From e-commerce to e-marketplace

From e-commerce to e-marketplace

The Smart Procurement Conference Tuesday 12 May 2015 Carsten Schmidt

ShipServ is the world’s leading maritime e-marketplace

We help shipping companies buy the products they need and cut costs.

We help suppliers win new business and retain existing customers.

We improve efficiency across the whole marine supply chain.

So, where does digitalisation start?

Knowledge E-marketplace - The analogue world, digitally empowered

- Consolidated all business functionalities

Physical values Analogue - Fax - Phone - Letter

Analogue World

The e-future of the maritime industry

Digital values Internet – early ShipServ - Email - Homepage brochure

Transaction E-commerce – ShipServ Tradenet - One-to-one - Digital business transactions

Information E-business – ShipServ Pages - One-to-many

- - Digital business communication

Buyers Google you when speaking on the phone

Anyone can say anything, and see it online

ShipServ Pages is the buyer´s no. 1 source for

checking out a supplier

ShipServ Pages combines

what you say

what you do

what others say you do

ShipServ Pages is your platform for references

and review

ShipServ Pages is the new first-impression

Search Engine Logic

0-5 star rating system based upon trading activity and verifiable feedback

What others say about them… Reviews from buyers verified as having used this supplier

What they actually do… See who else uses this supplier and how many orders they have won

What others say about them… Claims of authorised agent or OEM spares status are verified by the manufacturer

What they say they do… Link to their detailed profile on Pages

Evidence of Supplier Level of Quality

NEW SHIPSERV SUPPLIER REPORT

MEASURE AND MANAGE YOUR BUSINESS

Supplier Insight Report – version 3

Objectives of the Supplier Insight Report since its launch: 1. Report on performance 2. Provide data for sound decision making 3. One place for all information important to supplier companies

• This version is a considerable upgrade • Adding in decision support information for first time and a more visual

representation of issues and opportunities • Structured around sales funnel

Track business status and development Performance reviews Analysis and decision support

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Get more RFQs - example

Improve quote rate & analyse wins - example

Time vs. win/loss - example

Price vs. win/loss - example

Analysis per Buyer Company - example

Business case tool and ROI on investments

CARSTEN SCHMIDT SHIPSERV CSCHMIDT@SHIPSERV.COM +45 3142 1900

SHIPSERV SUPPLIER SOLUTIONS