1 - OSHA Update 2 - Computer Workstations Our Experience 3 - Ed Boards

9/10/089/10/08 DTSDTS 11

1 - OSHA Update1 - OSHA Update2 - Computer Workstations2 - Computer Workstations

Our ExperienceOur Experience

3 - Ed Boards3 - Ed Boards

Brett Besser - ErgonomistBrett Besser - ErgonomistSalt Lake Technical Center - OSHASalt Lake Technical Center - OSHA

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OSHA UpdateOSHA Update

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OutreachOutreach e-Toolse-Tools

Stand Alone Best PracticesStand Alone Best Practices Safety and Health Topics Safety and Health Topics

PagesPagesMini-Google SearchesMini-Google Searches

Other ProductsOther ProductsTool Box TalksTool Box TalksFact SheetsFact SheetsTip SheetsTip SheetsSuccess StoriesSuccess Stories

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Others Working on ErgoOthers Working on Ergo American Occupational Health NursesAmerican Occupational Health Nurses Association of Occupational Health ProfAssociation of Occupational Health Prof American Dental AssociationAmerican Dental Association Society for Diagnostic Medical SonographySociety for Diagnostic Medical Sonography American Forest and Paper and Paper and Pulp American Forest and Paper and Paper and Pulp

AssociationAssociation Crane, Hoist, and Monorail AllianceCrane, Hoist, and Monorail Alliance Foundry Association of AmericaFoundry Association of America Independent Electrical ContractorsIndependent Electrical Contractors Precision Metalforming AssociationPrecision Metalforming Association

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E-Tools Review and ModificationE-Tools Review and Modification

Hospital and HealthcareHospital and HealthcarePrimary – Workplace Violence, bloodborne, Primary – Workplace Violence, bloodborne,

Laser Plumes, ErgoLaser Plumes, ErgoAOHP – “Beyond Getting Started”AOHP – “Beyond Getting Started” http://www.aohp.org/About/documents/GSBeyond.pdf

AOHN – “Ergo Resources” AOHN – “Ergo Resources” http://www.ergoresources.org/http://www.ergoresources.org/

SDMS – Developing their own module for SDMS – Developing their own module for Hospital eToolHospital eTool

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E-Tools Review and ModificationE-Tools Review and Modification

HospitalHospital SDMS – “SDMS – “Industry

Standards for the Prevention of Work-Related Musculoskeletal Disorders in Sonography”

Taking their document and turning it into a stand alone module

Clinical Services Radiology Physical Therapy Sonography

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E-Tools Review and ModificationE-Tools Review and Modification

Electrical Contractors – IECElectrical Contractors – IECReview e-Tool in 2007Review e-Tool in 2007

Baggage HandlingBaggage HandlingAlliance Emphasized Employees Helping Alliance Emphasized Employees Helping

ThemselvesThemselvesStretchingStretching

Not Supported by LiteratureNot Supported by Literature Some Support forSome Support for Warm-up Warm-up Currently trying to come to a consensus on this.Currently trying to come to a consensus on this.

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Tool Box Talks, Fact SheetTool Box Talks, Fact Sheet Lifting & Carrying – CHMALifting & Carrying – CHMA

(crane, hoist, monorail)(crane, hoist, monorail)

Employee Guidelines for Safe Employee Guidelines for Safe Carrying and Transporting Carrying and Transporting Loads Loads

Management Guidelines for Management Guidelines for Safe Carrying and Safe Carrying and Transporting Loads Transporting Loads

Hazard Evaluation Checklist Hazard Evaluation Checklist for Lifting, Carrying, Pushing for Lifting, Carrying, Pushing or Pulling or Pulling

Alternates to Manual handling Alternates to Manual handling of Individual Containers of Individual Containers

Computer Issues – NTSPComputer Issues – NTSP Laptop ComputersLaptop Computers

9/10/089/10/08 DTSDTS 99

Tool Box Talks, Fact SheetTool Box Talks, Fact SheetADA - Hand Pain ADA - Hand Pain

Ergo Tips–Hand PainErgo Tips–Hand Pain Forging Industry Assoc Forging Industry Assoc

Reduce the Risk of Back Injuries Tips SheetReduce the Risk of Back Injuries Tips Sheet Precision Metal-Forming Assoc.Precision Metal-Forming Assoc.

PMA Ergonomics ChecklistPMA Ergonomics Checklist PMA Reduce the Risk of Back InjuriesPMA Reduce the Risk of Back Injuries

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Success StoriesSuccess Stories American Forest & Paper Association (AF&PA) andAmerican Forest & Paper Association (AF&PA) and

Pulp and Paper Safety Association (PPSA)Pulp and Paper Safety Association (PPSA)

Cart to Transport Heavier Items Long Distances (Aug. 2007) Cart to Transport Heavier Items Long Distances (Aug. 2007) Clearing Product Jams (May 2008) Clearing Product Jams (May 2008) Emptying Cutter Scrap Receptacles (May 2008)Emptying Cutter Scrap Receptacles (May 2008) Glue Table for Paper Roll Headers (July 2007) Glue Table for Paper Roll Headers (July 2007) Inserting Spindle into Paper Roll (July 2007) Inserting Spindle into Paper Roll (July 2007) Moving Paper Rolls (May 2008) Moving Paper Rolls (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Plastic Strap Spool Assembly (May 2008) Plastic Strap Spool Assembly (May 2008) Replacing Wire Spool on Baler (May 2008) Replacing Wire Spool on Baler (May 2008) Stacking Corrugated Boxes with Corner Stacker (July 2007) Stacking Corrugated Boxes with Corner Stacker (July 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transporting Cutting Dies with Hand Truck (Oct. 2006) Transporting Cutting Dies with Hand Truck (Oct. 2006)

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Success StoriesSuccess StoriesNTSPNTSP

Asset Distribution FacilityAsset Distribution FacilityDual MonitorsDual MonitorsLaddersLadders

Standard Format – Developed Standard Format – Developed Waiting for Final ApprovalWaiting for Final Approval

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Success StoriesSuccess StoriesStandard FormatStandard Format

Company NameCompany NameIndustryIndustryTaskTask# of Employees# of EmployeesSuccess BriefSuccess Brief

Narrative of the ProblemNarrative of the ProblemNarrative of the SolutionNarrative of the SolutionNarrative of ImpactNarrative of ImpactPictures Pictures

Before and AfterBefore and After

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Success StoriesSuccess Stories

http://www.osha.gov/SLTC/ergonomics/success_stories.html

http://www.osha.gov/dcsp/compliance_assistance/success_stories.html#Success

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Computer WorkstationsComputer Workstations

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Let Me Tell You a StoryLet Me Tell You a Story

Completely Completely new Building new Building in 2004in 2004

Open Open ArchitectureArchitectureCube Cube

FarmFarm

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Our AdvantagesOur Advantages

Desks are Assigned to a PersonDesks are Assigned to a PersonNo Sharing No Sharing

Few People Work Exclusively at the Few People Work Exclusively at the DeskDesk

Already Had Adjustable SeatingAlready Had Adjustable SeatingErgonomist on StaffErgonomist on Staff

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Our DisadvantagesOur DisadvantagesGSA GSA

Provides a Designer Who Has A SupplierProvides a Designer Who Has A SupplierThey come in and Tell you what vendor to They come in and Tell you what vendor to

useuse#1 - Prison Products#1 - Prison Products

Little Chance for Specification – Unless You Little Chance for Specification – Unless You Know What You WantKnow What You Want

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Guiding Principle – You Are All Alike Guiding Principle – You Are All Alike Conformity RulesConformity Rules

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The Way We Really AreThe Way We Really Are

6’5” to 4’10”6’5” to 4’10”30ish to 80ish30ish to 80ishFull Time to Full Time to

10% Computer 10% Computer UsersUsers

Laptop to Multi Laptop to Multi Screen Desk Screen Desk TopTop

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Standard Paradigm Standard Paradigm

Aesthetics over FunctionalityAesthetics over Functionality

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Traditional ApproachTraditional ApproachOffice Designer Is Turned LooseOffice Designer Is Turned LooseProvide a Standard (fixed-height Provide a Standard (fixed-height

Workstation That Looks GreatWorkstation That Looks GreatReceive Complaints or log injuriesReceive Complaints or log injuriesModify with Add-ons (Band-Aids) to make Modify with Add-ons (Band-Aids) to make

furniture useablefurniture useableKeyboard trayKeyboard trayFoot restsFoot rests

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We We Didn’t Didn’t Want Want To Go To Go Down Down That That RoadRoad

9/10/089/10/08 DTSDTS 2323

Workstation Guidelines Workstation Guidelines

Computer Workstation e-ToolComputer Workstation e-Tool www.osha.gov/SLTC/etools/

computerworkstations/index.html ANSI-HFES 100-1988ANSI-HFES 100-1988 BSR-HFES 100 - Human Factors Engineering of BSR-HFES 100 - Human Factors Engineering of

Computer Workstations – 03/2002Computer Workstations – 03/2002 Final Release - 10/2007Final Release - 10/2007

Personal ExperiencePersonal Experience

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Workstation Guidelines Workstation Guidelines

Wanted a Workstation to Accommodate Wanted a Workstation to Accommodate These PosturesThese Postures

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What We Wanted What We Wanted Aesthetically PleasingAesthetically Pleasing Adjustable To Fit Staff Adjustable To Fit Staff

No Keyboard TraysNo Keyboard TraysUnstable and Puts Monitor too HighUnstable and Puts Monitor too HighExpensive ($75-$450)Expensive ($75-$450)Good for Multi-User or Current EquipGood for Multi-User or Current Equip

No FootrestsNo FootrestsAnchors and Limits MovementAnchors and Limits Movement

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What We Wanted What We Wanted

Under work surface height 22” to 28”Under work surface height 22” to 28”Monitor so gaze angle is 15 to 20 Monitor so gaze angle is 15 to 20

degrees belowdegrees belowCorner Monitor Placement Proper Body Corner Monitor Placement Proper Body

PosturesPosturesStraight Leading Edge to Limit ReachesStraight Leading Edge to Limit Reaches

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Our ApproachOur ApproachBasic Premise - Feet flat on the floor Basic Premise - Feet flat on the floor Test SitTest Sit

We had 3 Stand-Alone Height Adjustable We had 3 Stand-Alone Height Adjustable DesksDesks

Created 24”, 26”, and 28” Sample Created 24”, 26”, and 28” Sample Asked all to test at different heights Asked all to test at different heights Subtle Counseling on Desirable Parameters - Subtle Counseling on Desirable Parameters - Ordered to Their DesiresOrdered to Their Desires

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Whoa – Wait a MinuteWhoa – Wait a Minute Met With A Little Met With A Little

ResistanceResistance StaffStaff VendorsVendors ManagementManagement

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ResistanceResistanceStaffStaff

Felt Shorter Desk was Felt Shorter Desk was DegradingDegrading

Wanted Maximum Wanted Maximum StorageStorageLower = LessLower = Less

Dual Duty – Dual Duty – Reading/Writing and Reading/Writing and ComputerComputer

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ResistanceResistance

Manufacture Resisted LoweringManufacture Resisted Lowering Also Had Installation CrewAlso Had Installation Crew

More Time and OversightMore Time and Oversight Custom Ordering of EquipmentCustom Ordering of Equipment

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ResistanceResistance

Vendor Convinced Vendor Convinced Management that Management that Rounded was more Rounded was more Feng ShuiFeng Shui

They Had These They Had These Pieces in StockPieces in Stock

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ResistanceResistanceManagementManagement

Management Wanted the Management Wanted the Look of Rounded CornersLook of Rounded Corners

Afraid of the Hodge-Afraid of the Hodge-Podge LookPodge Look

Minimize the hassle of Minimize the hassle of special orders.special orders.There would be Continued There would be Continued

special order as employees special order as employees moved.moved.

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Address the Resistance – We Split Address the Resistance – We Split the Baby the Baby

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Score 1 For FunctionScore 1 For FunctionSplit the Split the

Work TopWork TopComputer Computer

AreaAreaPaper Work Paper Work

AreaAreaStorage Storage

AreaArea

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Created a Keyboard CornerCreated a Keyboard Corner24” Floor to 24” Floor to

Bottom of Bottom of table – table – LowestLowest

Still Still Maintained Maintained StorageStorage

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7 Separate Work Configurations7 Separate Work Configurations

24” Lowest 24” Lowest - 4’10” to 5”6”- 4’10” to 5”6” 23%23% 25”25” - 4’10” to 5”6” - 4’10” to 5”6” 6%6% 26” 26” - 5’4” to 6’- 5’4” to 6’ 4%4% 27”27” - 5’4” to 6’ - 5’4” to 6’ 2%2% 28” 28” - 5’6” to 6” 2”- 5’6” to 6” 2” 4%4% 30”- Std 30”- Std - - 5”10” to 6’4”5”10” to 6’4” 63%63% 31” - 31” - - 6’2” to 6’7”- 6’2” to 6’7” 2%2%

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ConfigurationsConfigurations

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Score 1 for AestheticsScore 1 for AestheticsWent on Went on

Vacation and Vacation and the Vendors the Vendors took Overtook Over

Scramble to Scramble to AccommodateAccommodate Removed Chair Removed Chair

ArmsArms Turned Arms Turned Arms

AroundAround Lowered Arms to Lowered Arms to

Be Same as Desk Be Same as Desk HeightHeight

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What We AccomplishedWhat We Accomplished100% Satisfaction – Especially Shorter100% Satisfaction – Especially Shorter

Reduced Neck FatigueReduced Neck Fatigue Reduced Wrist and Forearm PainReduced Wrist and Forearm Pain Reduced Pain In LegsReduced Pain In Legs

Fine Tune the Desk Heights and Chairs Fine Tune the Desk Heights and Chairs on an Ongoing Basison an Ongoing Basis..

Have Lowered 10 More Since Initial SetupHave Lowered 10 More Since Initial Setup

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OSHA e-Tools and Topics OSHA e-Tools and Topics PagesPages

You Are The AnswerYou Are The Answer

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OSHA Electronic Products OSHA Electronic Products

e-Tools & Topics PagesHelp Workers Help Themselves

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What Are TheyWhat Are They (www.osha.gov)(www.osha.gov)

eToolseTools are "stand-alone," interactive, are "stand-alone," interactive, Web-based training tools on occupational Web-based training tools on occupational safety and health topics. They are highly safety and health topics. They are highly illustrated and utilize graphical illustrated and utilize graphical menus…....menus…....

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What Are TheyWhat Are They

The The OSHA Safety and Health TopicsOSHA Safety and Health Topics website has assembled a wide variety of website has assembled a wide variety of information on more than 150 topics to information on more than 150 topics to provide users relevant reference materials provide users relevant reference materials including standards, directives, training including standards, directives, training materials, etc. materials, etc.

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Living Living DocumentDocument

We Need Your We Need Your HelpHelp

Option #1Option #1

General General Readership Readership InputInput

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Living Living DocumentDocument

IF YOU HAVE IF YOU HAVE TECHNICAL TECHNICAL QUESTIONS ON QUESTIONS ON USE OF THE USE OF THE OSHA WEB SITEOSHA WEB SITE Electronic Mail Electronic Mail

FormForm Website Error Website Error

ReportReport

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Option #2Option #2

Editorial BoardsEditorial Boards

Living Living DocumentDocument

9/10/089/10/08 DTSDTS 4747

Ed BoardsEd Boards

Federal Federal Employee as Employee as EditorEditor

Anyone With Anyone With Interest and Interest and Knowledge as Knowledge as a Board a Board MemberMember

9/10/089/10/08 DTSDTS 4848

Thank YouThank YouBrett BesserBrett Besser

Salt Lake Technical CenterSalt Lake Technical Center 8660 South Sandy Parkway8660 South Sandy Parkway Salt Lake City, UT 84070Salt Lake City, UT 84070 801-233-4911801-233-4911 besser.brett@dol.govbesser.brett@dol.gov