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© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
About the Presenters
1
Dave Olson:
Co-President of W.B. Olson, Inc.
Chicago GC/CM
39 Years Experience
Completed First True IPD in Chicago
LCI Chicago CoP Core Team
Lean Evangelist
Active Jock
Proud Parent and Husband
Rich Seiler:
Lean Coach
Adjunct Instructor NU
Founder & Chairman LCI Chicago
Six Sigma Green Belt
Improved Instructor LCI
Certified Instructor AGC
Old Jock
Family man
© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
October 2017
© LEAN CONSTRUCTION INSTITUTE
LCI Education
& Training
Gemba Walks for ConstructionRich Seller, Dave Olson
© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
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3 Session Objectives
01.
02.
03.
GEMBA
WALK
OBSERVE
ENGAGE
IMPROVE
Learn new ways to see work
Watch ways to engage workers
Get out of the office and into
action
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Do You See The Arrow?
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Farming is easy when the plow
is your pencil and you’re a
thousand miles from the field.
– Dwight D. Eisenhower
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Where value is created
Where waste is detected
Where standards are improved
What Is Gemba?
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Walk your value streams and
talk to the value creators to
truly understand
What is a Gemba Walk?
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G E M B A W A L K S F O R C O N S T R U C T I O N
Now Watching:
How To Do the Gemba Walk
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G E M B A W A L K S F O R C O N S T R U C T I O N
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G E M B A W A L K S F O R C O N S T R U C T I O N
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A sequence of interdependent
activities to design and build
What is a Value Stream?
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G E M B A W A L K S F O R C O N S T R U C T I O N
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• Transforming work in a manner in
which the customer is willing to pay
What is Value?
VALUE-ADDED
NON-VALUE-ADDED
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Designers Builders Sellers
Who Creates Value?
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Purpose Process People
Do people understand their work? Are work activities aligned? Increase trust
Are they improving their value stream Are hand-offs reliable and efficient? Improve training and learning
Learn what actions are necessary? Does work flow? Are we using pull? Ask questions. Inspire suggestions
Evaluate work standards How’s progress tracking?Create a safe, sharing environment
Is the jobsite is organized - using 5S Are materials sequenced JIT? Solve root problems continuously
Look for waste Does work variate from standards?
Respect and challenge people
Uncover chances for improvement Do we need new standards?Raise accountability
3 Ps of Gemba
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G E M B A W A L K S F O R C O N S T R U C T I O N
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3 Steps for Gemba Walk
Define The Purpose Do the Walk Debrief the Walk
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G E M B A W A L K S F O R C O N S T R U C T I O N
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•Look at hand-off points and
discuss COS
•Find waste
•Evaluate resources
The Purposes (Examples)
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Wastes in the Value Stream
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Resources: Constraints:
Are These Resources or Constraints?
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G E M B A W A L K S F O R C O N S T R U C T I O N
Now Watching:
Where’s Waste-o
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G E M B A W A L K S F O R C O N S T R U C T I O N
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G E M B A W A L K S F O R C O N S T R U C T I O N
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•What do you see
•What do you say
•What do you improve
The Walk
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G E M B A W A L K S F O R C O N S T R U C T I O N
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• What are you doing today?
• Why are you doing this today?
• How’s it going?
• How do you know if you’re doing it well?
• How will you know it’s a been a successful day?
• What are your constraints?
• If you run into issues, who helps you solve them?
• Do you have all the resources that you need?
• Who follows you? What do they need from you?
• Do you have any ideas to improve the work?
• What would you ask?
Questions Help You Understand and Influence
If you do not know how to
ask the right question, you
discover nothing.
– W. Edwards Deming
© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
• Was there good work flow?
• If so, why?
• If not, why?
• Did the workers understanding
the plan?
• What will we fix
Debrief
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Now Watching:
Gemba Walk (Talk) In Detail
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G E M B A W A L K S F O R C O N S T R U C T I O N
© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
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Bridge Gaps Horizontally Across Internal and External Silo’s
Owners/User Designers Constructors Trades
Walks Unify People and Teams Horizontally
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Value Creator$:
Servant Leaders
Servant Leaders
V
E
R
T
I
C
A
L
G
A
P
S
© LEAN CONSTRUCTION INSTITUTE
G E M B A W A L K S F O R C O N S T R U C T I O N
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• Where the value is created
• Understand, influence, and connect people on processes
• Value is what the customer is willing to pay for
• Designer, builders and seller create value
• A value stream is a sequence of interdependent activities
• Can’t lead from your office
• It’s the CHECK part of PDCA
Gemba Walk Recap
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Now Watching:
Gemba for Pre-Construction
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G E M B A W A L K S F O R C O N S T R U C T I O N
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G E M B A W A L K S F O R C O N S T R U C T I O N
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Question and Discussion
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