1. 2 AMERICA’S BEST 200 SMALL COMPANIES C.H. Robinson Is Recognized For Excellence 2004 2003 Great...

1

2

AMERICA’S BEST 200 SMALL COMPANIES

C.H. Robinson Is Recognized For Excellence

2004

2003 Great Places to Work in Minnesota

3

Who is C.H. Robinson?

A leading worldwide third-party provider of transportation, distribution and other logistics services

One of the largest non-asset-based transportation companiesbased in North America – 2004 gross revenues $4.3 billion

Solid financial platform: We have no debt, strong free cash flow, and have increased net revenues at a compound annual growth rate of approximately 15% for the past twenty-five years.

4

Who is C.H. Robinson?

Fortune 500 company In business for 100 years (founded in 1905) Over 170 offices and approximately 4,800 employees worldwide Contracts with over 35,000 transportation companies Over 18,000 customers 3.8 million shipments in 2004 Traded on NASDAQ: CHRW

5

C.H. Robinson North American Network

6

C.H. Robinson’s Solutions-Based Strategy

Our focus is on finding the optimal transportation logistics solution for each customer

We don’t own transportation assets, because we don’t want them to get in the way of our decision making

Superior customer service and carrier support ensures success with every move

7

Major Customers: Industries Served in 2004

FOOD AND BEVERAGE

RETAIL

PAPER AND PAPERRELATED PRODUCTS

MANUFACTURING

OTHER

39%

14%

19%10%

18%

Top 100 Customers Represent 37% of Total Gross Profit

8

SUPPLY and DEMAND-January 2005

9

Supply and Demand-September 2005

10

Culture

Driven by the People – Employee Ownership, Everyone Has a Vested Interest

In the Company Promote an Atmosphere Rich in Entrepreneurial Spirit

–Lets People Try Things, a Chance to Prove Themselves–Given Autonomy and Ability to Make Decisions–Corporate Philosophy: Put More Decision Making in

the Hands of a 25 year old!!

11

…Culture

Flat Organization–Allows Action and Flexibility

Minimized Processes–ex. Few rules…Don’t Let Processes Get in the Way of

Good People Casual, Relaxed Work Environment

–but…with A lot of Energy and Activity Organized Chaos!

Team Concept: Many People, One Purpose

12

Hiring

We Hire Entry Level - We Assume a Person Knows Nothing About Our Business and Many Have No Sales Experience

Our Sales Positions: Transportation & Logistics–Established Accounts & New Account Development–Business-to-Business–Three Dimensional, we buy, sell and problem solve

Training Loosely Structured, Allowing Creativity to Flourish –On the Job–Mentor–New Employee Sales Training at Corporate Office

Promote From Within Based On Performance

13

Career Path - Every Day Is A New Day

We Challenge Our People To Take On New Responsibilities Every Single Day...– Account Management– Sales– Expanding Modes of Transportation Services Within Current Mix

Intermodal International (import/export)

– National Account Manager– On-Site Assignments– Branch Manager

We Promote From Within - 100%

14

The C.H. Robinson Hallmark: Service-oriented people and culture

Our employees are profiled for service success–Service-oriented–Entrepreneurial and aggressive–Intelligent–Creative and flexible

Every branch office is a separate profit center–Gives customers local attention with global resources

Average tenure of managers is 11 years with our company

80% OF OUR EMPLOYEES ARE IN DIRECT, DAILY CONTACT WITH CUSTOMERS

15

Marketing Career Fair-Friday, September 23rd

Business Career Fair-Wednesday, September 28th

Interviews-Thursday, October 27th

Please visit us at www.chrwjobs.com and www.chrobinson.com.

On Campus Visits at Indiana University