Agile but Fragile' webinar

Geoff Trickey Psychological Consultancy Ltd.

RISK TYPE"You can’t manage what you can’t measure"

Geoff Trickey Psychological Consultancy Ltd.

Discover Risk Type

•  Get to grips with these elusive ‘people issues’

•  Build a team to suit a purpose

•  Induct teams to maximize communications & decision making

•  Celebrate Risk Type differences and maximize motivation

•  Build high performance team dynamics

Geoff Trickey Psychological Consultancy Ltd.

Management expertise

•  Knowledge

•  Skills

•  Methodologies

•  Qualifications

•  International Standards

Geoff Trickey Psychological Consultancy Ltd.

Problem solved?

Geoff Trickey Psychological Consultancy Ltd.

Risk Diversity Sarah •  Moody, changeable, irritable, mistrustful, •  Worried and anxious, •  Emotional and passionate •  Pessimistic, self-critical, expects the worst •  Expects NOT to be liked; presumes will not to be accepted

“All good things must come to an end” Risk Orientation •  Fearful •  Very risk averse •  Stressed, prone to panic, over-react, •  Hates uncertainty (dangerous until proved otherwise)

Geoff Trickey Psychological Consultancy Ltd.

Risk Diversity Henry •  Detail conscious and systematic •  Obsessively organising •  Always has a back-up plan •  Intolerant of uncertainty and ambiguity •  Traditional and conservative; suspicious of anything new

“A place for everything and everything in its place” Risk Orientation •  Compliant •  Inflexible •  Does nothing without approval •  Requires training and qualifications for everything

Geoff Trickey Psychological Consultancy Ltd.

Risk Diversity Juliette •  Excitement seeking easily bored •  Impulsive, undisciplined •  Highly imaginative, curious and distractible •  Individualistic, challenging and uninhibited •  Welcomes change and the unexpected

“A rolling stone gathers no moss” Risk Orientation •  Risk taking •  Dismissive of ‘petty rules’ •  Sees opportunity before risk •  Carefree and unpredictable

Geoff Trickey Psychological Consultancy Ltd.

Risk Diversity Peter •  Calm in any situation, placid and even tempered •  Self confident and composed •  Unemotional, difficult to unsettle •  Optimistic and imperturbable •  Bounces back from setbacks

“All's for the best in the best of all possible worlds”

Risk Orientation •  Fearless •  Very self-assured •  Predictable •  Resilient

Geoff Trickey Psychological Consultancy Ltd.

What’s in the box?

Geoff Trickey Psychological Consultancy Ltd.

Why it matters

•  Are people the source of ALL organizational risk?

•  RM presents different individuals with different challenges

•  Compliance is a personal issue

•  It can be a struggle: Expectations vs desires, needs and dispositions

•  Blanket regulation, training, procedures, policies have limited impact

•  Individual and team focus is essential to optimize performance

Geoff Trickey Psychological Consultancy Ltd.

RISK TYPE

Geoff Trickey Psychological Consultancy Ltd.

The Two Axes of Risk-Taking

Nervous, Pessimistic, Apprehensive, Vulnerable,

Brittle, Stressed

Prudent, Detailed, Compliant, Planned,

Consistent, Organized

Fearless, Optimistic, Relaxed, Daring, Calm, Flexible

Carefree, Vague, Unpredictable, Approximate,

Challenging, Impulsive

Fear:

Impulsivity:

Geoff Trickey Psychological Consultancy Ltd.

Four ‘pure’ Risk Types…….

Geoff Trickey Psychological Consultancy Ltd.

….plus four complex Risk Types

Geoff Trickey Psychological Consultancy Ltd.

The Risk-Type Compass

•  Continuous spectrum

•  Adjacent Risk Types blend

•  Facing Risk Types opposites

•  Central 10% Typical •  Strongest at the edge

Geoff Trickey Psychological Consultancy Ltd.

Eight Risk Types •  SPONTANEOUS

Uninhibited, excitable, unpredictable and distraught when things go wrong.

•  INTENSE Enthusiastic and committed, but pessimistic and easily defeated by set-backs.

•  WARY Well organised but, anxious and fearful of failure they passionately seek to control.

•  PRUDENT Cautious, self-controlled and most comfortable with continuity and familiarity.

•  DELIBERATE Imperturbable, confident and systematic they are fearless and well prepared.

•  COMPOSED Calm, cool headed and optimistic they seeming oblivious to risk.

•  ADVENTUROUS Calm and unemotional but impulsive, daring and up for any challenge.

•  CAREFREE Unconventional and excitement seeking, their imprudence makes life exciting.

Geoff Trickey Psychological Consultancy Ltd.

Prevalence of Risk Types

Geoff Trickey Psychological Consultancy Ltd.

Dispositions & Behaviour

Geoff Trickey Psychological Consultancy Ltd.

Type, Attitude & Behaviour

RISK TYPE

BEHAVIOUR

RISK ATTITUDE

Geoff Trickey Psychological Consultancy Ltd.

Eight Risk Types

RISK TYPE Aspect of temperament Deeply rooted Persistent Pervasive Measurable Long term prediction

RISK Attitude

Kaleidoscopic Variable Superficial Readily influenced Not measurable Unpredictable

Geoff Trickey Psychological Consultancy Ltd.

Risk Attitudes

Geoff Trickey Psychological Consultancy Ltd.

Risk Tolerance Index (RTi)

Geoff Trickey Psychological Consultancy Ltd.

Putting it all together

Geoff Trickey Psychological Consultancy Ltd.

Matching people & roles Relationships •  Values and preferences – who gets along with who •  Organizational culture •  Attraction > selection > attrition

Performance •  Skills Knowledge & experience •  Dispositions and performance •  Strength of diversity

Geoff Trickey Psychological Consultancy Ltd.

Risk Type Differences

Geoff Trickey Psychological Consultancy Ltd.

Team fault lines

•  Tensions, likes and dislikes along demographic lines

•  Sub-groups, coalitions & factions

•  Step one: Task oriented leadership

•  Step Two: Relationship oriented leadership

•  Respecting diverse contributions

Geoff Trickey Psychological Consultancy Ltd.

Decision making

•  How decisions are made

•  Effects of personality (e.g. Extraversion & Rewards)

•  Risk Type and decision making

•  Teams and ‘risky shift’ – the polarization of risk

•  Building a team fit for purpose

Geoff Trickey Psychological Consultancy Ltd.

Optimising Team Dynamics

•  The football analogy

•  Team Selection

•  Team Induction

•  Aims of team development

Geoff Trickey Psychological Consultancy Ltd.

Scatter plot

Geoff Trickey Psychological Consultancy Ltd.

Risk Type Influence

Geoff Trickey Psychological Consultancy Ltd.

Group Centre of Gravity

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Group RTi

Geoff Trickey Psychological Consultancy Ltd.

Team issues •  “Risky shift” – Risk polarisation phenomenon

•  Team self-awareness…and awareness of others

•  Team dynamics/ relationships/ communications

•  Team risk balance

•  Decision-making

•  Personal accountability

•  Personal responsibility

Geoff Trickey Psychological Consultancy Ltd.

Organisational Level

•  The Risk-Type Compass® in survey mode:

The Risk Culture (monolithic or mosaic?)

The Risk Landscape

Geoff Trickey Psychological Consultancy Ltd.

Risk Culture – mapping the risk landscape

Geoff Trickey Psychological Consultancy Ltd.

Positive Risk Management •  The world needs risk takers:

• Entrepreneurs • Creatives • Sales people • Heroes • Challengers of the status quo

•  Enron vs Kodak – two ways to fail •  Risk Culture & Friendly Fire •  Manage for more risk as well as for less?

Geoff Trickey Psychological Consultancy Ltd.

The End WEBINAR: 7th May

‘How to run your first team developmental workshop’

Tel: +44 (0)1892 559540 For a free trial email

grace@psychological-consultancy.com

Visit also our LinkedIn Group – Risk Type Compass