LeNS presentation - Innovation Approach for Sustainable Product and PSS Development

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Presented at the LeNS: Sustainability in Design NOW! conference in Bangalore - September 29, 2010

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An innovation approach for sustainable product and PSS

development 

Kara Davis, Pinar Öncel, Qingqing Yang

SSD – Strategic Sustainable Development

UCD – User Centered Design

Agile – A management philosophy often used in manufacturing and

software development

APPROACHCOMPONENTS

productsand related

services designed by organizations

for society within the

ecosphere

SYSTEM

SYSTEM

SUSTAINABILITYPARAMETERS

The Four Sustainability Principleswww.thenaturalstep.org

What throws the system out of balance?

SUSTAINABILITYPARAMETERS Fundamental Human Needs

- Manfred Max-Neef

• Subsistence• Protection• Affection• Creativity• Identity

• Freedom• Understanding• Participation• Idleness

IDENTIFYING NEEDS and BARRIERS

SYSTEM MAPPING

http://bit.ly/experiencemap (nForm 2010)

SYSTEM MAPPING

Causal Loop Diagram with emphasis on how improved machine performance (e.g. reduced moving weight) could reduce energy use, thereby indirectly both (i) increasing customer demand for water jet cutting and (ii) decreasing CO2 emissions and its related contribution to climate change. (Byggeth et al. 2007)

BUSINESSPARAMETERS

Maintain and Gain Market Share

Plan-basedapproach

Agileapproach

INTEGRATED DESIGN TEAM

client

partner

manager

industrial designer

engineer

marketing

other

stakeholders?

• supply chain• R&D• production• distribution…

MANAGING COMPLEXITY

plan

plan

do

do

STEPPING STONES to SUCCESS

MANAGING COMPLEXITY

stay open to new opportunities

quickly adapt to change

manage risk

MANAGING COMPLEXITY

reflectadapt

reflectadapt

MANAGING COMPLEXITY

develop related services, new versions of products, collect and respond to feedback.

CONTINUOUSIMPROVEMENT

services

products

Sustainability Program at BTH: http://www.bth.se/sustainability

Our Complete Thesis: http://bit.ly/pssinnovation

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