2    0    5  1    0  4   5    4    0  3    3  0    0  0    0  5    4  0   3  0   2  1   1    1    3  1   4  1   1  1   2    

2012   2013  

August – Results Overall RE

Białystok  Gdańsk  UG  Katowice  UE  

Kielce  Koszalin  Kraków  Łodź  Lublin  

Nowy  Sącz  Olsztyn  Poznań  Rzeszów  Szczecin  Toruń  

Warszawa  SGH  Warszawa  UW  Wrocław  UE  Wrocław  UT  

1    1  2    3  1   1  0    0  0   0    3   4    2    0  3    1  0    0  0    0  7   6    0   2  0   0  1    0  1    1  5   3  3   2  1   2    

2012   2013  

August – Results in BA

RA   MA   RE  

PL   RE   PL   RE   PL   RE  

6   25   12   13   10   10  

RA   MA   RE   RE  2012   Growth/Drop  

26   26   19   45   -­‐58%  

Q1  2013  

PLANNED  

RA   MA   RE   RE  2012   Growth/Drop  

38   32   37   45   -­‐18%  

12   6   18                      

August – Results in MKT

RA   MA   RE   RE  2012   Growth/Drop  

11   15   17   26   -­‐35%  

Q1  2013  

PLANNED  

RA   MA   RE   RE  2012   Growth/Drop  

22   35   36   26   38%  

11   20   19                      

RA   MA   RE  

PL   RE   PL   RE   PL   RE  

8   11   10   6   8   5  

August – Results in EDU

RA   MA   RE   RE  2012   Growth/Drop  

10   30   22   35   -­‐37%  

Q1  2013  

PLANNED  

RA   MA   RE   RE  2012   Growth/Drop  

33   22   37   35   6%  

23   -­‐8   15                      

RA   MA   RE  

PL   RE   PL   RE   PL   RE  

8   12   1   9   12   10  

August – Results in IT

RA   MA   RE   RE  2012   Growth/Drop  

11   4   6   12   -­‐50%  

Q1  2013  

PLANNED  

RA   MA   RE   RE  2012   Growth/Drop  

18   12   18   12   50%  

7   8   12                      

RA   MA   RE  

PL   RE   PL   RE   PL   RE  

5   5   2   3   5   1  

Overal

RA   MA   RE  

PL   28   25   35  

RE   54   33   26  

%     192%   132%   75%  

Overall Factors (positive or negative factors that influenced the

performance)

Postitve:

1.  Clear & achievable plans – I can easly set my weekly/montly priorities

2.  NST support

3.  Relation with other country

4.  International Congres in Egypt

Overall Factors

Negative:

1.  Pipline in MA/RE

2.  Ongoing promo for Global Talents

3.  International Congres in Egypt

oGIP in August 2013

Key Achievements:

•  Workflow of Growth Netowrk Implementation

•  GIP Strategic Meeting (Hungary, Poland, Germany, Czech Republic)

•  LC coaching schedule & individual approach

•  IC – interantional relation, setting specific goals for cooperation, conection between NST and iGIP responsible in countries

•  IC fallow up

Key Non-Achievements

•  NST Meeting – postpone till 1.09

•  Coaching visit postpone – 09-18.09

•  OGX Relevance Campaign

•  RE

oGIP in September 2013 Key strategies for next

month:

•  NST meeting – Growth Networks/ standarization of processes before October recruitment (product packaging)

•  ELD Summit – tool for strategy implementation

•  LC coaching •  IC fallow up! •  GT platform ready before

ELD Summit

Key challenges for next month:

•  Multitasking – LC visits and preparation for ELD Summit in the same time

•  IC fallow up – depends not only from me

•  my@net changes – avi EPs review

oGCDP Monthly Report August 2013

oGCDP – General Direction •  Bring OGX Relevance to AIESEC in Poland

•  RA = MA mindset

•  LC2LC Cooperation Management

•  Customer orientation focus

•  EP LEAD Implementation / Co-Delivery Strategies

•  Introduction of off peak

•  International Positioning

•  Process Optimization

Monthly Priorities Achievement

August - Results RA 2012 2013 Growth

Planned - 20 Achieved 22 21 - 5% % Plan Realization - 105%

MA 2012 2013 Growth Planned - 35 Achieved 39 45 15% % Plan Realization - 129%

RE 2012 2013 Growth Planned - 180 Achieved 91 102 12% % Plan Realization - 57%

Network Analysis – RA

6  

1  

2  

1   1  

2  

1  

2  

0  

1   1  

2  

0  

1   1  

0   0   0  

5  

4  

2   2   2  

1   1   1   1   1   1  

0   0   0   0   0   0   0  0  

1  

2  

3  

4  

5  

6  

7  

2012   2013  

Network Analysis – MA

2  

8  

1  

3  4  

7  

2  1  

5  

1  0   0   0  

1   1   1  2  

0  

10  

7  

4   4   4  3   3  

2   2   2   2  1   1  

0   0   0   0   0  0  

2  

4  

6  

8  

10  

12  

2012   2013  

Network Analysis – RE

12   12  

7   8  

26  

7  

1   2   2  5  

1   2  4  

2  0   0   0   0  

16  14  

12   11  9  

6   6   5   4   4   4   4  2   2   2   1   0   0  

0  

5  

10  

15  

20  

25  

30  

2012   2013  

Overall Factors (positive or negative factors that influenced the

performance)

•  Bottlenecks in LC Q4 off peak

•  Poor focus on ongoing promo GCDP

•  NST selection process

•  2/4 NST members ”on hold”

•  International Congress – Egypt ‘13

oGCDP in August 2013

Key Achievements:

•  NST and WG teams selection

•  NST individual action plans and coaching

•  WG meeting preparation

•  IC – trainings, GCP’s, country meetings, networking

•  LC coachings scheduled

•  Post-IC follow up

Key Non-Achievements

•  Matching focus/goals

•  RE goals

•  OGX relevance campaign preparation

•  LC coaching visits postponed

oGCDP in September 2013 Key strategies for next

month:

•  Off Peak Working Group meeting

•  NST empowerment

•  LC direct coaching

•  ELD Summit

•  Improve GC platform

Key challenges for next month:

•  LC coaching preparation & visits

•  ELD Summit preparation

•  Clean AVI database

•  Decisions upon AI & GC platform use

iGIP Monthly Report August 2013

iGIP – General Direction

•  iGIP in Poland is delivering one coherent and market relevant Global Talents product basing on national sub products and local segments. Our internal processes optimization and know-how implementation together with external outlook makes us reliable business partner for companies in different segments across Poland.

Monthly Priorities Achievement

•  Sales Region (Coaching) strategy creation and first meeting

•  Cooperation with government preparations (till Monday will be done)

•  Global Talents positioning - NST selection || webpage + offer update || external partners raising

•  Global Talents Product Development strategy (with BoA and WG)

August – Results Overall

0  

10  

20  

30  

40  

50  

60  

70  

2012   2013   Plan   2012   2013   Plan   2012   2013   Plan  

Ra   Ma   Re  

August  

Q3 Results Overall

0  

20  

40  

60  

80  

100  

120  

Ra   Ra  Plan   Ma   Ma  Plan   Re   Re  Plan  

Q3  

Q3  plan  vs  realiza=on  

August – Results in IT

0  

2  

4  

6  

8  

10  

12  

2012   2013   Plan   2012   2013   Plan   2012   2013   Plan  

Ra   Ma   Re  

August  

IT  

Network Analysis – RA

0   2   4   6   8   10   12   14  

AIESEC  RZESZOW  AIESEC  BIALYSTOK  

AIESEC  WROCLAW  UE  AIESEC  POZNAN  

AIESEC  WARSAW  UNIVERSITIES  AIESEC  KRAKOW  

AIESEC  GDANSK  UG  AIESEC  LUBLIN  UMCS  

AIESEC  OLSZTYN  AIESEC  KATOWICE  AE  

AIESEC  LODZ  AIESEC  SZCZECIN  

August  RA  

2012   2013  

Network Analysis – MA

0   1   2   3   4   5   6  

AIESEC  KATOWICE  AE  (POLAND)  AIESEC  BIALYSTOK  (POLAND)  

POLAND  (POLAND)  AIESEC  WARSZAWA  SGH  (POLAND)  

AIESEC  KRAKOW  (POLAND)  AIESEC  TORUN  UMK  (POLAND)  

AIESEC  RZESZOW  (POLAND)  AIESEC  LUBLIN  UMCS  (POLAND)  

AIESEC  LODZ  (POLAND)  AIESEC  POZNAN  (POLAND)  AIESEC  KOSZALIN  (POLAND)  

AIESEC  GDANSK  UG  (POLAND)  

August  MA  

2012   2013  

Network Analysis – RE

0   1   2   3   4   5   6  

AIESEC  SZCZECIN  (POLAND)  

AIESEC  POZNAN  (POLAND)  

AIESEC  KIELCE  (POLAND)  

AIESEC  WROCLAW  UT  (POLAND)  

AIESEC  WARSAW  UNIVERSITIES  (POLAND)  

AIESEC  LODZ  (POLAND)  

AIESEC  KRAKOW  (POLAND)  

August  RE  

2012   2013  

Overall Factors (positive or negative factors that influenced the

performance)

•  AIESEC Uni share ( 84% / 46% / 63% ) •  Unproper (hard to match) TNs in base •  Sales and matching in Marketing

Subproduct growth •  Lack of operations in IT •  Lack of HR in LCs (weak sales and

matching intensity) •  International Congress

iGIP in August 2013

Key Achievements:

•  Matching intensity tool implementation

•  Forms standarization (HTML usage)

•  Marketing sales and matching growth

•  Beginning of international cooperation

Key Non-Achievements

•  IT operations

•  Government cooperation preparation

•  NST selection

•  GT brand support (offer, webpage)

iGIP in September 2013 Key strategies for next

month:

•  Coaching visits - sales region kick off!

•  ELD Summit preperation and delivery

•  Global Talents basic brand support - webpage / offer

Key challenges for next month:

•  Exams + thesis

•  Issue with Lublin (LCVP skip)

•  GEP delivery

•  Lack of NST for GT brand support

iGCDP Monthly Report August 2013

iGCDP – General Direction

1. National Projects Refreshment

2. Implementation of co-delivery standards

3. Improving reception quality

4. Global Host product development

5. Improvement of GCDP raising management

6. Preparation for grants‘ usage

7. Creation of a new national product for a new

market segment

Monthly Priorities Achievement

•  Implementation of co-delivery processes – IN PROGRESS

•  Market research for "National Projects Refreshment„ - DONE

•  Working our standards for Global Host – IN PROGRESS

August - Results

Plan   RealizaRon   %  

RA   50   52   104  %  

MA   119   100   84  %  

RE   50   74   148  %  

Network Analysis – RE

AIESEC  KRAKOW            38    AIESEC  RZESZOW            14    AIESEC  WARSAW  UNIVERSITIES    12    AIESEC  WROCLAW  UE                7  AIESEC  POZNAN                  1  AIESEC  WARSZAWA  SGH              1  AIESEC  LODZ                        1  

Network Analysis – RE

AIESEC  KRAKOW        154  

AIESEC  POZNAN        84  

AIESEC  RZESZOW        82  

AIESEC  WARSAW  UNIVERSITIES  71  

AIESEC  WROCLAW  UE      62  

AIESEC  LODZ          47  

AIESEC  WARSZAWA  SGH      44  

AIESEC  SZCZECIN        38  

AIESEC  BIALYSTOK        37  

AIESEC  KATOWICE  AE  37  

AIESEC  LUBLIN  UMCS  32  

AIESEC  GDANSK  UG  30  19  

AIESEC  TORUN  UMK  30  

AIESEC  WROCLAW  UT  29  

AIESEC  OLSZTYN    16  

AIESEC  NOWY  SACZ    11  

AIESEC  KIELCE      4  

AIESEC  KOSZALIN    1  

Network Analysis – RE Country   Result  

India   1774  

Brazil   1291  

Russia   1088  

China   1085  

Indonesia   813  

Poland   809  Egypt   751  

Italy   568  

Network Analysis – RE Country   Result  

India   1488  

Brazil   1291  

China   932  

Russia   931  

Poland   735  Indonesia   714  

Egypt   645  

Italy   553  

•  IC (+) I discussed the cooperation with main country partners

•  IC (+) I got many functional inputs for my plans in iGCDP area which may result in better things done in the term

•  IC (-) there are some delays in the functional projects because I didn’t work on them during IC

•  Reception (-) Very low engagement of members of reception commission

•  NST (-) there is no contact with one NST member for over a month, I do not know what’s going on with her

•  NST (+) they did a very fine market research and have a lot of inputs the future of the national projects, very high engagement

Overall Factors

iGCDP in August 2013

Key Achievements:

•  Gathered a lot of iGCDP knowledge on IC

•  Built good relations with main and other country partners

•  Delivered the market research for NPR

•  Created the new form of national iGCDP products

•  Informed the network about co-delivery direction

Key Non-Achievements

•  Did not implement enough the co-delivery standards

•  Reception standards creation

•  Visa Process inprovement

iGCDP in September 2013 Key strategies for next

month: •  Working out materials about

new national products •  Educating the network about

the new national products •  Refreshing the co-delivery

strategy and implementing it fast!

•  Follow up with country partners after IC

•  Driving strategies to coaching LC’s and enagaging them in the area

•  Delivery of ELD summit •  Exams in the last week of

September L L

Key challenges for next month:

•  Less time for operational work due to coaching visits L

•  Exams in the last week of September L L

•  Still feeling a little bit sick after IC L L

TM Monthly Report August 2013

TM – General Direction

Talent Management and Talent Capacity driving GIP and GCDP growth bringing impact to organization and members.

Monthly Priorities Achievement

•  Talent Plan feedback- DONE

•  Tracking of TXP in the our network (start of audit- induction of NST and preparation of process with IM)- IN PROGRESS

•  Preparation of IT TXP Recruitment and recruitment optimization- DONE

July – Results in TMP

 2012   2013   Growth  

RA   49   84   171%  

RE   38   72   53%  

July – Results in TLP

 2012   2013   Growth  

RA   45   37   -­‐18%  

RE   46   16   -­‐66%  

Overall Factors (positive or negative factors that influenced the

performance)

•  MC team on IC- negative,

•  Holidays period- difficulties to gather information from Lc in timeline-negative,

•  Functional meeting- positive,

•  NST (independent structure ready to work)- positive

TXP in August 2013

Key Achievements:

•  Delivery of Talent Plan feedback

•  Preparation of network for recruitment

•  Preparation to IT TXP recruitment (Comm task force participations, creation of members profile, materials for LC, survey for IT members, final goals creation)

Key Non-Achievements

•  Measuring of TXPs in network

•  Late creation of ELD Summit agenda for OCPs

TXP in September 2013 Key strategies for next

month:

•  ELD Summit preparation and delivery

•  Prepraration of network to run IT TXP recruitment,

•  Final preparation for product packing (recruitment and induction of task force)

•  Preparation to run TLP audit

Key challenges for next month:

•  Time like always

•  Availability of Mc memebrs due to coaching LCs

Operations Monthly Report August 2013

Operations – General Direction

•  Customer Experience Management in Local Level

•  Refreshment of forms in myaiesec.net for optimization

•  Information Management and Operations alignment to Global level

Monthly Priorities Achievement

•  GIP Strategic Meeting and consolidation of a strong strategy of International Relations in the region

•  Customer channel

•  National Control Board team election

•  International Congress 2013

Overall Factors (positive or negative factors that influenced the

performance)

Positive: Quick absortion of the idea to implement and execute GIP meeting within our MCVPs and other countries (very positive) Negative: IC Preparations ELD Summit Agenda creation and time management during the conference which was not good

Operations in August 2013

Key Achievements:

•  GIP Strategic Meeting Management from VP OP side

•  International Congress for global strategy understanding

Key Non-Achievements

•  Support to GCDP ICX in for 1st meeting about refreshment in programmes

Operations in August 2013 Key strategies for next

month:

•  Global Innovation systems

•  Co-Delivery strategy follow up (GCDP)

•  International Relations follow up (GIPs – after meeting implementation and execution)

Key challenges for next month:

•  Global Innovation systems implementation in Poland

•  GIP follow up with partners and possible RA strategy

Information Management Monthly Report

August 2013

Monthly Priorities Achievement

1.  AMS: SONA being tested with Rubi;

2.  AMS: Tickets;

3.  AMS: Audit;

4.  [ 10 ~ 12 hours ] NST Trainning

5.  [ 2/2 ~ 100% ] Newsletters published;

6.  TM Recruitment Tool;

7.  [ 6/6 ~ 100% ] MyAIESEC.net issues;

Overall Factors

Delays: •  NST training;

•  Research and studies;