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Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu
Industrial Extension ServiceIndustrial Extension Service
General Overview
As of: June 13, 2011
North Carolina State UniversityIndustrial Extension Service
Campus Box 7902Raleigh, NC 27695-7902
1-800-227-0264 or 919-515-2358www.ies.ncsu.edu
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 2
Proven Value for North Carolina CompaniesProven Value for North Carolina Companies
Since January 2000: over $2.08 BILLION in economic benefit and over 13,400 jobs
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 3
We Produce ResultsWe Produce Results
R.A. Serafini Inc., Gastonia, 2011
Bradley Serafini, Treasurer: "A company has to keep moving forward and constantly improving in the 21st century.... We look at things differently now.... We couldn't have accomplished it without NC State."
Impact Fulfillment, Burlington, 2010
Tom Zone, Exec. VP: "We felt we had to improve our competitiveness in order to grow our business. Lean manufacturing offered the best way to accomplish our objective."
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 4
We Know Manufacturing MattersWe Know Manufacturing Matters
As of 2009, North Carolina manufacturing ranked:
1st in the Southeast
4th in the U.S.
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 5
Celebrating "Made in NC"Celebrating "Made in NC"
"Manufacturing Makes It REAL" Tour
September 2010: 1100 miles, 5 days, 12 events
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 6
Manufacturing Makes It Real NetworkManufacturing Makes It Real Network
Ongoing regional networking opportunities
Continued advocacy for manufacturing
Multiple participation levels
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 7
We Are NC StateWe Are NC StateDoing our part to fulfill the University's Mission:
"Active integration of teaching, research, extension, and engagement"
"Leadership for intellectual, cultural, social, economic and technological development within the state, the nation, and the world"
Mission Statement Revised by UNC Board of Governors, 11/13/2009
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 8
IES: Over a Half Century of ServiceIES: Over a Half Century of Service
Working with NC industries since 1955
First such extension service in the nation -- experienced and dedicated
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 9
We Bring NC State Expertise to YouWe Bring NC State Expertise to You
80 people in 14 offices across NC
Specialists average over 15 years of private industry experience
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 10
Advisory Board Provides Industry FocusAdvisory Board Provides Industry FocusRAY BEST
Duke EnergyDurham
JOHN CHAFFEENC Eastern RegionKinston
STEVE FORRESTBrushy Mountain Bee FarmMoravian Falls
GRANT GODWINMartin Marietta CompositesRaleigh
ROB HARTMANSouthern Tea LLCMarietta, GA
PRESTON HOWARDMfrs & Chemical Industry CouncilRaleigh
RAY JONESVX AerospaceMorganton
BOB MCCRACKENNucor Plate MillWinton
LEW MYERSFreelonResearch Triangle Park
DR. TERRI HELMLINGER RATCLIFF
Industrial Extension ServiceNorth Carolina State University
DALE STOLLERGoulston TechnologiesMonroe
JONATHAN TURNERConsultantCary
NC REP. DOUGLAS YONGUE
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 11
Our Expanding Client BaseOur Expanding Client Base
Manufacturers
Service companies
Hospitals
Government offices
We can make any process more efficient and any routine operation more effective
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 12
What Do We Do? Whatever You NeedWhat Do We Do? Whatever You Need
We transform companies & organizations through a variety of products & services:
Process ImprovementLean/Six Sigma
Business Management
Environmental, Health & Safety Programs
Technology & Entrepreneurship
General Business Assessments
We solve problems and add value
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 13
Lean/Six SigmaLean/Six Sigma
Increase production and profit, improve quality
Reduce wasted time, wasted materiel, and non-value-added work
IES offers:
Applications tailored to your specific needs
Training courses for all levels & interests
Six Sigma Black & Green Belt certification training
And more …
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 14
Business Management SystemsBusiness Management Systems
On-Site Standards & Compliance AssistanceISO 9001 – Quality management
ISO 13485 – Medical devices
ISO 14001 – Environmental management
ISO/TS 16949 – Automotive
AS 9100 – Aerospace
140 companies certified through IES assistance
North Carolina Awards for Excellence (NCAfE)
Program Management, Teambuilding, Etc.
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 15
Environmental, Health & SafetyEnvironmental, Health & Safety
On-Site Assistance & Open Enrollment Courses
Standards & Compliance: OSHA, EPA, NFPA
Specialized Topics
OSHA Training Institute
Hazardous Materials
Hazardous Waste
New "E3" Initiative: Economy, Energy, and Environment
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 16
Technology & EntrepreneurshipTechnology & Entrepreneurship
NCSU Technology Incubator
Minerals Research Laboratory
Affiliates
Polymers Center of Excellence
Hosiery Technology Center
Growth
Eureka! Winning Ways
ExporTech
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu
Started in 1999, managed by IES since 2003
Economic impact as of 2007:
$75 million to GSP
Nearly 900 new jobs
$6.5 million in state & local tax revenue
17
The NC State Technology IncubatorThe NC State Technology Incubator
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu
Founded in 1946, managed by IES since 2004
Provides tailored, on-call research in mineral processing & separation
18
Minerals Research LaboratoryMinerals Research Laboratory
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 19
Affiliate Innovation ProgramsAffiliate Innovation Programs
Industry-specific expertise and service
Polymers Center of ExcellencePartnership between NCSU & UNC-Charlotte
Hosiery Technology CenterPartnership with Catawba Valley Community College
Aligned with National Institute of Standards & Technology's Manufacturing Extension Partnership (MEP)
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 20
Growth ProgramsGrowth Programs
Eureka! Winning Ways
Create, select and execute smarter ideas
Disciplined system from "idea guru" Doug Hall
IES is the only organization in NC licensed to deliver this system
ExporTech
Insight into export issues
Help breaking into overseas markets
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 21
Promoting Business Excellence ("Probe")Promoting Business Excellence ("Probe")
Assessment compares a company to over 7500 companies worldwide
Provides comprehensive company insight
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 22
A Great Return on Your InvestmentA Great Return on Your Investment
Tangible & Intangible Benefits:
Increased sales
Reduced costs
Hiring & retention
Employee development
Expanded opportunities
2010 ROI: $25-to-1
Industrial Extension Service
Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 23
We Succeed When You SucceedWe Succeed When You Succeed
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