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Successful execution on strategy or organizational change is achieved by creating focus, commitment and action across high-leverage areas of the business, tying big-picture goals to local priorities and interests and engaging owners, implementers and key stakeholders (Circle of Influence) in creating a collectively desired future.
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EXECUTION Successful
Generate • FOCUS • COMMITMENT • ACTION
throughout Human Systems Shem Cohen, MSOD Change Events, Inc.
60% - 90% of Strategy & Change Initiatives
FAIL to Realize Intended Goals
FACT:
-Why? Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
Organizations are complex ecosystems
- STRATEGY - GOALS - OBJECTIVES - CHANGE
Input Output
Copyright © 2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
Operating in complex environments, defined by
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
Anything involving doing something different or doing something new invites…
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
‘People will only ever do what they’re
READY WILLING
& ABLE To Do’ - M Weisbord
Making the key to success a realization that
Successful Execution? - ability to create conditions that INSPIRE people to WANT to reach a summit together
- they figure out a route - they have what they need to do the job
2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
RIGHT Conditions? Need two action streams:
- Strategic Framework
- Engagement Leverage
- Owners, Implementers, Circle of Influence - Head & Heart - Future & Action Focus
- Sound Ideas - Clear, Inspiring Story
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
Strategic Framework
Customer Insight Competitive Advantage SWOT Clarity Systems Thinking Value-Chain & Business Process Innovation
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
…that inspires people to say,
“this is important to do, I want to be a part of making this happen”
But ideas alone won’t energize action
VISION and PASSION Energize ACTION
A Sense of PURPOSE and MEANING energize ACTION
Having a hand in designing our own future energizes ACTION
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
When there’s important work to accomplish and the people with knowledge, information, authority, resources and ability to act put their worlds together, discover common ground on what they want to do and make public commitments to act… - Principles of Future Search-
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
… a wave of aligned, focused ACTION is created and channeled throughout the organization
That truly becomes a force all it’s own
Initiated and powered through generative conversation, action learning and common ground
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
Leaders & managers have a range of choices who to engage, when & how
Adapted from The Fifth Discipline Fieldbook, Peter Senge, 1994
Shared Vision,
Decision Making
Co-Create
Leaders seek input
Consult
Leaders present,
seek validation
Test
Leaders (attempt to)
persuade
Sell
Leaders decide
and inform
Tell
Buy in
Ownership
Action Potential
QUALITY of ENGAGEMENT
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
GOAL - generate the clarity, focus, shared vision, solutions, commitment and action needed across high-leverage areas throughout the organization to
realize strategic and change imperatives
Copyright © 2014 Shem Cohen , Change Events, Inc. scohen@changeevents.com
How many organizations actually do this? - Achieving ‘engagement leverage’ demands a very
different kind of meeting than ‘usual’ planning
Dimension Conventional Planning Engagement Leverage
Mindset Small Circle Larger Circle (inputs, involvement)
Participation Discreet, Concentrated; Responsible Parties
Plus Influencers, Contributors, Key Stakeholders
Structure Hierarchical Circular
Control Top Down Cascaded, Spread to Value Points
Focus Project Management Problem Solving Data Past Performance
Vision Desired Future Common Ground Action
Orientation Analysis Collective Knowledge, Wisdom
Values Specialty, Expertise Systems Thinking, Emergence
Results Documents (bookends?) Distributed Segments
Action Teams, Shared Purpose Whole System Leverage
Copyright © 2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
Mission-critical groups tie big-picture strategic and change imperatives to their own goals and interests, discover common ground on vision and action and collectively determine the very best way forward
- STRATEGIC / CHANGE IMPERATIVES - - BRIDGE REALITIES -
GLOBAL PERSPECTIVE - Organization, Environment, Direction, Business Case
- FOCUS ON FUTURE and ACTION -
Copyright © 2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
Creating a scaffold of:
• Shared Purpose • Shared Meaning • Clear Roles • Shared Values • Shared Commitment
and aligning desired action across the human and technical dimensions to drive an idea to reality
= DESIRED
VALUE
- STRATEGY - GOALS - OBJECTIVES - CHANGE
Input Output
Copyright © 2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
Successful Execution
- Strategic Framework
- Engagement Leverage
- Sound Ideas - Clear, Inspiring Story
Copyright © 2014 Shem Cohen, Change Events, Inc. scohen@changeevents.com
- Owners, Implementers, Circle of Influence - Head & Heart - Future & Action Focus
Copyright © 2014 Shem Cohen, Change Events, Inc.
Shem Cohen, MSOD Change Events, Inc. High-Engagement Planning & Change • Executive Planning • Organizational Change • Management, Employee & Stakeholder
Engagement • M/A Integration; New Business Launch • Leadership Transitions • Team Building • Conflict Resolution • Cultural Evolution, Engagement & Action email: scohen@changeevents.com
“...your efforts have invoked a positive change that will be long lasting. I am grateful”
“Thank you for helping us through a rather difficult and complex transition and helping us achieve so much progress in so little time”
“…clearly the right choice for our Marketing Summit”
Section Head The UK Mission to the United Nations
VP, GM JPMorgan Chase
SVP, CMO, Del Monte Foods
“… successful beyond our wildest expectations”
AVP, Head of Function, The Federal Reserve Bank
Helping Leaders to Align, Focus and Energize Organizations
Meet Shem Cohen
Testimonials
www.changeevents.com
http://www.linkedin.com/in/shemcohen
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