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Munindra Khaund
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Observations
Reflections
Lessons Learned
TWITTER AND #MUMBAI
Munindra Khaund
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Incidents and Primary Sources
Munindra Khaund
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What is Twitter?
Twitter at an incident: #mumbai
Observations
Reflections
Lessons learned
What’s to Come
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“Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?” [Source: twitter.com]
Why use Twitter?
How does it work?
Learn more about Twitter
What is Twitter?
Munindra Khaund
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Followed tweets for ~30-hours, starting November 26th, 2008
Via iPhone, used Twitterrific and spy
No access to cable news channel
Limited telephone contact with family and friends in India
#mumbai: Overview of Tweets
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November 26th [early evening] Precise developments in Mumbai Approximately 80 tweets per second [Source: CNN] Camaraderie amongst tweeps
November 26th [night] Locals angry with politicians and want politics out of the
picture Locals angry with media references to “India’s 9/11” Resources for assistance assembled; using retweets Role of an enabler
#mumbai: Unfolding Tweets
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#mumbai: Twitterrific
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November 27th [morning] Reliable tweets of developments on the ground
November 27th [afternoon/evening] Mainstream media begins utilizing Twitter Quality of tweets declines Tweets are primarily reports from local news media No ground news nor discussions
November 27th [night] Quality of tweets improves
#mumbai: Unfolding Tweets
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#mumbai: spy
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Content came from several sources
Role of ethics - guiding principles of journalists
Citizens became more powerful than traditional media houses
Traditional media houses has catching up to do: Late entry into Twitter Biased reporting #mumbai vs #bombay
#mumbai: Observations
Munindra Khaund
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Low
US Central Time Zone
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#mumbai: Analysis of Tweets
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Role of different tweeps - reporters, enablers, etc.
Few reliable tweeps - @arunshanbhag, @shahpriya, @sujeet, and a few others
Role of photo journalists
Growth of rumors and its correction
Growth of citizen journalism
#mumbai: Reflections
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Being succinct in tweets
Citing sources [for relevance]
Ways to observe + track + follow reliable tweeps
Role of Twitter vs Twihrl
Role of iPhone vs laptop/desktop
Role of Twitter in academe
Twitter: Lessons Learned
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...with gratitude to fellow tweeps, Twitter, Twitterrific, and spy.
If you have any questions or comments,
please send me an email -
[email protected] of Illinois at Springfield
Dedicated to the People of Mumbai
