View
451
Download
2
Category
Tags:
Preview:
Citation preview
US POLITICS AND CULTURE
American Business Culture
Political Correctness Employer-Employee Relations Salary and Benefits Socializing Negotiations
The American Experience
Searching for the American Dream Dislike of centralized systems which limited
personal development The importance of success
Material success as a measure of personal development: U.S. consumer debt: $14 trillion
Success is individual—individualism vs. feudalism
The emphasis on initiative vs. govt intervention
Indvidualism: Positives and Negatives
Creates a need to perform because people are evaluated & rewarded on individual performance. Make you customer a performer—”you will
save your company X $ and increase its latteral communication.”
Remember the strain and worry that Americans are under.
Indvidualism: Positives and Negatives
Self-improvement mania—Americans want to be better so show them how your product will make them seem better.
The negatives include the feeling that failure is individual inspite of the fact that often it is the result of circumstances—especially today.
The Mood in the U.S.
Main Street Desparation: Loss of job, homes, homeless
ness Worry: Fearing losing jobs and homes Anger: At Wall St. greed and the bailout Denial: Of the individual’s responsibility and
the complexity of the problem Distrust: Of Washington politicians
Communication in a Diverse World
Chapter 3 - 8
MulticulturalDiversity
Intercultural Communication
Individual CharacteristicsIndividual Characteristics
Individual ExperiencesIndividual Experiences
Cultural BackgroundsCultural Backgrounds
Cultural DifferencesCultural Differences
Opportunities in a Global Marketplace3 - 9
CustomersCustomers
Labor SourcesLabor Sources
Job PossibilitiesJob Possibilities
Challenges of Intercultural Communication
Values andBeliefs
NonverbalSignalsEmployee MotivationEmployee Motivation
Employee CommunicationEmployee Communication
Harmony and CooperationHarmony and CooperationPerceptionPatterns
LanguageUsage
Enhancing Sensitivity to Culture and Diversity
The U.S. Business Culture
Variations in a Diverse World
Ethnocentrism & Stereotyping
The Concept of Culture
The Concept of CultureChapter 3 - 12
Symbols Attitudes
Beliefs Expectations
Values Norms
Shared SystemShared System
AttitudesAttitudes
RulesRules
PrioritiesPriorities
Recognizing Variations in a Diverse World
Chapter 3 - 13
ContextualContextual Legal andEthical
Legal andEthical SocialSocial NonverbalNonverbal
AgeAge GenderGender ReligionReligion AbilityAbility
Cultural ContextChapter 3 - 14
Decision Making PracticesDecision Making Practices
Problem Solving TechniquesProblem Solving Techniques
Negotiating StylesNegotiating Styles
LowContext
LowContext
HighContext
HighContext
Social Behavior DifferencesChapter 3 - 15
Work and SuccessWork and Success Roles and StatusRoles and Status
Use of MannersUse of Manners Concepts of timeConcepts of time
Excellence in Business Communication, 8e
Nonverbal Differences
© Prentice Hall, 2008
Chapter 3 - 16
Greetingsand Touching
Eye Contact
PersonalSpace
Posture
FacialExpressions
Formality
Age DifferencesChapter 3 - 17
Youth OrientedYouth Oriented Senior OrientedSenior Oriented
Authority
Freedom
PowerRe
spec
t
Gender DifferencesChapter 3 - 18
Existing WorkplaceCultures
Existing WorkplaceCultures
Styles ofCommunication
Styles ofCommunication
Excellence in Business Communication, 8e
Religious Differences
© Prentice Hall, 2008
Chapter 3 - 19
Personal Beliefs Workplace Issues
Excellence in Business Communication, 8e
Adapting to U.S. Business Culture
© Prentice Hall, 2008
Chapter 3 - 20
IndividualismIndividualism EqualityEquality
Time andSchedules
Time andSchedules
ReligiousBeliefs
ReligiousBeliefs
Privacy andPersonal Space
Privacy andPersonal Space
CommunicationPreferences
CommunicationPreferences
Excellence in Business Communication, 8e
Studying Other Cultures
© Prentice Hall, 2008
Chapter 3 - 21
Social Customs
Clothing and Food
Political Patterns
Studying Other CulturesChapter 3 - 22
Religion and Folk Beliefs
Business andEconomics
Ethics, Values,and Laws
Learning LanguagesChapter 3 - 23
FacilitateCommunication
Promote BusinessRelationships
Respecting Communication Preferences
Chapter 3 - 24
Degree of Formality
Level of Directness
Writing or Speaking
Writing ClearlyChapter 3 - 25
Plain EnglishPlain English
ConcisenessConciseness
International AddressesInternational Addresses
Slang, Jargon, and IdiomsSlang, Jargon, and Idioms
Clear LanguageClear Language
Transitional ElementsTransitional Elements
Numbers and DatesNumbers and Dates
References to CultureReferences to Culture
Recommended