1

About ThousandEyesThousandEyes delivers visibility into every network your organization relies on.

Founded by network experts; strong

investor backing

Relied on for critical operations by leading enterprises

Recognized as an innovative

new approach

31 Fortune 5005 top 5 SaaS Companies

4 top 6 US Banks

2

• August 18th 2016• An overview of Endpoint Agent with key use cases,

how it works and a view of the data collected

Endpoint Agent Webinar Series

• October 11th 2016• Understand performance of local access networks,

whether wired or wireless

End User Experience

LAN, Wireless, Gateways & Proxies

• September 15th 2016• Get visibility into SaaS performance from your

employees globally

Monitoring SaaS Apps from Anywhere

Troubleshooting Remote Workers

• October 27th 2016• Solve issues for employees at home, on the road

and connecting through VPNs

3

Endpoint Agents: Last-Mile VisibilityHosting / SaaS

Provider

Internet

1 Enterprise WAN & LANInternal Apps, VoIP, Wi-Fi and Access Networks

2 Cloud MigrationSaaS, IaaS and Remote Workers

Consumers

EnterpriseAgents

Branch

Data Center

Endpoint Agents

EndpointAgents

4

Endpoint Agent: How it works

Lightweight client softwareWindows 7+, Mac OS X 10.9+

Negligible resource consumptionTypically <1% CPU, <40MB mem, <50MB disk

Easy deployment via standard toolsmsi & pkg installers w/ auto-registration

End-user & background componentsBrowser plugin (Chrome & IE) & system service

Always up-to-dateUpdates automatically, runs in the background

User Sessions - WebCompletion, response time, page load waterfall

User Sessions - NetworkLoss, latency, jitter, failures, path visualization

Visibility across multiple layers Agent details

Access Network TopologyWired, wireless, VPN & proxy network topology

5

• Set monitored networks to ‘all’

• Build a Profile of Monitored Domains for remote employees

• These can be different for those in the office

Configuring for Remote Workers

6

Remote and Site-to-Site VPNs

Home Office

Internet

Remote VPN Server

Branch Office

Site-to-Site VPN

Data Center

WAN

• We’ll focus today on remote, client-based VPNs

7

Session-Level VPN Information

8

Viewing VPN Tunnels

9

• Report of VPN loss and latency

• Filter by office, network, VPN address

Reporting on VPN Performance

10

www.thousandeyes.com/tshirt