1 Rey Ty Intercultural Orientation 2006 Armm

Asalam AlaikumMABUYAY!

Shalom!Greetings of Peace!

Rey

How was your trip? Enough sleep?

Intercultural Differences,

Crosscultural ValuesRey Ty

Structure

Int’l Programs (Dr. Deb Pierce)

College of Liberal Arts & Science

Center for S.E.Asian Studies

Int’l Train’g Office (Dr. Lina Ong)

Nancy Schuneman

Dr. JayaGajanayake

Dr. Susan Russell

PROJECT DIRECTORS

• Dr. Lina Davide Ong • Dr. Susan Russell

TRAINING COORDINATORS• Rey Ty (Chi-Noy)

• Ida Mandica (Indonesian)

• Nalika Diyadawa (Sri Lankan)

IF YOU HAVE PROBLEMS

• Level 1: TALK TO TRAINING COORDINATORS FIRST – REY– IDA – NALIKA

• Level 2: THEN TO DR. LINA DAVIDE-ONG

ITO Staff• Lina Ong

– Davide– Doctorate– Davide: UN Ambassador

• Ida Mandica– Ph.D. Candidate– Priayi– Platinum & Coal Mine

• Nalika Diyadawa– Finishing Master’s degree this summer

My Origins• Father• Mother• Born & Raised• Lived in

• Travel

• China• Leyte• Chinatown, Manila• Quezon City; Paris, France;

Berkeley, U.S.A.; DeKalb• Asia (Bangladesh, Cambodia, China,

HK, Indonesia, India, Japan, Malaysia, Pakistan, Taiwan, Singapore, Thai)

• Europe (Austria, Belgium, Denmark, France, Germany, Italy, Luxemburg, Monaco, Spain, Switzerland, UK)

• Americas (Argentina, Brazil, Canada, Chile, Mexico, U.S.)

• Education • M.A.: Univ Calif Berkeley• Certificate courses: Univ. Paris

(Sorbonne); Univ. Strasbourg (IIDH)

• M.A.: NIU • Doctoral Student

• Teaching • U.P. Diliman, Philippines• EIP/CIFEDHOP, Switerland

But in the U.S.• As you will see during your stay, what your

background is and who your connections are, are not important.

• What you can do is important.

I HAVE BEEN TO:

Lanao del SurMaguindanao

Lumad Communities

Northern Mindanao

Bukidnon,

Camiguin,

Misamis Oriental

Central MindanaoNorth CotabatoSouth Cotabato

Western MindanaoLanao del Norte,

Zamboanga del Norte, Zamboanga del Sur

Southern MindanaoDavaoDavao del NorteDavao del Sur

1 cent (penny)

5 cents (nickel)

10 cents (dime)

25 cents (quarter)

Using U$ Currency

Coin Denomination$

COINS

• 1 PENNY• 1 NICKEL• 1 DIME• 1 QUARTER

• 1 CENT• 5 CENTS• 10 CENTS• 25 CENTS

Using U$ Currency

•Be familiar with US currency to avoid costly mistakes.

•Be sure to check the denomination of each bill before giving it out in payment.

MONEY

• BILLS– $1– $5– $10– $20– $50– $100– $500– 1,000

MAIL LETTERS

• ZIP CODE: 60115

• Mailboxes

• BUY STAMPS – HOTEL FRONT DESK– VENDING MACHINES

HUSKIE BUCKS

• RESTAURANTS

• VENDING MACHINES

• PHOTOCOPIES

TELEPHONE

• LONG DISTANCE: (1)

• AREA CODE: (815)

• COUNTRY CODE:

• CITY CODE:

• PHONE NUMBER

Using the Telephone

Numbers to dial:

Domestic:

0 + (area code) + seven digit number

International call:

011 + 63 + 88 + phone number (landline)

011 + 63 + cell phone number

____________________________

Telephone Etiquette When you call someone, it is polite to identify

yourself

Call between 9 am & 10 pm only, unless it is an emergency.

Except if you are told it is ok to call earlier or later.

You can find these in-house restaurants and cafeterias in the Holmes Student Center.

Right outside NIU

• Village Commons Bookstore area (VCB)– Great Wall Chinese restaurant – Subway– Pita Pete’s– Shelley’s

Downtown DeKalb

• The House Café

• Thai Restaurant

• It’s Greek to Me Greek Restaurant

• Mexican Restaurant

• Irish Pub

Shopping Area• Wal-Mart• Best Buy• TJ Maxx• Border’s Books & Café• Barnes & Noble Books & Café • J.C. Penney• Target• Kohl’s• Bed, Bath & Beyond• 2 Dollar Stores• Michael’s Arts & Crafts

FoodMost grocery stores have an

Asian or an international section.

Restaurants in the United States range from inexpensive "fast-food" to very expensive restaurants

FOOD• VENDING MACHINES

• 24-HOUR GROCERY

• CORNER STORES: 7-11, VCB 2ND FLOOR

• KOSHER (Closest to Halal)

• HOT OR CHILI SAUCE

• “ORIENTAL SECTION”– RAMEN NOODLES– SOY SAUCE

• VEGETABLE SECTION

• Read Food Labels

Sariling Sikap

• Recycling Bin

Mailboxes:

One is located in front of the Holmes Student Center (left side, if you are facing the library)

The other one is at a kiosk (gazebo-like structure) located on the right side of the Center

The Recreation Center offers weight lifting and exercise machines, racket ball courts, and indoor multi-purpose courts.

Smoking

NOTE:

It is also customary, when with others, to ask if they object to your smoking (particularly when you will be together).

Smoking is not permitted in many public areas.

Fire Prevention

Know where the nearest is.

Unplug anything before you leave your room.

Notify the police department if there is a fire.

Notify Dr. Lina Ong of your situation as soon as possible.

Enculturation process of learning the culture of

your birth

Acculturation process of learning a culture

different from your native culture

Understanding the U.S.

Culture

U.S. Cultures• Dominant Western-European-American Culture

• Minority Cultures– African American, Native American– Asian American, Latino

• Subcultures– Gothic, 50s, 60s, Punk

• Alternative Culture or Counter-Culture– Environmental, Pro-Labor, Generic, Prosumer, Anti-

war

• Suppressed or Minoritized Cultures– Homeless, People with HIV/AIDS, orphans, youthful

offenders…

Minorities in USA Today

12% African American

13% Latinos (Hispanic)

4% Asian and Pacific Islanders

1% Native American

DIVERSITY

Low Power Distance

• Low Power Distance• Egalitarian• Power sharing & evenly distributed among

citizens• Superiors treat subordinates as equals• Subordinates treat superiors as tequals• Mutual equal treatment• Two-way communication• Earned status & achievement, success

Task Orientation

• Accurate Information

• Logic Oriented

• Efficient & practical

• Time: be punctual; respect others; insulting to those who wait

Direct Communication

• Short, direct answer shows respect for others• A yes is a yes; a no is a no; certainty (or uncertainty

avoidance)• Give direct factual answers for information• Fouls: No teasing, no bullying, no discrimination, no

racism allowed• Say what you think (nicely) & it will not be taken

personally• “Hi, Hello” to everyone; friendly• Short-term fluid relationship• Competition & confrontation• Future focused

Individualism

• I have my own identity

• I have my own opinion & I speak for myself

• Take initiative

• My behavior reflects on me

• Nuclear family

• Individuals & students speak up

Privacy

• Enjoy having time & space for themselves• Ask permission to borrow something or to

interrupt a conversation• I own my property• Label personal items in a community setting

to set them apart from the group’s items• Ok to have private conversations & not

include everyone• Telephone Calls: ID yourself, not before 9AM,

not after 10PM

Different Concept of Hospitality• Planned

• Advance notice

• Make your own arrangements other than what is communicated to you

• Guests pay their own transportation & restaurants, unless if your hosts say they will pay

• Hospitality is a special occasion

• Bring a gift; thank your host; send a Thank You card or telephone the next day to thank

Low Context

• Informal• Nothing matters, anything goes, within reason• What you know is important• Do not be offended by the casual atmosphere• They do not know what your rules are: so leave

them at home!• Address people by their given names, unless

others use titles• Let’s have lunch together some time: it’s saying

“Goodbye.”

Punctuality

• Time oriented

• Structured

• Use time efficiently

• Plan their day & saving time is a virtue

• Activities happen at the announced time; full attention required; informal chatting happens before or after the event

Personal Space

• Avoid physical contact

COURTESY

DIGNITY

• There is dignity in all work: manual, mental and all.

• Factory work, university work, grocery work, restaurant work

• Garbage collectors, custodians, & chambermaids might earn more money than professors!

RESPECT

• Treat everyone with respect.

• Treat others as you want to be treated.

NON-DISCRIMINATION

• Treat people of all colors equally: black, brown, white…

• Treat people of different incomes equally: poor, middle class, rich

• Treat people of all professions equally: drivers, janitors, custodians, professors, waitresses, directors, secretaries

• Treat people of different weight, height, appearance, etc. equally

GREET

• Greet everyone who you work with or who works with you or for you

• Drivers, secretaries, instructors, waiters, waitresses

4 MINIMUM WORDS

• 1. Hi!

• 2. Please…

• 3. Thanks!

• 4. Bye!

SAY…

• SAY “HELLO” TO JOCELYN & OTHER STAFF MEMBERS IN THE HOTEL

• GREET & THANK DRIVERS– Chris, Chuck, Reid, & Ron

• SAY THANK YOU (OR “YOU’RE WELCOME”) WHEN PEOPLE THANK YOU

TAKE YOUR OWN PHOTOS

• We will take official photographs

• Please take your own photos with your cameras

CROSSING THE STREET

• Do not jaywalk

• Make sure the light for pedestrians is green.

• When crossing a pedestrian lane, first, turn your head left & look left, then wave a “thank you” sign or say “thank you”, cross carefully, and turn your head right and look right, then make a “thank you” sign, and cross carefully.

FIRST BRUSH W/ U.S. CULTURE

• FIGHT IN THE CAFETERIA

• People Kissing in Public in front of you

• WHAT TO DO?

Months Living in New Culture

1 2 3 4 5 6

Acc

epta

nce

of N

ew C

ultu

re

High

Low

Frustration

Understanding

Elation

Stages of Culture Shock

Daniels & Radebaugh, Int’l Business

Honeymoon Honeymoon Culture of Recovery & Origin Adjustment Adjustment Overseas Home Disorientation Confrontation with Disorientation the new culture Confrontation with self and/or familiar

Clash Clash of of

Cultures?Cultures?

Implications for Us

• Be conscious of your own nonverbal behavior• Avoid judging other’s behavior by your values• Recognize that the learning environment in the

U.S. may differ from what the you are accustomed to

Are we Are we stereotypingstereotyping

??Stop!Stop!

Generalizing Generalizing vs. vs.

StereotypingStereotyping

1 Ethnocentric

3 Cosmopolitan

2 Romantic

ATTITUDES

As you try to become familiar with the new culture, keep the following in mind….

Do not travel with misconceptions!

Do not be judgmental.

Residence Halls

Keep an open mind.

Be sensitive to new culture cues you will be receiving.

Take a positive attitude & open mind with you

Explore DeKaIb, Chicago,Springfield, Utah…Strive to know as much as you can…

However, IN ORDER NOT TO CROSS ETHICAL BOUNDARIES…

Inform others about your religious or dietary restrictions

1) pro-actively (best) or2) reactively (too late?)

MARAMING SALAMAT!

THANK YOU!

Reference• Davide-Ong, L. (2006). Pre-Departure

Orientation: Getting for Your Visit to the U.S.A. DeKalb: Northern Illinois University International Training Office.

• Hofstede, G. (2003). Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage Publications.

• Sarah A. Lanier (2000). Foreign to Familiar. Clarkesville, GA: McDougal Publishing.