Innovation for the Rest of Us

Innovation for the Rest of Us

Chris CurranPartner and CTO

Diamond Management & Technology Consultants

MIT Media Lab ExtensionPhoto by Andy Ryan

Interactive Voting

• Get out your phones

• Get to the place where you send SMS/Text messages

• Get ready when you see the

• Text your responses to 99503

This or That?

Skiing or Snowboarding?

a) Skiingb) Snowboardingc) Neither – I Hate Snow

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Text to99503

Audience Question

What is your business’ primary industry?

a) Bankingb) Consumer

Products/Servicesc) Distribution & Logisticsd) Healthcaree) Insurancef) Travel & Transportationg) Public Sectorh) Other

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Text to99503

Audience Question

Our CEO is an active champion of the use of information technology to improve the business

a) Strongly Agreeb) Agreec) Neither Agree or

Disagreed) Disagreee) Strongly Disagree

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Text to99503

Our CEO is an active champion of information technology to improve the

business

Source: Diamond Digital IQ Survey, 2010

StronglyAgree

Agree Neutral Disagree StronglyDisagree

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Makers Are Everywhere

Why is Innovation So Hard?

PersistencePersistence

PossibilitiesPossibilities PeoplePeople

PositioningPositioning

Audience Question

What is your CIO’s primary innovation goal?

Text to99503

a)Improve ITb)Improve Business

Processesc)Improve Customer

Serviced)Reach New Customerse)Create New

Products/Services

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Positioning | Possibilities | People | Persistence

The CIO’s Innovation Mission

Source: Diamond Digital IQ Survey, 2010; Top Quartile Performers Only

Improve Business

Processes

Improve IT

Improve Customer

Service

Reach New

Customers

New Products, Services

Positioning | Possibilities | People | Persistence

Audience Question

Where do most innovations come from in your organization

Text to99503

a) Customersb) Employeesc) Executivesd) Vendorse) Research Partnersf) Other

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Positioning | Possibilities | People | Persistence

The future is already here, it’s just not evenly distributed

William Gibson, Sci-Fi Author

Positioning | Possibilities | People | Persistence

Positioning | Possibilities | People | Persistence

Audience Question

What is the scarcest innovation skill?

Text to99503

a) Identifying problemsb) Prioritizing problemsc) Matching problems with

ideasd) Prototypinge) Testing ideasf) Selling ideas to the

organizationg) Integrating new

innovations into the business

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Positioning | Possibilities | People | Persistence

Positioning | Possibilities | People | Persistence

Source: Kolbe International CIO Study 2007

Positioning | Possibilities | People | Persistence

Audience Question

Do you have a dedicated IT “innovation” team?

Text to99503

a) Formal Groupb) Informal Groupc) No group

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Positioning | Possibilities | People | Persistence

Source: Diamond Digital IQ Survey, 2009

FormalGroup

InformalGroup

NoGroup

Do You Have a Dedicated IT Innovation Team?

Positioning | Possibilities | People | Persistence

Alignment &Buy-In

Problems

Optimally Includes IT Skills

Focuses on IT Improvements

Doesn’t Exist

IT Business

IT

Business

ORG LOCATION

INNOVATIONTARGET

Align Org and Mission

Positioning | Possibilities | People | Persistence

Innovation is Work

Positioning | Possibilities | People | Persistence

A Roadmap is the Most Important Predictor of High Performance

Source: Diamond Digital IQ Survey, 2009

EffectiveStrategy

EffectiveStrategy &

Mobilization

EffectiveStrategy,

Mobilization &Execution

2X More Likely to be Top Quartile Performer

Positioning | Possibilities | People | Persistence

1.Positioning Check Alignment

2.Possibilities Get More Ideas

3.People Align Skills

4.Persistence Roadmap & Rigor

Audience Question

What is your top innovation priority for the coming year?

Text to99503

a) Improve My/IT’s positioningb) Get more ideas into the

pipelinec) Improve innovation team

skillsets and alignmentd) Improve execution in getting

ideas to actione) Thanks - I’m good

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Continue the Conversation

cbcurran

chris.curran@diamondconsultants.com

CIO Dashboard Blogwww.ciodashboard.com