Airport Operations 101- What Every Risk-safety Manager Should Know

Airside Operations 101

What Every Risk/Safety Manager Should Know

John E. Ostrom Manager, Airside Operations ACI-NA Risk Management Conference January 15, 2015

MSP International Airport

Stats:

• 3,400 Acres

• 4 Runways

• 18 Taxiways

• 33.8 M Passengers

• 431,328 Operations

• 1,181 Operations per day

• 208,000 MT Cargo

• 2 Terminals

• 15 Airlines

• USAFRES

• US Navy Reserves

• Air National Guard

CFR 14 Part 139

Serves to ensure safety in Air Transportation. Airport must agree to certain operational and safety standards.

CFR 14 Part 139

Scheduled passenger-carrying operations of an air carrier aircraft designed for more than 9 seats.

Unscheduled passenger-carrying operations of an air carrier aircraft designed for at least 31 seats.

Rules governing the certification and operations of airports in the U.S. serving:

Airside Operations

Regulatory Compliance

Safety

Operational Efficiency

Questions!

FAR Part 139 Training Requirements .303(c)1 Airport Familiarization, including marking, lighting, and signs .303(c)2 Procedures for access and operation in Movement & Safety Areas .303(c)3 Airport Communications .313 Snow and Ice Control .319 Aircraft Rescue and Firefighting: Operational Requirements .321 Handling and Storage of Hazardous Substances and Materials .325 Airport Emergency Plan .327 Self-inspection program .329 Pedestrians and ground vehicles .337 Wildlife Hazard Management .339 Airport Condition Reporting

.313 Snow and Ice Control

.319 ARFF: Operational Requirements

.321 Handling & Storage of HAZMAT

.325 Airport Emergency Plan

.327 Self-Inspection Program

.305 Paved Areas .307 Unpaved Areas .309 Safety Areas

.311 Signs .311 Markings .311 Lighting

.329 Pedestrians and Ground Vehicles

.303 Airport Familiarization .303 Signs .303 Markings

.303 Lighting .303 Communication .303 Access and Operation

.337 Wildlife Hazard Management

.339 Airport Condition Reporting

Foreign Object Debris

FOD Program

Vehicle Runway Incursions at MSP

0

2

4

6

8

Incursions 1 2 3 7 3 2 1 2 2 5 5 2 3 3 1 3 1 1 0 0 0 2 2 1 0 3 0

1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1988 - 2014 Updated on 2015-01-14

22

32

Unauthorized

Drivers

Authorized

Drivers

Vehicle Runway Incursions at MSP

Updated on 2015-01-14 1988 - 2014

17/35

4/22

12L/30R

12R/30L

31 Incursions

20 Incursions

8 Incursions

Vehicle Runway Incursions at MSP

Updated on 2015-01-14 1988 - 2014

Runway Incursion Review Board

FAA ATCT - Operations

FAA ATCT - QA

Field Maintenance

Airport Fire

Airport Development

Airport Police

Risk Management

Airside Operations

CHAIR

Driver & Participants

1. Factors Involved

2. Cause(s) and Possible Causes

3. Recommendations

Data Trend Analysis

• Time of Year

• Time of Day

• Week Day

• Agency/Organization

• Department

• Weather Conditions

• Factors

• Causes

• Recommendations

• Training

• Infrastructure

• Surface Conditions

• Driver Experience

• Types of Vehicles

Latent Failures

Latent Failures

Active and/or Latent Failures

Failed or

Absent Defenses

Organizational Factors

Unsafe Supervision

Preconditions for Unsafe Acts

Unsafe Acts

Accident & Injury

Active Failures

Human Factors Analysis and Classification

System (HFACS)

Adapted from Reason (1990)

Wiegmann and Shappell (2003)

Errors

Perceptual Errors

Skill-Based Errors

UNSAFE ACTS

Errors

Decision Errors

Exceptional Routine

Violations

Inadequate Supervision

Planned Inappropriate

Operations

Failed to Correct

Problem

Supervisory Violations

UNSAFE SUPERVISION

Substandard

Conditions of

Operators

PRECONDITIONS FOR UNSAFE ACTS

Substandard Conditions of

Operators

PRECONDITIONS FOR

UNSAFE ACTS

Adverse Physiological States

Physical/ Mental

Limitations

Adverse Mental States Adverse Mental

States Personal

Readiness Crew Resource

Mismanagement

Substandard Practices of Operators

Resource Management

Organizational Climate

Organizational Process

ORGANIZATIONAL INFLUENCES

Wiegmann

and

Shappell (2003)

HFACS Latent

Latent

Latent/ Active

Active

Summary

Challenge

Questions?

John E. Ostrom Manager, Airside Operations Minneapolis-St. Paul International Airport (612) 726-5780 John.ostrom@mspmac.org