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A guide to focusing a business on it's priorities and objectives.
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So how can a broken business be fixed??
Gillespie’s Hypothesis of Business Leadership
•There is a difference between management and leadership
•Your business is NOT an exception.
•80% of all businesses lack true leadership.
•Gillespie’s Corollary: The 80% figure is probably low but it fits into the Pareto Principle.
So how do we make the pieces fit and work?
Vision
Mission
Strategy
ValuesGoals O
bjectives
Same thought… different wordsIf you do what you've always done,
you'll get what you've always gotten. Tony Robbins
And…
Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
Why Change??
How can it be fixed?
Every team needs a plan…
Without a road map – any destination will do
So….
Here are the directions to get there
The business model has a lot of pieces
but you already knew that
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Established by Executive Team & Ownership
A good business model needs a solid foundation -
STRATEGY
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
How do we develop our Strategy!
How do we develop a workable strategy?
A SWOT Analysis surveys where you are and where you need to be…
Now you can determine how you are going to get there with Strategic Initiatives
Strengths Weaknesses
Opportunities S-O Strategies W-O Strategies
Threats S-T Strategies W-T Strategies
SWOT MatrixAlso known as TOWS Matrix
Current conditions
The Plan for the future
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Initiatives' need to stay on course
A Balanced Score Card keeps the process focused
Why Implement a Balanced Scorecard?
•Increase focus on strategy and results •Improve organizational performance by measuring what matters •Align organization strategy with the work people do on a day-to-day basis •Focus on the drivers of future performance •Improve communication of the organization’s Vision and Strategy •Prioritize Projects / Initiatives
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
So….
what does this mean to me?
Individual goals and objectives need to reflect the organizations goals and objectives
so w
hat’s th
e bottom lin
e…
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Strategic Business Model
Mission
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
Strategic Outcomes
Satisfied Shareholders
Delighted Customers
Effective Processes
Motivated & Prepared Workforce
Why we exist
What we believe in
What we want to be
Voice of the customer & our game plan
Implementation & Focus
What we need to do
What I need to do
Now do it again and make it better – then repeat again and again and again…
Notice of Disclaimer: Any resemblance to real persons, living or dead is purely
coincidental. Void where prohibited. Some assembly required. Contents may settle during shipment. Use only as
directed. No other warranty expressed or implied. Do not use while operating a motor vehicle or heavy equipment. Subject to approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some
viewers. Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18
years of age. If condition persists, consult your physician. No user-serviceable parts inside. Freshest if eaten before
date on carton. Subject to change without notice. This supersedes all previous notices.
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