1 © Carliss Y. Baldwin and Kim B. Clark, 2002 Where Do Transactions Come From? Carliss Y. Baldwin...

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1 © Carliss Y. Baldwin and Kim B. Clark, 2002

Where Do Transactions Come From?

Carliss Y. BaldwinHarvard Business School

Presented at NBER Organizational Economics Conference, November 22, 2002

2 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transaction Cost/Incomplete ContractsWilliamson, 1985:A transaction occurs “when a good or service is

transferred across a technologically separable interface. … [R]arely is the choice among alternative organization forms determined by technology.”

Upstream Downstream

“Technologically separable interface”

In this literature, technologies and designs are fixed, asset ownership and decision rights move around.

3 © Carliss Y. Baldwin and Kim B. Clark, 2002

But suppose designs and product definitions are not fixed a priori,

Then, where do Transactions Come From?

4 © Carliss Y. Baldwin and Kim B. Clark, 2002

But suppose designs and product definitions are not fixed a priori,

Then, where do Transactions Come From?

From the engineering design of a system of production…

5 © Carliss Y. Baldwin and Kim B. Clark, 2002

Our thesis:

The modular structure of a system of production reveals the places where:– The division of cognitive labor is high, and– Mundane transaction costs are low.

Transactions should go/can go only at those places.

6 © Carliss Y. Baldwin and Kim B. Clark, 2002

Outline of the paper

T&T Network defined Mapping technique—TSM Encapsulation of T&T “blocks” Pinching the T&T Network Conclusion: Modular structure and

mundane transaction costs

7 © Carliss Y. Baldwin and Kim B. Clark, 2002

Disclaimer We believe what we are saying is neither

radical nor new Many predecessors:

– Coase (1937)– Alchian and Demsetz (1972)– Barzel (1989) and North (1990)– Cremer (1980) and Aoki (2001)– Sako (1992) and Fixson and Sako (2001)

We aim for a clarification of language.

8 © Carliss Y. Baldwin and Kim B. Clark, 2002

The T&T Network Defined

9 © Carliss Y. Baldwin and Kim B. Clark, 2002

Task & Transfer (T&T) Network

All tasks and transfers needed to complete production of artifacts in the economy

Engineering Design is the work of designing the T&T Network

Transfers are ubiquitous– Because “agents” have bounded cognition

and physical capacity– True for both people and machines

10 © Carliss Y. Baldwin and Kim B. Clark, 2002

What gets transferred? Material Energy Information

– Data– Designs – “Tags”

» Property rights and decision rights are a special form of tag

Money or credit = Purchasing Power

11 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transfers are

Dictated by technology Complex Logical Necessary (because of bounded capacity) Designed

But not planned centrally

12 © Carliss Y. Baldwin and Kim B. Clark, 2002

Not all transfers are transactions A “transaction” requires

– Standardizing transfers– Counting transfers– Payment for the units transferred

These are extra and costly tasks – => “Mundane” Transaction Costs (MTC)

MTC vary depending on complexity of transfers– Contingent, interdependent, iterative transfers are very

complex– Hence such transfers are very costly to make into

transactions

13 © Carliss Y. Baldwin and Kim B. Clark, 2002

Mapping the T&T Network

14 © Carliss Y. Baldwin and Kim B. Clark, 2002

Mapping Technique = “Task Structure Matrix” (TSM)

15 © Carliss Y. Baldwin and Kim B. Clark, 2002

Intel T&T Network—1993A Task Structure Matrix for the Design of a Semiconductor ChipCompiled by Sean Osborne (1993)

Customer target 0 X X X

Sales volumes X 0 X X X

Pricing direction X 0 X X

Schedule 0 X Generative Learning

Development methodology X 0 X X X X

Macro targets/constraints X X 0 X X X X Concurrent Activity Blocks

Financial analysis (profitability) X X X X X 0

Program map X 0 X Iterative Loops

Initial QFD matrix X X X X 0

Technical requirements X X X X 0 X

Customer specification X X X X X 0 X X X X X X X X

High level modeling X X X X 0 X X X

Target specification X X X X X X X X X 0 X X

Test plan X X X X X 0 X

Product validation plan X X X X 0

Base prototype X X X X X X 0

Functional modeling X X X X X 0 X X X X X X X X X X X X X X X X X X

Product module developed X X X X X X X X X 0 X

Product integration development X X X X X X X X X 0

Integration modeling X X X X X X X 0 X X X

Random testing X X 0 X X X

Test parameters developed X X X X X X X 0 X X X

Schematics finalized X X X X X 0 X X X X X X X

Validation simulation X X X X X X X 0 X X

Reliability modeling X X X X X 0 X

Complete product layout X X X X X 0 X X

Continuity verification X X X X X X 0

Design rule check X X X 0

Design package X X X X X 0 X X X X X X X

Generate mocks X X X X 0 X X

Verify mocks in fab X X X 0

Run wafers 0 X X X X

Sort wafers X 0

Test programs X 0

Debug products X X X X X 0 X X X X

Package products X X X 0

Functionality testing X X X 0

Samples to customers X X X Sequential X 0

Feedback from customers Activites X 0

Sample functionality verified X 0

Packaged prodcuts verified X 0

Environmental validation X X X X X X 0

Product validation completed X X X X X 0

Develop technical publications X X X 0 X X

Service course developed X X 0 X

Marketing name determined X X X X X 0 X

Licensing strategy determined X X X 0

Demo created X X X X X X 0

Quality goals met X X X X X 0

Life testing X X X 0 X X

Infrared mortality testing X X X X 0 X

Manufacturing process stabilization X X X 0 X X

Field support plan developed X 0

Thermal testing X X X 0

Process meets standards X 0 X X

Package meets standards X X X X X 0 X

Meets certification envelope X X X X X X X X X X X 0

Volume production X X X 0 X

Distribution network prepared X X X X X X X X 0

Deliver products to customers X X X X X X X X X 0

16 © Carliss Y. Baldwin and Kim B. Clark, 2002

Intel T&T Network—1993

17 © Carliss Y. Baldwin and Kim B. Clark, 2002

TSMs show where transfers occur, but not what gets transferred

18 © Carliss Y. Baldwin and Kim B. Clark, 2002

Where do transactions go?

19 © Carliss Y. Baldwin and Kim B. Clark, 2002

The Smiths and the CooksSmithy Kitchen

S1 S2 S3 S4 S5 K1 K2 K3 K4 K5

S1 . x x x x

Smithy S2 x . x x x

S3 x x . x x

S4 x x x . x

S5 x x x x .

K1 Pot Hookx . x x x x

Kitchen K2 Transfer x . x x x

K3 x x . x x

K4 x x x . xK5 x x x x .

20 © Carliss Y. Baldwin and Kim B. Clark, 2002

TSMs reveal T&T “Bottlenecks”Smithy Kitchen

S1 S2 S3 S4 S5 K1 K2 K3 K4 K5

S1 . x x x x

Smithy S2 x . x x x

S3 x x . x x

S4 x x x . x

S5 x x x x .

K1 Pot Hookx . x x x x

Kitchen K2 Transfer x . x x x

K3 x x . x x

K4 x x x . xK5 x x x x .

Transfer Bottleneck

21 © Carliss Y. Baldwin and Kim B. Clark, 2002

Bottlenecks = Transactional “Gateways”

Smithy KitchenS1 S2 S3 S4 S5 K1 K2 K3 K4 K5

S1 . x x x x

Smithy S2 x . x x x

S3 x x . x x

S4 x x x . x

S5 x x x x .

K1 Pot Hookx . x x x x

Kitchen K2 Transfer x . x x x

K3 x x . x x

K4 x x x . xK5 x x x x .

“Place Transaction HERE” —

Few transfers; One-way transfers; Maximum “Division of cogitive labor”

22 © Carliss Y. Baldwin and Kim B. Clark, 2002

Bottlenecks = Transactional “Gateways”

Smithy KitchenS1 S2 S3 S4 S5 K1 K2 K3 K4 K5

S1 . x x x x

Smithy S2 x . x x x

S3 x x . x x

S4 x x x . x

S5 x x x x .

K1 Pot Hookx . x x x x

Kitchen K2 Transfer x . x x x

K3 x x . x x

K4 x x x . xK5 x x x x .

“Place Transaction HERE” —BecauseMundaneTransactionCosts areProbablyLow

23 © Carliss Y. Baldwin and Kim B. Clark, 2002

Encapsulation

24 © Carliss Y. Baldwin and Kim B. Clark, 2002

Design Problem:

If every transfer had to be a transaction, little work would get done.

25 © Carliss Y. Baldwin and Kim B. Clark, 2002

Solution:

Transaction-free zones “Encapsulated Local Systems”

– Predecessors: Families, communes, tribes – Merchants and Proto-firms – Then: Full-functioned firms (1750s) and

Limited-liability Corporations (1830s) with Affirmative and Defensive Asset Partitioning

26 © Carliss Y. Baldwin and Kim B. Clark, 2002

Creating an Encapsulated Local System 1

A B C D E F G H I J K L M N

A . x x x x x x x x x

B x . x x x x x x x x

C x x . x x x x x x x

D x x x . x x x x x x x

E x x x x . x x x x

F x x x x x . x x x x x x x

G x x x x x x . x x x x x x x

H x x x x x . x x x x x x

I x x x x x x . x x x x x

J x x x x x x x . x x x x

K x x x x x x x x . x x x

L x x x x x x x . x x

M x x x x x x x x x . xN x x x x x x x x .

Materials

Energy

People

Machines

Internal Flows are Designed by Engineers

Data

Agents andResourcesCome In;Products Come Out

27 © Carliss Y. Baldwin and Kim B. Clark, 2002

Creating an Encapsulated Local System 2

A B C D E F G H I J K L M N

A . x x x x x x x x x

B x . x x x x x x x x

C x x . x x x x x x x

D x x x . x x x x x x x

E x x x x . x x x x

F x x x x x . x x x x x x x

G x x x x x x . x x x x x x x

H x x x x x . x x x x x x

I x x x x x x . x x x x x

J x x x x x x x . x x x x

K x x x x x x x x . x x x

L x x x x x x x . x x

M x x x x x x x x x . xN x x x x x x x x .

Materials

Energy

People

Machines

Data

TodayAll are ObtainedVia Transactions

$

$

$

$

$ $$$$

Internal Flows are Designed by Engineers

28 © Carliss Y. Baldwin and Kim B. Clark, 2002

Creating an Encapsulated Local System 3

Materials

Energy

People

Machines

Data

Transaction-Free Zone:By design,many complex, contingent transfersoccur insidethe TFZ

A B C D E F G H I J K L M N

A . x x x x x x x x x

B x . x x x x x x x x

C x x . x x x x x x x

D x x x . x x x x x x x

E x x x x . x x x x

F x x x x x . x x x x x x x

G x x x x x x . x x x x x x x

H x x x x x . x x x x x x

I x x x x x x . x x x x x

J x x x x x x x . x x x x

K x x x x x x x x . x x x

L x x x x x x x . x x

M x x x x x x x x x . xN x x x x x x x x .

Internal Flows are Designed by Engineers

29 © Carliss Y. Baldwin and Kim B. Clark, 2002

Boundaries of the Capsule

Materials

Energy

People

Machines

Data

Boundaries = Where Transfers take the form of Transactions, according to the Design of the Enterprise

A B C D E F G H I J K L M N

A . x x x x x x x x x

B x . x x x x x x x x

C x x . x x x x x x x

D x x x . x x x x x x x

E x x x x . x x x x

F x x x x x . x x x x x x x

G x x x x x x . x x x x x x x

H x x x x x . x x x x x x

I x x x x x x . x x x x x

J x x x x x x x . x x x x

K x x x x x x x x . x x x

L x x x x x x x . x x

M x x x x x x x x x . xN x x x x x x x x .

Boundaries are Designed by Engineers, too!

30 © Carliss Y. Baldwin and Kim B. Clark, 2002

Financial Sufficiency

Materials

Energy

People

Machines

Data

When allClaimantsHave beenPaid…

$

$

$

$

$Revenue$$$$

$$$$$$$$$$$

Money is left over!

Costs:

31 © Carliss Y. Baldwin and Kim B. Clark, 2002

Financial Sufficiency =Survival in a Money/Market Economy

Materials

Energy

People

Machines

Data

When allClaimantsHave beenPaid…

$

$

$

$

$Revenue$$$$

$$$$$$$$$$$

Money is left over!

Local System can survive.

Costs:

32 © Carliss Y. Baldwin and Kim B. Clark, 2002

Encapsulated Local System =the “Kernel” of a Firm

33 © Carliss Y. Baldwin and Kim B. Clark, 2002

Encapsulated Local System = the “Kernel” of a Firm

Why only “kernel”?

34 © Carliss Y. Baldwin and Kim B. Clark, 2002

Because… Can assemble several Encapsulated Local Systems

within “a bigger firm” Can have transactions within “a bigger firm” Transaction costs/incomplete contracts/ property

rights economics basically looks at different configurations of kernels within/across firms

In practice, Mergers, Acquisitions & Alliances serve to adjust kernel boundaries across firms

35 © Carliss Y. Baldwin and Kim B. Clark, 2002

In summary—

Encapsulation is a technology in the engineering design of the T&T Network

Encapsulation creates the kernels of firms Kernel boundaries are artifacts, which can be

designed and re-designed (within constraints of physics and logic of technology)

Mergers, Acquisitions & Alliances are visible adjustments of kernel boundaries

36 © Carliss Y. Baldwin and Kim B. Clark, 2002

“Pinching” the T&T Network

37 © Carliss Y. Baldwin and Kim B. Clark, 2002

An Example from Practice:

Engineering plastics company (=designer and supplier)

Auto manufacturing company (=customer and user)

Product to be designed:– High heat resistant plastic compound

38 © Carliss Y. Baldwin and Kim B. Clark, 2002

“Natural” TSMEngineering Plastics Company Auto Company

. x x x x x x xx . x x x x x x x x xx x . x x x x x x x xx x x . x x x x x x x

Engineering x x x . x x x x xPlastics x x x . x x x x xProduct x x x . x x x x xand x x x x . x x x xProcess x x x . x x x xDesign x x x x . x x x x

x x x x x x x . xx x x x . xx x x x x x . x x x xx x x x x x x

x . x x x x xx x . x x x x x x x

Automotive x x x x x . x x x x x x xCompany x x x x . x x x x x xProduct x x x . x x x x xand x x x x x x . x x x x xProcess x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x x . x xx x x x . x

39 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transaction-supporting TSMNegotiation betweenAuto and Engineering Engineering Plastics Company Auto CompanyPlastics Companies

. x x x x x x xNegotiation: x . x x x x x x(8 Specs x x . x x x x x& Tests) x x x . x x x x

x x x x . x x xx x x x x . x xx x x x x x . xx x x x x x x .

x . x x x x x x xx x . x x x x x x x

Eight x x x . x x x x x xFormal Tests x x x x . x x x x x x

Engineering Ex ante x x x x . x x x xPlastics x x x x . x x x xProduct x x x x . x x x xand x x x x x . x x x xProcess x x x . x xDesign x x x x . x x x

x x x x x x x . x Rich x x x x . x Lustrousx x x x x x . Appearance

x x x x x x x

x x x x x

Eight x x x . x x x x x x xAutomotive Formal Tests x x x x . x x x x x x xCompany Ex ante x Eight x x x . x x x x x xProduct x Formal Tests x x x x . x x x x xand x Ex post x x x x . x x x x xProcess x x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x . x xx x x x . x

Is “more Modular”

(by defn of Design Rules, Vol. 1)

40 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transaction-supporting TSMNegotiation betweenAuto and Engineering Engineering Plastics Company Auto CompanyPlastics Companies

. x x x x x x xNegotiation: x . x x x x x x(8 Specs x x . x x x x x& Tests) x x x . x x x x

x x x x . x x xx x x x x . x xx x x x x x . xx x x x x x x .

x . x x x x x x xx x . x x x x x x x

Eight x x x . x x x x x xFormal Tests x x x x . x x x x x x

Engineering Ex ante x x x x . x x x xPlastics x x x x . x x x xProduct x x x x . x x x xand x x x x x . x x x xProcess x x x . x xDesign x x x x . x x x

x x x x x x x . x Rich x x x x . x Lustrousx x x x x x . Appearance

x x x x x x x

x x x x x

Eight x x x . x x x x x x xAutomotive Formal Tests x x x x . x x x x x x xCompany Ex ante x Eight x x x . x x x x x xProduct x Formal Tests x x x x . x x x x xand x Ex post x x x x . x x x x xProcess x x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x . x xx x x x . x

“Mundane” transaction costs

41 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transaction-supporting TSMNegotiation betweenAuto and Engineering Engineering Plastics Company Auto CompanyPlastics Companies

. x x x x x x xNegotiation: x . x x x x x x(8 Specs x x . x x x x x& Tests) x x x . x x x x

x x x x . x x xx x x x x . x xx x x x x x . xx x x x x x x .

x . x x x x x x xx x . x x x x x x x

Eight x x x . x x x x x xFormal Tests x x x x . x x x x x x

Engineering Ex ante x x x x . x x x xPlastics x x x x . x x x xProduct x x x x . x x x xand x x x x x . x x x xProcess x x x . x xDesign x x x x . x x x

x x x x x x x . x Rich x x x x . x Lustrousx x x x x x . Appearance

x x x x x x x

x x x x x

Eight x x x . x x x x x x xAutomotive Formal Tests x x x x . x x x x x x xCompany Ex ante x Eight x x x . x x x x x xProduct x Formal Tests x x x x . x x x x xand x Ex post x x x x . x x x x xProcess x x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x . x xx x x x . x

Standards: To Define “Gateway”

42 © Carliss Y. Baldwin and Kim B. Clark, 2002

But Standards were incomplete…

[A]s development proceeded, it became clear ... that there were other characteristics of the material that were very important to important players in the auto company, which were not in the specs. (Example: the interior designers wanted a material with a “rich, lustrous appearance.”) They were not in the specs, because the auto company had no way to make the requirement specific, no testing protocol and no standard to use in the specifications.

43 © Carliss Y. Baldwin and Kim B. Clark, 2002

Transaction-supporting TSMNegotiation betweenAuto and Engineering Engineering Plastics Company Auto CompanyPlastics Companies

. x x x x x x xNegotiation: x . x x x x x x(8 Specs x x . x x x x x& Tests) x x x . x x x x

x x x x . x x xx x x x x . x xx x x x x x . xx x x x x x x .

x . x x x x x x xx x . x x x x x x x

Eight x x x . x x x x x xFormal Tests x x x x . x x x x x x

Engineering Ex ante x x x x . x x x xPlastics x x x x . x x x xProduct x x x x . x x x xand x x x x x . x x x xProcess x x x . x xDesign x x x x . x x x

x x x x x x x . x Rich x x x x . x Lustrousx x x x x x . Appearance

x x x x x x x

x x x x x

Eight x x x . x x x x x x xAutomotive Formal Tests x x x x . x x x x x x xCompany Ex ante x Eight x x x . x x x x x xProduct x Formal Tests x x x x . x x x x xand x Ex post x x x x . x x x x xProcess x x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x . x xx x x x . x

“Relational” or “Obligational” contract needed

44 © Carliss Y. Baldwin and Kim B. Clark, 2002

Mundane transactions costs are used to create a “more modular” task structure

Negotiation betweenAuto and Engineering Engineering Plastics Company Auto CompanyPlastics Companies

. x x x x x x xNegotiation: x . x x x x x x(8 Specs x x . x x x x x& Tests) x x x . x x x x

x x x x . x x xx x x x x . x xx x x x x x . xx x x x x x x .

x . x x x x x x xx x . x x x x x x x

Eight x x x . x x x x x xFormal Tests x x x x . x x x x x x

Engineering Ex ante x x x x . x x x xPlastics x x x x . x x x xProduct x x x x . x x x xand x x x x x . x x x xProcess x x x . x xDesign x x x x . x x x

x x x x x x x . x Rich x x x x . x Lustrousx x x x x x . Appearance

x x x x x x x

x x x x x

Eight x x x . x x x x x x xAutomotive Formal Tests x x x x . x x x x x x xCompany Ex ante x Eight x x x . x x x x x xProduct x Formal Tests x x x x . x x x x xand x Ex post x x x x . x x x x xProcess x x x x x x x . x x x xDesign x x x x x x x x . x x x

x x x x x x x x . x xx x x x . x

“Relational” or “obligational” contract needed

“Mundane” transaction costs

Standards: To Define “Gateway”

45 © Carliss Y. Baldwin and Kim B. Clark, 2002

“Pinching” is an Investment

In a Task Structure and Relationships that support a strict(er) partition of cognitive labor

Value of “Pinching” =

+ Avoided cost of real-time interdependency/iteration (clt)

– MTC (mundane transaction costs)

+ Free-riding (smaller unit, better individual incentives)

– Upstream-Downstream opportunism (in supply chain)

46 © Carliss Y. Baldwin and Kim B. Clark, 2002

Conclusion

47 © Carliss Y. Baldwin and Kim B. Clark, 2002

Where do Transactions Come From?

The modular structure of a system of production reveals where:

The division of cognitive labor is high…

and

Mundane transaction costs are low.

48 © Carliss Y. Baldwin and Kim B. Clark, 2002

The modular structure of a T&T Network Can be mapped using TSM graphs Transactions go at the “bottlenecks” of network

– Transfers few and simple– Division of cognitive labor high

Blocks need to be “transaction-free zones”– Encapsulated via transactions at the boundaries of the

zone– Encapsulated Local Systems = Kernels of Firm

“Pinching” can create a more modular structure– Costs = Mundane Transaction Costs– Standardizing, Counting, Valuing, Payment

49 © Carliss Y. Baldwin and Kim B. Clark, 2002

Thank you!

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