PCO: On Management, Leadership and Strategic Thinking

What I learned from MBA school

Ruben Canlas Jr.PCO Conference

Nov 26, 2011

1Saturday, November 26, 11

Agenda

• Leadership vs Management

• Self-awareness & Self-mastery

• Becoming a strategic thinker

Why I took MBA

Most of what we call

management consists of making

it difficult for people to get

their jobs done.

-- Peter Drucker

Leadership & Management

Group work

• What are the main differences between leaders and managers?

• Roles, responsibilities, expected behavior, mindset, etc.

• Discuss with your group and pick the top 3 answers.

• Write one answer per card.

MANAGER LEADER

Administers Innovates

Maintains Develops

Focus on systems & structure Focus on People

-- Bennis and Townsend

MANAGER LEADER

Relies on control Influence, built on trust

Short-term view Long-term view

Eye on the bottom line Eye on the horizon

-- Bennis and Townsend

In short...

MANAGER LEADER

Preserve status quo

Change status quo

We manage property...

http://www.360tech.com

http://www.cs.rochester.edu

We manage property...

http://www.360tech.com

We lead people.

http://www.cs.rochester.edu

A story about

innovation

What kind of skills, character traits should a leader/manager have?

Self-Awareness & Self-Mastery

http://www.postgazette.com/healthscience/20010730antshealth2p2.asp

Group Art

• Food

• Study

• Red

• Sky

• Work

• Vacation

• Community

• Any simple theme

1. Pick one theme for your group:

Important: after choosing your theme...

• NO TALKING

• NO GIVING OF DIRECTIONS

Group Art2. Everyone take a pen, crayon or pencil.

3. Draw a group picture about your chosen theme.

• Everyone starts at the same time.

• NO stopping.

• NO talking; NO coordinating.

• NO giving of directions.

How do ants (and humans) collaborate?

http://www.cs.uml.edu

How would you define good team work?

Good leadership

• The ability to lead self (self-leadership).

• Self-leading starts from self-awareness.

• Self-awareness leads to empathy.

• Empathy brings social skill: ability to work well with others.

Emotional Intelligence

• Walter Mischel, Daniel Goleman

• Mastery of emotions is as important as intelligence

• Importance of EI or EQ

The Marshmallow Testhttp://youtu.be/6EjJsPylEOY

Those who grabbed...

• Suffered low self-esteem

• Stubborn, prone to envy, easily frustrated

• Better adjusted

• More dependable

• Scored higher on SATs (210 pts higher)

Those who waited...

IQ is not everything

• EQ is better predictor of success than IQ

• In a study of corporate leadership:

• Managers with high EQ got better ratings at staff evaluation

Being a strategic thinkerhttp://www.strategysolutions.nl

The T-Shaped Businessperson

Detail-oriented: executing

Technical skills

Macro perspective: sensing/visioning

Aravind Eye Hospital

• With innovative business sense, an eye clinic hurdles major obstacles to set up a successful operation.

What lessons can we learn from Aravind?

Self-awareness Activity

• You are 85 years old and people have gathered to celebrate your life.

• What are they saying about your life? Your legacy and achievements?

• What do I like about myself?

• What do people tell me are my gifts and talents?

• What achievements am I proud of?

• What do I want to improve about myself?

• What is happening around my environment that affects me deeply, that matters to me?

• Family

• Community

• Family

• Community

• Industry/Society

• Family

• Community

• Industry/Society

• The world

• Given the previous questions, create an action plan for yourself

• Long-term (next 10 years)

• Mid-term (3-5 years)

• Very short-term (starting tomorrow)

Sharing

• Pair up.

• Share with your partner.

Strategic thinking is ultimately about

doing the right thing and making hard

decisions based on evidence.

But you won’t always have complete

and right evidence.

The trick is to develop the ability to

make decisions, to act, to tolerate

failure, and to learn continuously.

• twitter.com/cryptonomikon

• rcanlas@alumni.cmu.edu

• http://rubencanlas.com

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