Board Meetings and Beyond!

Board Meetings and Beyond!Presenters:

Mary Hodge & Jeanne Bryan – Excellus BlueCross BlueShieldBrenda Noggle & Vicky Inman – Westby Co-op Credit Union

2

Meet Our Presenters!!

3

Corporate Governance/Compliance Program Administrator, Excellus BlueCross BlueShield

Mary Hodge

Mary has been with Excellus BlueCross BlueShield for thirty-three years. She was transitioned full-time to the Corporate Governance / Compliance Program Administrator position in July 2013. In that position, she is responsible for support of the Corporate Governance function, including support of the Boards of Directors; board meeting requirements including materials and logistics. She has been directly involved with the transition from eBoard to OnBoard.

4

Corporate Governance/Compliance Program Administrator, Excellus BlueCross BlueShield

Jeanne Bryant

Jeanne’s background includes work in the Pharmacy Department at Crouse Hospital, then positions at PHP Health Center East in the Pharmacy Department, Health Services Association Administration and HSA/HSMC Corporate Administration as Executive Assistant to the CEO. When the merger of Univera and Excellus BCBS was finalized, she began working in the Corporate Compliance/Governance Department.Her current role includes oversight of Board regulatory compliance, orientation, education and training, compensation and corporate records.

5

Executive Secretary, Westby Co-op Credit Union

Brenda Noggle

Brenda Noggle is the CEO’s Executive Secretary for Westby Co-op Credit Union. She began her career with WCCU in December 2008 however, she started her financial career in 1979 and will be celebrating 36 years in the financial industry. Brenda took on her role with the board portal at implementation. Since then she has become the main contact for any portal questions, training or concerns.

6

Senior Internal Auditor/Compliance Office, Westby Co-op Credit Union

Vicky Inman

Vicky M. Inman is the Sr. Internal Auditor/Compliance Officer and oversees the Mortgage Manager. This year she will celebrate 40 years at WCCU! She began her career with WCCU in July 1975 as a part-time teller. Since that time she has filled the role of loan processor, loan officer (consumer, mortgage and business), and collection officer before landing in her current position. Vicky took on her role with the board portal at implementation. This will be her 1st year attending Powwow. She loves spending time working on new project.

Board Meetings and Beyond

Brenda S. Noggle Vicky M. Inman

8

The Board

9

10

Previous Months Board Minutes

Correspondence (Letters, etc)

Proposed Policy Approvals

ALM Summaries

11

Financials

Delinquency Reports

Charge-offs

Call Report

12In addition to utilizing Passageways OnBoard Portal for the Board of Directors the credit union wanted to expand this portal for additional groups.

Since the Audit Committee also meets monthly, prior to the board meetings, we thought this would be a perfect fit.

13

14

15

Dormant Savings Account Review

Credit Union Website Review

New Membership Accounts Audit

Loan Audits

16

FACTA Audit

Pre-Closing Mortgage Audit

Mortgage Appraisal Review Audit

TenA Loan Production Audit

17

18

ALM (Asset Liability Management)

Reports would come in right up until the last minute which left a lot of paper shuffling and disorganization within the meeting.

19

20

21

Previous Months Minutes

ALM Executive Summary

Financials

Peer Comparison Ratios

22

Present Share and Loan Rates

Delinquency Reports

Problem Loans

Concentration Limits

23

Executive Management

There are certain reports that Executive Management looks at on a monthly basis and they are uploaded into the Executive Management group.

24

Previous Months Minutes

The Agenda Goals

Updated Results of Exam Findings

25

The CEO Group

The purpose of this group is to provide the CEO with immediate access to his other reports 24/7.

26

27

Financials

Delinquency Branch Breakdowns

Teller Transaction Breakdowns

28

Indirect Lending Reports

Member Business Loan Reports Extension and Modification Reports

Conference Materials

29

The Board Planning Group

The Executive Management Presentations

Mission Statement

30Membership Totals

Branch Breakdowns

Financials

Previous Years Goal

31

Just recently, we added the IT Steering Committee

Group

32

Project Status Updates

Executive Managed Reports from Vendors

Disaster Recovery Status

33

Monitoring Dashboard Reports

Monthly Meeting Minutes

New Topics are Added Monthly

34

Resources is not a group or a meeting but a valuable tool that enables the Board and Executive Management to have “Policies” and “Exams” at their fingertips.

35

36

In the future we are planning on adding the following group…..

Loan Credit Committee

37

Suitable for all categories business and personal

presentation

38

39

40

41

42

Feedback

Thank You