Digital Strategy and your website for Accountants

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Identify what your firm is trying to achieve with its online strategy and how your website is the centre piece for everything you do online. Now that you know what you're trying to achieve online and your accounts are all set up, learn how to utilise social media in your firm. We will cover: What are you trying to achieve online? Where your website sits in this strategy? How to design your website to meet this strategy? Features of your website that can help you achieve this strategy?

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Digital Strategy& Your Website

The Big Picture

Marketing strategy

Vs

Marketing tactics

Why have a digital strategy?

Workplace digitisationCloud computingCommunicationsClients versus ProspectsNew ways of working

BrochureBusiness cardsDirect mail lettersNewsNewsletterStaff biographiesAdvertisingYellow PagesSeminar

Traditional Digital

Pdf or WebsitevCard E mail Website news pageElectronic newsletterLinked InAdWords, SEOYellWebinar

What could be digital?

What do you want to achieve with your digital strategy?

Be knownGet foundSkillsShowcase case studiesGeographyNiche expertiseClient list

How Digital can help

Your website is your most important asset

Designing your website

First, let’s test your existing situation1. Go to Google, Bing or Yahoo and type in “Accountant YOUR TOWN”2. Give yourself 1 point for every reference to your business on the first 3 pages 3. Plus 1 point if it also includes your business on these websites• Linked In (a person or the firm)• Yell, Finda, Localist, Whitepages, Hotfrog, Yelp, TrueLocal• Facebook

4. Deduct one point if these are listed• Seek, Indeed, Reed, TradeMe, NoCowboys, Gumtree

Did you score >2? If yes, you’re better than 95% of CAs

• Paid Search• Natural Search• Linked In• Yellow Pages• Trade Media

Accountant Manukau

Worked example of Google Search

How to design your website

Ignore the pictures, for now

What do the words say and how does a machine read them?

Open Alchemi API

http://www.alchemyapi.com/

Alchami API detail

Features your website needs

1. Expert copywriting – the key words2. Accurate directory listings3. Meta Tags and Image Alt details4. Frequently updated content on unique URLs5. Incoming links from well-read websites (Linked In,

Newspapers, Trade media, blogs, content aggregation services)

6. Outbound syndication and sharing (RSS, Social media, Linked In, Business2Community)

Us

You

Us

You

Us

Us

Hayes Girling – multiple contact options, online payment

Carolyn Skilling – Prominent phone, strong brand

Monteck Carter – blog archive, categories & newsletter in 1

Brown Baldwin – Multiple channels

SMC – simple strap line

Other things your website can do for you

• Showcase your expertise• Case studies• Free advice guides• Interviews with the Partners• Interviews with clients

• Encourage newsletter subscriptions• Self-service sign up• Non-pdf newsletters• Re-use news articles for newsletters

• Event sign ups• Christmas party• Expert seminar• Client drinks

Measurement and analysis

Nearly everything digital can be measuredThis should please you

What to measure

Build a spreadsheet of these values and record monthly• Total monthly sessions• Total monthly visitors (unique)• Peak day number• Total number of pages viewed• Bounce Rate %• New Visitors %• Top referring site• Other referring sites• Keywords – most popular. 2nd, 3rd etc• Top Performing content• List page(s) and numbers of page views• Number of contact form submissions• Number of newsletter subscribers

Things to do TODAY

Do a search for your business – by name, by geography, by specialismNote the results as a baseline for future comparisonCheck your free listings are accurateDo an Alchemy API assessmentReview your Google Analytics [install if you haven’t got them]Start recording Analytics every month – go back 6 months to start

Tell the decision makers how well [or badly] you are doing. Be firm, be clear on the need for change.

CCH iFirm offers for you

www.cchifirm.com

Inspired to get your website up and running?Talk to CCH about their no up-front fee website options

Already using CCH Web Manager?Talk to CCH about their Responsive design upgrade options

Creative Agency Secrets Offer for You

http://creativeagencysecrets.com/accountant-resources/ • Get these Slides• Spreadsheet for Google Analytics templatehttp://creativeagencysecrets.com/marketing-accountants/ • Phone consultation $350 + GST for 1 hour• Get questions answered, a brief for your web

designer & top 3 priorities for your website• Full refund guarantee if not satisfied

Connect with me

@rebeccacaroerebecca@creativeagencysecrets.comLinked In +64 22 647 3993

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