Managing Generational Diversity in the Workplace (2013)

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Knowledge about generations doesn't give you all the answers, but it does help you have more effective conversations.

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Managing the Multi-Generational

Workplace

1. is this real?2. what do I need to know?3. how does this help me?

who’s in the room?

silent generation

Baby boomers

generation x

?millennials

silentgeneration

baby boomers

generation x

millennials

1. is this real?

silentgeneration

baby boomers

generation x

millennials

HYPE

theorylife stages

valuessocial moments

youth

rising adult

midlife adult

elder

life stages

values

social moments

silentgeneration

baby boomers

generation x

millennials

1925-42(71–88)

1943-60(53–70)

1961-81(32–52)

1982-2005(8–31)

the baby boom

Source: U.S. Census data, reported at www.bbhq.com

silentgeneration

baby boomers

generation x

millennials

1925-42(71–88)

1943-60(53–70)

1961-81(32–52)

1982-2005(8–31)

2. what do I need to know?

context: volatile and insecure

characteristics: command and control

assets/liabilities: hard work / hate change

silent generation: born 1925 to 1942

baby boomers: born 1943 to 1960

context: idealistic revolution

characteristics: hard work, group focus

assets/liabilities: team players/hate conflict

generation x: born 1961 to 1981

context: broken promises

characteristics: independent, “show me”

assets/liabilities: adaptable / cynical

the internetabundancediversity

child-focused

millennials: born 1982 to 2005

social internet

abundance

video games

diversity

child-focused

perspective on time

education

work

leisure

silent generation

baby boomers

education

work

leisure

millennials

perspective on time

Silent: favor command and control, security, delayed reward

Boomer: idealistic, group/team focused, hard work for the cause, self-fulfillment

Gen X: independent, less stock in title or position, work-life balance

Millennial: do it ourselves, no waiting, networked, “lines” (offline/online) blurred

How do these show up?

silentgeneration

baby boomers

generation x

millennials

3. how does this help

products and servicessystems and processes

conflict

probability0

never always1

leadership

leadershipthe internetabundancediversity

child-focused

leadership

leadership

baby boomers

generation x millennials

baby boomers

generation x millennials

1. is this real?2. what do I need to know?3. how does this help me?

www.jamienotter.comjamienotter@gmail.com

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