How To Efficiently Manage Your Resources [Rezdy Academy Webinar]

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    15-Jan-2015

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Many tour operators and activity providers are faced with the issue of efficient resource management. How can you manage your resources in such a way that you can maximize revenue without overbooking? This is your chance to learn: What can be defined as a resource How to organize your resources How to automate resource management

Transcript

  • 1. 31st July, 2014 Starts at 10am AEST How To Efficiently Manage Your Resources

2. Kim Beresford Customer Success Manager, Rezdy kim@rezdy.com WEBINAR PRESENTER Christabelle Tani Marketing Manager, Rezdy christa@rezdy.com WEBINAR MODERATOR 3. Type your comments and questions into this box. We will address it at the end of the webinar. On Twitter use the hashtag #rezdyacademy JOINING IN TODAY 4. Resource management allows you to achieve maximum revenue with the resources you have at hand 5. AGENDA Understand what a resource is 2 3 Know what you have to work with Automate the resource management process 1 6. YOU MIGHT BE THINKING... But I dont need to have a resource management system Ill just adjust availability as bookings come! 7. 1 - UNDERSTAND WHAT A RESOURCE IS MAKE LOTS OF SALES - Overbooking (cant service properly) - Underbooking (not making as much profit as reasonably possible) RISKS SERVICE CUSTOMERS WELL 8. WHAT IS A RESOURCE? - Something with limited availability - Required to run your tour or activity product eg. - Equipment - People - Places 1 - KNOW WHAT A RESOURCE IS 9. PLAN FOR EACH PRODUCT - Resources needed for each session - Time period required for each resource per session 2 - KNOW WHAT YOU HAVE TO WORK WITH 10. PLAN 2 - KNOW WHAT YOU HAVE TO WORK WITH Include prep time between sessions - Cleaning - Maintenance eg. filling up fuel - Transport time 11. 3 - AUTOMATE RESOURCE MANAGEMENT AUTOMATE RESOURCE MANAGEMENT WITH YOUR BOOKING SYSTEM 12. 3 - AUTOMATE RESOURCE MANAGEMENT 13. 3 - AUTOMATE RESOURCE MANAGEMENT 14. 3 - AUTOMATE RESOURCE MANAGEMENT 15. 3 - AUTOMATE RESOURCE MANAGEMENT 16. 3 - AUTOMATE RESOURCE MANAGEMENT PRIVATE & PUBLIC CHARTER 17. 3 - AUTOMATE RESOURCE MANAGEMENT BIKE RENTAL 18. NEXT STEPS 1 2 Set up a minimum notice period Full Tutorial: https://support.rezdy.com/entries/31681320-Set-up-a-Minimum-Notice 3 Create a rental (by hour/minute) Full Tutorial: https://support.rezdy.com/entries/29392770-Create-a-Rental-by-hour-minute- Learn about Rezdys Resource Dependant Calendar Full Tutorial: https://support.rezdy.com/entries/21683527-TUTORIAL-How-to-Use-a-Resource- Dependent-Calendar 19. What would you like the next webinar topic to be about? Automating processes to save time Converting visitors to customers Reducing credit card refunds POLL: 20. ?