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1
INSTITUTEINSTITUTE OF BANKING EDUCATION OF BANKING EDUCATION
OF THE NATIONAL OF SLOVAKIAOF THE NATIONAL OF SLOVAKIA
2
HISTORY1
Established in 1991 under the ground of the former State Bank of Czechoslovakia
In January 1993 when split of the country into two independent states took place, the IBE became organisational unit for special purposes of the National Bank of Slovakia (NBS), the Central Bank of the newly created Slovak Republic
Until late 90-ties the IBE served as a centre through which transfer of banking know how and knowledge of banking was streamed into the Slovak banking sector, in form of technical assistance provided by West, well developed countries
3
HISTORY2
The IBE became fully self sustainable and developed in professional banking training and education centre providing wide scope of training, educational and development opportunities for Slovak bankers
Implementation of the Distance Learning system and methodology in second half of 90-ties, development of first DL programmes, opening of the first DL course Bank Management in 1997
Developing and designing various Distance Learning programmes with different duration, aims and contents, targeted at different groups of bankers. All DL programmes are accredited by the Ministry of Education, successful participants are thus awarded certificates with the state validity.
4
HISTORY3
The IBE worked as one of the partners in the project financed by EU Leonardo da Vinci and aimed at development of common European certificate of the foundation level – the European Foundation Certificate in Banking (EFCB). To implement results of the project the IBE developed and designed preparatory course in the form of Distance Learning programme and introduced exams leading to the certificate. The IBE was accredited by the EBTN Accreditation Committee in January 2005 and since that time has run the course as well as exams regularly each year.
Introduction and implementation of the Quality Management System according to the requirements of the international norm ISO 9001 in the IBE in 2000. Since that time the IBE QMS conformity to the rules, functionality and full operation have been regularly audited by internationally recognised company and the IBE continues to be the holder of the certificate
5
HISTORY4
In 2003 the IBE became Department of the NBS Headquarters with the full responsibility for the NBS employees training and development
In 2004 Slovak Republic joint the European Union and the National Bank of Slovakia became member of the European System of Central Banks (ESCB) – The IBE was incorporated into the existing ESCB structure and system of cooperation among ESCB central banks in the area of training as well as into the international structure of technical cooperation among central banks and the system of providing technical assistance to central banks of less developed countries
6
HISTORY5
In 2006 the IBE started to be more active also in providing training services to other financial institutions than banks in relation to the NBS taking regulatory and supervising function over the entire financial market
2008 – The NBS Management plans transformation of the IBE to the independent legal person most likely in the legal form of the non profit institution
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Professionalism of experienced and technically as well as Professionalism of experienced and technically as well as organisationally capable team of employees, openness, organisationally capable team of employees, openness, willingness, flexibility, striving for continuous personal willingness, flexibility, striving for continuous personal development and growthdevelopment and growth
Experienced team of external experts out of practice that Experienced team of external experts out of practice that guarantee quality, topical relevance and practical orientation of guarantee quality, topical relevance and practical orientation of trainingtraining
Use of modern and effective educational forms and methods, Use of modern and effective educational forms and methods, emphasis put on practical part of training – involving emphasis put on practical part of training – involving participants into the training process, attainment of practical participants into the training process, attainment of practical knowledge, skills, complex competencesknowledge, skills, complex competences
Continuous striving for increase of effectiveness and quality of Continuous striving for increase of effectiveness and quality of services provided by the IBE as well as of internal procedures services provided by the IBE as well as of internal procedures and system of work (maintenance and improvement of the and system of work (maintenance and improvement of the Quality Management System according to ISO 9001)Quality Management System according to ISO 9001)
VISION 1
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International anchoring, experience and contacts – International anchoring, experience and contacts – membership in the EBTN, relationships with leaders in banking membership in the EBTN, relationships with leaders in banking and financial training in individual countries of the EU and in and financial training in individual countries of the EU and in the world, involvement in international projects (namely within the world, involvement in international projects (namely within the EU oriented at integration of the financial services sector, the EU oriented at integration of the financial services sector, recognition of technical qualifications and certification of recognition of technical qualifications and certification of technical competences within the EU, as well as on technical competences within the EU, as well as on
improvement of quality of training providers servingimprovement of quality of training providers serving to the to the financial services sector in the EU)financial services sector in the EU)
VISION 2
9
Close relationship with the National Bank of Close relationship with the National Bank of Slovakia as a client using services of the IBE as Slovakia as a client using services of the IBE as well as with the NBS experts acting in the position well as with the NBS experts acting in the position of lecturers and consultants for the needs of of lecturers and consultants for the needs of external target groups training and education – external target groups training and education – guarantee of topical relevance, informing about guarantee of topical relevance, informing about current and planned regulation of the financial current and planned regulation of the financial market, giving methodological guidance to the market, giving methodological guidance to the subjects under supervision of the NBSsubjects under supervision of the NBS
VISION 3
10
The Institute of Banking Education – the The Institute of Banking Education – the leader and your reliable partner in financial leader and your reliable partner in financial training and education. training and education.
We understand the needs of Slovak banks and We understand the needs of Slovak banks and other financial institutions and know how to other financial institutions and know how to respond to them. We link the theory with respond to them. We link the theory with practice, the quality, professionalism and practice, the quality, professionalism and experience with responsibility and flexibility.experience with responsibility and flexibility.
MISSION STATEMENT
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For the years 2008 - 2011:For the years 2008 - 2011: The centre of financial training for wide The centre of financial training for wide
spectrum of target groups – banks, spectrum of target groups – banks, other financial institutions and publicother financial institutions and public
Accredited programmes – awarding Accredited programmes – awarding certificates to the programmes certificates to the programmes graduates, including internationally graduates, including internationally recognised certificatesrecognised certificates
STRATEGY 1
12
Institution accredited according to the new Institution accredited according to the new act on life-long learningact on life-long learning
The IBE certification according ISO 9001 – The IBE certification according ISO 9001 – QMSQMS
Specialists on Distance Learning in financeSpecialists on Distance Learning in finance Elaboration and publication of new Elaboration and publication of new
materials about finance and bankingmaterials about finance and banking Specialised language training - certificatesSpecialised language training - certificates
STRATEGY 2
13
International cooperation in the area of International cooperation in the area of development and arrangement of projects development and arrangement of projects in the financial fieldin the financial field
Cooperation with mass media- Cooperation with mass media- preparation of training activities preparation of training activities
Active website as a tool of providing the Active website as a tool of providing the information in finance and bankinginformation in finance and banking
Programmes for students of secondary Programmes for students of secondary schools and universitiesschools and universities
STRATEGY 3
14
Cooperation with universities specialised in Cooperation with universities specialised in banking and financebanking and finance
Exams examining technical capabilities for Exams examining technical capabilities for certain professions in banking and financecertain professions in banking and finance
Arrangement of conferences to timely Arrangement of conferences to timely topicstopics
STRATEGY 4
15
Permanent staff – 16 including Director, Permanent staff – 16 including Director, secretary and two heads of sectionssecretary and two heads of sections
The pool of around 100 external expertsThe pool of around 100 external experts Organisational structure - two sections:Organisational structure - two sections: - Educational Projects and Planning Activities - Educational Projects and Planning Activities
Section (8 people including the head)Section (8 people including the head) - Organisational and Training Arrangement - Organisational and Training Arrangement
Section (6 people including the head)Section (6 people including the head)
TEAM 1
16
IBE Director – Ing. Dušan Garay, CSc.IBE Director – Ing. Dušan Garay, CSc. Deputy Director, Head of Educational Deputy Director, Head of Educational
Projects and Planning Activities Section Projects and Planning Activities Section – Ľudmila Lipovská– Ľudmila Lipovská
Head of Organisational and Training Head of Organisational and Training Arrangement Section – Ing,. Daniela Arrangement Section – Ing,. Daniela KružičováKružičová
TEAM 2
17
Accomplish transformation of the IBE into Accomplish transformation of the IBE into independent legal person according to the NBS independent legal person according to the NBS Management decisions and instructions within Management decisions and instructions within the time-frame defined by the NBS the time-frame defined by the NBS managementmanagement
Introduce all the necessary changes in the Introduce all the necessary changes in the system of work of the IBE and procedures system of work of the IBE and procedures related to the changes in the IBE position and related to the changes in the IBE position and its relations to the NBS and external its relations to the NBS and external environmentenvironment
MAJOR OBJECTIVES – 2008
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Establish/further develop relationships with Establish/further develop relationships with associations and other institutions that represent associations and other institutions that represent various financial institutions/ certain professions in various financial institutions/ certain professions in banking and finance in order to widen and enrich the banking and finance in order to widen and enrich the IBE services to other potential target groups in the IBE services to other potential target groups in the Slovak financial services sectorSlovak financial services sector
Contribute to the smooth introduction of euro in Contribute to the smooth introduction of euro in Slovakia by training courses devoted to various Slovakia by training courses devoted to various aspects of this process for different target groups in aspects of this process for different target groups in the society including public the society including public
MAJOR OBJECTIVES – 2008
19
Enlarge the scope and enrich training activities for other Enlarge the scope and enrich training activities for other financial institutions than banks and for new target groups financial institutions than banks and for new target groups including publicincluding public
Innovate or develop and design new programmes of Innovate or develop and design new programmes of Distance Learning/blended learning for bankers and new Distance Learning/blended learning for bankers and new target groupstarget groups
Introduce in Slovakia system of competences certification Introduce in Slovakia system of competences certification according to results of the CERTIFIED project as well as according to results of the CERTIFIED project as well as related exams and preparatory courses related exams and preparatory courses
Develop new types of training activities for newly Develop new types of training activities for newly addressed target groups, such as students and teachers of addressed target groups, such as students and teachers of secondary schools and universities, journalists, public, etc.secondary schools and universities, journalists, public, etc.
MAJOR OBJECTIVES – 2009 - 2011
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Ensuring in a complex way training and Ensuring in a complex way training and development of the NBS employeesdevelopment of the NBS employees
Training and education of employees of banks Training and education of employees of banks and other financial institutionsand other financial institutions
Cooperation in training within the ESCBCooperation in training within the ESCB Foreign technical cooperation and providing Foreign technical cooperation and providing
foreign technical assistance to central banksforeign technical assistance to central banks Training for public, namely students of Training for public, namely students of
secondary schools and universitiessecondary schools and universities Participation in international projects, namely Participation in international projects, namely
within the EUwithin the EU
MAJOR ACTIVITIES
21
Based on identification of training and development needs for Based on identification of training and development needs for the calendar year declared in Individual plans of professional the calendar year declared in Individual plans of professional developmentdevelopment
Annual plan of activities in following categories:Annual plan of activities in following categories: Technical training in banking and finance Technical training in banking and finance Management training and development Management training and development Development of personal and social skills and competencesDevelopment of personal and social skills and competences Language trainingLanguage training IT trainingIT training Training of trainersTraining of trainers Training of specific focusTraining of specific focus
TRAINING AND DEVELOPMENT
OF THE NBS EMPLOYEES
22
In-house training and development activities prepared and In-house training and development activities prepared and run by the IBE - in all the categoriesrun by the IBE - in all the categories
Sending employees to training and development events Sending employees to training and development events organised by external providers in Slovakia and abroad organised by external providers in Slovakia and abroad (ESCB Training Activities commonly agreed and organised (ESCB Training Activities commonly agreed and organised within the ESCB, ESCB Open Training Activities organised within the ESCB, ESCB Open Training Activities organised by individual ESCB central banks, wide range of events by individual ESCB central banks, wide range of events provided in the frame of technical cooperation by world's provided in the frame of technical cooperation by world's central banks, MMF, FED, BIS, FSI, etc.)central banks, MMF, FED, BIS, FSI, etc.)
Training and development activities prepared and organised Training and development activities prepared and organised by the IBE for banks and other financial institutionsby the IBE for banks and other financial institutions
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
ACTIVITIES/IBE SERVICES
23
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::
Technical Training:Technical Training:Regular Introductory course for new employeesRegular Introductory course for new employees
Crosscut of the NBS activitiesCrosscut of the NBS activities Specialised seminars devoted to topics like Specialised seminars devoted to topics like
Basel II, Operational Risk Management, Basel II, Operational Risk Management, Derivatives, Bonds, etc.Derivatives, Bonds, etc.Short-term seminars devoted to various aspects Short-term seminars devoted to various aspects related to introduction of euro in Slovakia and to related to introduction of euro in Slovakia and to timely topics of the integration to the EU and timely topics of the integration to the EU and Euro areaEuro area
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Management training and development:Management training and development:complex programme for middle managers complex programme for middle managers accredited by the Ministry of Education accredited by the Ministry of Education (consisting of 7 two-day modules and finished (consisting of 7 two-day modules and finished by the Assessment Centre)by the Assessment Centre)short-term seminars of practical training type short-term seminars of practical training type aimed at attainment and development of aimed at attainment and development of concrete management skills according to concrete management skills according to indentified needsindentified needs
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::
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Personal and social skills developmentPersonal and social skills developmentshort-term seminars of practical training short-term seminars of practical training type aimed at development of concrete type aimed at development of concrete skills and competences according to skills and competences according to identified needs, e.g. Time and Stress identified needs, e.g. Time and Stress management, Negotiation, Assertiveness, management, Negotiation, Assertiveness, Personal development of the NBS employeePersonal development of the NBS employeeoutdoor type training activities, namely outdoor type training activities, namely aimed at personality development and team aimed at personality development and team building and cooperationbuilding and cooperation
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::
26
Language training Language training system of English long-term group courses for levels from False system of English long-term group courses for levels from False Beginners (A 1/II) up to Upper-Intermediate (B 2/I) – levels fully Beginners (A 1/II) up to Upper-Intermediate (B 2/I) – levels fully harmonized with the Common European Framework for languagesharmonized with the Common European Framework for languagesindividual (1:1) courses for the NBS top managersindividual (1:1) courses for the NBS top managerssmall-group long-term coursessmall-group long-term coursesMedium-term courses (3-4 months) and short-term seminars and Medium-term courses (3-4 months) and short-term seminars and workshops specialised on certain aspects of language and workshops specialised on certain aspects of language and communication, on certain phenomena and situations or communication, on certain phenomena and situations or specialised topics and terminology (e.g. Grammar, oral/written specialised topics and terminology (e.g. Grammar, oral/written communication, conversation, Professional/Business English, communication, conversation, Professional/Business English, Banking and Financial English/German, reports, presentation, Banking and Financial English/German, reports, presentation, negotiation and meeting skills, preparation for Cambridge exams negotiation and meeting skills, preparation for Cambridge exams of Business English, etc.)of Business English, etc.)Some courses are led by Slovak teachers, other by native speakersSome courses are led by Slovak teachers, other by native speakers
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::
27
IT Training:IT Training:Basic courses for employees that use SWs included Basic courses for employees that use SWs included in the MS Office in a position of ordinary users in the MS Office in a position of ordinary users (Word, Excel, Power Point, ACCESS, etc.)(Word, Excel, Power Point, ACCESS, etc.)Specialised courses for ordinary users (e.g. Specialised courses for ordinary users (e.g. Creation of tables in Excel, functions in tables, Creation of tables in Excel, functions in tables, advanced techniques in work with table processor, advanced techniques in work with table processor, work with databases, etc.)work with databases, etc.)Technical courses for IT experts – external Technical courses for IT experts – external providersproviders
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
TYPES OF TYPES OF IN-HOUSE CIN-HOUSE COURSES OURSES PROVIDEDPROVIDED BY THE IBE BY THE IBE::
28
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
SCOPE OF ACTIVITIESSCOPE OF ACTIVITIES::
Number of Training Activities/Events
357
169
286
182
341
175
310
234
282 273
0
50
100
150
200
250
300
350
400
SR Z SR Z SR Z SR Z SR Z
2003 2004 2005 2006 2007
29
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
SCOPE OF ACTIVITIESSCOPE OF ACTIVITIES::
Number of Participants
2499
244
1842
241
2416
229
2499
310
2171
372
0
500
1000
1500
2000
2500
3000
SR Z SR Z SR Z SR Z SR Z
2003 2004 2005 2006 2007
30
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
SCOPE OF ACTIVITIESSCOPE OF ACTIVITIES::
Number of Hours Spent in Training
47918
8161
48775
8864
48159
8302
42407
9720
37602
11758
0
10000
20000
30000
40000
50000
SR Z SR Z SR Z SR Z SR Z
2003 2004 2005 2006 2007
31
TRAINING AND DEVELOPMENT OF THE NBS EMPLOYEES
SCOPE OF ACTIVITIESSCOPE OF ACTIVITIES::
Number of NBS Participants in Training activities organised by the IBE
266
418
634
365 383
515
351403 429
572
0
100
200
300
400
500
600
700
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
32
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
Based on results of the investigation Based on results of the investigation of needs and interest among banks of needs and interest among banks and other financial institutionsand other financial institutions
Annual programme for the calendar Annual programme for the calendar year published and regularly up-to-year published and regularly up-to-dated at the NBS websitedated at the NBS website
33
Categories of training and educational activities (1):Categories of training and educational activities (1):Basic coursesBasic coursesDistance Learning and Blended LearningDistance Learning and Blended LearningEuro IntegrationEuro IntegrationStrategic, project and change managementStrategic, project and change managementManagement of assets and liabilities, risks and costsManagement of assets and liabilities, risks and costsFinancial marketsFinancial marketsProviding loans, financing of clientsProviding loans, financing of clients
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
34
Categories of training and educational Categories of training and educational activities (2):activities (2):PaymentsPaymentsAccounting, reporting and taxesAccounting, reporting and taxesInternal auditInternal auditSelling financial products and servicesSelling financial products and servicesLegal aspects of banking and financeLegal aspects of banking and financeInformation systems for financial sectorInformation systems for financial sector
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
35
Categories of training and educational Categories of training and educational activities (3):activities (3):
Management training and developmentManagement training and development
Personal and social skills and competences Personal and social skills and competences developmentdevelopment
Language trainingLanguage training
Training of TrainersTraining of Trainers
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
36
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
SCOPE OF ACTIVITIES
Number of Activities/Events
7 14
80
115
133 130 128 131
155
133116 110
7688
109120
101
0
20
40
60
80
100
120
140
160
180
199119921993
1994199519961997
199819992000
2001200220032004
200520062007
37
Number of Participants
181
771
1506
2319
2639
19122188
25502746
2273
17571626
10741035
15591287
1097
0
500
1000
1500
2000
2500
3000
19911992199319941995199619971998199920002001200220032004200520062007
TRAINING AND EDUCATION OF BANKS AND
OTHER FINANCUAL INSTITUTIONS EMPLOYEES
SCOPE OF ACTIVITIES
38
COOPERATION IN TRAINING WITHIN THE ESCB
The IBE represents the NBS with regards issues The IBE represents the NBS with regards issues concerning training in the ESCB Human Resources concerning training in the ESCB Human Resources ConferenceConference
The IBE actively participates in the ESCB Task Force The IBE actively participates in the ESCB Task Force on Training and Development and performs related on Training and Development and performs related tasks concerning proposing the strategy in training tasks concerning proposing the strategy in training within the ESCB, development of new common within the ESCB, development of new common programmes and forms and practical issues of running programmes and forms and practical issues of running ESCB trainingESCB training
In the name of the NBS the IBE organises some of In the name of the NBS the IBE organises some of common ESCB Training Activitiescommon ESCB Training Activities
The IBE offers some of its own training events as Open The IBE offers some of its own training events as Open seminars to other ESCB central banksseminars to other ESCB central banks
39
FOREIGN TECHNICAL COOPERATION AND PROVIDING FOREIGN TECHNICAL
ASSISTANCE TO CENTRAL BANKS
The IBE represents the NBS in the group of coordinators The IBE represents the NBS in the group of coordinators existing with the BIS existing with the BIS
Providing technical cooperation – the IBE in cooperation Providing technical cooperation – the IBE in cooperation with expert departments of the NBS prepares and runs with expert departments of the NBS prepares and runs consultations, seminars and other training activities for consultations, seminars and other training activities for foreign central banks, namely from new EU member statesforeign central banks, namely from new EU member states
Providing technical assistance - the IBE in cooperation Providing technical assistance - the IBE in cooperation with expert departments of the NBS prepares and runs with expert departments of the NBS prepares and runs training activities for central banks of less developed training activities for central banks of less developed countries according to requests and specific needs defined countries according to requests and specific needs defined by those central banks (since 2006 the main focus is by those central banks (since 2006 the main focus is National Bank of Ukraine in harmony with the EU National Bank of Ukraine in harmony with the EU Neighbourhood policy as well as in sense of Slovak foreign Neighbourhood policy as well as in sense of Slovak foreign policy priorities) policy priorities)
40
Training for public
The IBE arranges practice of students of secondary schools The IBE arranges practice of students of secondary schools and universities in the NBSand universities in the NBS
For 2008 the IBE prepared two types of seminars devoted For 2008 the IBE prepared two types of seminars devoted to security elements and disclosure of counterfeits of euro – to security elements and disclosure of counterfeits of euro – as a part of the National plan to introduce euro in Slovakia. as a part of the National plan to introduce euro in Slovakia. The first type of the seminar is aimed at development of The first type of the seminar is aimed at development of future lecturers that will act as multipliers in sharing the future lecturers that will act as multipliers in sharing the knowledge further on. The second type is aimed for knowledge further on. The second type is aimed for anybody interested in attaining the knowledge and skills. anybody interested in attaining the knowledge and skills. Both types so programmes can be organised also in house Both types so programmes can be organised also in house based on order of certain institution/any legal person.based on order of certain institution/any legal person.
Starting from 2009 the IBE plans to enlarge and enrich Starting from 2009 the IBE plans to enlarge and enrich training activities specifically aimed for public and other training activities specifically aimed for public and other new target groupsnew target groups
41
INTERNATIONAL CO-OPERATION
Member of the EBTN, relationship with leading Member of the EBTN, relationship with leading providers of training and education in European providers of training and education in European countries and in the worldcountries and in the world
In the name of the NBS cooperation in training In the name of the NBS cooperation in training issues within the ESCB as well as with other issues within the ESCB as well as with other central banks and institutions like MMF, FED, central banks and institutions like MMF, FED, FSI, World bankFSI, World bank
Participation in international projectsParticipation in international projects,, namely namely within the EU (EFCB, CERTIFIED, within the EU (EFCB, CERTIFIED, EQUALIFISE)EQUALIFISE)
42
THANK YOUTHANK YOU
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