web 2.0, library systems and the library system

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The Web 2.0 environment is characterized by concentration and diffusion. Library services are not well matched to this environment: they are fragmented and difficult to mobilize in user workflows. This presentation analyzes this situation and suggests some directions.

Transcript

  • 1.
  • 2.
  • 3. Credits
    • Slide 1 . Picture of Sterling Memorial Library. Gnter Waibel.
    • Slide 9 . From avlxyz on Flickr. http://www.flickr.com/photos/avlxyz/2077892948/ . License: Attribution-Share Alike 2.0 Generic
    • Slide 10 . eBoy foobar poster. http://hello.eboy.com/eboy/wp-content/uploads/shop/EBY_FooBar_35t.png . Available from http://shop.eboy.com/.
    • Slide 12 . Hugh MacLeod, Gaping Void. http://www.gapingvoid.com/widget.jpg
    • Slide 15 . Bondi Bay. Sydney. Powerhouse Museum. On Flickr commons. http://www.flickr.com/photos/powerhouse_museum/2363539264/ Also at: http://www.powerhousemuseum.com/collection/database/?irn=30669 . No known copyright restrictions.
    • Slides 21-27, 37 . Courtesy of Jim Michalko.
    • Slides 30-32 . OCLC
    • Slide 43. Courtesy of Janifer Gatenby.
  • 4. RANKIN IN WORLDCAT IDENTITIES
    • Interlude
  • 5.
  • 6.
  • 7. Overview End User Access Management Digitised/ Digital Bought/ Physical Elctronic/ Licensed Special colls/ Archives Management
  • 8. WEB 2.0
    • Part one
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Then: Users built workflow around libraries Now: Library must build services around user workflow Discovery happens elsewhere Disclosure
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Facebook Google
  • 26.
  • 27. Google Facebook LibraryThing
  • 28. So
    • Concentration
    • Diffusion
    • Aggregation of data at the network level
      • Descriptive
      • Mining the clickstream: Database of intentions
      • Social
    • Network effects
    • Syndication to many destinations
      • A feed based universe
      • Data
      • APIs
      • Widgets
    • Mobilization in user workflows
    • Encourage social participation
  • 29. LIBRARY SYSTEMS
    • Part two
  • 30. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management
  • 31. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content
  • 32. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content ILL/CIRC LINK RESOLVER SPECIAL SPECIAL ILS ERM REPOSITORY OPAC MetaSearch Website A-Z NextGen MARC DC EAD A&I XXX
  • 33. Network level website - workflow Difficult to mobilize library resource into workflows A thin layer around complex legacy systems Stuck in the middle Concentration Diffusion Low gravitational pull? Little social dynamic Limited usage data
  • 34. Monolithic fragmentation
    • Move to concentrate at local level
      • Single search environments
    • Move to diffuse at local level
      • RSS, APIs , .
    • But
      • Have to manage presence at the local, group and global level
  • 35. SYSTEMWIDE ATTENTION
    • Part three
  • 36.
    • Remember .
    I WAS ASKED TO BE PROVOCATIVE .
  • 37. Put another way...
    • It is not necessary to change. Survival is not mandatory.
    • W. Edwards Deming
  • 38. A historic note: the good old days
    • Move to group and global
    • Cataloging and resource sharing
    • A&I databases and electronic journals
    • Logic of network environment suggests moving more .
    • Historic central actors
    • British Library Document Supply Centre
    • JISC
    • group structures less well developed in UK than elsewhere.
  • 39. Network level services are heavily used, and in many cases are the first port of call for library users Increasing opportunities to build shared capacity, remove unhelpful redundancy, and aggregate data (cf government shared services agenda). Release time and resource to support specific learning and teaching needs of institution. Disclose resources into group and network level services.
  • 40. WITH VARYING DEGREES OF PLAUSIBILITY
    • So:
  • 41. Group
    • Data?
    • Knowledge base
    • Aggregate usage data
      • Resolver data
      • Download data
      • Database usage data
      • Circulation
    • Shared catalog (cf OhioLink)
    • Syndicate to global (e.g. Google Scholar and union catalogues)
    • Switch to local for fulfilment
    • Applications?
    • Repository
    • Search
      • Institutional search (Primo, WC Local, etc)
      • Metasearch
      • Catalogue
    • ILS????
      • Network effects: e.g. circulation and recommendation
      • Shared selection
      • CIRC resource sharing
  • 42. Group
    • The collective collection?
    • Competition for space and ongoing cost a concern
    • Legacy print collections (cf UK RR)
      • Storage
      • Preservation
      • Access
    • Physical delivery architecture
    • The collective collection?
    • Managing a licensed collection
      • Ebooks
      • Journals
      • Preservation
      • Access models
  • 43. Where data aggregation is beneficial
    • More effec