ACA Keystone Training is Everything 1114for... · •Copy of Presentation ... CSHM, CFC, CIPS,...

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ACA KeystoneGreat Plans

Are a Smart Thing;Training is Everything!

Housekeeping

• Emergency Exits• Copy of Presentation• Survey• Cell Devices

Bo Mitchell911 Consulting

President

Police Commissioner (Ret.)

Certified Emergency Manager

CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3,

CERT, CMC

Expert Consultant

• Landmark Legal Cases• Expected Settlements:

$1 Billion Each• “Failure to Plan”• “Failure to Train”

Speaker•NFPA•ASSE•SHRM•IFMA

Speaker

•FEMA(4X)•IACLEA•NAIS•AISNE•ADVIS

•NFPA•ASSE•SHRM•IFMA

Speaker

•ACA Tri-State (2)

•ACA-NE (3)

911 Consulting ClientsGE HQHyatt HQSubway HQHealth NetGartner HQSwiss Army HQ

CablevisionExxonMobilGoodrichPratt & WhitneyGreenwich CapMasterCard HQ

911 Consulting Clients

•25 Secondary•Western CT Univ.•Central CT Univ.•John Jay College•Housatonic CC

1. Cheshire Academy2. Christian Heritage3. Episcopal Academy4. Fairfield CDS5. Fenn6. Flintridge7. Gateway School/NYC8. Greater Hartford

Montessori 9. Greens Farms 10.Greenwich CDS11.Kent 12.King 13.Milton Academy

14.New Canaan Country15.Pomfret16.Rectory 17.Shrewsbury 18.St. Luke’s NYC19.St. Stanislaus 20.Sprague 21.Taft 22.University School23.Waldorf HS24.Westminster25.Whitby26.Becket Camps27.Frost Valley Camps

1. Cheshire Academy2. Christian Heritage3. Episcopal Academy4. Fairfield CDS5. Fenn6. Flintridge7. Gateway School/NYC8. Greater Hartford

Montessori 9. Greens Farms 10.Greenwich CDS11.Kent 12.King 13.Milton Academy

14.New Canaan Country15.Pomfret16.Rectory 17.Shrewsbury 18.St. Luke’s NYC19.St. Stanislaus 20.Sprague 21.Taft 22.University School23.Waldorf HS24.Westminster25.Whitby26.Becket Camps27.Frost Valley Camps

911 Consulting Clients

•Becket Camps•Frost Valley Camps

Wanamaker BuildingPhiladelphia

Waldorf=AstoriaNY, NY

1 WTC 7 WTC

Why Should I Care

AboutTraining for

Emergencies?

“Everything Always

CoreMgmt

Responsibility

POP QUIZ

500 +Plans

Reviewed

POP QUIZ

POP QUIZ

OSHA Compliant:

Not OSHA Compliant

None Had OSHA-

Compliant

Fair Warning!!!

Today’s Mission

Before You Can Train, You Have to Create

a Plan

Before You’re a Camp,You’re a

Workplace

Why We Plan

OSHAis not a town in

Wisconsin.

OSHA

29 CFR 1910.34

“Sections 1910.34 through 1910.39 apply

to workplaces in general industry except mobile

workplaces such as vehicles or vessels”

OSHAEvery Employer in US Shall Have EAP & FPP

Without Exception

Mandatory

NFPA 1600

•Congress•DHS•S&P

•FDNY•California•Florida•Juries

So….•OSHA: Shall Create/Train Plans

•NFPA 1600: Contents: All Hazards

All-Hazards Planning

This Is Not Your Father’s

FirePlan!

All-Hazards Planning

Not Just:•Fire•Weather

All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo

9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals

21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic

41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault

Your Emergency Plan???1.Fire2.Medical Em3.Storm4.Lightning 5.Camp

Evacuation6.Assault7.Wild Animals

8. Vehicle Traffic

9. Suspicious Persons

10. Water Sports11. Lost Camper12. Headcounts13. Field Trips

All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo

9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals

21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic

41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault

Training is

Everything!

Your Camp

Not

Not Just a Camp• Camp

Not Just a Camp• Camp• Campus

Not Just a Camp• Camp• Campus • School

Not Just a Camp• Camp• Campus • School• Day Care

Not Just a Camp• Camp• Campus • School• Day Care• Hotel

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

Not Just a Camp• Camp• Campus• School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr

Not Just a Camp• Camp• Campus• School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.• Weapons

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge• Bus/Field Trips

Who Is Covered?

1.Employees (OSHA)2.All Occupants (Fire Code)3.Contractors (OSHA)4.Special Needs (ADA+)5.Visitors (Prem Liability/FC)6.Campers (Prem Liability/FC)

Responsible Officer?

Responsible Party?

SCOTUS

CEO: Responsible Party

•Civilly

CEO: Responsible Party

•Civilly•Personally

CEO: Responsible Party

•Civilly•Personally•Criminally

CEO = Resp Officer

1.Does Your CEO Know This?

CEO = Resp Officer

1.Does Your CEO Know This?

2.Shouldn’t They?

CEO = Resp Officer

1.Does Your CEO Know This?

2.Shouldn’t They?3.Wouldn’t You?

“Everything Always

Contractors

• Imbedded• Short Term• Cafeteria• Landscaping• Cleaning Crew

• IT• HR• Security• Bus

Contractors

•OSHA: You’re the “Host Employer.”

•Shall Treat Them Like FTEs

Yale Construction: Site of Worker Death

1-Man Contractor: You Didn’t Even Know

Contractors

You Can NOTOutsource Risk.

You CAN share it by contract

No Training=Negligence

•“Failure to Plan”•“Failure to

Why Plan?

U.S.: Justice Measured in

$$$

Why Plan?• U.S.: Justice Measured in $$$

•More Justice? More $$$

Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$

•Juries Armed: Commas & Zeros

Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$• Juries Armed: Commas & Zeros

•Jurors: Most Are

Cook County Fire (Chi)

Cook Co. Fire6 Dead

$4-5 Billion

One Meridian Plaza (Phila)

1 Meridian Plaza3 Dead

$4 Billion

First Interstate Bank (LA)

1st Interstate1 Dead

$2 Billion

Training is

Everything!

National Research

Safety: MOST Important

Issue at Work

National Research

•85%• Safety: MOST Important Issue at Work• More Imp than:

»Wages»Leave»Sick Days»Overtime»Union

Training

•Trained 24,000 Employees

Training•Trained 24,000 Employees

Confident

98.5% Appreciation

•Took “Scary” out of Discussion

98.5% Appreciation

• Took “Scary” out of Discussion

•Made Everyone Comfortable

98.5% Appreciation

• Took “Scary” out of Discussion

• Made Everyone Comfortable

•Empowered All

Promise

You Will Know What to Do in

Any Emergency

What Are the Risks to Camps

Risks to You

Risks to You

•Double Whammy

Risks to You• Double Whammy

•Risks to Kids•Workplace Risks

What Are the Risks to Camps

Threats

3.8 MillionConcussions

YearlyCDC

Annual Sports Injuries: 5-18•480,000 Sports Injuries: All Kinds

•27,000 to ER: Concussions

CDC

19+ : Sports/Recreation

• 1.6 million Injuries: All Kinds

• 66,000 Hospitalized

19+ : Sports/Recreation

•73,000 TBIs•10,500 Hospitalized

CDC

Threats

17,000 Students Injured on Buses

per Year(As Reported in Emergency Rooms)

National Coalition for School Bus Safety

Threats

2,200 Fires Yrly in College

DormsNFPA

Threats

797,500per Year!

42.5% closed with a benign

explanationDOJ

Bullying: 12-18

• 32% Report as Victims• 21% 1-2X per Mo• 10% 1-2X per Wk• 7% Daily• 9% Physically Injured

NCES/BJS/DOE

Threats

Bullying160,000 Kids Stay Out

of Classes Every Day Because of the Threat of Bullying

Threats• 18% of Campers in

affluent suburban schools have carried weapons to classes

• 48% of Campers in affluent suburban schools report knowing a friend who carried a weapon to classes.

Weapons in an Affluent Suburban School Study

Weapons Threatening

7.8% on School

PropertyCDC/YRBSS

Threats

• 36.2% of college students: multiple bouts: depression;

• 6.6% Seriously considered suicide

• 5.2% Cut/hurt themselves• 1.1% attempted suicide.

ACHA National College Health Assessment 2011

Suicides: 12-18

•#3 Cause of Death•14% Seriously Consider

•11% Make Suicide Plan•6.3% Attempt Suicide

CDC

Fires: K-12

•14,000/Yr

FEMA

Fires: K-12

•14,000/Yr•Most Common Cause?

FEMA

Fires: K-12

•14,000/Yr•Most Common Cause?

•ArsonFEMA

Training is Everything!

Before You’re a Camp ,You’re a

Workplace

Threats

4.1 MMWorkplace Injuries

AnnuallyDOJ

Threats

2 millionWorkplace Violence

Annually

DOJ

Threats

Every Day:•2 People Murdered

Every Hour•26 Rapes

DOJ

Bottom: Bullying•School•Workplace•Neighborhood•Camp

Threats

349,500 HazMat Spills

NFPA

Threats

HazMat Spills• 800,000 Shpmnts Daily

• 60,000 Spills Yearly• Train-on-Vehicle Collision:

Every 90 minutesDOT & EPA

Threats

10,000Sudden Cardiac

EventsAmerican Red Cross

Threats

Adult Diabetics

Americans (NDIC)

Threats

Adults w This Condition

Americans

Threats

3.8 MillionConcussions

YearlyCDC

Threats

1 Million Calls to 911

Every DayNENA

Threats

4,690Workplace

DeathsOSHA

Threats

111,500Structural Fires

NFPA

Threats

$2.6 BillionLoss:

Structural Fires

NFPA

Threats

Orgs Out of BizIn 2 Years

Agility Recovery Solutions

Threats

Can’t Resume: 5 DaysOut of Biz: 1 Year

Agility Recovery Solutions

Training is Everything!

Nat’l Research:Campus

Readiness

All Nat’l Research: Most Campuses

Under PlannedUnder TrainedUnder ExercisedUnder DrilledDon’t Coord/Train w. Emergency Services

Overriding Issue

Sales Apes

OSHA-CompliantTraining

OSHA-Compliant Training

•When•Where

•Who•How

OSHA TrainingWHERE?

• In a Classroom•“Hands On”•“Where Trainees Can Ask Qs & Get Answers”

OSHA TrainingWHEN?

•At Hire•Annually•When Plan Changes•When People Change

OSHA TrainingTRAINER?

•“Qualified”•Experience•Training

How?

On-Screen Training?•OSHA Since 1985

On-Screen Training?•OSHA Since 1985•On-Screen: Great!

On-Screen Training?• OSHA Since 1985• On-Screen: Great!

•Can Supplement ONLY

On-Screen Training?• OSHA Since 1985• On-Screen: Great!• Can Supplement ONLY

NeverSubstitute

Training Issues1. Em Team2. Size of

Team3. All

Hazards

4. All Groups

5. All Venues

6. Rest of Emps

Why We Plan & Train

•Great plans are a smart thing.

•Training is everything.

All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo

9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals

21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic

41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault

All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo

9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals

21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic

41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault

Many Threats & Many

Procedures:

Yikes!

Many Threats & Many Procedures:

EAP

HAZWOPER SPCCHAZCOMFPP

1st Aid BBPHotwork ADAFire BrigadeConfined SpcPPE

NFPA 1600

CCC

Training

EmTeam

OSHARequires

Every Emp:Emergency

Team

Police /Fire /EMTs

are not the 1st

responders

Police /Fire /EMTs are not the 1st responders

Employees are the

1st responders

Training is Everything!

CommandControl

Communications

Failure

CCC1.W/O CCC,

We Will Fail1.CCC = Em Team2.Em Team: Must Be

Trained Superbly

Size:Emergency Team???

Camp Emergency Teams

Is Your Team Way Too Small?

Size of Emergency Team

•NDRF•NIMS

•ICS•NFPA 1600

ERT Too Small

National Standards

DHS FEMA NIMS ICS NFPA 1600

ERT Too Small

National Standards

DHS FEMA NIMS ICS NFPA 1600

Emergency Team• Too Small: DHS/NIMS 1:5• Not Trained• Too Few Radios• Not Deployed:All BldgsAll Hours

•1:5 Emps?

All

Size of Em Team?

•Responsible for Employees, Campers, Visitors, etc.

Size of Em Team?• Responsible for Employees, Campers,

Visitors, etc.

•1:5 Should InclALL Personnel on Camp

Recommendation

Train All Employees As

Emergency Response Team

Training

“Train Everyone…

Including the Band.”

OCEANOS

Oceanos

•1991•571 Personnel•Sinking

Oceanos• 1991• 571 Personnel• Sinking

•Capt & Crew Abandoned 1st

Oceanos• 1991• 571 Personnel• Sinking• Capt & Crew Abandoned 1st

•They Raised No Alarm!

Oceanos"When I give the order abandon ship, it doesn't matter what time I leave.

Abandon is for everybody. If some

people want to stay, they can stay."

OCEANOS

•7 Hrs to Rescue

OCEANOS• 7 Hrs to Rescue

•SA Navy & AF: 16 Helicopters

OCEANOS• 7 Hrs to Rescue• SA Navy & AF: 16 Helicopters

•Tour Director Took Command!

OCEANOS• Tour Director Took Command

•The Band: Emergency Team!

Training

“Train Everyone…

Including the Band.”

Training

When Your Camp Is Struck w an Emergency, You Will Be Accused of Abandonment Too

If You Don’t Have Enough People Trained.

Training is Everything!

“Everything Always

CommandControl

Communications

Emergency Team

•NDRF•ICS•NIMS•NFPA 1600

Chain of Command• Is it Real?

Chain of Command• Is it Real?• Not Clear Cut Who

Commands in Absence of Top People

Chain of Command

Who’s In Command of Your Camp

Right NOW???

Chain of Command• Is it Real?• Not Clear Cut Who

Commands in Absence of Top People

• Fail to Command Everyone

CommandControl

Communications

CommunicationsCells, Land Lands, IT &

Power Will All FailHow Will You Communicate:

•Headcounts•Injured Person•Unfolding Situations

Communications

Only Way:2-Way Radios

For All

Many Groups & Venues =

Training Issues Multiply

Exponentially

Training: Venues

• Theater Safety

• Shop Safety

• Fall Protection

• Spill Clean-Up

• Rifle/Archery

• Water Sports

• Kitchens

• Field Trips

• Trips Out of St

• Trips Abroad

TrainingAll About Campers,

But We Ignore:

TrainingAll About Campers, But We Ignore:

• Employees

• Volunteers

• Temps

• Coaches

• Visitors

• Contrctors

• Parents

• Chaperones

TrainingAll About Campers, But We Ignore:

• Employees

• Volunteers

• Temps

• Coaches

• Visitors

• Contrctors

• Parents

• Chaperones

Months

Drills• Employees• Volunteers• Temps• Coaches• Visitors• Contrctors

Drills• Employees• Volunteers• Temps• Coaches• Visitors• Contrctors

Every Month of Operation

We Must TrainHeadcounts

• Employees• Volunteers• Temps• Coaches

• Visitors• Contrctors• Parents• Chaperones

Employee Headcounts

•Required by Federal Law

Employee Headcounts

•Required by Federal Law

•Real Process

Employee Headcounts

•Required by Federal Law

•Real Process

•Vital to Safety

Four Fire Fighters who died were caught in roof collapse searching for people who had already escaped (31May13)

Employee Headcounts

OSHA TrainingWHEN?

•At Hire•Annually•When Plan Changes•When People Change

OSHA TrainingWHERE?

• In a Classroom•“Hands On”•“Where Trainees Can Ask Qs & Get Answers”

OSHA TrainingTRAINER?

•“Qualified”•Experience•Training

Training is Everything!

Training is Everything

• 737 Canada Fiery Crash Evacuation

No Fatalities

• 737 Greek Fiery Crash55/137 Fatalities

Training is EverythingDifference?

• Non-Fatal Crash: 75% were frequent business flyers

• 55 Fatalities: Almost 100% were 1st-time flyers

Hudson River

Survival was not the result of a miracle…

Hudson River

Survival was the result of training.

Types of Training• SNPs

Types of Training• SNPs• 1st Aid

Types of Training• SNPs• 1st Aid• BBP

Types of Training• SNPs• 1st Aid• BBP• FE

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter

18xMore Likely to Have

Violence than a Fire

at WorkDOJ & NFPA

Police at Law FirmWhere Client Killed 2, Wounded 3

St Louis: 4 Dead

U.S. Capitol: Shooter Dead

Hartford Distributors: 9 Dead

NASA Contractor: 2 Dead

Sharp Spike

•B4 Sandy Hook:

Sharp Spike

•B4 Sandy Hook:

Sharp Spike

•B4 Sandy Hook: 1X/Mo.

•Since Sandy Hook:

Sharp Spike• B4 Sandy Hook: 1X/Mo.• Since Sandy Hook:

Active Shooter

•Run•Hide•Fight

Active Shooter

•Run•Hide•Fight

Active Shooter

•Run•Hide•Fight

Active Shooter

Lockdown

• Nearest Room

Lockdown

• Nearest Room• Windowless Best

Lockdown

• Nearest Room• Windowless Best• Close Door. Lock. Barricade

Lockdown

• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture

Lockdown

• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide

Lockdown

• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones

Lockdown

• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door

Lockdown• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door• ONLY PD

Active Shooter

•Run•Hide•Fight

What’s Missing Here???

Almost AllShootings:Over in <8 Minutes

So, Police Probably

Can’t Help

Police /Fire /EMTs are not the 1st responders

Employees are the

1st responders

Run Hide FightTraining

Training

Workplace Violence

•Biggest Mistake?

Workplace Violence• Biggest Mistake?

•Employees Confront Perpetrator

WPV: Your Camp

•No Policy

WPV: : Your Camp•No Policy•No Procedures

WPV: : Your Camp•No Policy•No Procedures•No Reporting

WPV: : Your Camp•No Policy•No Procedures•No Reporting•No Awareness

WPV: : Your Camp•No Policy•No Procedures•No Reporting•No Awareness•No Training

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter

Special Needs• Required by St. & Fed Law• Emp, Volunteers, Visitors• 2011 Changes: Regs• Pregnant, Move Slowly, Hard of

Hearing, No English…Temporarily on Crutches, etc.

Special Needs1.ADA 28 CFR 362.ADA Guidelines3.ANSI A117.14.DHS Exec Order 133475.NFPA 5076.NFPA 1017.NFPA 1600

Special Needs Personnel

• Huge CCC Issues• Covering All Bldgs• Covering All Venues• Integrate into Em Team• Training Critical

Duty of Care

Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE

• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Contractor

Medical Emergency• Establish Standard of Care• Emp, Volunteers, Visitors, etc.

Not Just Campers• When to Call 911• Prohibit Transport Off Camp • Who is Trained/How Many

Medical Emergency

1st Aid:29 CFR 1910.151

Bloodborne Pathogens:29 CFR 1910.1030

AMBER Alert

• Kids Missing <17 Years• Detailed Requirements• Huge Info Needs• Req Planning• Req Training

Why We Plan & Train

•Great plans are a smart thing.

•Training is everything.

Field Trips: Domestic & Foreign

Hotchkiss

Field Trips: Domestic & Foreign

Hotchkiss$42,000,000

Field Trips: Domestic & Foreign

Field Trips: Domestic & Foreign

• Camp Mohawk

•New Suit in Fed Ct: Conn

Field Trips: Domestic & Foreign

• Camp Mohawk• New Suit in Fed Ct: Conn

Legal Issues at Court

•Failure to Plan

Legal Issues at Court• Failure to Plan

•Failure to

Field Trips• Plan

Field Trips• Plan• Leader

Field Trips• Plan• Leader• Chaperones

Field Trips• Plan• Leader• Chaperones• Local

Field Trips• Plan• Leader• Chaperones• Local• Out of State

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

• Detailed & Robust

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

• Detailed & Robust

• Dedicated Manual

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

• Detailed & Robust

• Dedicated Manual

• Unify: All Progs

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

• Detailed & Robust

• Dedicated Manual

• Unify: All Progs• Needs CCC

Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of

Country

• Detailed & Robust

• Dedicated Manual

• Unify: All Progs• Needs CCC• Needs Training

How Do We Get People to

Training Sessions?

This Is A Real

Challenge!

Denial: Excuses•Money

Denial: Excuses•Money•Time: Sr

Denial: Excuses•Money•Time: Sr•Time: Emps

Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars

Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars

•Scare Emps

Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars

•Scare Emps

• Ignorance

Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars

•Scare Emps

• Ignorance•Apathy

Denial: Excuses•Money•Time: Sr•Time: Emps•Scare Guests

•Scare Emps

• Ignorance•Apathy

Getting Personnel to

Training Is Like Herding

Cats!

Ironic• 98.5% Love Training• “Why Didn’t You Do This Before?”

• “Can We Train More Than Annually?”

Training Is More Than Training

1.Not Just Training

Training Is More Than Training1. Not Just Training

2.Bond Emps into Safety Culture

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture

3.Build Emp Awareness

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness

4.Knock Down Silos

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos

5.Integrate Safety into Their Jobs

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs

6.Instill Sense of Responsibility

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility

7.Increase Emp Ownership: Safety & Security

Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility7. Increase Emp Ownership:

Safety & Security

Why We Plan & Train

•Great plans are a smart thing.

•Training is everything.

Force Training?

If Em Training is Required by Fed Law…

Force Training?

If Em Training is Required by

Fed Law… isn’t it a condition of employment?

Recommendations1.Must Get CEO Buy-in2.Must Mount Marketing

Plan3.Must F/U4.Must Police

It’ the Law

• RP: CEO

It’ the Law

• RP: CEO• Parents

It’ the Law

• RP: CEO• Parents• Board

It’ the Law

• RP: CEO• Parents• Board• Applicants

It’ the Law

• RP: CEO• Parents• Board• Applicants• Campers

It’ the Law

• RP: CEO• Parents• Board• Applicants• Campers

• Employees

It’ the Law

• RP: CEO• Parents• Board• Applicants• Campers

• Employees• Litigators

It’ the Law

• RP: CEO• Parents• Board• Applicants• Campers

• Employees• Litigators• Prosecutors

It’ the Law

• RP: CEO• Parents• Board• Applicants• Campers

• Employees• Litigators• Prosecutors• Juries

“No One Cares”

•“Failure to Plan”•“Failure to Train”

“No One Cares”

29 U.S.C. §666(e)

“No One Cares”

•Negligence Presumed

•Courts Love NFPA

“No One Cares”“There are precautions so imperative that even their universal disregard will not excuse omission”

SCOTUS

“Everything Always

“We’ve Had No Incidents”

“We’re a Family”“We’ve Been

Lucky”

Why Plan & Train?

• Protect Your

Why Plan & Train?

• Protect Your Brand

•Parents Suing USC

Why Plan & Train?

• Protect Your Brand• Parents Suing USC

•USC “Lied”

Why Plan & Train?

• Protect Your Brand• Parents Suing USC• USC “Lied”

•Promised Safe Campus

Why Plan & Train?

• Protect Your Brand• Parents Suing USC• USC “Lied”• Promised Safe Campus

•2 Kids Dead

Negligence Issues

•“Failure to Plan”•“Failure to Train”

HDWSI

HDWSI

•Planning•Training•Drills•Exercises

HDWSI

•Board•Mgmt•Emps

Protecting Your:

•People•Property•Productivity

ROI

If We’re Never Hit, our ROI is Zero…

ROI

If We’re Never Hit, our ROI is Zero…ThankGod!

ROI• If We’re Never Hit, our ROI is

Zero…Thank God!

•If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!

ROI1.Protect Brand

ROI1.Protect Brand2.Protect People

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

11.Knock Down Silos

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

11.Knock Down Silos12.Integrate Safety:

Their Jobs

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

11.Knock Down Silos12.Integrate Safety:

Their Jobs13.Instill Sense of

Responsibility

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

11.Knock Down Silos12.Integrate Safety:

Their Jobs13.Instill Sense of

Responsibility14.Incr Emp Ownership

Summary

Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar

• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge• Bus/Field Trips

Threats

•17m Bus Injuries•2,200 Fires Yrly: Dorms

Threats

Concussions

•73M TBIs•10.5M Hosp

Threats

•12,000 Missing•18% Carry Weapons•160 M: Bullying•1% Attempt Suicide

Threats

•4.1 MM Injuries•2 MM WPV•349,500 Haz Spills

Threats

•10,000 Attks•3.8 MM Cncusns•1 MM Calls: 911

Threats

•800,000 Haz Shipments/Day

•60,000 Spills/Year•Every 90 Mins:

Train on Vehicle

Threats

•78% w/o a Plan: Out of Biz: 2 Yrs

•90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

Before You’re a Camp,

You’re a Workplace

ComplianceEmergency

Action &Fire Prevention

Plans

Authorities?

OSHASt/City Fire CodeCourts/Juries

•Premises Liability•Case Law

Who Is Covered?

Employees (OSHA)All Occupants (Fire Code)Contractors (OSHA)Special Needs (ADA+)Visitors (Prem Liability/FC)Campers (Prem Liability/FC)

Responsible Party?

SCOTUS

CEO: Responsible Party

•Civilly•Personally•Criminally

NFPA 1600

•Congress•DHS•S&P

•FDNY•California•Florida•Juries

All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo

9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals

21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic

41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault

Training:Emergency TeamAll PersonnelIncl ContractorsVolunteers

ERT Too Small

National Standards

DHS FEMA NIMS ICS NFPA 1600

“TRAINEVERYONEINCLUDING THE BAND”

Field Trips: Domestic & Foreign

Hotchkiss

Field Trips: Domestic & Foreign

$1 of Prevention

=$10 Million of

Cure

ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior

4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2

9. Bond Emps into Safety Culture

10.Build Emp Awareness

11.Knock Down Silos12.Integrate Safety:

Their Jobs13.Instill Sense of

Responsibility14.Incr Emp Ownership

Challenge

This is a huge, ugly

job.

Huge JobLong To-Do ListBig ResponsibilityFew ResourcesNo One Wants to Do ThisNo Support from Mgmt

Resources

TimeMoneyPeople

Expertise: Internal or ExternalMgmt Support

•Threats: Manifest

•Threats: Manifest

•Vulnerabilities: Ubiquitous & Foreseeable

•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable

•Responsibility: Absolute

• Threats: Manifest• Vulnerabilities: Ubiquitous & Foreseeable

• Responsibility: Absolute

•Liabilities: Titanic

•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable

•Responsibility: Absolute

•Liabilities: Titanic

The ScariestWord at Any Org?

NOT:“Cost” or“Price” or

“Budget” or“Headcount”

Scariest Word?

In all Orgs, Change Almost Always Occurs Because of…

Blunt Force Trauma from the Outside…

…Never by Inspired

Leadership from the Inside…

Overriding Issue

“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster

“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days

“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+

“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+• Scared the @#%* out of

America

“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+• Scared the @#%* out of

America• Music Recognized Today

Worldwide

HDWSI

“JAWS”:About

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$• “Can’t Hire More

Lifeguards” =$$$

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$• “Can’t Hire More

Lifeguards” =$$$• “I’ve Never Seen this Shark”

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$• “Can’t Hire More

Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a

Problem?”

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$• “Can’t Hire More

Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a

Problem?”

We Never Seethe Monster in the 1st 60

Minutes

Recommendations

We Need a Bigger Boat

We Need a Bigger Boat

1.Abandon Denial

We Need a Bigger Boat

1.Abandon Denial2.Recognize Titanic

Threats

We Need a Bigger Boat

1.Abandon Denial2.Recognize Titanic

Threats3.Alert Your Captain

We Need a Bigger Boat

1.Abandon Denial2.Recognize Titanic

Threats3.Alert Your Captain4.Assess Your Boat

We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic

Threats3. Alert Your Captain4. Assess Your Boat

5. Get Compliant

We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic

Threats3. Alert Your Captain4. Assess Your Boat

5. Get Compliant6. All-Hazards

Plan

We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic

Threats3. Alert Your Captain4. Assess Your Boat

5. Get Compliant6. All-Hazards

Plan7. Train the

Band

We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic

Threats3. Alert Your Captain4. Assess Your Boat

5. Get Compliant6. All-Hazards

Plan7. Train the

Band8. Exercise

Recommendations

1.Inside Allies

Recommendations

1.Inside AlliesLegalInsurance

Recommendations

2.Outside Audit

Recommendations

2. Outside AuditFire MarshalPoliceInsurance Co.Other Expert

Recommendations

3.Tabletop Exercise

Recommendations

3.Tabletop ExerciseOutsiderInsider

Recommendations

1. Inside Allies2. Outside Audit3. Tabletop Exercise

HDWSI

• It Won’t Be Easy

•But, That’s Our Mission

•Safety: All Prsonnel

TrainingBrief

for YourCamp

Survey