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Usability in digital publications SAMI PEKKALA PRESENTATION BASED ON M.SC THESIS “USABILITY EVALUATION OF DESIGN SOLUTIONS FOR TABLET MAGAZINES HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

Usability in digital publications

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Page 1: Usability in digital publications

Usability in digital publicationsSAMI PEKKALA

PRESENTATION BASED ON M.SC THESIS “USABILITY EVALUATION OF DESIGN

SOLUTIONS FOR TABLET MAGAZINES” HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

Page 2: Usability in digital publications

USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

USABILITY IN DIGITAL PUBLICATIONS

Overview

‣ Introduction to usability ‣Tablet magazine categories ‣Methods ‣Results & Conclusions ‣How to make a usable tablet magazine?

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://UPLOAD.WIKIMEDIA.ORG/WIKIPEDIA/COMMONS/6/66/BUTTERFLY_LARGE.JPG

WHICH WOULD YOU VOTE FOR?

Usability important?

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

MULTIPLE METHODS

User tests

‣ “[Usability is the] extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” ‣ ISO 9241-11:1998

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://WWW.ASIS.ORG/ASIST2010/PROCEEDINGS/PROCEEDINGS/ASIST_AM10/SUBMISSIONS/323_FINAL_SUBMISSION.PDF

MULTIPLE METHODS

User tests

‣ “[Usability is the] extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” ‣ ISO 9241-11:1998 ‣Effectiveness ‣ = Level of completeness at which users achieve specified

goals ‣Measured by: The proportion of successfully completed

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

MULTIPLE METHODS

User tests

‣ “[Usability is the] extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” ‣ ISO 9241-11:1998 ‣Efficiency ‣ = Resources used in completing a task ‣Measured by: Time spent to complete the tasks

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HTTP://WWW.ASIS.ORG/ASIST2010/PROCEEDINGS/PROCEEDINGS/ASIST_AM10/SUBMISSIONS/323_FINAL_SUBMISSION.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

MULTIPLE METHODS

User tests

‣ “[Usability is the] extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” ‣ ISO 9241-11:1998 ‣Satisfaction: ‣ = Positive attitudes toward using the system ‣Measured by (e.g): Seven-point Likert scale from “not

satisfied at all” to “very satisfied”

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HTTP://WWW.ASIS.ORG/ASIST2010/PROCEEDINGS/PROCEEDINGS/ASIST_AM10/SUBMISSIONS/323_FINAL_SUBMISSION.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

QUALITATIVE, QUANTITATIVE

Methods

‣ In the study: 4 x 10 test subjects, each did 10 tasks on a magazine ‣Methods: thinking-aloud, performance measures (time),

subjective evaluation, eye-tracking ‣More methods and measures give more complete picture

of the usability ‣ Four versions of the same magazine content in iPad apps ‣ 1 Re-designed for tablet, 3 automatic layout HTML-based magazines

‣ Other notable usability evaluation methods: heuristic (expert) evaluation, group evaluation, physiologic measurements.

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

BACKGROUND

Tablet paper

‣Circulations of printed papers are in decline ‣ Publishers need new business models and platforms for

distribution ‣Recently, digital publishing’s emphasis has

been on e-reading, tablet and mobile devices ‣However, no established model for digital publishing ‣Four versions of the same magazine content

was included in the study

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

CATEGORIZATION

Tablet paper

‣Print replica, Re-designed for tablet, Web ‣However, no definitive or distinct categories can be stated

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

CATEGORIZATION

Tablet paper

‣ “Print replica” ‣ Exactly the same content than in print ‣ Plain PDF or wrapped in an app ‣ Cheapest and easiest to make ‣No interactive features apart from simple text search and

hyperlinks > No additional value compared to print

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

CATEGORIZATION

Tablet paper

‣ “Re-designed for tablet” ‣ Print’s content with extra audio, video and images ‣Native app designed separately for iPads and others ‣Most expensive publication model (platform specific) ‣ All of tablet device’s features can be utilized

> Maximal additional value compared to print ‣Used by big magazines, where more resources can be

spent on layout and app design

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

CATEGORIZATION

Tablet paper

‣ “Web” ‣ Print’s content with extra audio, video and images ‣HTML5/CSS3 web-page viewed in browser (or wrapped in

an app) ‣Not expensive, same content can be published and viewed

in several devices and screen-sizes (desktop, mobile, tablet, print) automatically (platform agnostic) ‣ All of tablet device’s features can’t be fully utilized

> Still lots of additional value compared to print ‣Used especially in frequently updated (news) publications,

where ready-made layout templates can be used in articles

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ACCORDING TO THE STUDY

(Tablet magazine) UsabilityHTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

USABLE TABLET PAPER

Results

‣Of the four magazine versions, HTML5/CSS3 version with content-aware automatic layout fared best (even better than the retail version) in almost all measures ‣Magazine’s digital publication can be done semi-

automatically, if the content’s meta-data is extensive and correct. ‣ Content-aware layout takes into account dominant colors in

photos, persons faces etc. ‣ This was the only version with image zoom on pinch, which

was a necessary feature according to the users15

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HOW TO MAKE A USABLE TABLET PAPER?

Conclusions

‣Freedom and adaptation ‣Effortless navigation ‣Added value from digital ‣Unhidden content

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

CONTINUOUS SCROLLING UN-PAGINATED, 1-COLUMN LAYOUT IMAGE ZOOM, ADJUSTABLE FONT SIZE BOTH ORIENTATIONS

USABLE TABLET PAPER HAS

Conclusions

‣Freedom and adaptation ‣Effortless navigation ‣Added value from digital ‣Unhidden content

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

CLEAR SHORTCUTS PAGE NUMBERS PAGE MAP

USABLE TABLET PAPER HAS

Conclusions

‣Freedom and adaptation ‣Effortless navigation ‣Added value from digital ‣Unhidden content

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

HTTP://WWW.WIRED.COM/BUSINESS/2010/02/THE-WIRED-IPAD-APP-A-VIDEO-DEMONSTRATION/ WIRED DEMO OF ADDITIONAL VALUE (0:40)

USABLE TABLET PAPER HAS

Conclusions

‣Freedom and adaptation ‣Effortless navigation ‣Added value from digital ‣Unhidden content

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...MORE DATA, VIDEO. I’VE GOT A FEELING THAT THIS IS THE SAME MATERIAL THAN IN THE OLD (PRINTED) MAGAZINE. YOU CAN ZOOM THE IMAGES, BUT OTHER FEATURES ARE NOT UTILIZED AT ALL.

HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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USABILITY IN DIGITAL PUBLICATIONS 7.4 2014

SHOW ALL/MOST OF THE CONTENT DIRECTLY EXTRA-CONTENT BEHIND EASILY- DISTINGUISHABLE LINKS

USABLE TABLET PAPER HAS

Conclusions

‣Freedom and adaptation ‣Effortless navigation ‣Added value from digital ‣Unhidden content

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HTTP://MEDIA.TKK.FI/VISUALMEDIA/PUBLICATIONS/MSC-THESES/DI_S_PEKKALA_2012.PDF

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CONTACT ME AT [email protected]

The end

MCI Press on sisältömarkkinoinnin suunnittelutoimisto. Luomme asiakkaillemme näkyvyyttä digi- ja printtimedian sisällön avulla. MCI Press is a content marketing design office. We create visibility to our customers with the help of digital and print content.

www.mcipress.fi