Designing for an aging population

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DESIGNING FORAN AGING POPULATION

Jeff JohnsonUI Wizards

@neyricardo • IxDA Redux Campo Grande

Making the Case for Age-Friendly Design

@neyricardo • IxDA Redux Campo Grande

Design for older adults, and you design for almost everyone else. [Alan Newell]

Populations with similar usability issues:● Those with low vision or other impairments● Those with low literacy● Those with little technical experience● Those with obsolete technical experience● Second language learners● Those with certain cognitive impairments

Many Adults, Not Just OAs, Have Hearing, Visual, or Motor Impairments

@neyricardo • IxDA Redux Campo Grande

Source: Summary Health Statistics for U.S. Adults: National Health Interview Survey, 2012 (Published 2014)

Older Adults Comprise Growing #s in Nations’ Populations

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Source: United Nations, Department of Economic and Social Affairs, Population Division (2015). World Population Prospects: The 2015 Revision.

Individual Variation

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● Aging is a continuous process● Change is not linear, or uniform● Effects of aging are highly idiosyncratic● As group’s average age increases:

○ Rates of change in abilities increase○ Ranges of abilities increase

Tech can be transformative...

@neyricardo • IxDA Redux Campo Grande

● Faster computers● More colours● More pixels● Sensitive sensors● Accessibility improvements

... but all is NOT WELL

@neyricardo • IxDA Redux Campo Grande

So much to remember!

I wish they would stop changing things for no good reason.

What happened to the menus?

How can I make the font bigger?

I can’t see it!

Who thought grey thin letters would be a good idea?

My limitations frustrate me but I don't know where to get help.

All the new technology is so confusing to me.

It's embarrassing to have to ask my grandkid's help

Age-Related Changes & Characteristics

@neyricardo • IxDA Redux Campo Grande

Vision

Motor Control

Speech & Hearing

Cognition: Atiention, Learning, Memory

Knowledge

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VISION

VISION CHANGES

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NORMAL PRESBYOPIA

VISION CHANGES

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LENS YELLOWING GLARE SENSITIVITY

VISION CHANGES

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NORMALReduced Light

Sensitivity

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MOTOR

MOTOR CONTROL

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Visual Search Slows with Age

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https://youtu.be/2rFl8kxB6ME

MOTOR CONTROL

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MOTOR CONTROL

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SPEECHAND

HEARING

SPEECH & HEARING

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Speech:● Slower rate of speech● Reduced articulation

SPEECH & HEARING

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Hearing - harder to:● Filter out background sounds● Localize sounds● Understand fast speech● Hear low volume sounds● Detect high-pitched sounds

SPEECH & HEARING

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https://youtu.be/IrewnzQYrPI

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COGNITIONAttention, learning, memory

COGNITION ISSUES

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KNOWLEGE

KNOWLEGE ISSUES

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KNOWLEGE ISSUES

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WE KNOW HOW TO DESIGN THAT RIGHT!

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SO WHY DON'T WE?

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WHO ARE WEDESIGNING FOR?

TOP RECOMMENDATIONS

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Legibility

Visual Simplicity

Conceptual Simplicity

Consistency

Redundancy

Support

#VLWFLW@NEYRICARDO

@neyricardo • IxDA Redux Campo Grande

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