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—Activity Completion Report—The Digital Economy: Measurement, Regulation and Inclusion
6 March 2019Intercontinental HotelSantiago, Chile
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
Contents1. Context........................................................................................3
Background.....................................................................................................3Objectives........................................................................................................3
2. Participation/Attendees.................................................................4Facilitator/Speakers/DFAT/AASC Team............................................................4Participants:.....................................................................................................6
3. Session Assessments/Ratings........................................................9Overall Assessment by Attendees...................................................................9Meeting Workshop Objectives:........................................................................9Key Evaluation Assessment.............................................................................9Workshop Facilitation Assessment..................................................................9Administration and Logistics............................................................................9
4. Participants’ Feedback................................................................11Workshop Outcomes – Attendees Comments................................................11Recommendations for future actions & initiatives.........................................12
5. Lessons Learned.........................................................................14Annexes........................................................Error! Bookmark not defined.Annex A – List of AttendeesAnnex B – Workshop ProgramAnnex C – Service OrderAnnex D – Statistical TablesAnnex E – Budget Acquittal
RMIT University The Australian APEC Study Centre Page 2
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
1. ContextBackgroundThe workshop responds to a gap in the EC’s coverage of digital issues, as identified through the IRG’s stocktake of EC initiatives. The workshop will support the EC to implement the AIDER by facilitating learning and knowledge sharing among APEC economies. It will also identify specific issues or actions relating to the methodologies of measurement, regulation and inclusion that the EC could take forward under its digital economy workplan, and support the efforts of economies to implement the APEC Action Agenda for the Digital Economy.This one-day workshop will be held immediately after EC1 in Santiago in March 2019. The workshop will deepen participants’ knowledge and understanding of how the digital economy is measured, with a focus on regulation and inclusion. It will explore the methodological approaches to assessment and regulation of the digital economy, including the work of international organisations, and bring into focus the gaps to participation in the digital economy through enhancing capacity building. The workshop will comprise presentations, panel discussions and dialogue, case studies from different APEC economies and international perspectives. Australia will report on the workshop at EC2 in 2019.
ObjectivesThis workshop aimed to support the EC’s contribution to the implementation of the APEC Internet and Digital Economy Roadmap (AIDER) in a comprehensive and balanced manner. Through the Informal Roadmap Group (IRG), the EC identified measurement, regulation and inclusion as important, but developing, issues for its digital economy agenda. This workshop planned to bring these issues into focus and seek to identify potential work for the EC to take forward in support of the AIDER.
RMIT University The Australian APEC Study Centre Page 3
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
2. Participation/AttendeesFacilitator/Speakers/DFAT/AASC Team(Please see Annex for complete contact list with names, organisation and email address)
DFAT/RMIT-AASC Team Gender
Ms Averil Besier Assistant Director, Australian Department of Foreign Affairs and Trade
Female
Ms Roslyn ZakariaProject Coordinator and Event Manager, Australian Department of Foreign Affairs and Trade
Female
Mr Aaron SoansResearch Fellow, Australian Department of Foreign Affairs and Trade Male
SpeakersMr Peter Lovelock Director MaleMs Lauren Ford Director Femal
eMr Nikolai Malyshev Head of the Regulatory Policy Division Male
MsClaudia de Heredia COO & Co-Founder
Female
Mr Tuan Tran Economist Male
MrRodrigo Andrés Contreras Huerta Trade and Integration Senior Consultant Male
Ms Mónica Retamal Founder and Director Female
Mr Andre Wirjo Analyst MaleMr Henry Lotin Economist Male
Ms Aisén Etcheverry Advisor, Technology Issues, Ministry of Economy
Female
Mr Brian LarkinInternet Policy Specialist, National Telecommunications and Information Administration
Male
Ms Edwina Stevens Acting SOM for Australia Female
Total 7 5
RMIT University The Australian APEC Study Centre Page 4
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
7
5
Speakers and Staff Profile
Male Female
RMIT University The Australian APEC Study Centre Page 5
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
Participants: (Please see Annex for complete contact list with names, organisation and email address)
Name of Participant Sector Gender1 Md Munawir Shazali Md Idris Government Male
2 Marie-France Paquet Government Female
3 Robert Logie Government Male
4 Nicolas Schubert Government Male
5 Ricardo León Government Male
6 Ricardo Dorado Government Male
7 Piero Guasta Government Male
8 Pedro Ruiz Government Male
9 Ismael Andrade Government Male
10 Mauricio Figari Government Male
11 Jose Guridi Government Male
12 Luis Alejandro Donas Nunez Government Male
13 Li Jiyin Government Female
14 Chen Min Government Female15 Sun Xuegong Government Male
16 Bi Xinhua Government Female17 Niu Weilu Government Female18 Jia Jia Government Female19 Wang Yunchen Government Female20 Tin Yan Cally Choi Government Female21 Netty Muharni Government Female22 Irfan Permadi Government Male
23 Desi Ariandini Government Female24 Takashi Yamaura Government Male
25 Haruyuki Yada Government Female26 Hazrul Imran Azahar Government Male
27 Mohd Zulfadhli Rosli Government Male
28 Siti Arfah Kamaruzaman Government Female29 Julio Cesar Rocha López Government Male
30 Kathy James Government Female
RMIT University The Australian APEC Study Centre Page 6
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
31 Carlos Bernardo Abad Santos Government Male
32 Thelma Manuel Government Female33 Marietta Trimpe Government Male
34 Komuna Karo Government Male
35 Eleanor Vahau Government Female36 Ha Se Ho Government Female37 Karina Kudakaeva Government Female38 Mike Ong Government Male
39 Toh Yi Zhang Government Male
40 Wang Chen-Ming Government Male
41 Huang Fang-Yu Government Female
42 Lee Wei-Nung Government Female
43 Lin Shu-Ying Government Female44 Lin Kwei-Ho Government Male
45 Wu Huey-Lan Government Female
46 Connie Chang Government Female
47 Theodora Theresa D'Cruz Government Female48 Orachat Sungkhamanee Government Female49 Chidabha Chitsamphandhvej Government Male
50 Aaron Gold Government Male
51 Stephanie Sabbath Government Female52 Alex Hunt Government Female53 Chase Ballinger Government Male
54 Nguyen Anh Duong Government Male
55 Katherine Sunghee Moon Industry Female56 Eduardo Pedrosa Government Male
29 27
RMIT University The Australian APEC Study Centre Page 7
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
Industry Government0
5
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15
20
25
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35
0
29
1
26
Participant Profile - Workshop
Male Female
1 1 1 1 1 11
12
2
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3
335
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Participants, by economyBruneiCanadaHong KongMexicoNew ZealandRepublic of KoreaRussiaVietnamJapanThailandPNGIndonesiaMalaysiaPhilippinesSingaporeUSAChileChinaChinese Taipei
NB: Workshop host economy Australia is not included as a participant in this graph, but is included in the overall number of economies that attended the workshop (20) as reflected in the APEC Project Completion Report.
RMIT University The Australian APEC Study Centre Page 8
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
3. Session Assessments/RatingsOverall Assessment by Attendees(* Please refer to equivalent adjective ratings table)
Average Rating Adjective Rating4.75 Good
Meeting Workshop Objectives:
Specific Objectives Rating Adjective Rating
The activity developed/deepened my understanding of key challenges and gaps related to issues of measurement, regulation and inclusion in the digital economy.
4.56 Agree
The workshop was able to identify key issues/messages that APEC economies could apply in their policy approaches to these focus areas.
4.44 Agree
On conclusion of the workshop, several key issues, gaps or opportunities were identified for the EC to take forward under its digital economy agenda.
4.53 Agree
Key Evaluation Assessment Specific Measure Ratin
gAdjective
RatingRelevance 4.41 AgreeEffectiveness 4.12 AgreeEfficiency 3.68 NeitherImpact 4.41 Agree
Workshop Facilitation Assessment Specific Sessions/Speakers Ratin
gAdjective
RatingScene setter: Defining the Digital Economy by Dr Peter Lovelock 4.76 Good
Session 1. Measurement of Digital Economy 4.63 GoodSession 2. Regulation in the Digital Economy 4.46 GoodSession 3. Inclusive Growth in the Digital Economy 4.36 Good
Administration and Logistics Specific Measure Ratin
gAdjective
RatingProgram Communications 4.13 Very SatisfiedProgram Schedule 4.27 Very SatisfiedMeeting Rooms 4.57 Very Satisfied
RMIT University The Australian APEC Study Centre Page 9
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
Workshop Materials 4.29 Very Satisfied
Rating GuideOverall rating
Objective rating
Evaluation rating
Facilitation rating
Administration rating
1 - Poor 1 – Strongly disagree
1 – Strongly disagree 1 - Poor 1 - Dissatisfied
2 - Fair 2 - Disagree 2 - Disagree 2 - Fair 2 – Fairly satisfied
3 - Average3 – Neither disagree or agree
3 – Neither disagree or agree
3 - Average 3 - Satisfied
4 - Good 4 - Agree 4 - Agree 4 - Good 4 – Very satisfied
5 - Excellent 5 – Strongly agree
5 – Strongly agree 5 - Excellent 5 – Extremely
satisfied
RMIT University The Australian APEC Study Centre Page 10
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
4. Participants’ Feedback
Workshop Outcomes – Attendees Comments
Benefits Attributed to the WorkshopGained other perspectives on regulation and inclusion of the digital economy. (Canada)Benefited from the listening to more broad standards of different economies. (Chile)Benefits still unknown in the short-term; in the medium-term, more projects related to digital economy. (Chile)Deeper knowledge on the topic; gained international experience. (Hong Kong)Understood the issues, opportunities and challenges; enlightened; gave bigger pictures of the problems and approaches to solve problems. (IndonesiaExcellent knowledge training. (PNG)Wide scope of experts across APEC; wide range of issues raised; interactive format of the event. (Russia)Brought out issues. (Anonymous)
Useful Aspects of the ActivityWorking with others fore best practices; learning from the debates. (Canada)Data value is heterogenous. (Canada)Information exchange between economies and guidelines; real world examples of ICT gap/divide; solving problems particularly with digital economy. (Chile)Experience sharing; connection with speakers in the field. (Hong Kong)Approach to regulatory framework. (IndonesiaBeing able to learn about best practices and the experience shared by economies. (PNG)Very informative presentations from the widest possible range of APEC economies across the whole region. Very balanced agenda and open dialogue. (Russia)Economy presentations (except Mexico!) - OECDPresentations from statistical agencies and regulators. (Anonymous)
RMIT University The Australian APEC Study Centre Page 11
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
RMIT University The Australian APEC Study Centre Page 12
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
Application of LearningImprove how we measure given the needs of APEC. (Canada)For research. (Canada)Review and propose new or holistic measurement of digital economy of Chile. (Chile)Conduct relevant research for policymakers on the topic. (Hong Kong)Transfer the knowledge to my colleagues, apply the knowledge by using the information as references in our policy making process. (Indonesia)Research, advice, support policy agendas with relevant authorities. (PNG)I will apply gained knowledge in further research on digital economy development. (Russia)Think about role in addressing challenges/gaps and contributing to EC work. (Anonymous)
Recommendations for future actions & initiativesOn improving the activity.Inclusiveness, connectivity are important but somewhat distinct from regulation, measurement. (Canada)More time for speakers. (Canada)Check the English level of non-native speakers and the content to present which needs to be related to the theme; inform of timing and be more inclusive/participative with the audience. (Chile)Given the amount of materials, we may need a 1.5 day workshop. (Hong Kong)The final agenda was available only at the meeting itself and it is always useful to have it in advance. More attention could be given for inclusion of seniors in the digital economy. Hopefully the presentations will be available ASAP. (Russia)Add more private sector presenters. (Anonymous)More chances to understand differences in approaches to measurement. Suggest some template questions. (Anonymous)Fewer speakers. (Anonymous)Need to define digital economy better. (OECD)
RMIT University The Australian APEC Study Centre Page 13
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
On planning for next workshopCirculate docs of process in G7/G20/other regional for a; focus on specific lessons for APEC. Discussion papers on measurement and regulations? (Canada)Brainstorming; use public more and its knowledge. (Chile)More aspects of inclusion would be useful and the discussion of the main indicators of the digital economy development would be interesting as well as other topics: challenges for statistics collection in terms of data classification and methods of data aggregation. Moreover, some economies have been left out it would be useful to see their experience as well. (Russia)Further scoping. (Anonymous)
Other comments and suggestionsSpeakers need to make comments and recommendations APEC specific (Canada)Check audio quality issues. (Chile)Suggest APEC fund on voluntary basis adopting Australia approach. (Anonymous)Debate on measurement. (Anonymous)
RMIT University The Australian APEC Study Centre Page 14
Activity Completion Report The Digital Economy: Measurement, Regulation and
Inclusion
Santiago, Chile
5. Lessons Learned Lessons learned from this actvity:Attendees expressed great satisfaction about the conduct of the workshop as the information shared were broad and highly relevant. On an operational level, the feedback indicated that they found the content engaging and useful; but additional time for speakers and longer workshop duration was called for. The Intercontinental Hotel staff were well organised, highly efficient and very accommodating considering the large amount of SOM1 meetings and events taking place. However, the AV&IT and logistical services provided for this workshop was organised by APEC Chile through an external vendor. There were quite a few technical glitches throughout the day and any instruction/communication could only be done with English speaking staff on-site. While this project eventually came under budget, a few factors were omitted or compromised:
- Flight for ARF3 was not budgeted – An ARF3 staff was scheduled to be in Santiago for an earlier workshop. However, the staff had to stay on until the delivery of this workshop. This also posed a risk for the project should there be a need for the staff to return to Melbourne.
- Travel budget for ARF4 was not sufficient – While the Service Order, DFAT had requested that the person attending and developing the report had a background in economics. This meant that the Centre’s Research Analyst, Aaron Soans, be the best person for the role. However, Aaron is a key staffer for ABAC and had to fly to Santiago from Atlanta. The flight cost for this far exceeds the original budget and Aaron had to compromise and travel on Premium Economy.
Post workshop: The AASC has developed a WordPress site dedicated to the workshop on ‘Digital Economy: Measurement, Regulation and Inclusion’. This site features the finalised agenda, speakers’ bios, presentation materials and a photo gallery link. The website may be accessed from 13th March – 14th April, 2019 here: http://apecstudycentreau.wordpress.com.
RMIT University The Australian APEC Study Centre Page 15
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