According to the National Association of Colleges and Employers (NACE) Job Outlook 2011 survey,...

According to the National Association of Colleges and Employers (NACE) Job Outlook 2011 survey, employers are

looking for job candidates with these top five skills and qualities

#1 Verbal Communication Skills

• Clearly and concisely communicate with co-workers, clients and supervisors – Take directions

• Criticism• Advice

– Do the job asked

#2 Strong Work Ethic• Reliable

– Attendance– On Time– Independent– Quality work

• Trustworthy– Truthful– Confidentiality– Tact

• Discretion• Manners

#3 Teamwork Skills

• Effective group work

• Communication skills– Nonverbal– Listening skills

• Participation

• Likeability

#4 Analytical Skills • Visualize

– Imagine

• Articulate– Verbalize

• Solve complex problems and concepts.

• Formulate plans

#5 Initiative

• Readiness and ability to take action– Think outside the box

• New way• Minimize fear of failure

• Competence– Knowledge

• Show your strengths in your work

– Skills• Practice performing specific actions

– Behavior• Actions and reactions

Emotional Intelligence (Big Bonus)• Measure of one's ability to understand

and deal with their own emotions, the emotions of others and how to properly act on those emotions – Social skills– Social awareness– Self-awareness– Self-management

• Empathy– Understanding how someone else feels

Review

1. When talking to someone you should consider:

Exactly what you want to say

How the person listening might interpret

What the person is wearing

Both a and b

A.

B.

C.

D.

Review

2. Learning from criticism or advice from others is a good example of

Being dependent on others

Being a nerd

Taking directions

Both a and b

A.

B.

C.

D.

Review

3. One of the most rewarding aspects of good verbal communication is

Everyone will love to hear you talk

You will do the job asked

You will improve your diction skills

Both A and B

A.

B.

C.

D.

Review4. Being at work everyday on time and

doing your job without help are examples of which trait?

ReliabilityDeceitfulness Nerdability Both B and C

A.

B.

C.

D.

Review5. When asked to help the new employee

you say, “No way, I don’t like her!” You are not demonstrating

Efficiency Tact HonestyBoth B and C

A.

B.

C.

D.

Review6. Confidentially might be described as

Keeping a secret

Sharing gossip

Making friends

Being a pet

A.

B.

C.

D.

Review7. What are examples of Trustworthiness

Honesty

Confidentiality

Tactfulness

All of the above

A.

B.

C.

D.

Review8. Doing your part, being nice to others,

listening, and sharing showsIndependence

Teamwork

Analytical skills

All of the above

A.

B.

C.

D.

Review9. You just landed a big client, you can

imagine exactly how to work with them and when you talk to your boss he agrees that your plan will work. You have shown:

Teamwork Computer skillsAnalytical skillsDependency

A.

B.

C.

D.

Review10. Initiative may be shown by

Readiness and Competence

Reluctance to do the work

Indifference toward your coworkers

Following others

A.

B.

C.

D.

Review11. Initiative may be shown by

Being afraid to try something

By waiting but not helping others

Knowing you are as good as you can be

None of the above

A.

B.

C.

D.