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Did you know that every three minutes a child is born with a cleft lip or palate? That is one in 700 births. Operation Smile Canada, part of the worldwide network of Operation Smile branches, works to provide free surgeries to these children in need. To support their mission and fundraising efforts, Operation Smile Canada relies on CDS Global for business solutions including: • Donations Processing and Direct Mail • Call Centre Services • Reporting • Regular data transfers of offline data into their Raiser’s Edge™ database. CDS Global has helped Operation Smile Canada improve their donor stewardship activities and centralize many of their core business processes. Check out our infographic below based on the Operation Smile Canada case study, for an illustrated view of the solutions CDS Global provided, and the benefits Operation Smile Canada saw. For more on how we can help your nonprofit, visit: http://cds-global.com/industries/nonprofit Twitter: @CDSGlobalNP
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OPERATION SMILE INTERNATIONAL179 medical missionsto treat 17,143 patientsin 37 countries in 2013
Operation SmileGIFTS ACKNOWLEDGEDPROMPTLY & ACCURATELY
CDS GlobalTURNAROUND TIMES GUARANTEED TO MEET CLIENT NEEDS
MERGING ONLINE AND OFFLINE DATA WITH CDS GLOBAL’S RAISER’S EDGETM PLUG-IN
EFFICIENT GIFT PROCESSING
Every 3 minutes a child is born with a cleft lip or palate.That is 1 in 700 births.
OPERATION SMILE CANADA’S CDS GLOBAL SOLUTIONS:
RESULTS
Data specialistsdelivered regular
data transfersPrecise reporting
Scalable setof services
Rapidly processeddonations
Trained callcentre agents
Donations processing& direct mail
REASONS TO SMILEOperation Smile Canada Saves Children and Saves Costs with CDS Global
Operation Smile Canada case study available at cds-global.com/Op-Smile
DONOR
Offline Data FilesRAISER’S EDGE
Online Donor Data RAISER’S EDGEPlug-In
Merged offline
& onlinedata
CDS Global
Donor conveys gift by phone or mail
Donor relationships• More accurate data capture• Elimination of duplicate files• Consolidated on- and off-line data• Expert representatives
Operation Smile targets fundraising appeals based on donor data
DONOR
360º
TWO AREAS OF SIGNIFICANT IMPROVEMENT
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Our aggressive direct-mail growth and the ability to handle it was causing concern.” Operation Smile Canada needed solutions that could expand as the organization grew. �ey gained con�dence in CDS Global’s scalable solutions and solid foundation: “CDS Global knows how to process mail, and they know security.
– Patricia VidovDirector of OperationsOperation Smile Canada
Centralized services• More convenient• More efficient• Less overhead cost• More adaptable
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