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Beyond CRM: Maximize the Value of the xRM Platform Igor Kuperman CRM Practice Director

xRM - Sentri CRM Webinar Deck

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Sentri presents on using Microsoft's CRM for EVERYTHING Relationship Management.

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Page 1: xRM - Sentri CRM Webinar Deck

Beyond CRM: Maximize the

Value of the xRM Platform

Igor Kuperman

CRM Practice Director

Page 2: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 3: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Partner of the Year

Microsoft 2010/2011 Northeast

Partner of the Year

Microsoft 2011 Northeast VOICE

Israel - Development &

Engineering

Business since 1999

Page 4: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

“Anything” Relationship Management

Extension of core LOB application to include specific business-critical functionality

Leverages flexible common business application framework

Distributor Management

Patient Management

Employee Management

Contractor Management

Supplier Management

Property Management

Fleet Management

Land Management

Task Management

Event Management

Page 5: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Page 6: xRM - Sentri CRM Webinar Deck

The xRM Framework

MS Dynamics CRM

Page 7: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Global Momentum…

• Over 100 service providers hosting

Microsoft Dynamics CRM solutions

• Over 2,250,000 users in

more than 80 countries with 40+ languages

• Over 33,000 customers

from small to enterprise

• Over 1,200 software and

services partners with new CRM competency

• Regional data centers in the

Americas, EMEA, and APAC

Page 8: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

FAMILIAR Natural & Personal

INTELLIGENT Insightful & Actionable

CONNECTED Collaborative &

Integrated

Page 9: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Rapid deployment

Page 10: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

User familiarity

Page 11: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Common infrastructure, tools and skill sets

Page 12: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Leverage vendor-provided technology innovation

SharePoint Server

Extranets Intranets Dashboards Analytic Views Scorecards Workflow

Presentation

Remote

Access Virtualization Integration

Services SQL Server

Monitoring Security

Structured Process Management

xRM ERP

CIM/Contact Center

Communications Platform

Exchange 2010

Platform

Lync

Page 13: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Bottom Line Impact

Page 14: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 15: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 16: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 17: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 18: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 19: xRM - Sentri CRM Webinar Deck

DEMONSTRATION

Page 20: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

Page 21: xRM - Sentri CRM Webinar Deck

Copyright 2012 © Sentri, Inc. All rights reserved.

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