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© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Business Process Outsourcing Profile
© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Business Process Outsourcing is the process of delegating one or more business processes to an external partner, who in turn owns, manages and administers the selected process based predetermined and measurable parameters.
What is BPO
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India Hold a 65% market share in the world wide BPO market
More than half of the fortune 500 companies have outsourcing to India
Growth trend represent an increase in companies from US and Europe to outsource services like Call centers and back office operation
India BPO
© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Large pool of highly qualified and English speaking workforce.
Low cost and flexible workforce.
Appropriate time zone difference with the rest of world.
Strong brand equity build by existing software service sector by delivering to international standard.
Robust communication infrastructure.
Why India
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Why India
0.8 1.83.1 3.1
4.9
8.7
19.877%
38%
44%40%
29%
13%
45%
0
5
10
15
20
25
Mexic
o
Ch
ina
Ph
ilip
pin
es
Cen
tral
&
East
ern
Eu
rop
e
Oth
ers
Can
ad
a
Ind
ia
$ B
0%
15%
30%
45%
60%
75%
90%% (CAGR)
2002 2005 2008 CAGRSource: neoIT
© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Beta Softech is founded by experts with more than 15 person years of experience in BPO business.
To treat the client as a core business partner and help ensuring the maximum return on investment.
Good infrastructure of 50 seats, expendable up to 250 seats in short span.
Flexible to work in 24*7.
Expertise in Voice and Non Voice process.
Why us
© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Healthcares (Medical and Non Medical)
Medical billing Medical coding Medical transcription Accounts receivables Claims adjudication Data entry
Service Offers
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Accounting and Financial Services
Accounting data entry Accounts receivables and payables Preparation of ledgers Bank reconciliation Preparation of financial statements Auditing
Service Offers
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Data Entry & Data Processing
Electronize your business cards folder. Make an electronic mailing list from cards/forms. Create e-dictionaries or encyclopedia. Structure your surveys and questionnaires. Enter form data, perform billing entries, deal with MSDS or bookkeeping entries.
Service Offers
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www.beta-softech.com
Inbound Call Center.
Information supportInvoicing support services Delivery information and status support Customer support Service & solutions Business feedback Customer opinion & Product survey Deal closing support Delivery information support Invoicing and order filling solutions Research and survey support Event management support
Service Offers
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Outbound Call Center
Telemarketing & Appointment fixing Deal closing support Dynamic order filling services Customer satisfaction surveys Payment Reminder & Debt collection Credit card verification solutions Outsourcing program notice Advertising and brand management solutions Follow-up calls and mailers Business correspondence assistance
Service Offers
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High attrition and growth aspirations of the workforce.
Shrinking profit margins.
End to End Solution requirement for the industries.
Key Challenges
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DoT certification
Certification & License's
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Infrastructure Gallery
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Registered Office
485, Sector-7,Urban Estate,Kurukshetra – 136118,Haryana (India)
Ph. +91 1744 224439
Contact usOperational Office
1.SCO 3, 2nd Floor, Sector 7C,Madhya Marg, Chandigarh- Punjab.
2. 49, Sector-2, Noida - 201301, Uttar Pardesh (India)3. No. 75, New Grain Market Shahabad (M) Haryana
sales@beta-softech.com
© Copyright 2010 Beta-Softech.com. All rights reserved.
www.beta-softech.com
Thank You
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