The Web 2.0 environment is characterized by concentration and diffusion. Library services are not well matched to this environment: they are fragmented and difficult to mobilize in user workflows. This presentation analyzes this situation and suggests some directions.
Slide 1 . Picture of Sterling Memorial Library. Gnter Waibel.
Slide 9 . From avlxyz on Flickr. http://www.flickr.com/photos/avlxyz/2077892948/ . License: Attribution-Share Alike 2.0 Generic
Slide 10 . eBoy foobar poster. http://hello.eboy.com/eboy/wp-content/uploads/shop/EBY_FooBar_35t.png . Available from http://shop.eboy.com/.
Slide 15 . Bondi Bay. Sydney. Powerhouse Museum. On Flickr commons. http://www.flickr.com/photos/powerhouse_museum/2363539264/ Also at: http://www.powerhousemuseum.com/collection/database/?irn=30669 . No known copyright restrictions.
Slides 21-27, 37 . Courtesy of Jim Michalko.
Slides 30-32 . OCLC
Slide 43. Courtesy of Janifer Gatenby.
4. RANKIN IN WORLDCAT IDENTITIES
7. Overview End User Access Management Digitised/ Digital Bought/ Physical Elctronic/ Licensed Special colls/ Archives Management
8. WEB 2.0
14. Then: Users built workflow around libraries Now: Library must build services around user workflow Discovery happens elsewhere Disclosure
25. Facebook Google
27. Google Facebook LibraryThing
Aggregation of data at the network level
Mining the clickstream: Database of intentions
Syndication to many destinations
A feed based universe
Mobilization in user workflows
Encourage social participation
29. LIBRARY SYSTEMS
30. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management
31. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content
32. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content ILL/CIRC LINK RESOLVER SPECIAL SPECIAL ILS ERM REPOSITORY OPAC MetaSearch Website A-Z NextGen MARC DC EAD A&I XXX
33. Network level website - workflow Difficult to mobilize library resource into workflows A thin layer around complex legacy systems Stuck in the middle Concentration Diffusion Low gravitational pull? Little social dynamic Limited usage data
34. Monolithic fragmentation
Move to concentrate at local level
Single search environments
Move to diffuse at local level
RSS, APIs , .
Have to manage presence at the local, group and global level
35. SYSTEMWIDE ATTENTION
I WAS ASKED TO BE PROVOCATIVE .
37. Put another way...
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
38. A historic note: the good old days
Move to group and global
Cataloging and resource sharing
A&I databases and electronic journals
Logic of network environment suggests moving more .
Historic central actors
British Library Document Supply Centre
group structures less well developed in UK than elsewhere.
39. Network level services are heavily used, and in many cases are the first port of call for library users Increasing opportunities to build shared capacity, remove unhelpful redundancy, and aggregate data (cf government shared services agenda). Release time and resource to support specific learning and teaching needs of institution. Disclose resources into group and network level services.
40. WITH VARYING DEGREES OF PLAUSIBILITY
Aggregate usage data
Database usage data
Shared catalog (cf OhioLink)
Syndicate to global (e.g. Google Scholar and union catalogues)
Switch to local for fulfilment
Institutional search (Primo, WC Local, etc)
Network effects: e.g. circulation and recommendation