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8/11/2019 01 MI Introduction to Management
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Industrial Project Management
Dr. Ir. Sri Bramantoro Abdinagoro, MM.
Metallurgy and Materials Department
Faculty of EngineeringUniversity of Indonesia
2014
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Definition of Management
Management (from Old Frenchmnagementthe art of conducting,
directing, from Latin manu agereto
lead by the hand) characterizes theprocess of leading and directing all or
part of an organization, often a
business, through the deployment andmanipulation of resources (human,
financial, material, intellectual or
intangible).
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Exhibit 11 Managerial Levels
2007 Prentice Hall, Inc. All rightsreserved. 15
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What is Management?
Management focuses on the entireorganization from both a short and a
long-term perspective. Management is
the managerial process of forming astrategic vision, setting objectives,
crafting a strategy and then
implementing and executing thestrategy.
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What Do Managers Do?
Functional Approach
Planning
Defining goals, establishing strategies to achieve
goals, developing plans to integrate and coordinate
activities.
Organizing
Arranging and structuring work to accomplish
organizational goals.
Leading
Working with and through people to accomplish
goals.
Controlling
Monitoring, comparing, and correcting work. 2007 Prentice Hall, Inc. All rightsreserved. 17
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Exhibit 13 Management Functions
2007 Prentice Hall, Inc. All rightsreserved. 18
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What Do Managers Do? (contd)
Management RolesApproach (Mintzberg)
Interpersonal roles
Figurehead, leader, liaison
Informational roles
Monitor, disseminator,
spokesperson
Decisional roles Disturbance handler,
resource allocator,
negotiator 2007 Prentice Hall, Inc. All rightsreserved. 19
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What Managers Actually Do
(Mintzberg)
Interaction with others
with the organization
with the externalcontext of theorganization
Reflection thoughtful thinking
Action practical doing
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Exhibit 15 Skills Needed at Different Management Levels
2007 Prentice Hall, Inc. All rightsreserved.
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Exhibit 16 Conceptual Skills
2007 Prentice Hall, Inc. All rightsreserved.
113
Using information to solve businessproblems
Identifying of opportunities for innovation
Recognizing problem areas andimplementing solutions
Selecting critical information from masses
of data Understanding of business uses of
technology
Understanding of organizations business
model
Source:Based on American Management Association Survey of Managerial Skills and
Competencies, March/April 2000, found on AMA Web site (www.ama.org ), October 30, 2002.
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Exhibit 16 Effectiveness Skills
2007 Prentice Hall, Inc. All rightsreserved.
115
Contributing to corporate
mission/departmental objectives
Customer focus
Multitasking: working at multiple tasks in
parallel
Negotiating skills
Project management
Reviewing operations and implementing
improvementsSource:Based on American Management Association Survey of Managerial Skills and
Competencies, March/April 2000, found on AMA Web site (www.ama.org ), October 30, 2002.
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Exhibit 16 Effectiveness Skills (contd)
2007 Prentice Hall, Inc. All rightsreserved.
116
Source:Based on American Management Association Survey of Managerial Skills andCompetencies, March/April 2000, found on AMA Web site (www.ama.org ), October 30, 2002.
Setting and maintaining performance
standards internally and externally
Setting priorities for attention and activity
Time management
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Exhibit 16 Interpersonal Skills (contd)
2007 Prentice Hall, Inc. All rightsreserved.
117
Source:Based on American Management Association Survey of Managerial Skills andCompetencies, March/April 2000, found on AMA Web site (www.ama.org ), October 30, 2002.
Coaching and mentoring skills
Diversity skills: working with diverse people
and cultures
Networking within the organization
Networking outside the organization
Working in teams; cooperation and
commitment
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Exhibit 17 Management Skills and Management Function Matrix
2007 Prentice Hall, Inc. All rightsreserved.
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How The Managers Job Is
Changing The Increasing Importance of Customers
Customers: the reason that organizations
exist
Managing customer relationships is the
responsibility of all managers and employees.
Consistent high quality customer service is
essential for survival.
Innovation
Doing things differently, exploring new
territory, and taking risks
Managers should encourage employees to be
aware of and act on opportunities for innovation. 2007 Prentice Hall, Inc. All rightsreserved.
119
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Exhibit 18
Changes Impacting
the Managers Job
2007 Prentice Hall, Inc. All rightsreserved.
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What Is An Organization?
An Organization DefinedA deliberate arrangement of people to
accomplish some specific purpose (thatindividuals independently could not
accomplish alone).
Common Characteristics ofOrganizations
Have a distinct purpose (goal) Composed of people
Have a deliberate structure
2007 Prentice Hall, Inc. All rightsreserved.
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Exhibit 110 The Changing Organization
2007 Prentice Hall, Inc. All rightsreserved.
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Exhibit 111 Universal Need for Management
2007 Prentice Hall, Inc. All rightsreserved.
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Exhibit 112 Rewards and Challenges of Being A Manager
2007 Prentice Hall, Inc. All rightsreserved.
124
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Your Homework:
Make a paper to explain a scope anmetallurgy processing:
Casting (pengecoran)
Extrusion (ekstrusi) Rolling
Forging
Corrosion Protection
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