1 SEWP Customer Meeting. 2 Agenda Intros General Concepts Customer Service / Ordering Contract...

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SEWP Customer Meeting

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Tools

Wrap-up

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Tools

Wrap-up

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Types of Federal Contract Vehicles

GWACs• 4 OMB Authorized Executive Agents

- Commerce, GSA, NIH, NASA

- NASA is authorized by OMB to manage SEWP as a GWAC

• Based on Clinger-Cohen Act

• Economy Act determination not required for GWACs

• Open to All Federal Agencies and Their Authorized Support Contractors

Franchise Funds• Provide Procurement Support

• Authorized by OMB

- Department of Interior, Department of Treasury, GSA

MACs / IACs• Rules / Authority / Agreements not always clear

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SEWP Mission and Scope

SEWP Scope == IT Product Solutions• All Types of IT and IT Related Products (Hardware, Software, Network

Communications, Audio-Visual, Supporting Technology, Cost per copy)• Maintenance / Warranty / Product Training• Firm Fixed Price Product Based Services

-Planning, Installation and Implementation Services – not limited-10% Limit on Consulting Services in Support of Purchased Products

“ To serve up fresh technologyfor federal agencies”

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SEWP Specific Line Items

5 Variable priced CLINS on every SEWP IV Contract• SEWP-Z: For SEWP 0.6% fee• CREDIT-Z: For Credits• TRAVEL-Z: For Travel in support of in-scope services

-Must follow GSA Travel pricing and regulations

• DELIVERY-Z: For delivery and shipping costs• OPEN-Z: For Open Market Items

- Items within SEWP’s scope but not currently on contract-Total price of all OPEN-Z CLINs must be below micro-purchase limit ($3,000)

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SEWP Philosophy

Integrity is Key

Flexibility• Generic / commercial contracts

Control and Constraint• Government oversight and control over all contract activities

• After 14 years and over 150,000 orders, SEWP has had to cancel only one protested order

OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Tools

Wrap-up

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SEWP Vision & Customer Service

Advocate for Agencies• Call, call, call

• Help Desk – 301-286-1478 / help@sewp.nasa.gov

• RFQ, Search, FAQs, etc.

Training /Outreach•FREE on-site training on Contracts, SEWP Program, and Tools

• Meetings / Retreats / Conferences

Quality Assurance / Past Performance

“To be the premier customer-focused contract vehicle for federal government purchases of IT products”

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SEWP Program Processes

On-Line Contract Database of Record• All contract items reviewed for scope and pricing

• Technology Refreshments within hours of requests

Processes for Oversight, Compliance and Monitoring

• Extensive reporting and tracking

• All Orders Reviewed

- Orders over $100,000 reviewed by senior management for scope

• Continuous interaction with Contract Holders

• Electronic processes for efficiency and accuracy

• SEWP Fair Opportunity Form – required for orders over $5 million

1 Business Day Turn-around

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Contract As If Your Own

Delivery Order Against Existing Contract

Commercial Based and Flexible Contracts• Additional Ts & Cs may be added to orders

Agency Specific Policies

Contracts / Forms On-line • Typical Contract Action Forms on-line

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Support for Procurement Lifecycle

Pre-Order Support• Online Search and Quote tools and

RFQ tracking

• Answer questions on quotes and processes

Order Processing• Accept, check, process and forward

orders (includes credit cards)

• Reconcile and track orders

Post-order Support• Process and post order status data

• Assist in order resolution and QA checks on order satisfaction

Purchase request submitted to COAgencies

SEWP

Vendors

Contracting officer approves purchase

Orders submitted to SEWP BOWL

SEWP verifies and enters orders in SEWP db

SEWP submits orders to vendors

Orders monitored for delivery

Orders delivered

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Purchase from Existing Contracts

Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract

• Authorization Letter from Support Service Contractor’s CO (Contracting Officer)

- Authorization required on an individual support service contract basis

• Appropriate FAR 51 requirements must be met

• List of Authorized Support Service Contractors available on SEWP website

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Save Money: Low Prices, Tiny Fees

Order Amount Fee Percentage

$0 to $1,666,666.66 0.6%

$ 1,666,666.67 and up Capped at $10,000

Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no cap - NIH ECS GWAC: 1% with no cap

Program budget is self contained• NASA provides no direct SEWP funding• No SEWP funding is provided to NASA except for overhead costs

Fee may be either a separate line item or included in product pricing

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Tools

Wrap-up

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SEWP by the Numbers

38 Competed Prime Contractors; 21 Small Businesses6 SDVOSB

700,000+ IT products (SEWP IV as of Sept ‘07)

1500+ Manufacturers (SEWP IV as of Sept. ‘07)

7 Year Contracts

$5.6 Billion Contract Limit

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SEWP = Fair and Reasonable Pricing

Combined Buying Power and Internal Competition Drives Competitive Pricing

Less Than or Equal to GSA Price

Pre-competed, Pre-negotiated Contracts

• Multiple Competitions (Groups)

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Contract Holder Groupings

4 Competed Groups• Group A (OEMs and Value Added Resellers(VARs)): 9 Contract Holders

• Group B: SDVOSB Set-asides (VARs): 6 Contract Holders

• Group C: Small Business Set-asides (VARs): 12 Contract Holders

• Group D: Non-Set-aside (VARs): 15 Contract Holders

1 Non-Competed Group• Group E: Non-competed 8(a) set-asides

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Fair Opportunity

Fair Opportunity MUST BE provided within a Grouping•Opportunity may be provided across multiple Groupings

Fair Opportunity Applies to any Multi-award Order• FAR 16.505(b)•Process for Fair Opportunity (per FAR) is at CO’s Discretion

SEWP Web Tools Provide Assistance• To determine suggested sources you can use:

-Manufacturer List-Search (part number)

• For Fair Opportunity:-RFQ

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Group A

Computer System OEMs and Value Added Resellers • Dell

• Force 3 Small, Minority-Owned

• HP

• IBM

• James River Tech Small

• MPC Small

• PCMall / GMR

• SGI

• UNISYS

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Group B: SDVOSB Set-Aside

Value Added Resellers• Alvarez Associates

• FedStore

• GovWare / Microtech LLC

• i3

• Knight Point

• Three Wire

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Group C: Small Business Set-Aside

Value Added Resellers• Blue Tech 8(a) / Woman-Owned / Hubzone

• CounterTrade Products 8(a) / Woman-Owned

• FCN Woman-Owned

• GC Micro Woman-Owned

• Intelligent Decisions Minority-Owned

• iGov

• Immix

• Merlin 8(a) / Veteran-Owned

• Red River

• Sword and Shield Veteran-Owned

• Technica 8(a) / Veteran-Owned

• TKC Integration 8(a) / Alaskan Native Co.

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Group D: Full and Open

Value Added Resellers • Apptis• Best Buy• CDW-G• CounterTrade Products (also Group C) Small 8(a) / Woman-Owned• DataLine• GovConnection• GTSI

• Immix (also Group C) Small Business

• Lanier/Ricoh (Printer OEM)

• PCMall / GMR (also Group A)• Presidio• SoftChoice• Unisys (also Group A)• Emtec• WWT

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A Sampling of SEWP Manufacturers

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Group E: 8a Set-Aside (non-competed)

Non-Competed 8(a) Set-aside Contracts• Primarily product based services

• Complement Prime Vendor (competed) contracts

• Limited to $3.5 million per contract

• Currently 1 Contract Holder

FY07 Plans• Transition PSI Technology from SEWP III to SEWP IV

• Add 4-6 set-asides including 8(a) SDVOSBs

• Set-aside selection based on:

- Government recommendations

- Company capabilities as they relate to SEWP scope

- Geographic coverage

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Web

Wrap-up

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SEWP customer service contacts

Web www.sewp.nasa.gov 24x7x365

E-mail Help@sewp.nasa.gov Get answers within 24 hours

Helpline 301-286-1478 Mon–Fri, 7:30 AM–6:00 PM ET

Fax 301-286-0317 Fax orders

E-mail Orders

sewporders@sewp.nasa.gov E-mail orders

Mail Mailstop 720.S, NASA GSFC, Greenbelt, MD 20771

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The SEWP Management team

Program Mgr. / CoTR Joanne Woytek 301-614-7128 joanne.woytek@nasa.gov

Deputy Program Mgr. Pat Logan 301-614-7127 Patrick.d.logan@nasa.gov

Operations Manager Dave Heimann 301-614-7111 David.P.Heimann@nasa.gov

Contract Holder Relationship Manager Al Marshall 301-614-7141 Alexander.Marshall-

1@nasa.gov

Business Architect Marcus Fedeli 301-614-7125 mfedeli@nasa.gov

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Thank You!

V. 10/14/07