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when you write any business later than what should be included in letter, this is the highlight of that things.
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MBA1st YearSemester-1Subject: Managerial Communication
Topic of Presentation
Business Letters
WHAT IS BUSSINESS LETTER?
BUSINESS LETTER ARE FORMAL LETTERS USED FOR BUSINESS TO BUSINESS, BUSINESS TO CLIENT,OR CLIENT TO BUSINESS CORRESPONDENCE.
Parts of Business letter:-1) Letter Head
2) Date
3) Reference Number
4) Attention Line
5) Inside Address
6) Subject
7) Salutation
8) Body of Letter
9) Complementary End
Continue….
10) Signature Line
11) Designation
12) Enclosures
13) Copy to be circulated
1) LETTER HEAD
A letterhead contains the name of the organisation, e-mail address, internet number, etc. Additional information such as name of products or services, organization's slogan may also be added.
Example:
Natraj Publishing House[ Education & Technical Publishers]
Near Arya Samaj Mandir, Holi Street,KARNAL-132 001,(Haryana) INDIAMobile No:094161-72371
2) Date
The date on which the letter is typed should placed after letter head part.
There is no full stop after the date. The month must be written in full and
never in figures.There is a comma separating the year
from the month and date.Example:
June 28, 2007
28 June, 2007
3) Reference Number
Reference number makes reference to previous correspondence easy. It also saves much time.
Example:
our Ref No. T-410
your Ref. No. RL-105
In replying, please refer to S-110
4) Attention Line
It is used if the subject matter of the letter is being handled by one particular person. It is typed in the letter and on the envelope.
Example:
Attention: Mr. Sunil, General Manager
Attention: Sales Manager
5) Inside Address
It consist of the name and address of the receiver. It is typed two spaces below the date line at the left margin.
Example:
(i) individual
Mr. L.C. Gupta
18, Lajpat Nagar,
New Delhi.
Continue….
(ii) Firm
Natraj Publications,
Near Arya Samaj Mandir,
Chaura Bazaar,
Karnal-132 001.
6) Salutation:
Salutation means greeting to the addressee. The commonly used salutations are:
Example:
Sir,
Madam,
Dear Sir / Dear Madam,
Respected Sir / Madam,
7) Subject Line
It tells us what the letter is about. It may take the following:
Example:
Subject: Three year subscription for Indian
literature.
8) Body of Letter
The body of letter is the main section of the letter. It contains the message . It divided into paragraphs. Each paragraph conveys a particular point. All the paragraphs are interlinked and logically structured. A very short letter may, however, be of one or two paragraphs.
9) Complimentary close
There should be at least one blank link between the body of the letter and the complementary closing. A closing usually begins at the Margin.
Example:
Sincerely,
Yours Sincerely,
10) Signature Line
Usually, three blank lines between the complimentary closing and the typed name of the sender are left. The position of the sender mentioned below.
Example:
President
General Manager
11) Reference Initials
Reference initial identify the person who typed the letter. They are placed at the left margin a double space below the signature lines. These initials are often on internal office copies only.
12) Enclosures
Type the singular for only one enclosure, plural for more. If you don't enclose anything, skip it. Common styles are below.
Example:Enclosure Enclosures: 3 Enclosures (3)
13) Copy to be circulated
When a copy of a letter is to be sent to a third party, it is indicated by typing ‘cc’ followed by two spaces and the name of the receipt of the copy. The usual position for this is at foot of the letter after the designation or after any enclosure indicated.
Example:
CC:
Mrs. K Sujatha, Accountant. Mr. V Kiran, Company Secretary.
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