The Yellow Brick Road to Getting a Job: The Job Application and Resume Process

CREATED BYBRECKANY ECKHARDT PROVIDED TO YOU BYBRECKANY ECKHARDT &

“HIRE FOR ATTITUDE,

TRAIN FOR SKILLS.”

-PATI RICE, OWNER H&R BLOCK

MATERIALS

• RESUME CHECKLIST

• RESUME INFORMATION PACKET

• COVER LETTER PACKET

• CHRONOLOGICAL RESUME SHEET

• FUNCTIONAL RESUME SHEET

WHO GETS HIRED?PEOPLE WHO• ARE LIFE-LONG LEARNERS• HAVE POSTIVE ATTITUDE• ARE HARD-WORKERS• CARE ABOUT THE COMPANY’S

NEEDS, MISSION, AND VALUESHOW CAN YOU DEMONSTRATE THESE QUALITIES IN YOUR

ONLINE APPLICATION, RESUME, COVER LETTER, AND INTERVIEW?

21ST CENTURY JOB SEARCH

WHAT HAS CHANGED?

AGENDAPART I

Job Search Process from Human Resource– Online applications– Reviewing resumes and cover letters– Selecting and interviewing candidates

PART IIResumes and Cover Letters

– Types of Resumes – Parts – Powerful Bullet Points

PART I OVERVIEW OF STEPS

1. IDENTIFY NEEDS

2. NEEDS TO H.R.

3. ONLINE APPLICATIONS

4. QUICK VIEW OF RESUME

5. DETAIL VIEW OF RESUME

6. COVER LETTERS

7. LOOK UP ONLINE

8. PHONE SCREEN

9. INTERVIEW

10. REFERENCES

STEP 1 HEADQUARTERS

IDENTIFY NEEDS & SKILLS FOR JOB

STEP 2JOB NEEDS GO TO

HUMAN RESOURCES (H.R.)

WHAT DOES H.R. DO?1. CREATE JOB DESCRIPTIONS

2. ADVERTISES JOBS

3. CREATES ONLINE APPLICATION PROCESSES

4. REVIEWS APPLICATIONS

5. CONDUCTS INERVIEWS

6. PROVIDES TRAINING, ETC.

7. MAINTAINS POLICIES & PROCEDURES

INTERNAL

EXTERNAL

STAFFING AGENCIES

CRAIGSLIST

ONLINE JOB BOARDS

LINKEDIN

PRINT ADS

COLLEGES

JOB FAIRS

ONLINE APPLICATIONS

Fill out ALL PARTSFOLLOW DIRECTIONS

USE KEYWORDS…

CHECK YOU’RE

SPILLING

ONLINE APPLICATIONS & RESUME GENERAL INFO.

1. FILL IN GAPS OF 3+ MONTHS “ACTIVE JOB SEKER” “FULL-TIME STUDENT” “VOLUNTEER”

2. CRIMINAL BACKGROUND: BE HONEST – “LEARNED FROM IT” / TRY TO EXPUNGE

3. EDUCATION IS EQUAL TO “WORK EXPERIENCE”

4. SELL THE EXPERIENCE YOU HAVE...

WHAT DOES A QUALITY ONLINE APPLICATION SAY ABOUT YOU AS A POTENTIAL EMPLOYEE?

• FOLLOW DIRECTIONS

• THOROUGH IN TASKS

• DETAIL-ORIENTED

• COMPUTER & INTERNET SKILLS

• LITERACY SKILLS

WHAT ELSE?

STEP 3 ELECTRONIC SORTING OF RESUMES & ONLINE APPLICATIONS BY KEYWORD

1. RECEIVES APPLICATIONS AND SORTS RESUMES BY KEYWORD

80% OF RESUMES ARE OVERLOOKED DUE TO LACK OF USING KEYWORDS, REGARDLESS OF YOUR EXPERIENCE.Casey Accord, “How to Make Your Resume S--- 80 Percent Less”

TARGET YOUR APPROACH•COMPANY MISSION AND VALUES

–(ABOUT US SECTION ON WEBSITE)

•JOB DESCRIPTION

WOULD YOU GO DEER HUNTING WITH A MACHINE GUN?

WHY NOT?

STEP 4 QUICK VIEW OF THE RESUME 7-10 SECOND SCREEN

1.IS IT ORGANIZED?2.GAPS IN HISTORY?3.USE OF BULLET POINTS?4.MARGINS LINED UP?5.APPROPRIATE USE OF COLOR?(OPTIONAL: USE OF COMPANY’S LOGO COLORS)

6. HEADING AND SUMMARY …

WHAT DOES A QUALITY RESUME SAY ABOUT YOU AS A POTENTIAL EMPLOYEE?

• DETAIL-ORIENTED

• ORGANIZED

• COMPUTER SKILLS

• LITERACY SKILLS

• COMMUNICATION OF SKILLS & EXPERTISE

• CREATIVITY

• PRESENTATION SKILLS

WHAT ELSE?

HEADING IN CAPSCONTACT INFORMATIONJOB TITLE OF JOB DESCRIPTIONSUMMARY WITH KEYWORDS

KEYWORDS

KEYWORDS

STEP 5 DETAIL VIEWOF THE RESUME

1. MINIMUM QUALIFICATIONS?

2. EXPERIENCE?

3. COMMUNICATE SKILLS?

4. SPELLING / GRAMMAR / PUNCTUATION CORRECT?

5. INTERESTED IN WORKING HERE?

RESUME #1

THIS G

UY IS S

LOPPY!

Resume #2

“WOW! WHAT A PROFESSIONAL!”

STEP 6 COVER LETTERS…ALWAYS WRITE A COVER LETTER

…EVEN IF IT’S NOT REQUIRED!

WHAT DOES YOUR RESUME SAY ABOUT YOU?

WOULD YOU HIRE YOURSELF BASED ON YOUR RESUME?

• COMMUNICATION SKILLS• LITERACY SKILLS• GRAMMAR / PUNCTUATION… BY THE WAY, IF YOU ARE USING A / IN YOUR RESUME, MAKE

A SPACE BEFORE AND AFTER… OTHERWISE IT WON’T SHOW UP AS A KEYWORD. EX: TRAINER / MANAGER

• DETAIL-ORIENTED (*KEYWORDS)• INTERESTED IN THE COMPANY • YOU CAN “SELL” YOUR EXPERIENCE

STEP 7 SOCIAL NETWORKING

“35% of hiring managers use Google to do online background checks on job candidates, and 23% look people up on social networking sites. About 1/3 of those Web searches lead to rejections, according to the survey.”

-Ponemon Institute, a privacy think tank 20

STEP 8 PHONE SCREEN

1. Turn call-waiting off.2. NO TACKY

RINGTONE3. PROFESSIONAL V.M.4. CHARGE PHONE.5. Schedule the

interview. 6. Resume & JOB

DESCRIPTION in view.

7. Accomplishments list

8. Take notes9. LISTEN FIRST.10.Clear the room.

QUIET~11.PRACTICE! -ALISON DOYLE, ABOUT.COM

ST

EP

9

INT

ER

VIE

WS

1. DRESSED TO IMPRESS ?2. PREPARED? 3. COMMUNICATE SKILLS?4. NONVERBAL COMMUNICATION?

5. SAY THANK YOU?6. QUALIFICATIONS?7. KNOWS ABOUT COMPANY?8. CAN REPRESENT COMPANY?

KEEP ALL ANSWERS UNDER 60 SECONDS.

PREPARE ANSWERS AHEAD OF TIME.

TAILOR TO COMPANY’S MISSION & VALUES!

Dear Ms. ______________:

Thank you for taking the time to conduct a _____ interview with me on (date). I have an increased understanding and appreciation for _(company) due to learning about (she said “____”).

I know that your mission is ____ .We share the same passions because ___.

I am confident that my knowledge of ____, skills in _____, and attitudes ______ will take your company to the next level.

I look forward to staying in contact and thank you for you consideration.

Sincerely, Your Name, Active Job Seeker.

AFTER YOUR INTERVIEW… THANK YOU CARDS

ALWAYS WRITE THANK YOU NOTES!

• HANDWRITTEN

• WALK-IN IF POSSIBLE

• INCLUDE SOMETHING YOU LEARNED FROM INTERVIEWER

• DISCUSS COMPANY’S MISSION

• FOLLOW UP

STEP 10 REFERENCES

DO NOT INCLUDE REFERENCES WITH YOUR RESUME

DO BRING REFERENCES TO YOUR INTERVIEW

1. USE FIELD-SPECIFIC REFERENCES

2. EMAIL YOUR REFERENCES JOB DESCRIPTION & YOUR RESUME AHEAD OF TIME

- GIVE THEM A LIST OF KEYWORDS

3. SAME FORMAT: RESUME, COVER

LETTER, REFERENCES

4. 3-5 REFERENCES IS STANDARD

BAD EMPLOYER REFERENCES?FIND OUT WHAT THEY ARE GOING TO SAY ABOUT YOU!

SUGGESTIONS:

1.HAVE A FRIEND CALL AND PRETEND TO BE A HIRING MANAGER.

2.GET A FREE BACKGROUND CHECK FROM A STAFFING AGENCY

TAILOR YOUR PITCH TO COMPANY, MISSION, & JOB DESCRPTION.

DO NOT EVER TALK POORLY ABOUT YOUR PREVIOUS EMPLOYER OR EMPLOYEES!

NEVER MENTION INTERPERSONAL DISAGREEMENTS OR DISLIKING

SOMEONE!

ADDITIONAL STEPS

1. MAKE SURE YOU ARE PREPARED WITH ENOUGH COPIES OF YOUR RESUMES, COVER LETTERS, ETC.

2. BE THERE AHEAD OF TIME TO PRACTICE AND MAKE SURE TECHNOLOGY IS WORKING IF PRESENTING

3. BRING ELECTRONIC BACKUPS!

• 2ND INTERVIEW• GROUP INTERVIEW• RECORDING• PANEL INTERVIEW• PRESENTATION• DEMONSTRATION• VIEW OF PORTFOLIO

CHECKPOINT1. _________ IS THE MOST IMPORTANT

PART OF A JOB APPLICATION. WHY?

2. WHAT IS A STAFFING AGENCY?

3. WHAT DOES A HUMAN RESOURCE DEPARTMENT DO?

4. WHAT ARE SOME IMPORTANT CONSIDERATIONS FOR INTERVIEWING?

5. WHAT ARE SOME THINGS TO DO TO CREATE A GOOD COVER LETTER?

KEYWORD

1. COMPREHENSIVE “Brainstorming”2. CHRONOLOGICAL “Conservative”3. CURRICULUM VITAE “Education”4. FUNCTIONAL “Job Function”

COMPREHENSIVE RESUME“MASTER APPLICATION”

• NOT SEND TO EMPLOYERS• PAPER OR COMPUTER• LIST ALL JOBS, ACTIVITIES, COMMUNITY

INVOLVEMENT, AND EDUCATION EXPERIENCE

• ADD ADDRESSES TO CUT & PASTE FOR ONLINE APPLICATIONS

• HIGHLIGHT 3-5 SKILL SETS• NO FONTS OR FANCY BULLET POINTS

COMPREHENSIVE RESUME

2. CHRONOLOGICAL RESUME

• 1-3 FULL PAGES: NO HALF PAGES!

• 7-10 YEARS OF WORK EXPERIENCE

• FILL IN THE GAPS OF 3+ MONTHS

• HEADING & SUMMARY BIG & BOLD

• LIST COMPANY, JOB TITLE(S), DATES

• BULLET POINTS: 3-8 PER JOB

• ACTION VERBS: PRESENT FOR – CURRENT (Repair), PAST FOR PAST (Repaired)

HEADING GOES ON EVERY PAGE:

NAME IN CAPSEMAIL, PHONE, SOCIAL NETWORKING… NO ADDRESS!

JOB TITLE OF JOB APPLYING FOR

PULL QUOTE

SUMMARY OF QUALIFICATIONS

EDUCATION, TRAINIING, CERTIFICATIONS

TECHNOLOGY & FIELD SPECIFIC TOOLS

EMPLOYMENT HISTORYRECENT TO OLDEST

• VARY ACTION VERBS• USE NUMBERS• “.” AFTER EVERY BULLET

POINT• NO HANGING WORDS AT

END OF BULLET POINTPAGE NUMBERS

CURRICULUM VITAECHRONOLOGICALRESUME + EDUCATIONAL RESEARCH, PAPERS, PRESENTATIONS

FUNCTIONAL RESUME

• CUSTOMIZED FOR JOB FUNCTION / ORGANIZATION

• 1-2 PAGES (USUALLY 1 PAGE)

• USE COMPANY LOGO COLORS

• FOLLOW THE JOB DESCRIPTION STRUCTURE THAT THE ORGANIZATION USES

• PULL SKILL SETS FROM FUNCTIONAL RESUME THAT ARE APPLICABLE TO THE JOB

HEADING IN CAPSCONTACT INFORMATIONJOB TITLE OF JOB DESCRIPTIONSUMMARY WITH KEYWORDS

KEYWORDS

KEYWORDS

EX: AUTO MECHANIC

Job Description:

We are looking for someone to diagnose and repair cars at our Auto Body Shop.

Resume #1

• Fixed trucks at a Truck Station.

PAR STATEMENTS

… and how much was each repair? (average)

ONLINE RESUME TOOLS

RESOURCES GALORE!

www.delicious.com/worksource

Delicious.com is a social bookmarking website. It’s a public website that collect and organizes websites.

On the page created for you called worksource, you will find over 450 web resources organized by TAGS (LABELS).

IT’S ONLY WEBSITE YOU NEED FOR YOUR JOB SEARCH!

CLICK ALPHA TO SORT TAGS ALPHABETICALLY

SCROLL DOWN AND CLICK ON A TAG OF INTEREST

CLICK A RELATED TAGS TO NARROW YOUR SEARCH

GO EXPLORE THE RESOURCES !!!!

TIP! YOU CAN

–OPEN WEBSITES IN TABS TO ORGANIZE YOUR WEBSITES…

1. RIGHT CLICK ON THE TITLE OF THE WEBSITE (IN BLUE)2. LEFT CLICK OPEN IN NEW TAB

LEFT CLICK ON THE TAB TO OPEN THE WEBSITE.

WHEN YOU ARE DONE, CLICK THE X TO CLOSE THE TAB

Go to SimplyHired, Indeed.com, or Craigslist. Find a job posting. Print it out. Highlight the KEYWORDS in the job posting.

Choose a resume you would like to get started with (Comprehensive, Curriculum Vitae, Chronological, or Functional)

Choose an online tool (Emurse.com, LinkedIn, or VisualCV) and get started. We will assist you for the rest of the class.

CONTACT ME!

Breckany Eckhardt, M.Sbreckany@gmail.com

503.758.6932