1.1.2 Leadership Communication Process

1.1.2 Leadership Communication Process

Process Owner: Larry McAdams

President: Larry McAdamsController: Donna TalamantezSales: Bill Christensen

• Moved to North Hills, CA in 1966 • Member SEA since 2009• Approximately 50 employees• Manufacture high precision actuator subassemblies for

aerospace applications.

• Established 1937– Los Angeles, CA– Corner: La Cienega &

Beverly Drive

1.1.2 Leadership Communication Process Worksheet

1.1.2 Leadership Communication Process Worksheet

1.1.2 Leadership Communication Process Worksheet

Staff Meetings [1.1.3 Org Performance]

Publish Strategic Goals & Objectives to Board [1.1.1 Strategic Planning]

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

All hands meeting

1. Scheduled three times per year

2. Business review/updates

3. Performance updates

4. Special announcements

5. Employee recognition ($$$)

6. On-site (employee lunchroom)

7. Company provides (catered) meal

8. Occasional special SEA Employee Development

Award

All hands meeting

1. Scheduled three times per year

2. Business review/updates

3. Performance updates

4. Special announcements

5. Employee recognition ($$$)

6. On-site (employee lunchroom)

7. Company provides (catered) meal

8. Occasional special SEA Employee Development

Award(Strategic

Vision Statement )All-hands Meeting: 04/21/11

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Skip-level Lunch

1. “ Lunch with the President ”

2. Usually four employees

3. Meet in President’s office

4. Provide lunch

5. Invite different departments

6. Two-way exchange

7. Open forum

8. Absolute anonymity

9. No retaliation

10. “ Let it age “, then

11. Share insights with Senior Staff

Skip-level Lunch

1. “ Lunch with the President ”

2. Usually four employees

3. Meet in President’s office

4. Provide lunch

5. Invite different departments

6. Two-way exchange

7. Open forum

8. Absolute anonymity

9. No retaliation

10. “ Let it age “, then

11. Share insights with Senior Staff

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Holiday Banquet

1. Annual Holiday Luncheon

2. Offsite at local restaurant

3. Noon on the day before Winter holiday

4. Review & celebrate year-end accomplishments

5. Mr./Mrs. Schrillo attend & present service pins

6. Distribute Holiday bonuses

7. After lunch, employees take the rest of the day and begin the holidays

Holiday Banquet

1. Annual Holiday Luncheon

2. Offsite at local restaurant

3. Noon on the day before Winter holiday

4. Review & celebrate year-end accomplishments

5. Mr./Mrs. Schrillo attend & present service pins

6. Distribute Holiday bonuses

7. After lunch, employees take the rest of the day and begin the holidays

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Screen Saver

1. Maintained on network server

2. Available to all workstations

3. Use for:

• Holiday calendar

• Monthly event calendar

• CI tracking reports

• Performance charts & graphics

• Announcements

4. Any employee may submit inputs; staff determines if appropriate.

5. ???

Screen Saver

1. Maintained on network server

2. Available to all workstations

3. Use for:

• Holiday calendar

• Monthly event calendar

• CI tracking reports

• Performance charts & graphics

• Announcements

4. Any employee may submit inputs; staff determines if appropriate.

5. ???

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Gift Cards

1. $25.00 gift card

2. “ Instant recognition ”

3. May be for any special contribution

4. Any two staff members approve

5. Begun in 2010

6. Very well received,

7. Viral buzz

8. Employees now recommend

fellow employees.

Gift Cards

1. $25.00 gift card

2. “ Instant recognition ”

3. May be for any special contribution

4. Any two staff members approve

5. Begun in 2010

6. Very well received,

7. Viral buzz

8. Employees now recommend

fellow employees.

Gift Card Awards Log

Larry A.

• Suggested Inspection fixture

Mario M.

• Designed Inspection fixture

Monica R.

• CI communication board

Eddie R.

• Reworked / recovered

scrapped parts

Gift Card Awards Log

Larry A.

• Suggested Inspection fixture

Mario M.

• Designed Inspection fixture

Monica R.

• CI communication board

Eddie R.

• Reworked / recovered

scrapped parts

Building Blocks for Employee Communication [1.1.2 Leadership Communication]

Annual Reviews

1. Every April for shop and hourly

2. As indicated for “ specials “

3. Special form for supervisory

4. Incorporates recommended increases

5. COLA + Merit adjustments

6. Includes employee response form

Annual Reviews

1. Every April for shop and hourly

2. As indicated for “ specials “

3. Special form for supervisory

4. Incorporates recommended increases

5. COLA + Merit adjustments

6. Includes employee response form

…and finally.

Contact:L.W. McAdams [lwmc@schrillo.com]Sales: Bill Christensen [sales@schrillo.com]Tel: 818-894-8241 Fax: 818-895-2113 AS9100 “Rev B” certifiedVisit our website - http://www.schrillo.com

Thank You