“Everything we do before a pandemic...IBM Talent & Transformation / 2020 IBM Corporation Week...

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“Everything we do before a pandemic will seem alarmist. Everything we do

after a pandemic will seem inadequate. This is the dilemma we face, but it

should not stop us from doing what we can to prepare.”

— Michael O. Leavitt, former Secretary of the US Department of Health and Human Services

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A new era of business reinvention is dawning

E X P E R I E N C ED I S R U P T I O N

T A L E N TD I S R U P T I O N

B U S I N E S SD I S R U P T I O N

Reinvent around speed and agility

Reinvent around skills and learning

Reinvent around personalization and

automation

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Trends we are seeing from our clients

7Expectations of Leadership are shifting

8The cultural shift is accelerating

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IBM’s approach focuses on five(5) key areas

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Business Interlock Workforce Communication

Turn up the transparency:

Signaling to employees the market demand of skills

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Make it PersonalMake it personal:

Personalizing the learning experience

Make it Personal

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Cognitive Career Coach

Make it personal:

Providing personalized career coaching

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Turn up the Transparency

Cognitive Compensation Advisor

Create and share profiles

Find Expertise

Explore, create and navigate careers

Create Communities

Create teams and projects

Make it transparent and personal:

Providing opportunities for impact through internal mobility

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Turn up the Transparency

Cognitive Compensation Advisor

Make it personal:

Aligning skills with compensation with skills

IBM Talent & Transformation / 2020 IBM Corporation

Week 3 Week 6 Week 12 Week 16 +

Getting Started: Building the skills foundation for an inspired, productive workforce

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• Identify the current state of skilling and the future model required to support business success

• Develop skilling Implementation Roadmap• Determine success measurements

• Conduct virtual co-creation workshops and assess the current skill levels of the workforce to determine best approaches for rapid skilling

• Identify, co-design, and pilot priority skilling experiences • Identify cost saving opportunities through AI and automation

• Consider full user experience with cultural transformation implications • Leverage AI to inform personalized career and skill recommendations• Apply UX & Instructional Design to transform classroom training

• Scale pilot experience while continuing to roll out additional functionality• Deploy an integrated, flexible skilling ecosystem with a common user

experience that provides differentiated business and employee outcomes

ENGAGED employees are

+44%more productive than their peers

Employees that describe themselves as INSPIRED are

+125% more productive than their peers

Bain & Co

• Virtual Garage and Co-creation session for end-users

• Accelerate new skilling initiatives

• Build for inspiration, engagement and productivity, for the immediate and future needs of the workforce, no matter their role or location (virtual, onsite, or hybrid).

• Consider leading practices to leapfrog skilling outcomes

• Deploy user experience layer, then augment with AI skilling accelerators

1. Develop Skilling Model

3. Deploy an Enterprise Skilling Eco-system

2. Rapid Acceleration of Skilling …

…while Virtualizing Immersive Experiences

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IBM Confidential | © 2020 IBM Corporation

For more information, contact: Jeff Douglas(jgdoug@ibm.com)