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Guide to living in Sydney and NSW
PART 01WELCOME TO NSW
About NSW
About Advantage
How to use this guide
Online resources: an overview
PART 02EXPLORE SYDNEY AND NSW
Guide to Sydney’s regions
Guide to regional NSW
PART 03DOING BUSINESS IN NSW
Establishing your business and business support
Making business connections
Tax and superannuation
PART 04LIVING IN NSW
Health
Education
Housing and accommodation
Transport and getting around
Food, entertainment and recreation
PART 05 MULTILINGUAL RESOURCES: AN INDEX
Contents
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
Welcome to NSW
PART 1
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
Sydney and NSW. Your future starts here.
Welcome and congratulations on your choice to live, invest and do business in New South Wales (NSW), Australia’s premier state.
NSW is Australia’s oldest, largest and most multicultural state and a major global and Asia Pacific business and cultural hub. In NSW, you can enjoy an exciting career in a stable, thriving and dynamic business environment coupled with the kind of lifestyle that most people can only dream about.
As a member of Advantage, NSW’s customer service program for state-nominated business and investor migrants, you now have access to the information you need to help you settle and thrive in Sydney and NSW.
Use this guide to learn more about Sydney and NSW and find the resources you need to live, invest and do business in the state.
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PART 1 | WELCOME TO NSW
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
1.1 About NSW
Sydney is a global city and has been recognised as the most innovative city in Australia1. Sydney’s strength as the gateway to the Asia Pacific region is supported by the presence of more than 600 blue-chip multinational companies and Sydney Airport, Australia’s busiest airport2, which services more than 40 million passengers a year.3
Regional NSW is the largest, most diverse regional economy with the strongest business confidence in Australia.4 It’s home to about 2.9 million people or 41% of the NSW population. Spread over a large and diverse terrain of almost 800,000 square kilometres, regional NSW encompasses sunny beaches, lush rainforests, snowy alpine regions and parts of the arid outback.
In Sydney and regional NSW, you can supercharge your potential in a globally-competitive and secure business environment while enjoying access to world-class education, health and recreational facilities.
600OVER
41%40mOVER
blue-chip multinational companies
of the NSW population lives in regional NSW
passengers use Sydney Airport,
Australia’s busiest airport
NSW: AUSTRALIA’S LARGEST ECONOMY
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
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PART 1 | WELCOME TO NSW
1.2 About Advantage
As a NSW nominee for a Business or Investor visa, you are now a member of Advantage, Business Migration Support. Through Advantage you will receive access to important information to facilitate your successful move and settlement in NSW.
Members of Advantage benefit from our customised pre-departure and arrival checklists, as well as the information in this guide to assist you to plan, move to and settle in NSW. Throughout your Advantage membership, we will also send you newsletter updates with up-to-date information to help you settle and prosper in NSW.
As an Advantage member, you have your own dedicated NSW migration relationship officer (MRO), who is available to assist with your migration-related questions through your journey to permanent residence. Your MRO will also meet with you personally and welcome you upon your arrival in NSW.
Your NSW MRO’s contact details have been sent to you by email. If you need to confirm your MRO’s contact details please contact us:
Email: business.migration@industry.nsw.gov.au
Phone: +61 (2) 9934 0704 (9.00 am–5.00 pm AEDT Monday to Friday)
Pre-arrival checklistSydney and New South Wales. Your future starts here.
Pre-arrival checklist, designed to assist you with general information as you plan your move
Arrival checklist, which features practical steps to ensure your settlement in Sydney and NSW is easy and informed
Arrival checklistSydney and New South Wales. Your future starts here.
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
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PART 1 | WELCOME TO NSW
1.3 How to use this guide
From the ‘how to’ of doing business, to what you need to know about health care services, education or recreational activities, this guide provides vital information to help you transition and settle into your new life in NSW.
In this guide, we showcase the essentials to living, doing business and investing in Sydney and NSW:
Guide to Sydney’s regions Guide to regional NSW
Establishing your business and business support
Making business connections
Tax and superannuation
Health
Education
Housing and accommodation
Transport and getting around
Food, entertainment and recreation
Doing business in NSW including:
Living in NSW including:
PART 02 / 2.1
PART 03
Section five of the guide also contains a helpful index of online multilingual resources. PART 05
PART 04
PART 02 / 2.2
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
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PART 1 | WELCOME TO NSW
1.4 Online resources: an overview
The NSW and Australian Governments provide extensive online information and services to support residents of NSW and Australia.
In addition to the information sources referenced in this guide, there are two websites that list the full range of online information services available from the NSW and Australian Governments.
NSW Government - www.nsw.gov.au/services A comprehensive list of NSW Government information and services including, Service NSW, a ‘one-stop-shop’ for many NSW Government services
Australian Government - www.australia.gov.au A comprehensive list of Australian Government information and services including the Australian Government’s Beginning a Life in Australia
We recommend you bookmark these pages as your ‘go to’ government guides for doing business and living in NSW and Australia.
Don’t forget to refer to our Advantage pre-arrival and arrival checklists for practical tips on all the important aspects of living and doing business in Sydney and NSW.
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
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PART 1 | WELCOME TO NSW
Explore Sydney and NSW
PART 2
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
SYDNEY
Outer West
South West
Parramatta
InnerWest
NorthernBeaches
LowerNorth Shore
UpperNorth Shore
NorthWest
SouthernSydney
SutherlandShire
EasternSuburbs
Central Sydney
REGIONAL NSW
Central Coast Central West and Orana Far West Hunter Illawarra Murray-Murrumbidgee New England and North West North Coast South East and Tablelands Metropolitan Sydney ACT
Metropolitan Sydney and ACT not included within regional NSW
PART 2 / EXPLORE SYDNEY AND NSW
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
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KEY FACTS: NSW
Current population
7.7m
Population in 2056 (projected)
International calling code:
11.2m
Median age
38
Average household income in Sydney
$2,537
9–17 °C48–62 °F
Average winter temperatures
19–26 °C 65–79 °F
Average summer temperatures
+61 2
800,000 km2Total area of over
Per week before tax
11
DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
PART 2 / EXPLORE SYDNEY AND NSW
2.1 Guide to Sydney’s regions
In this guide to Sydney’s regions, we give you an overview of the city’s unique districts, what you can do there, key industry features and public transport options.
REGION
Eastern Suburbs
IN SHORT
Glamorous beachside suburbs in close proximity to the central business district (CBD) and airport. Vibrant centres buzz on the weekends with visitors and locals alike.
WHAT TO DO
Walk from coastal Maroubra to Bondi Beach. Go for a surf or swim at Coogee, or have brunch at one of Bronte’s beachside cafés. Chill out at Centennial Park and catch a live show or watch a football game at nearby Moore Park. Village-like Paddington and Rose Bay offer boutique shopping, while Bondi Junction offers well-known department stores.
ECONOMY
Industries in the Eastern Suburbs include finance, health care, education, retail and administration. The University of NSW (UNSW)’s main campus in Randwick offers world-class research and innovation opportunities.
PUBLIC TRANSPORT
Bondi > Sydney CBD – 40 minutes Bondi > Parramatta – 70 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Hills District
IN SHORT
Growing, family-friendly suburban region. Residential with rural pockets.
WHAT TO DO
Explore the Hawkesbury River, or take in the tranquillity of native bushland in Dural. Country-style villages of Glenorie and Kenthurst provide the perfect escape from the hustle and bustle of city life, with markets, cafés and fresh local produce.
ECONOMY
Manufacturing is a key sector in the Sydney Hills District. Strong real estate, construction and professional services sectors also take advantage of the region’s growing population and housing boom.
PUBLIC TRANSPORT
Castle Hill > Sydney CBD – 65 minutes Castle Hill > Parramatta – 60 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Inner West
IN SHORT
Trendy, bohemian and artistic population, usually living in apartments or terrace houses. Great coffee and many and varied options to eat out and enjoy international cuisines.
WHAT TO DO
Urban villages of Newtown and Marrickville have plenty of atmosphere. Go for a coastal run at Blackwattle Bay, or ride down Bourke St cycle path and enjoy a coffee in dynamic Redfern. Leichhardt and Haberfield are the city’s renowned Italian hotspots.
ECONOMY
Creative and digital sectors, education and research, manufacturing and professional services are all strong industries in the region. The University of Sydney, University of Technology Sydney, Australian Catholic University (Strathfield), Carriageworks and the Australian Technology Park are all located in the area, enhancing employment and investment opportunities.
PUBLIC TRANSPORT
Ashfield > Sydney CBD – 25 minutes Ashfield > Parramatta – 35 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
North Shore & Northern Suburbs
IN SHORT
Mixture of major and village-like centres provides an ideal location for families, with good access to Sydney Harbour and the CBD.
WHAT TO DO
Enjoy harbour walks and parkland in Waverton and Gladesville. Urban villages of Kirribilli, Wahroonga and Hunters Hill provide a relaxed and leafy atmosphere. Take in the cultural quarters of Eastwood and Chatswood, home to a substantial Chinese community. Sydney’s Taronga Zoo is located in Mosman and nearby Balmoral Beach offers the perfect summer outing.
ECONOMY
Northern Sydney has a strong and diverse economy, with natural hubs in North Sydney CBD, Macquarie Park and Chatswood. International education, advanced manufacturing, professional services and tourism are all key economic drivers of the area. Macquarie University offers cutting-edge research facilities and the Ryde Technology Corridor has a number of advanced manufacturing firms.
PUBLIC TRANSPORT
Chatswood > Sydney CBD – 30 minutes Chatswood > Parramatta – 60 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Northern Beaches
IN SHORT
Plenty of sun, surf and community-style villages. Family-friendly recreational facilities, great surf beaches and idyllic scenery along Sydney’s pacific coastline.
WHAT TO DO
Explore, soak up and surf the endless ocean beaches. Kayak or jog around Narrabeen Lakes or have a great night out in Manly, with its seafood restaurants, hip bars and welcoming pubs.
ECONOMY
Key industries for the Northern Beaches include property and business services, hospitality, international education, recreation and tourism. There are also a number of vocational education and English language colleges. The region also has well-developed tourism and sporting infrastructure, including the Ku-ring-gai Chase National Park and tourism-friendly coastline.
PUBLIC TRANSPORT
Dee Why > Sydney CBD – 36 minutes Dee Why > Parramatta – 68 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
St George and The Shire
IN SHORT
Compact and multicultural suburbs in and around St George. Picturesque beaches, bays, rivers and bush reserves in Sutherland Shire.
WHAT TO DO
Botany Bay is a playground for windsurfers, while Sans Souci offers lengthy coastal cycle-paths. Hurstville is a hub for Sydney’s Chinese community. Rockdale and Brighton-Le-Sands are buzzing and diverse. Further south, Cronulla provides great amenities, shops, cafés and local nightlife. The Royal National Park is on the region’s doorstep, providing a perfect escape.
ECONOMY
Diverse range of industries including tourism, logistics and transport, manufacturing, retail and professional services. The area has strong manufacturing sectors, including marine, oil and chemical manufacturing. Tourism and recreational infrastructure continues to develop, taking advantage of Botany Bay, the Royal National Park and the region’s beautiful beaches.
PUBLIC TRANSPORT
Hurstville > Sydney CBD – 35 minutes Hurstville > Parramatta – 50 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Western Sydney
IN SHORT
Growing, culturally diverse, affordable, family-friendly and home to Australia’s third-largest economy. Western Sydney currently houses the largest infrastructure rollout in Australia’s history and is a major centre for jobs and services.
WHAT TO DO
Recreational, sporting and entertainment options abound at Sydney Olympic Park. Picnic at the Western Sydney Parklands, Mt Annan Botanic Garden or by the banks of the Nepean River. Historic towns of Camden, Richmond and Windsor provide an enjoyable escape from city life. Food from all corners of the world can be savoured at the cultural quarters of Lakemba, Auburn, Harris Park and famous Cabramatta, with its large Vietnamese community.
ECONOMY
Western Sydney is the engine room of the NSW economy. With major private sector and NSW Government investment, the region’s diverse and growing economy will continue to provide outstanding business opportunities. The nation’s largest public transport and urban road project and Australia’s newest large-scale airport, both to be located in the area, will be just two future drivers for Western Sydney’s economy.
PUBLIC TRANSPORT
Liverpool > Sydney CBD – 65 minutes Liverpool > Parramatta – 30 minutes Blacktown > Sydney CBD – 50 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
2.2 Guide to regional NSW
The regions of NSW offer diverse economies, lifestyles, and landscapes. Each region has its own unique feel, and economic and lifestyle selling points. Read more below to get an idea of which one would suit you best.
REGION
Central Coast
IN SHORT
Coastal lifestyle, strategic location close to Sydney, mobile workforce. More than half of the land in the region is composed of nature reserves and bushland. Home to headquarters of renowned food and beverage brands.
WHAT TO DO
Just an hour north of Sydney, the Central Coast offers beaches, lakes and lush hinterland. Enjoy the clear waters of Ettalong Beach or visit Bouddi National Park. Shop at the markets at Avoca Beach, or take to the waves and learn to surf at Terrigal Beach. At The Entrance, feeding the pelicans is a family favourite, as is a trip to Norah Head Lighthouse. Children of all ages love the Australian Reptile Park in Gosford.
ECONOMY
Key industries of the region include manufacturing, retail and accommodation, and food services. The food processing industry is already a significant employer for the area and has further growth potential as demand from Asian markets increases. The Central Coast has a strong tourism sector that is expected to grow, while the number of residents aged over 65 is forecasted to increase, presenting huge opportunities for health and aged care businesses. NSW Government is investing over half a billion dollars in the redevelopment of Gosford and Wyong hospitals.
MAIN TOWNS—DISTANCE TO SYDNEYGosford—1 hour 10 minutes Wyong—1 hour 20 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Central West & Orana
IN SHORT
Second largest region, rich natural resources, major mining and agricultural sectors. Diverse landscapes from scenic mountain ranges studded with beautiful rivers to vast western plains.
WHAT TO DO
Mudgee and Orange are popular for wine and food enthusiasts. Visit more cellar doors in Cowra or check out farmers’ markets and restaurants in Orange. Forbes and Hill End offer gold rush history. Racing fans should head to Bathurst, home to the Mount Panorama Motor Racing Circuit. Taronga Western Plains Zoo in Dubbo has a wide range of native animals and animals from around the world and can be traversed by car, bike or foot.
ECONOMY
Agriculture is the main employer in rural areas but pockets have strong mining sectors, including Lithgow, Cobar and Blayney. The region also has a strong services and tourism sectors with major drawcards of Taronga Western Plains Zoo, Warrumbungle National Park and Mudgee’s extensive wineries. Charles Sturt University operates a number of campuses in the region including Bathurst and Dubbo, offering high-quality, job-ready education and employment opportunities. Australia’s trade agreements with China, Japan and Korea will continue to provide strong export opportunities for produce from the Central West and Orana.
MAIN TOWNS—DISTANCE TO SYDNEYOrange—3 hours 30 minutes Parkes—4 hours 40 minutes
Dubbo—5 hours Bathurst—3 hours
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Far West
IN SHORT
Vast region covers over 40% of regional NSW. Secluded villages and diverse landscapes characterise this region, which borders three states.
WHAT TO DO
Mibooburra is the most remote town in the state and gateway to Sturt National Park. Well-known Broken Hill boasts rich cultural heritage and mining history. Silverton is famous for being the setting of the feature film Mad Max. From Menindee, explore Kinchega National Park, where the Darling River forms a picturesque chain of natural lakes.
ECONOMY
Agriculture and mining are key economic drivers in the region and will continue to thrive as they expand and diversify. The region is rich in mineral resources such as zinc, lead, silver and mineral sands. The agriculture sector is strong including wool production and goat and sheep meat production. The Far West also has potential to become a significant wind and solar energy producer and the NSW Government has already contributed nearly $70 million towards related projects in the region.
MAIN TOWNS—DISTANCE TO SYDNEYMenindee—13 hours 40 minutes Broken Hill—12 hours 40 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Hunter
IN SHORTDiverse industries, including the world renowned wine country. Choice of a beach lifestyle or a tranquil rural setting. The region is a key and important driver of the state’s thriving economy.
WHAT TO DORenowned for its wineries, stunning national parks and international sport, music and cultural events, the Hunter region offers a wide variety of quality recreational choices. Spend a weekend in Cessnock, Maitland and Pokolbin indulging in great food and wine. Don’t miss taking the time to discover nearby Barrington Tops National Park replete with breathtaking bush scenery, camping spots and great walking tracks. Wine, dine and swim with the dolphins in Port Stephens and Nelson Bay, or visit the beautiful beaches of Newcastle, a vibrant and dynamic cultural city. Enjoy family fun on Lake Macquarie and in Watagans National Park.
ECONOMYRecognised as a leader in minerals and energy, transport and logistics, defence, manufacturing, wine and equine sectors, the Hunter region is a key driver of the NSW economy and the largest regional contributor to Gross State Product. Mining and allied industries are expected to remain key drivers for the Hunter economy, while the region’s growing tourism sector will benefit from agreements with key Asian export markets for the region’s wine and agricultural produce. The University of Newcastle is located in the region, providing a natural base for the strong and highly-reputed education industry. Through the RAAF base at Williamtown, defence has a key industry presence. Nearly half a billion dollars is being invested by the NSW Government in the Newcastle Light Rail and Wickham Interchange, generating opportunities for the region’s transport and construction industries.
MAIN TOWNS—DISTANCE TO SYDNEYNelson Bay—2 hours 30 minutes Newcastle—2 hours
Maitland—2 hours Singleton—2 hours 15 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Illawarra
IN SHORT
Lush coastal environment with forests, marine parks and pristine beaches. Skilled, mobile workforce with strong health and defence sectors.
WHAT TO DO
Surfing, skydiving and abseiling are all on offer in the regional hub of Wollongong. Shellharbour has excellent scuba diving and snorkelling, while Kiama offers beachy chic and the famous blow-hole. Nearby Nowra features the picturesque Shoalhaven River. As one of Australia’s most beautiful valleys, Kangaroo Valley is spectacularly placed between the Cambewarra and Barrengarry mountains and offers spectacular scenery and an historic village centre. Discover the relaxed coastal town of Ulladulla and surrounding national parks.
ECONOMY
Key sectors for the Illawarra include health and social services, manufacturing and retail trade, and the established industries of mining and industrial production continue to do well. $550 million is being invested by NSW Government in the Albion Park Rail Bypass as part of an investment package worth $1.8 billion, completing the missing link for high quality travel between Sydney and Bomaderry. University of Wollongong, ranked in the top 2% of universities globally, is located in the Illawarra, offering research and development opportunities and high-quality education for local and international students. Transport infrastructure is very strong in the Illawarra and the region’s Port Kembla contributes hundreds of millions to the regional economy each year.
MAIN TOWNS—DISTANCE TO SYDNEYWollongong—90 minutes Nowra—2 hours 20 minutes
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
Murray Riverina
IN SHORT
Australia’s largest regional wine producer, food bowl of NSW and thriving tourism sector. Excellent schools, rural lifestyle, and an opportunity-filled economy.
WHAT TO DO
NSW’s largest inland city, Wagga Wagga, has a vibrant and cosmopolitan feel. Dynamic Albury offers a great food and live music scene. The Riverina region has a quaint charm with plenty of historical towns. Griffith’s cellar doors are open year-round and in nearby Leeton you can undertake birdwatching, enjoy the produce of the local farmers’ market or learn about Australian sheep shearing. Mungo National Park has the stunning UNESCO World Heritage-listed Willandra Lakes Region.
ECONOMY
As Australia’s food bowl, agriculture is the major economic driver of the region and is leveraged in the region through downstream supply chains in food processing and distribution. Trade deals with Asian export markets, including lower tariffs on beef, and Asia’s ‘dining boom’ provides plenty of business expansion and export opportunities for the region’s agricultural exports. Murray Riverina also has a strong manufacturing industry and thriving tourism sector. New sectors of education and training, health care and social services will continue to grow the region’s economy.
MAIN TOWNS—DISTANCE TO SYDNEYWagga Wagga—4 hours 45 minutes Albury—5 hours 30 minutes
Griffith—6 hours
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
New England & North West
IN SHORT
Agricultural hub. Offers the beauty and simplicity of country life. Home to strong mineral and energy sectors as well as the famous Tamworth Country Music Festival.
WHAT TO DO
Armidale has spectacular mountains, parks and bushwalking, with a burgeoning café scene and university. As well as hosting the renowned Tamworth Country Music Festival, Tamworth is renowned for its warmth and hospitality. Gunnedah is the self-proclaimed koala capital of the world and people of all ages can relax and rejuvenate in Moree, the artesian spa hub of Australia. Explore the rich local Celtic history in Glen Innes and Inverell, and discover heritage buildings in Tenterfield.
ECONOMY
New England and the North West is one of the state’s most significant agricultural producers, with a terrain well-suited to livestock grazing and crop cultivation. Ongoing private investment has helped to develop and grow the region’s agriculture and mining sectors. Service sectors are a growing area for the region and play a significant role in major towns of Armidale and Tamworth. The University of New England is the centrepiece of the region’s education industry, and is expected to continue to be a significant economic driver, attracting international and local students alike.
MAIN TOWNS—DISTANCE TO SYDNEYTamworth—4 hours 45 minutes Armidale—6 hours
Moree—7 hours
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
North Coast
IN SHORT
Major centres Ballina, Lismore, Grafton and Coffs Harbour complement a billion-dollar tourism industry. Home to pristine beaches, national parks and a thriving arts and cultural scene.
WHAT TO DO
Port Macquarie offers crystal clear waters and great bushwalking. Visit Coffs Harbour for the iconic Big Banana statue. Vibrant Byron Bay attracts with stunning beaches, cool bars, trendy restaurants and markets. Brunswick Heads offers peace and contemplation while surfers will love Lennox Head. Tweed Heads offers fine dining and entertainment, while Bangalow has beautifully restored historic buildings, lively cafes and restaurants.
ECONOMY
The North Coast has a diverse economy, with easy access to nearby markets in south east Queensland, the Hunter and Sydney regions. The education sector is growing with the highly regarded Southern Cross University in Lismore and Coffs Harbour. Investments in transport infrastructure present further opportunities and consolidate the advantage of the region’s six regional airports and one freight port. The $300 million Lismore Hospital redevelopment and Byron Central Hospital’s $88 million redevelopment are part of an $869 million investment in the region’s health system and will complement the North Coast’s health sector, one of the region’s fastest growing industries.
MAIN TOWNS—DISTANCE TO SYDNEYLismore—8 hours 30 minutes Grafton—7 hours
Coffs Harbour—6 hours
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PART 2 / EXPLORE SYDNEY AND NSW
REGION
South East & Tablelands
IN SHORT
Strong tourism sector. Australia’s highest mountain, stellar national parks and the country’s largest ski fields. Stable, diverse economy.
WHAT TO DO
The historic town of Young offers lush orchards and Yass has gourmet food shops. Visit Queanbeyan, known for its alpine wilderness, and the snowfields of the Snowy Mountains. Jindabyne is a pretty lakeside town. Eden, Merimbula and Bega offer sparkling beaches and whale watching. In Batemans Bay and Narooma you can kayak or snorkel off the coast.
ECONOMY
With a stable and diverse economy and a significant manufacturing sector, the region also enjoys a reputation for quality viticultural and agricultural produce. Close proximity to Australia’s capital Canberra generates additional business, employment and educational opportunities. Healthcare and social assistance is a strong economic driver for the region. Capitalising on its growing healthcare sector, the NSW Government is investing $643 million in the area, including $50 million to redevelop Bowral Hospital and $120 million for Goulburn Hospital.
MAIN TOWNS—DISTANCE TO SYDNEYBega—5 hours 30 minutes Goulburn—2 hours
Yass—3 hours Queanbeyan—3 hours
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PART 2 / EXPLORE SYDNEY AND NSW
Doing business in NSW
PART 3
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
New South Wales (NSW) is Australia’s largest economy and boasts a rich diversity of industries, a strong research and innovation culture, and one of the world’s most stable political, regulatory and financial environments.
Sydney and regional NSW are excellent places to invest and start your business and there is plenty of support available to help you achieve your aims.
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
PART 3 / DOING BUSINESS IN NSW
3.1 Establishing your business and business support
When you’re starting your business in NSW, you need the right information to help you make the right decisions. Whether you need to understand more about the business and regulatory environment in NSW and Australia or you need help to decide how to structure your business, manage your marketing and human resources or grow and expand, there are many helpful resources available to help guide you to the right choice.
The NSW Department of Industry’s Business Connect offers a range of programs, information and services to help businesses take advantage of the state’s key sectors and boost NSW’s competitive advantage in the Asia Pacific market. Just one example of the services offered by Business Connect includes access to specialist, accredited and experienced business advisors.
Other support is also available through a number of government and non-government organisations.
This table lists key information resources.
KEY RESOURCES
Information source Description
NSW Department of Industry Business Connect www.industry.nsw.gov.au/business-and-industry-in-nsw/businessconnect
A quality, personalised, multilingual business advisory service, funded by the NSW Government, which can support you to start or grow your business in NSW
NSW Government’s NSW Small Business Commissioner www.smallbusiness.nsw.gov.au
Support for small businesses in NSW
Australian Government www.business.gov.au
A whole-of-government online service providing essential information on planning, starting, registering and growing your business in Australia
Australian Government Australian Business Licence and Information Service ablis.business.gov.au
Helps you find the government licences, permits, approvals, registrations, codes of practice, standards and guidelines you need to know about to meet your compliance responsibilities
Australian Securities and Investment Commission’s Moneysmart www.moneysmart.gov.au
Free and impartial financial guidance and tools, including an investor toolkit
Australian Government’s Austrade www.austrade.gov.au
A national body that offers market information, an extensive global network of contacts and quality advice, including on investment opportunities
Australian Government’s Foreign Investment Review Board www.firb.gov.au
Information on Australia’s foreign investment rules
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PART 3 / DOING BUSINESS IN NSW
3.2 Making business connections
Joining a business network or a professional association can also help your successful transition into Sydney and NSW as well as expand your business potential through access to the right contacts and connections.
For example, the NSW Business Chamber is an independent not-for-profit organisation dedicated to helping businesses of all sizes to maximise their potential. Other key organisations include bilateral business councils that cater to communities from every continent in the world.
You can find more business chambers and councils on the Export section of the Department of Industry website www.industry.nsw.gov.au
3.3 Tax and superannuation
Taxation is different for each person and each business. In Australia, most taxation is organised through the Australian Tax Office (ATO), which manages and shapes Australia’s tax and superannuation systems.
Superannuation is a compulsory long-term investment for your retirement. It is often called a pension in other countries. Your superannuation is built from contributions made into your super fund over the course of your working life. All Australian employers must pay part of their employees’ wages into a Super Fund. This is referred to as the Super Guarantee.
When you migrate to NSW, it is important that you know about your tax obligations, both in Australia and your home country, as well as your superannuation entitlement and commitment as a potential employer. Early research and planning is important.
KEY RESOURCES
KEY RESOURCES
Information source Description
NSW Department of Industry bilateral business organisation contactswww.industry.nsw.gov.au/export-from-nsw/growing-your-export-business/bilateral-business-organisation-contacts
Lists the range of bilateral business organisations operating in NSW and Australia
NSW Business Chamber www.nswbusinesschamber.com.au
Not-for-profit state-level business advisory service
Sydney Business Chamberwww.businesschamber.com.au/Sydney-Business-Chamber/Home
Sydney division of the state business advisory service
Information source Description
Australian Government’s Australian Tax Office www.ato.gov.au
Comprehensive information on Australia’s taxation system
Superannuation section of the Australian Taxation Office (ATO) www.ato.gov.au
Outlines all the legal requirements regarding superannuation
Australian Securities and Investments Commission www.asic.gov.au
Provides various information about superannuation, including tools and advice
In addition to your independent research on key government websites, you can also consult a financial advisor, lawyer or accountant for legal, tax and superannuation advice.
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Living in NSWPART 4
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4.1 Health
Sydney and NSW offer a world-class healthcare system and are home to well-credentialed medical practitioners across all specialisations.
Healthcare in Australia is provided by both government and private organisations. Medicare is the publicly funded healthcare system for permanent residents and citizens of Australia. It sits alongside a strong private health system.
Medical and specialist treatment in Australia is of a very high standard. Hospitals provide a range of services, including emergency department services, elective care, maternity services and surgery. Dental, optometry and other health services are usually provided in private clinics.
Information source Description
Department of Human Services www.humanservices.gov.au/customer/dhs/medicare
Provides information on healthcare in Australia
NSW Health www.health.nsw.gov.au/Pages/default.aspx
Provides information on healthcare in NSW
My Hospitals www.myhospitals.gov.au
Allows you to browse hospitals in your local area
Australian Government www.privatehealth.gov.au
An Australian Government website that provides information on private health insurance in Australia, registered health funds in Australia and health insurance policies
KEY RESOURCES
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KEY RESOURCES4.2 Education
Australia has a three-tier education system comprising primary, secondary and tertiary levels. NSW’s excellent government and non-government primary and high schools offer high-quality secondary schooling, while private colleges, TAFE institutes and universities provide tertiary education.
Education in Sydney and regional NSW is world-class, with several universities in the top 1% globally. Affordable and high-quality childcare is also available across the state.
Information source Description
NSW Department of Education www.schools.nsw.edu.au/gotoschool/primary/primaryindex.php
Information on NSW education system including primary and secondary schools
Australian Government’s Study in Australia and school in Australia www.studyinaustralia.gov.au/global/australian-education/education-system
www.australia.gov.au/information-and-services/education-and-training/school-education
Information on Australia’s education system
NSW Government’s Study Sydney www.study.sydney
Information on NSW’s world class education facilities for international students
Study NSW www.decinternational.nsw.edu.au/study/schools/international-students
Information on international students on learning, living and working in NSW
Australian Curriculum, Assessment and Reporting Authority (ACARA) My School www.myschool.edu.au
Profiles on over 10,000 schools across Australia
Australian Government’s MyChild www.mychild.gov.au
Information on different types of childcare; searchable database to find childcare centres in your local area
Tafe NSW www.tafensw.edu.au
Information on NSW’s vocational education system and courses
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Information source Description
NSW Department of Industry:
• accommodation options in NSWwww.industry.nsw.gov.au/live-and-work-in-nsw/lifestyle/accommodation/buying-a-home
A broad range of information including on finding a home, renting a home and buying a home
Housing NSW www.housing.nsw.gov.au/home
Factsheets and brochures to guide you through buying a home in Sydney or regional NSW
Commercial real estate websites:
• Domain www.domain.com.au
• RealEstate.com.au www.realestate.com.au
Commercial real estate listings for property for sale and rent
Foreign Investment Review Board Residential Real Estate www. firb.gov.au/real-estate
Information on the rules for people from overseas looking to purchase residential real estate in Australia
Real Estate Institute of NSW www.reinsw.com.au
Private organisation that provides a search tool for finding a real estate agent
ASIC MoneySmart www.moneysmart.gov.au
Guide to buying a home
KEY RESOURCES4.3 Housing and accommodation
Sydney and regional NSW offer a range of accommodation for you and your family, including apartments, family homes and rural properties. You can choose from Sydney’s leafy family neighbourhoods, inner-city precincts and beachside suburbs to NSW’s beautiful regional towns or rural villages.
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Information source Description
NSW Government’s Transport for NSW www.transportnsw.info
Public transport services in NSW
NSW Government’s Opal Card www.opal.com.au
Information on using the Opal Card, Sydney’s integrated ticketing system
NSW Government’s NSW Roads & Maritime Services www.rms.nsw.gov.au/roads/licence/documents-forms.html
Handbooks on NSW road rules and resources for drivers
NSW Government’s Service NSW www.service.nsw.gov.au/transaction/getting-nsw-driver-licence
Information and instructions on how to get your NSW driver’s licence
KEY RESOURCES4.4 Transport and getting around
The comprehensive public transport service in Sydney includes trains, buses, ferries and light rail. A range of public and privately-operated transport services are available for residents and visitors to regional NSW.
All permanent residents in NSW wishing to drive in Australia are required to apply for and obtain a NSW driver’s licence. Non-permanent residents can apply for a Temporary Overseas Visitor licence.
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Food, entertainment and recreation
PART 5
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DEPARTMENT OF INDUSTRY | GUIDE TO LIVING IN SYDNEY AND NSW
NSW competes with the world’s best for entertainment, cultural, recreational and sporting facilities and offers choices for every style and preference.
Sydney’s cosmopolitan and multinational culture means you can find cuisines from around the world right across the city, offering the finest international flavours. Sydney is home to some of the world’s top restaurants, including those that rank in the world’s Top 50.
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Information source Description
NSW Government’s Visit NSW www.visitnsw.com
Information on destinations, things to do, restaurants, accommodation and other recreational attractions across NSW
NSW Government’s Sydney.com www.sydney.com
Information on destinations, things to do, restaurants, accommodation and other recreational attractions in Sydney
NSW Government’s Office of Sport www.sportandrecreation.nsw.gov.au
Information on what’s on and how you can get active in Sydney and regional NSW
NSW Government’s Multicultural NSW www.multicultural.nsw.gov.au/communities/new_arrivals_to_nsw/community
Lists multicultural community services in NSW
KEY RESOURCESGourmet food and wine scenes can be found throughout NSW, often found in beautiful settings, with wineries, farmers’ markets, bistros and cafés.
Sydney and NSW has a unique and sophisticated arts and cultural scene. Sydney hosts performances by international and local talent and world-class companies. Regional NSW has a string of arts, culture and heritage attractions as diverse and fascinating as its landscape and exciting local festivals and events are on offer all year round for you and your family to enjoy.
If you’re seeking excitement, Sydney and regional NSW offer brilliant sporting and recreational adventures. Everything is on offer in NSW, with excellent waves for surfing and sailing, rugged snow-capped mountains for skiing or snowboarding, idyllic beaches for swimming, fields of green for soccer, rugby, Australian Football League (AFL), cricket, and much more.
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SERVICE TYPE 中文 Tiếng Việt 한국어 Español
NSW Department of Industry—Business Connect http://www.industry.nsw.gov.au/business-and-industry-
in-nsw/businessconnect
Please contact Business Connect http://www.industry.nsw.gov.au/business-and-
industry-in-nsw/businessconnect
Please contact Business Connect http://www.industry.nsw.gov.au/business-and-
industry-in-nsw/businessconnect
Please contact Business Connect http://www.industry.nsw.gov.au/business-and-
industry-in-nsw/businessconnect
Please contact Business Connect http://www.industry.nsw.gov.au/business-and-
industry-in-nsw/businessconnect
NSW Department of Industry—Migration
Factsheets and brochures www.industry.nsw.gov.au/live-and-work-in-nsw/visas-
and-immigration/migration-resources
NSW Department of Industry—Migration
(中文)http://www.industry.nsw.gov.au/live-and-work-in-
nsw/visas-and-immigration/migration-resources/
factsheets
NSW Department of Industry—Migration
(Tiếng Việt) http://www.industry.nsw.gov.au/live-and-work-in-
nsw/visas-and-immigration/migration-resources/
factsheets
Not currently available Not currently available
NSW Small Business
Guides and factsheets to support business in NSW www.smallbusiness.nsw.gov.au/home
新南威尔士州小型企业事务专员的职责 http://www.smallbusiness.nsw.gov.au/resources/
languages/standard-chinese
Uy Viên Ngành Tiểu Thương NSW http://www.smallbusiness.nsw.gov.au/resources/
languages/vietnamese
뉴 사우스 웨일즈 소규모 사업자
커미셔너의
http://www.smallbusiness.nsw.gov.au/resources/
languages/korean
NSW Fair Trading
Factsheets, articles and checklists for consumers and businesses www.fairtrading.nsw.gov.au
新南威尔士州
Fair Trading http://www.fairtrading.nsw.gov.au/ftw/Language_
Chinese.page?
NSW Fair Trading
(Tiếng Việt) http://www.fairtrading.nsw.gov.au/ftw/Language_
Vietnamese.page?
뉴 사우스 웨일즈
Fair Trading http://www.fairtrading.nsw.gov.au/ftw/Language_
Korean.page?
NSW Fair Trading
(Español) http://www.fairtrading.nsw.gov.au/ftw/Language_
Spanish.page?
StudyNSW
Information on education providers, types of study and how to apply www.study.sydney
StudyNSW
(中文) www.study.sydney/chinese/home
StudyNSW
(Tiếng Việt) www.study.sydney/vietnamese/home
StudyNSW
(한국어)
www.study.sydney/korean/home
StudyNSW
(Español) www.study.sydney/spanish/home
Multilingual resources: an index
There are over 200 languages spoken across Sydney and NSW. The table below is a quick, easy-to-use guide to some of the multilingual resources available on NSW and Australian Government websites. Here you will find information on a variety of subjects including business, education, health, housing and transport translated into various languages.
Multicultural NSW Language Services provides comprehensive interpreting and translation services in 104 languages and dialects. Refer to Multicultural NSW’s Interpreting and Translation service for more information and contact details.
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SERVICE TYPE 中文 Tiếng Việt 한국어 Español
NSW Department of Education
Information, application forms and factsheets on schooling education in NSW www.dec.nsw.gov.au
NSW Department of Education
(中文) https://education.nsw.gov.au/going-to-a-public-
school/translated-documents
NSW Department of Education
(Tiếng Việt) https://education.nsw.gov.au/going-to-a-public-
school/translated-documents
NSW Department of Education
(한국어)
https://education.nsw.gov.au/going-to-a-public-
school/translated-documents
NSW Department of Education
(Español) https://education.nsw.gov.au/going-to-a-public-
school/translated-documents
NSW Health
Factsheets and articles on health www.health.nsw.gov.au/Pages/default.aspx
NSW Health
(中文)http://www.mhcs.health.nsw.gov.au/
publicationsandresources/resources/
publicationsandresources
NSW Health
(Tiếng Việt) http://www.mhcs.health.nsw.gov.au/
publicationsandresources/resources/
publicationsandresources
NSW Health http://www.mhcs.health.nsw.gov.au/
publicationsandresources/resources/
publicationsandresources
NSW Health
(Español) http://www.mhcs.health.nsw.gov.au/
publicationsandresources/resources/
publicationsandresources
Transport for NSW
Public transport services in NSW www.transportnsw.info
Not currently available Not currently available Not currently available Not currently available
Opal
Information on using the Opal Card, NSW’s integrated ticketing system www.opal.com.au
什么是Opalwww.opal.com.au/en/customer-care/multicultural-
support/simplified-chinese
Opal là gìwww.opal.com.au/en/customer-care/multicultural-
support/vietnamese
Opalwww.opal.com.au/en/customer-care/multicultural-
support/korean
¿Qué es Opal?www.opal.com.au/en/customer-care/multicultural-
support/spanish
NSW Roads & Maritime Services
Handbooks on NSW road rules and resources for drivers www.rms.nsw.gov.au/roads/licence/documents-forms.html
Roads & Maritime
(中文)www.rms.nsw.gov.au/roads/licence/documents-
forms.html
Roads & Maritime
(Tiếng Việt)www.rms.nsw.gov.au/roads/licence/documents-
forms.html
Roads & Maritime
(한국어)
www.rms.nsw.gov.au/roads/licence/documents-
forms.html
Roads & Maritime
(Español)www.rms.nsw.gov.au/roads/licence/documents-
forms.html
Department of Immigration and Border Protection www.australia.gov.au/directories/australia/immigration
Not currently available Not currently available Not currently available Not currently available
MoneySmart
Factsheets, calculators and articles to make smart choices about your money www.moneysmart.gov.au
MoneySmart
(中文)https://www.moneysmart.gov.au/tools-and-
resources/publications/other-languages/chinese-
simplified
MoneySmart
(Tiếng Việt)https://www.moneysmart.gov.au/tools-and-
resources/publications/other-languages/
vietnamese
MoneySmart
(한국어)
https://www.moneysmart.gov.au/tools-and-
resources/publications/other-languages/korean
MoneySmart
(Español)https://www.moneysmart.gov.au/tools-and-
resources/publications/other-languages/spanish
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SERVICE TYPE 中文 Tiếng Việt 한국어 Español
Austrade
For information on buying and investing in Australia www.austrade.gov.au
澳大利亚贸易投资委员会 (中国)www.austrade.gov.au/Local-Sites/China
MoneySmart
(Tiếng Việt)Chào mừng đến với Austrade Việt Nam
www.austrade.gov.au/Local-Sites/Vietnam
주한호주대사관 무역투자대표부
www.austrade.gov.au/local-sites/korea/Korea
La Comisión Australiana de Comercio (LatinoAmérica)www.austrade.gov.au/Local-Sites/LATAM
Foreign Investment Review Board
Information on Australia’s foreign investment framework, including for residential real estate www.firb.gov.au
Not currently available Not currently available Not currently available Not currently available
Beginning a life in Australia
Settlement information and links to helpful websites and resources www.dss.gov.au/our-responsibilities/settlement-
services/beginning-a-life-in-australia
在澳大利亚开始新生活www.dss.gov.au/our-responsibilities/settlement-
services/beginning-a-life-in-australia
Bắt đầu Cuộc sống tại Úcwww.dss.gov.au/our-responsibilities/settlement-
services/beginning-a-life-in-australia
호주에서의 새로운 삶
www.dss.gov.au/our-responsibilities/settlement-
services/beginning-a-life-in-australia
El Comienzo de una Nueva Vida en Australiawww.dss.gov.au/our-responsibilities/settlement-
services/beginning-a-life-in-australia
Study in Australia
For information on studying and living in Australia www.studyinaustralia.gov.au/global/home
Study in Australia
(中文)www.studyinaustralia.gov.au/china/china
Study in Australia
(Tiếng Việt)www.studyinaustralia.gov.au/vietnam/vietnam
Study in Australia
(한국어)
www.studyinaustralia.gov.au/korea/korea
Study in Australia
(Español)www.studyinaustralia.gov.au/spanish/spain
SBS Your Language
For news articles, TV shows, radio and settlement information www.sbs.com.au/yourlanguage
SBS Your Language
(中文)http://www.sbs.com.au/yourlanguage/
mandarin?language=zh-hans
SBS Your Language
(Tiếng Việt)http://www.sbs.com.au/yourlanguage/
vietnamese?language=vi
SBS Your Language
(한국어)
http://www.sbs.com.au/yourlanguage/
korean?language=ko
SBS Your Language
(Español)http://www.sbs.com.au/yourlanguage/
spanish?language=es
Citations1 Most innovative cities in Asia Pacific—Solidiance consultancy report, 2013.2 Australia’s Best Airport (People’s Choice Award)—Australian Traveller Magazine, 2015.3 Annual Report—Sydney Airport, 2015.4 Business Index September—Sensis, 2016.
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© State of New South Wales through Department of Industry 2017. You may copy, distribute and otherwise freely deal with this publication for any purpose, provided that you attribute the Department of Industry as the owner. The information contained in this publication is based on knowledge and understanding at the time of writing (August 2017) and may not be accurate, current or complete. The State of New South Wales (including the NSW Department of Industry), the author and the publisher take no responsibility, and will accept no liability, for the accuracy, currency, reliability or correctness of any information included in the document (including material provided by third parties). Readers should make their own inquiries and rely on their own advice when making decisions related to material contained in this publication.
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