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AGILE IT SOLUTIONS AND MANAGED SERVICES, DELIVERED BY EXPERTS
FULLY ACCREDITED DESIGN, DEPLOY AND MANAGEMENT SUPPORTED BY OUR 24 / 7 SERVICE DESK
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Work cohesively with your teams to deliver additional
revenue and margin streams and satisfaction to your
customer base.
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WHO ARE WE?
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WHO AND WHERE WE AREAll About People, Process, Productivity = aap3Founded on the principle of providing technology or skills to increase business productivity & gain competitive advantage.Founded in 1998
San Jose, CAWest Coast Operations
“Capital of Silicone Valley”
Cary, NCEast Coast Operations
& US HQ
“Research Triangle Park”
SouthamptonPan-European Operations
& UK HQ
“Southampton Science Park”
Service Operation Centres (SOCs)
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IT SERVICESTransform your IT, innovate your business and deliver an enhanced
customer proposition.
Provide unmatched capabilities, harnessing information technology to give customers a superior experience and help them realise
their IT full potential.
Allows you to focus on your core business activities.
35,000+Users
70+Countries
500+Workforce
10+Year
ClientsBuild to order
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ACCREDITATIONS & CERTIFICATIONS
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WHO WE DO IT FOR
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PLATINUM CLIENTS
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WHAT WE DO
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OUR CORE
Providing comprehensive end-to-end LAN, Wi-Fi and Security solutions . aap3 ;
designs, builds and manages secure scalable networks enabling you to focus on
your core business
Transforming your customers’ computing environment utilising
innovative hybrid solutions built to enhance your
customers’ business and achieve your overall goals.
Blending in house, virtual and on site support to
provide a solution tailored exactly to your needs so that you / your customers can get
the very best from their IT investment.
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WITH MORE FOCUSFocused on your computing environments, applications and cloud services capabilities to
ensure you meet business goals
Network Focus
Waas
Low & high Density Wi-Fi
Vendor Agnostic Routing and Switching capabilities
Network Security Best Practice approach
IT Focus
On Premise & Remote
Iaas, Paas
Convergence
Cloud Solutions
Migration Solutions
Security Solutions
Managed Services
IT Service Desk
RMS
Project management Office
Field Services
Consultation
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NETWORK SOLUTIONS
ASSESS PLAN DESIGN IMPLEMENT OPERATE
Security Firewall auditIPS/IDS audit Risk Mitigation Plan High & Low Level
Security DesignsPre-vetted & qualified
installersRemote Managed
Service
LAN Router auditSwitch audit LAN Remedy Plan High & Low Level LAN
DesignsPre-vetted & qualified
installersRemote Managed
Service
WIFI Wi-Fi auditWi-Fi Questionnaires Wireless Site Survey High & Low Level Wi-Fi
DesignsPre-vetted & qualified
installersRemote Managed
Service
WAN/VPNMPLS & Leased Line
auditVPN audit
WAN Action Plan High & Low Level WAN Designs
ISP Partners & qualified installers
Remote Managed Service
Understand what you have
Understand where you should/want to be
Design the solution in detail
Implement the approved solution
Making sure your network operates as
designed
Gain a single pane of glass view of your networks health and mitigate risks to your business from potential security breaches to device failures.
Providing a complete end-to-end network solution operated by our RMS service.
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IT SOLUTIONSFocused on computing environments, applications and cloud services to ensure you meet
business goals.
Computing Solutions
On-Premise Architecture
Virtualisation
Hosted / Datacentre
Infrastructure as a Service
Storage / Backup Solutions
Security Solutions
Defence in Depth
AV / Malware Protection
Web Filtering
Email Filtering
Endpoint Firewall
Cloud Solutions
Office 365 Portfolio
Cloud Infrastructures
Cloud Applications
Migration Solutions
WaaS
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MANAGED SERVICES
IT Service Desk
Request Fulfilment
Incident Management
Problem Management
24 / 7
Governance
Remote Managed Service
Infrastructure Monitoring
Infrastructure
Management
Performance Management
Inc. IT Service Desk
24/7/365
Project Management
Rapid Deployment
Scalability – demand against a pool of well
established PM resources
Pipe line management
Established On – Boarding process
60 x PMs Globally
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PROJECT MANAGEMENTOn demand PMO staff (from Programme Managers to project Coordinators/ administrators (Scalability)
Tailor support, utilised on a Project-by-project basis
Clear and visible scoping, planning, management and control
Proactive management of project issues, risks and change
Project plans
Project update reports and/or meetings as agreed
Effective management of resources
Maintain customer SLAs and performance reviews
Deliver against goals & targets
Service delivery reviews
Project closure report and/or customer satisfaction survey
Infrastructure as a Service
Storage / Backup Solutions
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PMOBenefits
Cost savings, with no hidden costs & clear ROI
Dedicated & trusted Project Managers
Tailored support
Clear and visible scoping, planning management and control
Proactive management of project issues, risks and change
Frees you up to focus on core competencies
Strengthens customer relationships
Accelerated delivery through re-use of project experience
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PMODeliverables
Supply of PMO staff resources
Project plans
Project update reports and/or meetings as agreed
Effective management of resources
Maintain customer SLAs and performance reviews
Guarantee PMs deliver against goals
Guarantee PMs deliver against targets
Service delivery reviews
ROI
Project closure report and/or customer satisfaction survey
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CISCO CASE STUDYaap3 partnership with IBM as a service provider to Cisco
Technical support ,Project Management and Telepresence installations. Pro-active management of a large part of Cisco’s IT estateCisco’s challenge : to manage the vast entirety of their internal IT estate. Needed: a Managed Service Provider to provide a diverse range of services in line with their long term strategic objectives. aap3 supports 20,000 users across 63 countries in EMEA providing :• Tier 1, 2 and 3 Service Desk support• Server support and maintenance • Network infrastructure support• Fully immersive Telepresence installation support• Field engineering support• Technical project managersaap3 – provides management of Cisco’s DEC (Device Exchange Centre). Relationship has been ongoing for 12 years
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WHAT WE CAN DO FOR YOUTo provide you a wealth of Expertise, Knowledge, Experience in a highly complex area of IT.
The ability to work cohesively with your teams to deliver additional revenue and margin streams and satisfaction to your customer base.
Governance
Complimentary Service
Follow the Sun Support
Multi site
Multi Country
Multi Vendor
Recruitment
Audits
Ring Fence Customer
Opportunity
Add Credibility
White Label
Hands ON Approach
Due Diligence
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IT’S ALL ABOUT TRUSTWE HAVE PROVEN THAT WE CAN DELIVER
WE HAVE CREDIBILITYWE HAVE DONE “IT” FOR SOME OF THE BIGGEST & THE BEST
WE HAVE EXPERIENCE, EXPERTISE, KNOWLEDGE AND STABILITYWE CAN DO “IT” FOR YOU
THANK YOU !
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